Admissions Supervisor Resume Samples

Description :

1. Supervised the operations of the Admissions Department and coordinated the workflow with all other departments.
2. Completed written performance appraisals on the employees.
3. Addressed customer complaints on behalf of the Oregon Humane Society.
4. Provided excellent customer service in an emotionally charged environment.
5. Received an average of 30 animals into the shelter per day and entered related information into a computer database.
6. Educated customers about animal behavior, pet training, the importance of spaying and neutering, and the programs and assistance available to help people keep their pets.
7. Evaluated the health and temperament of the animals being received for adoption.

Experience

2-5 Years

Level

Junior

Education

Assistant

Description :

1. Managed a staff of 13 employee's in Admissions, OutPatient, Physical Therapy and Pain Center departments.
2. Hiring, training, and employee evaluations.
3. Monitored employee performance as well as a review of all charts for accuracy.
4. Handled physician/family concerns and worked very closely with physician offices as well as departments throughout the hospital.
5. Responsible for month-end reports and any other duties requested by the Business Office Manager.
6. Included transcribing physician orders, setting up charts/medication sheets for all new admissions, answering all incoming calls, ordering all tests according to physician orders.
7. Assures accuracy of patient data and fiscal information by conducting and reviewing daily audits with the billing department.

Experience

2-5 Years

Level

Junior

Education

Assistant

Description :

1. Recruited and directed students and guests to classrooms and meeting areas.
2. Supervised and trained staff.
3. Developed and implemented strategic initiatives for recruiting diverse talent in a multi-site organization.
4. Placed local/applicable job flyers, Internet postings, and advertisements.
5. Built applicant pipeline by researching and contacting universities, colleges, employment agencies, recruiters, media, and internet sites.
6. Provided organization information, opportunities, and benefits for international students.
7. Created reports, files, and worked with Word, Excel, and PowerPoint, and Outlook programs.

Experience

5-7 Years

Level

Executive

Education

Administration

Description :

1. Admissions Supervisor over Outpatient Registration staff that consists of 15 employees.
2. Interviewed and hired prescreened applicants.
3. Arranged on the job training for new employees.
4. Approved attendance and hours worked records for payroll purposes.
5. Adjusted work schedules and assign duties to personnel based on workload.
6. Prepared and reviewed performance evaluations for each staff member.
7. Resolved an issue that may arise within the shift.
8. Ensured deposits, copays, and deductibles are collected from incoming patients.

Experience

7-10 Years

Level

Management

Education

Administration

Description :

1. Supervised other team members.
2. Maintained and helped guests with lockers and the parking lot.
3. Act as a supervisor in guest relations with any problems and concerns.
4. Maintained lost and found and database.
5. Conducted birthday parties and tours of the pier including driving to another location to pick-up cupcakes.
6. Assisted with the cash room, including counting money, making bags and boxes for other admission employees.
7. Attended morning MOD meetings, answering phones, and any other task asked of.

Experience

2-5 Years

Level

Junior

Education

Associate

Description :

1. American Addiction Centers is a national behavioral health care provider focused on Mental Health and Addiction Treatment.
2. Transition and relocated one of the largest Business Development teams in the Behavioral Health industry.
3. Lead and develop a new team while keeping high standards of service to over five hundred accounts within the company.
4. Supervised and lead an admissions team of fourteen Treatment Consultants by effective coaching, mentoring and training.
5. Provided constant support to the team.
6. Provide a solution to every person reaching out for help.
7. Designed a training system and an employee improvement plan to ensure that all new and existing employees were provided with the tools they needed to be successful in their roles.

Experience

2-5 Years

Level

Junior

Education

Assistant

Description :

1. Worked way up from a warehouse specialist to a supervisor position in three years.
2. Oversaw the Admissions, Statement of Medical Necessity, and Prior Authorization departments.
3. Increased timely accuracy for admissions intakes from 84% to 94%.
4. Worked with the Statement of Medical Necessity department to work toward faxing from in the program instead of faxing with paper copies reducing the time it took to have a physician sign the faxes and return them to the department leading to more monthly revenue.
5. Helped implement CPR+, a patient record software, across the company over a period of one year and subsequent updates to the CPR+ software.
6. Created a spreadsheet for the non-stock items that were in the warehouse so they could be accounted for and would not have to be ordered again.
7. Resolved customer complaints or answer customers' questions regarding policies and procedures.
8. Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

Experience

2-5 Years

Level

Junior

Education

Bachelor's

Description :

1. Supervised, managed processes, process improvement.
2. Operated by a POS system to itemize and complete an average number of guest purchases.
3. Answered phone calls and directing calls to the appropriate department.
4. Monitored cash drawers in multiple cash out stations to ensure adequate cash supply.
5. Maintained quality service by establishing and enforcing organization standards.
6. Meet admissions financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions.
7. Monitored lead flow and established and maintain relationships with local state agencies.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Served as the Admission Supervisor/PBX Supervisor; worked closely with Administrative staff.
2. Provided weekly and quarterly reports, supervised /trained all admission employees.
3. Assisted in the daily registration of patients, working with the collections department billing and rebilling of unpaid claims as needed.
4. Worked 8 months with the Wound Center Department and the Hyperbaric Unit, assisting doctors, preparing charts, and assisting with the vital signs of all patients, prior to the dives.
5. Provided assistance, with the rebilling of unpaid claims and collections of this department as needed.
6. Helped translated for the Spanish speaking patients as needed.
7. Performed a variety of other clerical jobs as needed.

Experience

10+ Years

Level

Senior

Education

Administrative

Description :

1. Developed a database with information on referral organizations for use by community organizations and the community at large to access programs to assist in times of crisis.
2. Initiated the use of a nationwide helpline for kids in a crisis that services.
3. Led a team of 20 staff members whose primary responsibility was the intake process to admit children to a children's psychiatric unit.
4. Consistent supervision of staff utilizing updated training and development methods.
5. Supervised a regional office of approximately 30 employees and over 100 foster care families in a Pennsylvania private non-profit foster care agency.
6. Assured the professional daily functions of a major foster care office, liaison with county administrators and community affiliations served as a representative.
7. Coordinated with other departments to ensure student retention and graduation.

Experience

7-10 Years

Level

Management

Education

Bachelor