The job of a Collector is to connect with people, either by phone or in person, as a way to collect money that is owed on various accounts. This can include debts from credit cards, student loans, utility bills, or medical expenses. Some Collectors work for debt-collection agencies and others work in-house for companies that lend money or offer services.
Collecting on past-due accounts often requires the Collector to negotiate payment plans or settlements with customers who are delinquent on their accounts. Many Collectors are also responsible for keeping detailed records of their conversations with clients and updating account information as needed.
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Collectors are often employed by credit unions, banks, and other companies that offer loans. They may also work in corporations that extend credit to customers, or in government agencies that accept payment on behalf of the public.
Employment of collectors is projected to grow 13 percent from 2016 to 2026, faster than the average for all occupations. Employment growth is expected to be due to the increasing number of delinquent debt accounts.
The median annual wage for collectors was $36,830 in May 2016.
Dear [Hiring Manager’s Name],
I am writing to express my interest in the Collector position with XYZ Company. I have worked as a Collector for the past four years and I am certain that my skills and experience would be an asset to your team.
As a Collector for ABC Credit Union I was responsible for collecting on delinquent accounts. My daily duties included contacting delinquent account holders via telephone, mail or email to determine the cause of delinquency and make arrangements for repayment.
During my time with ABC Credit Union
I am very familiar with the laws surrounding debt collection and am proficient at working within those guidelines. I have excellent communication skills and I enjoy working with people. In addition, I have strong computer skills, including Microsoft Word, Outlook and Excel.
I have enclosed my resume for your review along with three professional references. If you have any questions please do not hesitate to contact me at (555) 555-1234 or via email at [email].
Thank you so much for your time and consideration.
Sincerely,
[Your Name]
When writing a cover letter to a potential employer who will be hiring a collector, there are a few key things to keep in mind.
First, make sure to highlight any prior experience you have in collections or debt management. This experience will be important to the employer, as they will be looking for someone who can hit the ground running.
You should also highlight any other relevant skills you have that could be helpful in the role of collector, such as strong communication and interpersonal skills, as well as a proven track record of meeting or exceeding goals.
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