Description :

1. Interviewed prospective students, answer their questions about Distance Education Programs and facilitated the student's entrance into University's Online degree programs.
2. Played a critical role as students move from the enrollment process to beginning classes.
3. Worked with other departments at Colorado Tech Online to provide the best experiences possible for students.
4. Maintains organization staff by establishing a recruiting, testing, and interviewing program counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
5. Prepares employees for assignments by establishing and conducting orientation and training programs.
6. Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
7. Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
8. Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.

Experience

7-10 Years

Level

Management

Education

Communications

Description :

1. Conducts face-to-face or personal interviews, telephone interviews and e-mail correspondence to identify high school and adult student prospects to determine their educational needs, concerns and interests.
2. Responsible for facilitating orientation and Registration day activities.
3. Closely assists and mentors students through the Admissions process.
4. Ensures compliance with applicable Company policies and procedures, laws and regulations.
5. Verbally communicates approved presentations to promote programs to prospective adult and high school students.
6. Actively generates referral business to help maintain Company goals.
7. Participates in school retention efforts by maintaining productive contact with his/her active students through graduation.
8. Actively participates in special recruiting promotional activities.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Reported to the Associate Director for the school.
2. Responsibilities include coordination and support of programs of the Office of Admissions, also coordinated communication with the local high schools and independent counseling communities.
3. Admissions recruitment, counseling, outreach and application review.
4. Represented the school both on- and off-campus to a prospective students, parents, secondary school counselors and other individuals or organizations involved in the college selection process.
5. Plan and implement recruitment activities for assigned high schools.
6. Counsel prospective applicants on the admissions process and opportunities at the school.
7. One-on-one interviews to diverse populations.
8. Counseled prospective students primarily by in-person appointments, phone calls and emails.

Experience

5-7 Years

Level

Consultant

Education

Degree

Description :

1. Contribute to the growth of the business and to new student's enrollments by assessing potential applicants and determine if they are qualified to apply and enroll in various academic programs.
2. Provide a positive and superior student experience by guiding them through the application process, helping the student complete requirements for financial aid and walking them through their first few weeks of class on how to log in and get to where they need to go.
3. Create consistent and observable documentation throughout the student cycle.
4. Strong team relationships by working collaboratively with direct team as well as other departments.
5. Maintain knowledge of current and up-coming products, processes, policies and the industry.
6. Actively participate in continuous training and assist in mentoring and guiding new employees.
7. Assisted peers and new employees in training sessions.

Experience

2-5 Years

Level

Executive

Education

Business Management

Description :

1. Provide excellent customer service to potential students through consistent and effective outreach and follow-up.
2. Make outbound calls to prospective students who have expressed an interest in attending the University.
3. Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student's interests, qualifications, and career goals.
4. Represent the University both on and off campus to prospective students, parents and other individuals or organizations involved in the college selection process.
5. Attend all admissions department meetings and training sessions.
6. Accurately account for all inquiries and admissions activity associated with all inquiries. Complete daily activity reports.
7. Ensure that all enrollment paperwork is completed accurately and in a timely manner.

Experience

5-7 Years

Level

Consultant

Education

Business Management

Description :

1. Assist prospective students with the admissions process including financial aid, scholarships, application, tours, and scheduling of appointments.
2. Work with high school principals and counselors in organizing dual enrollment schedules and direct credit opportunities.
3. Represent SMC at college fairs and high school award presentations/ceremonies.
4. Establish and develop relationships with 40 high school counselors and teachers.
5. Manage multiple platforms of social media.
6. Plan and implement a college initiative to target prospective Illinois students.
7. Assisted in creating a marketing strategy for Niles Area Campus.
8. Coordinate with faculty in planning career-related events targeting high school students.

Experience

5-7 Years

Level

Consultant

Education

Marketing

Description :

1. Recruited potential new students to achieve budgeted goals for each term by applying new regulatory world in higher learning education.
2. Provided services to new and continuing students, and is highly knowledgeable of the School's mission, history, curriculum, courses, academic policies and faculty.
3. Chosen by team supervisor to perform Admission Director Assistant duties, including monitoring, motivating and directing team decisions when supervisor was not present in office.
4. Counseled at least 300 potential students every month to reach monthly goals.
5. Consistently ranked in the top 10% of admissions team for students admitted to programs.
6. Ranked 1st of 14 during two academic sessions in student admissions.
7. Consistently exceeded monthly outbound calls (over 2000) to students and potential students.
8. Prepared weekly reports on status of inquiries and participants in staff meetings.

