Hotel Assistant Manager Cover Letter Examples

The Hotel Assistant Manager is called the right hand of the Hotel Manager. These professionals handle everything from managing daily operations to ensuring guest satisfaction. Core work activities include – overseeing front desk staff, housekeeping, managing guest complaints, solving issues, and handling the serious service issues of customers. The job description also includes preventing theft and vandalism and performing accounting tasks as well.

What to Include in a Hotel Assistant Manager Cover Letter?

Roles And Responsibilities

Assigning rooms based on the preference of the guest and their needs, such as some may require a room near stairs or an elevator and some may want quiet away.
Conducting administrative tasks such as greeting guests, maintaining records, and answering the phone.
Interviewing job candidates and ensuring they meet the qualifications for the job role.
Conducting audits and ensuring all aspects of the hotel are in compliance.
Assisting in developing and implementing budgets for departments.
Overseeing the daily operations of the hotel and ensuring smooth operations of all the departments.
Managing the staff of the hotel including hiring and training.

Education & Skills

Hotel Assistant Manager Skills:

Strong communication skills.
The ability to multi-task.
Knowledge of using hotel-related software.
Basic internet and email skills.
Knowledge of local places and spots of attraction.
Supervisory skills.
The ability to lead and motivate the team members.
Time management skills.

Hotel Assistant Manager Education Requirements:

Bachelor’s degree in the hospitality or travel industry.
Prior work experience in the hospitality industry.

Hotel Assistant Manager Cover Letter Example (Text Version)

Dear Mr./Ms.

Please accept my application for the position of Hotel Assistant Manager at ***. I have 5 years of experience working as a Hotel Duty Manager with a proven track record of handling guest service and support services. I believe that I can be a suitable fit for this field, given the industry expectations for this job. I am certain that my experience in the field, along with my steadfast commitment to supporting senior-level managers prepares me to significantly contribute to ***’s goals in this role.

My background includes offering a wide range of administrative and operational support and driving guest service and business success at ***, which is a well-known hotel and spa in ***. I have been responsible for all duties including training new hires to ensure guest satisfaction by directly interacting with guests. I also excel in managing my team, propelling revenue management, and stimulating the optimum level of guest satisfaction.

Here is a quick summary of my core responsibilities and qualifications that I bring to ***-

Assisted and provided support service to the Hotel Manager of ***, by undertaking comprehensive daily tasks and operations, implementing strategies, and consistently providing guest satisfaction.
Helped the facility in managing and containing a $5.6M operating budget, enabling a profit of **** and revenue of ***
Strong abilities to communicate well with various departments, including front office, food and beverage, clients, and vendors to ensure guest needs are accomplished.
Assisted the management in devising a group promotional and marketing techniques which lead to overall guest satisfaction, and helped in staff training initiatives.
Strong knowledge of using social media handles, and my consistent feedback process with guests helped me to boost the ***’ SEO among the top 5 hotels.
Cooperated and handled front desk operations, providing a strong and positive lobby presence, and providing dot service and recommendations to guests.
Facilitated with other departments and coordinated revenue management, negotiations, and staff recruitment to ensure hotel performance.

I am sure that my experience will enable me to hit the ground running when it comes to efficient hotel management. I am also assured that my experience in managing customers coming from various walks of life will provide me a chance to provide top-notch customer service to your guests. I also want to state that my service will be an example for your staff and motivate them to work more efficiently and be productive.

I look forward to discussing my position and would be highly obliged for your consideration of my resume.

Sincerely,
[Your Name]

Tips

Let the employer know your years of experience and developed qualities to propel the success rate of the department.

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