Hotel Front Desk Manager Cover Letter Examples

Hotel Front Desk Managers are employed in hotels, motels, resorts, and other facilities that offer short-term lodging accommodations.

According to the US Bureau of Labor Statistics (BLS), employment for Hotel Front Desk Managers is expected to grow by 11% from 2018 to 2028.

Hotel Front Desk Managers earn an average salary of $44,000 per year.

What to Include in a Hotel Front Desk Manager Cover Letter?

Roles And Responsibilities

Greeting customers when they arrive at the hotel and making sure they have the best experience possible during their stay.
Responding to customer inquiries about the hotel’s services and resolving concerns about any problems that may arise during their stay.
Handling check ins/check outs efficiently while keeping track of all paperwork related to each guest’s stay (e.g., reservations).
Writing room service orders in a short, easy-to-understand format that is useful for the kitchen staff and conveys all the necessary details.
Supervising other front desk employees as well as providing training for new hires on how to perform their duties effectively.
Training and supervising employees on the front desk.
Maintaining an up-to-date knowledge of what’s going on at the hotel so you can give guests accurate information about events and other things happening around them.

Education & Skills

Hotel Front Desk Manager Skills:

Verbal and Written Communication Skills.
Attention to Detail.
Leadership Skills.
Cash Handling Skills.
Computer skills.
Multitasking.

Hotel Front Desk Manager Education Requirements:

To become a hotel front desk manager, you will need at least a high school diploma. Many employers prefer applicants who have an associate degree in hospitality management or a related field. You can earn an associate degree from a community college, trade school, or university that has an accredited hospitality program.

Hotel Front Desk Manager Cover Letter Example (Text Version)

Dear [Hiring Manager’s Name],

As a highly skilled Hotel Front Desk Manager, I read your posting for a new Hotel Front Desk Manager with interest. My experience aligns well with the qualifications you are seeking at Vantage Hotels, in particular my role as a Hotel Front Desk Manager at Starwood Hotels and Resorts, and I am certain I would make a valuable addition to your organization.

With more than 10 years’ experience as a Hotel Front Desk Manager, I am adept in all aspects of hotel operations and management. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate leadership and organizational abilities,

I excel at:

Organizing and coordinating front desk activities.
Ensuring smooth communication between the front office and other departments.
Training staff on hospitality procedures and customer service protocols.

In addition to my experience and personal qualities, I have a solid educational foundation and a passion for hospitality administration. I am extremely enthusiastic about Vantage Hotels’ focus on building guest relationships and would welcome the opportunity to contribute to your continued success.

Please review my attached resume for additional details regarding my expertise and career achievements. I will follow up to request an appointment to discuss how my experience and background meets your needs

Sincerely,
[Your Name]

Tips

Hotel front desk managers need to be great communicators, able to work under pressure and possess a friendly demeanor. Here are some ways to emphasize these attributes in your hotel front desk manager cover letter:

Make sure your cover letter is error-free—you want to make the best impression possible on hiring managers.
Highlight your ability to multitask and manage employees.
Mention your customer service experience, whether it’s from other hotel jobs or other industries.
Be specific about the accomplishments you’ve had so far in your career when writing a cover letter.
Since this is an entry-level position, emphasize your enthusiasm and willingness to learn.

Once you’ve written a great cover letter, it’s time to start working on your resume. Refer our Hotel Front Desk Manager Resume Sample for more tips on how to write your resume and accompany it with a strong cover letter.