Front Of House Team Member Cover Letter Examples

The Front of House Team Member ensures a positive experience for guests by providing efficient and courteous service. The role involves greeting and seating guests, taking orders, serving food and beverages, handling payments, and addressing customer inquiries, and complaints. The member works closely with kitchen and management staff to ensure a seamless service experience. Other tasks include handling customer payments and processing transactions, assisting with setup and clean-up before and after service. Overall, the Front of House Team Member plays a vital role in ensuring customer satisfaction and smooth operations in service-oriented businesses.

What to Include in a Front Of House Team Member Cover Letter?

Roles And Responsibilities

Greeting and welcoming customers as they enter the establishment.
Taking and processing customer orders accurately and efficiently.
Serving food and beverages to customers at their tables.
Handling payments and providing receipts.
Maintaining cleanliness and organization of the dining area.
Addressing customer inquiries and resolving any issues promptly.

Education & Skills

Front Of House Team Member Skills:

Strong customer service skills and a friendly demeanor.
Excellent communication and interpersonal skills.
Ability to work efficiently in a fast-paced environment.
Attention to detail to ensure accurate orders and transactions.
Teamwork and collaboration skills.
Basic math skills for handling payments
Flexibility to work various shifts, including evenings and weekends.

Front Of House Team Member Education Requirements:

High school diploma or equivalent.
Previous experience in customer service or the hospitality industry is beneficial.
On-the-job training provided by employers.

Front Of House Team Member Cover Letter Example (Text Version)

Dear Mr./ Ms.,

I wish to submit my application for the Front-of-House team Member position in [Restaurant Name]. I am excited to assist in making the guests of your hotel comfortable and happy with their stay.

Previously, I had worked at [Previous Employer as a Front of House Team Member]. I acquired a unique service delivery Professionalism in handling clients and XYZ Institute of Management customer care. I have performed tasks included meeting and ushering customers to their respective tables, receiving their orders and payments for the ordered foods, and cleaning and maintaining the restaurant environment. Housekeeping is all about cleaning spaces and attending to guests, and I always make sure that the guests feel comfortable and valued.

My major accomplishments-

Managed to resolve client complaints and challenges, ensuring that 90% of concerns were solved while maintaining a positive public image for dining services.
Maintain 95% customer satisfaction owing to being approachable and polite to ensure that the customers returned for more and recommended our services.
Supported in planning various occasions, including corporate functions, birthdays, and festive occasions that culminated in successful occasions as perceived by the clientele.
Follow health and safety standards while observing proper hygiene measures for food, equipment, and facilities, leading to the health department approval with no violations.

As for what impressed me with the offer from [Restaurant Name], I like your focus on making the customer’s time pleasant and tasty. I feel particularly passionate about menu development and management’s attitude towards customers, and I would like to contribute to your team with my passion.

I am grateful for your consideration of my application. I am eager to contribute to the growth and success of [Restaurant Name], and I look forward to describing how I am willing to assist your team.

Sincerely,
[Your Name]

Tips

Ensure to highlight your volunteering, training, coursework, apprenticeship, or any other experience to help the employer gauge your potential as a Front Of House Team Member. A resume is a document that helps you spotlight your credentials before the potential recruiter. Our Front Of House Team Member Resume Sample aims to help you craft a well-tailored resume for the role of a School Office Manager.