Sales Customer Service Advisors manage the sales pipeline, prospecting and converting new business, managing a portfolio of accounts, and helping customers with any issues that may arise.
They are responsible for ensuring that customers’ needs are met, and that the store meets performance targets, answering any questions a customer may have about products or services, resolving issues, and upselling products.
Write a great cover letter using our Sales Customer Service Advisor Cover Letter Example and Cover Letter Writing tips.
Sales Customer Service Advisors are usually employed in retail-like environments including department stores, shopping centers, and independent retailers. Sometimes they work in a call center environment.
The job outlook for the Sales Customer Service Advisor profession is expected to grow by about 23% between 2016 and 2026.
On average, Sales Customer Service Advisors earn about $12 an hour, or roughly $25,000 per year.
Dear [Hiring Manager’s Name],
As a highly skilled Sales Customer Service Advisor, I read your posting for a new Sales Customer Service Advisor with interest. My experience aligns well with the qualifications you are seeking at GlobalTech IT Solutions, in particular my role as a Sales Customer Service Advisor at Echolin Technologies, and I am certain I would make a valuable addition to your organization.
With more than 8 years’ experience as a Sales Customer Service Advisor, I am adept in sales call management, customer satisfaction assessment, and problem resolution. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate communication and interpersonal skills, I excel at:
In addition to my experience and personal qualities, I have a solid educational foundation and a passion for sales. Please review my attached resume for additional details regarding my expertise and career achievements. I will follow up to request an appointment to discuss how my experience and background meets your needs.
Sincerely,
[Your Name]
To create a sales customer service advisor cover letter that really sells your skills and experience, you’ll need to cover the following:
Once you’ve written a great cover letter, it’s time to start working on your resume. Refer our Sales Customer Service Advisor Resume Sample for more tips on how to write your resume and accompany it with a strong cover letter.
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