Desktop Support Engineer Cover Letter Examples

What to Include in a Desktop Support Engineer Cover Letter?

Roles And Responsibilities

A Desktop Support Engineer is the one who offers support for system software physically and remotely. He is required to address customers’ or employees’ concerns and queries regarding the company’s products over the phone and through emails. An aspiring Desktop Support Engineer guarantees the smooth functioning of multi-site computer systems, peripherals, and system products.

Traveling to the client’s location or connecting via a remote link.
Troubleshooting hardware and software issues.
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.

Education & Skills

Desktop Support Engineer Professional Skills:

Excellent at offering customer support.
An outstanding problem-solving approach to troubleshoot any technical concerns.
Exceptional written and verbal interpersonal skills to communicate over calls and emails.
Regular at maintaining a database with the number of support calls and emails at the end of the day.

Desktop Support Engineer Educational Qualifications:

Bachelor’s degree in IT or any technical field.
Technically skilled at computer software and OS.
Prior working experience in hardware and its applications.

Desktop Support Engineer Cover Letter Example (Text Version)

Dear Mr./Ms.,

As a focussed and result-oriented Desktop Support Engineer, I am seeking an opportunity to employ my expertise. Upon discovering the available position of Desktop Support Engineer in your company, I want to extend my candidature for the same.

Here is listing some of my key contributions to my current company:

Offer phone and email assistance to a wide range of technical issues confined to the company’s products.
Maintenance of incident management system by logging every support call addressed in a day.
Troubleshoot and resolve complex and escalated issues immediately.
Install upgrade and test data security of each computer.
Train the management and employees on the company’s softwares.

I have held an array of responsibilities resulting in corporate success. I’d appreciate the opportunity to discuss my offerings in person with you. The enclosed resume includes my education and work experiences.

Thank you for reviewing my application.

Sincerely,
[Your Name]

Tips

A powerful cover letter improves your chance of catching the recruiter’s sight over the other candidates. Make sure to display your qualifications that are similar to Desktop Support Engineer.

A successful resume must emphasize essential qualifications coupled with the collection of your relevant accomplishments. Our Desktop Support Engineer Resume Sample has a perfect combination of both.