The 1st Assistant Manager is a professional who acts as a right hand to the general manager or deputy manager. The job description entails working behind the scenes and to ensure smooth running and operations of the day-to-day activities of the facility. While actual duties vary based on the type of department, the following are certain core tasks listed on the 1st Assistant Manager Resume – assisting the manager with daily routine activities; determining the hiring and staffing needs, overseeing the movement of the stock and inventory; and lessening the workload of the senior manager.
The skills and abilities needed to be successful include the following – excellent leadership and supervisory skills; the ability to communicate effectively, proficiency in computers, the ability to understand and solve professional problems of the subordinates, multitasking skills; and exceptional time management skills. The best way to enter the field is to possess a degree in Business administration or accounting.
Objective : Enthusiastic 1st Assistant Manager major with excellent communication skills and a strong motivation to succeed. Detail-oriented with the ability to learn concepts quickly. a very hard worker, very versatile, and a great multitasker.
Skills : MS Office, Management Skills, Training Skills.
Description :
Supervised a sales force of 8 sales associates.
Hired 2 sales representatives over a 10 month-long period.
Trained all incoming sales team members.
Contacted customers by phone and email in response to inquiries.
Promptly resolved all customer requests, questions, and complaints.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Built relationships with customers and the community to establish long-term business growth.
Experience
2-5 Years
Level
Executive
Education
BS
1st Assistant Manager Resume
Objective : Responsible for Partnering with the Manager to provide leadership and enthusiasm to drive exceptional customer experience, overall operational execution, and total store results.
Skills : Inventory Management, Vendor Relations Data Entry.
Description :
Duties included entering payroll, opening and closing of the store, filing away of paperwork, helping manage a small team, and sales.
Completed all cleaning, stocking, and organizing tasks in the assigned sales area.
Prioritized helping customers over completing other routine tasks in the store.
Consistently met or exceeded the financial and operational expectations of the store. Along with the Store Manager, share responsibility for the stores profitability.
Performed all opening and closing procedures and ensure daily adherence to opening and closing checklists.
Met or exceeded shrinkage goal thru maintaining strong loss prevention guidelines and audits.
Partnered with the Visual Department in planning, scheduling, and executing an innovative visual environment.
Experience
2-5 Years
Level
Executive
Education
BA
1st Assistant Manager Resume
Objective : 1st Assistant Manager with 2 years of experience in Assisting the Manager in all aspects of operating a retail store including merchandise, inventory, and expense control, Leading and executing all company initiatives ensuring sales and profitability goals are exceeded.
Skills : Great People Person, Inventory Management, Scheduling.
Description :
Worked with management and crew to deliver qsc&v which is quality, service, cleanliness, and value.
Worked as a team to accomplish goals, such as sales, labor, food cost, and giving customers the best experience possible.
Hired all but two of our managers in our store, two of them are 2nd assistants in our organization.
Followed merchandising guidelines to present visually appealing displays by company policies.
Verified that all customers received receipts for their purchases, and knew the return/exchange policy.
Consistently maintained all aspects of the stores environment to help maximize sales.
Managed and trained sales team in product and cleanliness standards.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
1st Assistant Manager Resume
Objective : Highly detail-oriented and organized self-starter who works well independently to get the job done to the satisfaction of the client. Detail-oriented superb people skills. Engaging and helpful with other people. Fast learner and will do what's required for the job.
Maintained established merchandising standards, including window, sales floor, and promotional displays.
Supervised and directed all merchandise and shipment processing.
Worked with the management team to implement the proper division of responsibilities.
Communicated clear expectations and goals to each team member.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Mentored new sales associates to contribute to the store's positive culture.
Experience
2-5 Years
Level
Junior
Education
MS
1st Assistant Manager Resume
Objective : 1st Assistant Manager with 2+ years of experience in providing a role model of conduct for other associates in the store, Ensuring Store Manager is made aware of all sales, cash, or operating discrepancies.
Skills : Computer Literate, Intermediate Microsoft Office.
Description :
Balanced both drawers with correct tills.
Assisted customers through the day.
Processed refunds and exchanges when needed.
Processed shipment when delivered.
Changed visuals when needed.
