The roles and responsibilities of an Acting General Manager are similar to that of a General Manager, the only difference being that the professional fulfills a tentative role until the actual General Manager returns. The Acting General Manager Resume emphasizes the following duties and tasks – making arrangements for purchase and distribution of supplies, overseeing personnel, managing budgets and contracts, meeting the objectives of the supervisor; and executing all other tasks as assigned to the post.
Even though the position may be temporary in nature, the required skills are universally common and include the following – clear and effective strategic planning skills, financial planning skills, ability to manage and lead the entire organization; strong interpersonal skills, and deep knowledge of the industry working for. To succeed in this role, a Master’s degree in Business Administration is needed.
Objective : Acting General Manager manages and delegate workload to Assistant Manager(s) and ensure execution of plans and strategies across the store and in assigned area.
Skills : Store Management, Inventory Management.
Description :
Based on performance, superior customer service and team-building skills, and the dedication to establishing the highest industry standards for service.
Directed the work efforts of up to 18 Customer Service Representatives accountable for assisting internal customers with escalated issues.
Led the development and evaluation process for all representatives; managed all performance standards involving productivity, quality assurance, sales, and customer retention and provided performance level feedback to staff members.
Designed and delivered staff training programs, coordinated training meetings, and provided training on all operational processes, procedures, and operational practices; combined strong analysis, planning, consensus-building, and relationship management skills in mentoring and training new and existing supervisors and staff members.
Oversaw payroll for direct reports and ensure that all associates were compensated for all hours worked and any vacation, illness protection, personal, and bereavement time.
Managed the recruitment and hiring process for hourly and supervisory positions to determine the suitability and qualifications of potential employees; reviewed and screened applications, reviewed internal applicant personnel files, conducted interviews, and recommended employees for hire.
Served as a liaison for the department working closely with diverse and widely-dispersed counterparts for a multi-organizational effort in managing and processing Executive Resolution Team dissemination functions and actions.
Experience
2-5 Years
Level
Junior
Education
Bachelor's
Jr. Acting General Manager Resume
Objective : Acting General Manager communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training.
Skills : Property Management, Human Resources.
Description :
Maintained association records, unit files (510), supervise the front desk clerks and maintenance.
Acted on behalf of the General Manager during absences.
Maintained individual owner files as well as contractor files.
Coordinate and assist with committee activities.
Managed and facilitated the work order process.
Supervised front desk and security staff of 12 and implement all rules and regulation.
Supervised maintenance staff of 3 and ensured work orders are completed.
Experience
2-5 Years
Level
Junior
Education
B.A
Sr. Acting General Manager Resume
Summary : Acting General Manager recruits, coach, teach, trains, recognize, and manages all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
Skills : Inventory management, Training.
Description :
Ensured sales goals achieved by implementing incentive programs for the front and back of the house.
Calculated daily sales and costs, maintain inventories, and receive food products, services, and small wares.
Developed itineraries and facilitate All-Staff Meetings.
Consisted of doing a turn around of a residential operation.
Consisted of educating the operation manager on the skills required to be a profitable operating center.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Completed a series of training sessions to advance from assistant manager to store manager.
Experience
10+ Years
Level
Senior
Education
Bachelor's
Acting General Manager I Resume
Objective : The Acting General Manager is the face of Regal and is responsible for the overall operation of the Organisation.
Skills : Project Management, Handling
Description :
Recruited, hired, trained, motivated, coach, mentor, lead associates and team of sales consultants.
Trained and directed designs, installations and remodeling home and commercial projects.
Management of interior & exterior home renovation projects, contacting customers, estimating, pricing & preparation of change orders.
Manages projects from sale through completed installations.
Obtained bids from vendors and subcontractors by accurately identifying and specifying materials.
Identified qualified subcontractors and negotiated prices.
Performed daily site supervision of work-in-progress on projects until completion.
Experience
2-5 Years
Level
Junior
Education
Bachelor's
Acting General Manager II Resume
Headline : As an Acting General Manager my reponsibilities include proactively leading the team to ensure achievement of business goals in revenue, expense, profitability, guest satisfaction, inventory control.
Skills : Project Management, Handling.
Description :
Controlled costs, including all direct operating expenses, purchasing and ordering concession and bar stock and any other supplies needed for daily operations, as well as the inventory and auditing processes involved in tracking those suppliers.
Monitored risk management as it pertains to the theatre, i.e., employee and guest safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
Uphold and administer all Regal policies.
