Telephone Interviewer Cover Letter Examples

Telephone Interviewers are employed by call centres to make calls to customers and ask them questions about their experience with the company. They may also ask for feedback on products or services. Telephone Interviewers may also be responsible for scheduling appointments or follow-ups with customers.

The job outlook for telephone interviewers is quite favorable. The Bureau of Labor Statistics (BLS) projects that jobs for telephone interviewers will grow by 11% between 2016 and 2026, which is faster than average compared to other occupations.

The average salary for a Telephone Interviewer is $27,000.

What to Include in a Telephone Interviewer Cover Letter?

Roles And Responsibilities

Conducting telephone surveys with customers to obtain their feedback on products and services.
Responding to interviewer questions and providing information about the company.
Guiding participants through the survey process to ensure they understand questions.
Completing all administrative tasks associated with surveys, such as entering data into a computer system.
Reaching out to customers via telephone to verify contact information and other details.
Handling all questions about the surveys in a friendly, helpful manner.
Contacting respondents who have changed jobs or contact numbers to update records.

Education & Skills

Telephone Interviewer Skills:

Excellent oral & written communication skills.
Ability to work independently, multitask, and prioritize work in a fast paced environment.
Ability to identify and escalate issues immediately with a focus on resolution.
Detail oriented with strong organizational skills.
Excellent computer skills.
Ability to communicate and maintain conversation with customers.

Telephone Interviewer Education Requirements:

To become a telephone interviewer, you must first complete a high school diploma or GED. From there, you should pursue a postsecondary certificate or associate’s degree in a relevant field. Some examples of appropriate degrees include marketing, business administration, or psychology.

Telephone Interviewer Cover Letter Example (Text Version)

Dear [Name],

I am writing to apply for your Telephone Interviewer position. As a focused and organized professional with experience in collecting, maintaining, and entering data through customer service interviews, I am confident my skills will prove highly valuable in this role.

My background includes operating telephone equipment and software to interview customers, perform data entry and retrieval functions, and maintain accurate records. I am also skilled at managing a large volume of calls while applying strong customer service practices to ensure satisfaction.

I currently work as a telephone interviewer for the [company name] where I perform similar duties as those outlined in your job description. In addition to my experience and personal qualities, I have a solid educational foundation and a passion for this field.

Achievements include:

Interviewed a sample of 30 healthcare professionals in one month.
Recorded and entered data from interviews with 98% accuracy rate.
Helped one of my clients increase their response rate by 20% by employing new survey strategies.
Documentation was praised for being clear and concise.

Please review my attached resume for additional details regarding my expertise and career achievements. I would welcome an opportunity to meet with you personally to discuss this position in more detail. Thank you for your time—I look forward to speaking with you soon!

Sincerely,
[Your Name]

Tips

A telephone interviewer cover letter should be brief and to the point. It should introduce you and state the purpose of your call. It should also highlight your qualifications and experience

Refer to our Telephone Interviewer Resume Sample for more tips on how to write your resume and accompany it with a strong cover letter.