Experience

2-5 Years

Level

Executive

Education

MBA

Description :

1. Advised and counseled prospective students through the Admission process and facilitated the collection of all required admissions documents.
2. Conducted interviews and evaluated each prospective student based on his/her needs, desires, interest, qualifications and commitments.
3. Conveyed only accurate, independently verifiable information to enable applicants to attend Kaplan University.
4. Ensured compliance with all applicable corporate, state and federal regulatory rules and policies for Admissions as prescribed by Kaplan University.
5. Ensured adequate, accurate and timely student records are created and maintained during the admission process and forwarded to other departments as appropriate.
6. Facilitated interdepartmental communication between Admissions, Financial Aid, Student Services and Academics for the purpose of enhancing the Admissions Process and creating a positive team-oriented atmosphere.
7. Duties performed in compliance with integrity and ethical requirements of Kaplan University Admissions Code of Conduct.

Experience

2-5 Years

Level

Executive

Education

Human Resource Management

Description :

1. Recruited new students to achieve budgeted goals for each term and strived to reach the expected conversion goals for each stage of the recruiting process Provided student services to new and continuing students and demonstrated knowledge of the University's mission, history, curriculum, courses, academic policies and faculty.
2. Interviewed prospective students and administered entrance exams.
3. Presented and sold programs during the interview.
4. Addressed any prospect needs/questions in regards to the application process.
5. Prepared weekly reports on status of leads and participated in staff meetings.
6. Utilized the CRM tools Salesforce and Oracle to maintain and organize lead structure of incoming and existing leads.
7. Presented trainings on new programs that would help assist with the selling and tailoring to students that would benefit from those career programs.

Experience

2-5 Years

Level

Executive

Education

Business Administration

Description :

1. Contact prospective students by telephone and set appointments for interviews.
2. Handle prospective student inquiries through prompt, effective and extensive contact by phone and in-person.
3. Responsible for the interviewing, recommendation and enrollment process and its documentation.
4. Assist in creation and development of personal leads and public relation referrals Assist and counsel student as they transition from enrollee to student.
5. Set up admissions testing appointments for prospective students.
6. Refer enrollment documentation to Academic Affairs for review and final acceptance determination.
7. Participate in orientation program for new students.

Experience

5-7 Years

Level

Consultant

Education

Business Administration

Description :

1. Recruit high school, adult and international student by way of phone, email, text, social media, personal meetings and college fairs.
2. Collaborate with academic faculty, financial aid office, business office, registrars and bookstore staff to ensure student retention and customer service.
3. Selected for Interdepartmental committees to promote student engagement and quality improvement.
4. Lead cross departmental projects for new student tours and student life.
5. Participate with Genesee County School District, other local colleges and Congressman Dan Kildee's office to promote FAFSA completion rates for high school seniors.
6. Train on a range of topics for my co workers.
7. Present to tour groups on a variety of topics.

Experience

10+ Years

Level

Senior

Education

BA

Description :

1. Advised student population from an admissions view and prepared them to enter their program of choice.
2. Advised TRiO Students, maintained records on each student, and made sure that they were doing well in their classes.
3. Monitored students, and helped them reach their academic goals.
4. Facilitated program information for current, and prospective students.
5. Trained students, and staff how to manage the web-based portal at EGCC. Took part in orientation.
6. Served as a mentor/counselor for students with issues related to college life.
7. Facilitated admissions information to the students, and prepared them for their academic future.

Experience

2-5 Years

Level

Executive

Education

MS

Description :

1. Conducted interviews and evaluate prospective students in accordance with all school and company policies and procedures.
2. Presented information in a factual and ethical manner to prospective students and others regarding school's Degree Programs, tuition and fee schedules, refund policy, payment plans and other college policies and procedures which affect students.
3. Completed and maintained all required paperwork and data in an accurate and timely manner.
4. Referred students as appropriate to financial aid.
5. Verified criteria for admission to the school.
6. Assisted prospective students in completing the admissions process in the most efficient, ethical, and supportive manner.
7. Developed ongoing relationship with the prospective student from enrollment through graduation.

Experience

2-5 Years

Level

Executive

Education

General Education

Description :

1. Take inquiry calls from all potential students interested in receiving information about the programs; including entrance requirements, curricula, and academic standards; and encourage qualified prospects to schedule an appointment for an interview.
2. Make outbound phone calls to potential students that have expressed interest in attending the institution.
3. Outbound calling efforts are a key component of this role.
4. Achieve 100% New Lead contact rate Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospects/students.
5. Follow up on all inquiries that fail to schedule or show for an interview.
6. Achieve 80% Schedule/Interview rate Follow up with interviews that did not progress in the enrollment process and dropped/canceled students to resolve any issues or address concerns.
7. Schedule and conduct student interviews and update the student database whenever necessary.