Supervised all staff positions, as well as hiring, training, scheduling, coaching, and developing, and disciplining employees in accordance with company policies.
Responsible for guest relations, marketing, and promotions of feature film engagements, scheduling of movie showtimes and the timely delivery of showtimes to all proper channels.
Ensured that customer service is delivered with excellence and appropriately handling guest concerns.
Provide support to GM by covering their duties when they are not present.
Experience
5-7 Years
Level
Executive
Education
Bachelor's
Acting General Manager III Resume
Summary : To manage the functional areas of guest registration, night audit, guest reservations, housekeeping/laundry, and food and beverages areas to ascertain guest satisfaction and associate satisfaction - and maximize profitability.
Skills : Microsoft Office, Internal Auditing Techniques.
Description :
Managed operations of the office personnel, customer service, sales, purchasing, Accounts Payable/Receivable, and fleet management.
Provided leadership over 50+ employees through daily supervision, training, coaching, and team building.
Scheduled next day runs and service calls for drivers.
Supervised service of vehicles and traffic adjudication.
Supplied financial direction by setting up payroll, making vendor payments, closing end-of-the-month books, controlling company checkbook, and taking P&L accountability.
Oversaw human resource functions including benefits, employee evaluations, disciplinary actions, hiring, and terminations.
Organized recruiting efforts and promoted job openings through magazines and newspaper listings.
Experience
7-10 Years
Level
Management
Education
Business Management
Assist. Acting General Manager Resume
Objective : To accomplish management professional with excellent analytical, problem-solving skills and highly effective at incorporating creative leadership skills to meet and achieve business objectives.
Skills : Management, Retail Management.
Description :
Managed accounts payable, accounts receivable and payroll.
Counseled and disciplined associates when necessary as per company policy.
Assigned tasks and directed employees to ensure compliance with food safety procedures, quality control guidelines and scheduling.
Conducted menu meetings and training for staff and managers.
Created a fun and upbeat atmosphere which promotes productivity and staff retention.
Mastered ordering and par management system which maximized profit.
Developed associates to increase their growth and opportunity.
Experience
2-5 Years
Level
Junior
Education
Master's
Associate. Acting General Manager Resume
Headline : To consider financial components of operations and appropriately matches up direction with guest satisfaction. Assist general manager in day-to-day operations and is acting manager in the general manager's absence.
Skills : Manager, Operations Management.
Description :
Developed and implemented operational policies and procedures to achieve profit objectives.
Monitored departments to ensure policies and procedures are followed.
Included enforcing policies in accordance with the Gaming Compact and Gaming Commission guidelines regarding the operation of gaming.
Established and carry our necessary controls and communication to meet our high standards pertaining to team member morale, attitude, appearance, friendliness, and courtesy.
Included setting guest service standards.
Approved purchases of material and supplies, approve special expenditures, expense accounts, local donations, and sign contracts within the limits of authority.
Established and maintained favorable relationships with special guests, civic, government, industry and similar organizations or individuals to promote and foster goodwill.
Experience
5-7 Years
Level
Executive
Education
Bachelor's
Lead Acting General Manager Resume
Summary : Acting General Manager competent and demonstrated leader and organizer with significant hands on experience in retail management.
Skills : Microsoft Office, People Management.
Description :
Monitored the work performance of Transportation Manager.
Reviewed Incident/Accident Evaluation make necessary corrections.
Reviewed daily discipline and check for progression being followed.
Investigated violations of rules, regulations, and operating procedures by operating personnel and determine the appropriate corrective action to decrease volume of complaints.
Developed Action Plans to reduce reported incidents that disrupt the operating status of the Authority.
Practiced modules to assist managers with interview techniques, incident/accident evaluation.
Worked with various departments within the Authority to resolve area, garage and service-related issues.
Experience
10+ Years
Level
Senior
Education
Administration
Acting General Manager Resume
Summary : Acting General Manager will establish and strengthen a collaborative team of engaged staff members that embody the mission and values to create a highly functional, productive, and positive environment for members and staff.
Skills : Inventory Management,Scheduling.
Description :
Transitioned to head of store management during the most challenging annual season.
Kept the team spirit and cohesiveness through effective interpersonal relationship management.
Successfully hired and boarded 6 seasonal associates at the beginning of the holiday season.
Recognized strong performance skills in 6 of 13 seasonal associates, resulting in successful promotion to regular store associates.
Built the store's customer base by successfully developing the email rewards program.
Minimized district payroll loss through effective management of our Meal Premium Policy.
Achieved district recognition in every weekly conference call.
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