What to Include in a Reservation Agent Cover Letter?
Roles And Responsibilities
- Analyzing guest and travel agent requirements, and recommending suitable options after identifying the travel needs.
- Assisting guests in reservations and cancellation of tickets and hotels.
- Ensuring all incoming calls with courtesy and ensuring efficient resolution of all guest inquiries.
- Assisting in making room reservations, and ensuring maximize room revenue.
- Coordinating with the sales department and managing all communication for group booking.
- Maintaining all calendars for the hotel and informing operation staff.
- Developing and maintaining professional relationships with computer associates, and coordinating with the call center to solve issues if any.
- Managing all emails from guests and ensuring response and completion of all guest requests, evaluating all reservation logbooks, and providing updates on an everyday basis.
- Ensuring compliance with all security and safety standards.
Education & Skills
Reservation Agent Skills:
- Experience working in sales or hospitality sector.
- Customer-service experience.
- Excellent written and verbal communication skills.
- Proficiency in MS Office Suite.
- Data Entry experience.
- Flexible working hours.
Reservation Agent Education Requirements:
- High school diploma or GED or a college degree.
- Certified travel associate or certified travel counselor (Preferred).
Reservation Agent Cover Letter Example (Text Version)
Dear Hiring Manager,
I recently came across your advertisement for a job opening at your organization for the role of Reservation Agent. As a professional with relevant educational qualifications and work experience in the field of travel and hospitality, I would like to apply for this role in your company.
My strength is my straightforward work ethic and my urge to outshine myself every passing day. I also update myself with the latest trends and advancements in my field of interest as I believe that learning is a lifelong process. With 11 years of work experience and honed skills in this field, I believe that I would be a good fit for the role of Reservation Agent.
Here are some highlights of my qualifications:
- Conducted various duties in a fast-paced, customer-centric role.
- Scheduled and provided guest service according to their preferences to ensure exceptional guest experiences.
- Won Employee of the Month in commendation of outstanding guest service and exceptional communication skills with guests and the hospitality team.
- Coordinated all the billing functions, such as charging credit cards as well as refunding any payments. Also worked in activating and redeeming gift cards and other loyalty rewards.
- Demonstrated a persistent loyalty to giving tremendous support to guests.
These qualifications, enhanced by my experience and educational credentials, put me in a place wherein I trust that I can exceed the expectations that you are looking for from your new Reservation Agent.
If my skills match your requirements, please contact me at ( ) or mail me at ( ) to schedule a meeting. I look forward to learning more about the Reservation Agent post.
Thank you for your consideration.
Sincerely,
[Your Name]
Reservation Agent Cover Letter Example with No Experience(Text Version)
Dear Hiring Manager,
As a highly motivated and dedicated student pursuing my degree in ***** and graduating next month, I am elated to see the advertisement for a job opening at your firm for the role of Reservation Agent. I have been an ardent follower of your organization on social media and have been looking for an opportunity to start my professional career at your company.
I have been extensively involved in several co-curricular activities as a student, and it has helped me hone some of my key abilities, like communication, interpersonal, time-management, and multitasking skills among others. Furthermore, I have also organized various conferences and events in my college as the college secretary, which has helped me associate with major corporations and get to understand the corporate culture better.
Here are some of the highlights of my skills, which I believe might be helpful for me to be selected for the role of Reservation Agent at your firm.
- I interned in ***** and **** during the Summer and Fall of ****. This helped me in understanding the work culture of hotels and hospitality.
- I have strong telephonic etiquette and professional communication skills.
- Acquired computer proficiency through studies as well as from outside certifications.
- Known to work well under high-pressure environments.
I am confident that if positioned I would greatly exceed your expectations, and substantially benefit the organization.
If my skills match your requirements, please contact me at ( ) or mail me at ( ) to schedule a meeting. I look forward to discussing the position and my qualifications in further detail.
Thank you for your time, and consideration.
Sincerely,
[Your Name]
Tips
Career Builder Study states that almost 10% of hiring managers reject applications that don’t attach a cover letter. Hence it becomes critical for the job applicants to craft a well-drafted Cover Letter that explains their motivation for joining the company. Even if not required, including a strong Reservation Agent Cover letter will show your recruiter that you can go an extra mile to land the role you want, especially when a Reservation Agent resume template accompanies it. Use our Reservation Agent Resume Samples and get that first impression from your employer.