Experience

10+ Years

Level

Senior

Education

Political Science

Description :

1. Responsible for generating prospective students for enrollment including managing all phases of the Admissions process from marketing the program with students to qualifying them for enrollment.
2. Resolve enrollment questions and problems.
3. Create and facilitate learning workshops for department admissions staff.
4. Networks and develops professional relationships to generate personally-developed inquiries.
5. Communicate with various internal and external stakeholders to ensure students experience is an exceptional one.
6. Screens potential student applicants by phone and set interviews.
7. Assesses prospective students to ensure they have the potential, traits, characteristics and financial wherewithal to be enrolled through graduation.
8. Conducts personal interviews to qualify candidates and to explain academic programs.

Experience

0-2 Years

Level

Junior

Education

Health Care Management

Description :

1. Participated in all aspects of new student recruitment, interview and enrollment process for both undergraduate and graduate degree programs.
2. Advised students on University programs, academic expectations, and student support services.
3. Maintained one-on-one admissions counseling and support throughout the entirety of students' program, in order to increase retention.
4. Served as liaison to assist students with fulfilling other department requirements such as the Academics, Financial Aid, and University Registrar.
5. Assisted students with scheduling academic courses for first term.
6. Completed second interviews with prospective and returning students.
7. Coordinated informative presentations, community events and develop university outreach efforts with local businesses and schools to promote the University's programs and benefits.

Experience

10+ Years

Level

Senior

Education

MA In Higher Education

Description :

1. Responsible for establishing relationships, presenting the school and its programs to prospective students to determine if the school would be a good fit to help them achieve their goals.
2. Reviewed the programs and toured the campus with prospective students.
3. Maintained the database system to track prospective students and enrollments.
4. Interviewed the applicants through telephone and personal interviews, to analyze motivation, interest, effort and ability to qualify for various programs.
5. Handled the entire student enrollment application process.
6. Performed daily interviews, reviewed enrollment activities and updated leads.
7. Appointed to act as the military coordinator for admissions department.

Experience

2-5 Years

Level

Executive

Education

BS In Business Administration

Description :

1. Mentored and developed new hire employees on processes within the university to ensure they meet and exceed quota expectations Participate in student .
2. Conducted interviews with prospective students.
3. Evaluates the prospective student's needs, interests and qualifications while providing clear and concise information to help the prospective student .
4. Presented information regarding the school's programs and tuition in a factual and ethical manner Consistently achieves the expected goals.
5. Assisted students through the enrollment experience while becoming a team leader.
6. Obtained a vast knowledge of leadership skills and developing a deep passion for post-secondary education.
7. Made 150-200 outbound calls daily Monthly quota performance resulting in 10-12 enrollments at average of $22,000 each Two-time award winner for .

Experience

5-7 Years

Level

Executive

Education

Business Administration

Description :

1. Responsible for intercepting incoming phone calls from prospects or customers wanting new services, service changes, or service cancellation.
2. Provided existing customers with quality customer service by answering questions and solving problems in a timely and efficient manner.
3. Used judgment to refer unresolved issues, including cancellation request, to a supervisor, manager, or appropriate representative.
4. Coordinated with dispatch or other company personnel when needed to resolve customer concerns.
5. Issued work orders for appropriate solutions to complaints and request.
6. Followed up with customers to ensure resolution of issues and satisfaction with service.
7. Worked on Special Project Assignments.

Experience

2-5 Years

Level

Executive

Education

Business Management

Description :

1. Contacted potential students interested in knowing or receiving information about the programs offered, entrance requirements, academic standards.
2. Followed up on all inquiries, calling all potential students and providing accurate information about the programs.
3. Used CampusVue network to store and edit student data.
4. Worked alongside corporate marketing department.
5. Ability to comply with all government regulations, laws, standards and accreditations.
6. Performed in person and over the phone interviews with potential students, parents, cosigners on financial aid or any other person(s) to complete the enrollment process.
7. Worked with Financial Aid Advisors in order to ensure the potential student has everything required to begin schooling Maintaining a motivated, positive attitude, and a team player mentality.

Experience

2-5 Years

Level

Executive

Education

MS