Assisted Store Manager with daily deposits, staff scheduling, opening and closing, recruitment, training, and on-boarding when necessary.
Managed and motivated the store team. Serve as a proactive mentor, teacher, and problem solver.
Experience
2-5 Years
Level
Executive
Education
Diploma
1st Assistant Manager Resume
Headline : A loyal and self-motivated individual, looking for a 1st Assistant Manager position that will utilize my managerial experience, training expertise, and customer service skills. Committed to personal and professional growth, looking to join an established and stable team that rewards hard work and provides the opportunity for increased responsibility. Highlights Store opening and closing procedures Outstanding communication skills Store operations Retail inventory management Accurate cash handling Compensation/payroll Fluent in Spanish Flexible schedule Reliable.
Skills : MS Office, Management Skills, Organizational Skills.
Description :
Opened and closed the store, including counting cash, opening and closing cash registers, and creating staff assignments.
Received and processed cash and credit payments for in-store purchases.
Placed special merchandise orders for customers.
Shared product knowledge with customers while making personal recommendations.
Verified that all merchandising standards were maintained on a daily basis.
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Experience
5-7 Years
Level
Executive
Education
GED
1st Assistant Manager Resume
Objective : Accomplished and energetic 1st Assistant Manager with a 10-year background of achievement in the Retail and Fast Food Industry. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include managing, communication, and time managing skills.
Skills : Management, Marketing, Data Entry, Money Handling, Safety.
Description :
Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Instructed staff on how to handle difficult and complicated sales.
Estimated consumer demand and determine the types and amounts of goods to be sold.
Established credit policies and operating procedures.
Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Experience
2-5 Years
Level
Executive
Education
MS
1st Assistant Manager Resume
Objective : Responsible for Working the store manager's days off as well as at least two (2) evening shifts per week. We want to have our strongest associates in the store during peak hours, Performing specific tasks as assigned by the Store Manager.
Skills : Inventory Management, P&l Knowledge, Uses Multiple Pos Systems. Hand Made Theoretical, Performa, And Schedule Spreadsheets.
Description :
Ordered, scheduled, and inventory.
Assigned employees to specific duties.
Opened a new store location and assisted in recruiting and training new staff.
Worked closely with the district manager to formulate and build the store brand.
Utilized all available training tools to provide consistent training to all staff.
Gave all customers prompt and courteous service, which includes using the gasoline intercom to greet customers and adhering to Best In Class standards.
Observed shift operating hours at all times as assigned by the Store Manager including helping to fill shifts.
Experience
2-5 Years
Level
Junior
Education
Diploma In General
1st Assistant Manager Resume
Headline : Responsible for Completing a shift change report at the beginning and ending of the shift according to company policy, Properly recording all hours worked by clocking in/out on the computer at the store.
Skills : MS Office, Management SKills, Multitasking, Operational SKills.
Description :
Worked the store manager's days off as well as at least two (2) evening shifts per week. We want to have our strongest associates in the store during peak hours.
Performed specific tasks as assigned by the Store Manager.
Effectively communicated with store associates and management.
Followed all federal, state, and local laws and ordinances pertaining to the operation of the store.
Provided a role model of conduct for other associates in the store.
Ensured Store Manager is made aware of all sales, cash, or operating discrepancies.
Ensured all associates are in proper uniform and providing prompt, courteous customer service.
Experience
5-7 Years
Level
Executive
Education
GED
1st Assistant Manager Resume
Headline : To obtain a long-term position in a 1st Assistant Manager environment where I can continue to maximize my customer service, retail, clerical, and hospitality skills. Seeking a challenging environment with potential for growth and advancement.
Skills : Sales Management, Customer Service.
Description :
Transferred from The Tampa store, kept same exact position.
Drove to maximize store sales to achieve goals, control and minimize shrink expectations, and maintain payroll within budgetary guidelines.
Established, taught, and demonstrated exceptional customer service.
Provided associates the tools necessary to ensure customer satisfaction and provided positive resolutions to challenges and complaints from customers.
Executed company directives for product placement, display, and signage, and maintained company standards for cleanliness and organization.
Ensured compliance with all company policies and procedures, and followed all safety standards to ensure a safe work environment.
Achieved accuracy in executing markdowns and receiving shipments.
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