An Air Export Agent takes responsibility for coordinating all tasks relating to the logistics of incoming and outgoing cargo or shipments and plans for all the details that are needed for safe and successful delivery. A professional Air Export Agent Resume mentions the following core tasks and responsibilities – ensuring that all the shipments comply with all applicable agencies; making bookkeeping arrangements, planning and routing shipments; preparing documentation that is needed for the shipment; negotiating rates with customers and carriers; maintaining a competitive edge in pricing; coordinating shipments for maximum efficiency, and updating information for shipments in progress.
Communication skills are a must for this role, as the agent works directly with the customers. Other crucial skills include organization skills, the ability to track shipments correctly; knowledge of applicable rules including TSA and US; and negotiation skills. A bachelor’s degree is required to enter the occupation, however, formal education is waived when the applicant has the experience that can commensurate with the role.
Objective : Dynamic Air Export Agent with two years of hands-on experience in international logistics and compliance. Proven track record in managing air freight operations, ensuring timely deliveries, and adhering to regulatory standards. Committed to enhancing customer satisfaction through effective communication and problem-solving skills. Eager to contribute to a forward-thinking organization with a strong focus on global trade.
Skills : Data Analysis Tools, Freight Management Software, Air Freight Operations, Customs Regulations
Description :
Managed air export operations, coordinating flight schedules and ensuring compliance with international regulations.
Processed export documentation, including bills of lading and customs declarations, to facilitate smooth shipments.
Communicated with airlines and freight forwarders to optimize logistics and minimize costs.
Resolved customer inquiries and claims promptly, maintaining high levels of customer satisfaction.
Monitored shipment status and provided updates to clients, ensuring transparency throughout the process.
Analyzed shipping data to identify trends and improve operational efficiency.
Collaborated with cross-functional teams to streamline export processes and enhance service delivery.
Experience
0-2 Years
Level
Entry Level
Education
B.S. in Logistics
Air and Ocean Export Agent
Resume
Objective : Accomplished Air and Ocean Export Agent with 5 years of extensive experience in international logistics, specializing in air freight and ocean export operations. Skilled in optimizing shipping processes, ensuring compliance with regulations, and enhancing client satisfaction through proactive communication. Ready to leverage expertise to drive efficiency and support global trade initiatives.
Skills : Team Collaboration, Data Entry Skills, Risk Management, Transport Planning, International Shipping
Description :
Ensured timely dispatch of pick-up requests to drivers, maintaining high service standards.
Provided accurate shipment information to drivers, facilitating smooth operations.
Managed incoming customer service inquiries, resolving issues and enhancing client relations.
Recorded and timestamped pick-up information accurately to maintain operational integrity.
Instructed drivers on compliance with road rules and guidelines to ensure safe deliveries.
Proactively addressed customer satisfaction levels, collaborating with operations and service teams.
Assisted in filing customs entries and data capturing for seamless logistics operations.
Experience
2-5 Years
Level
Junior
Education
B.S. Logistics
Air Export Agent Resume
Headline : Seasoned Air Export Agent with 7 years of expertise in international logistics and export compliance. Demonstrated success in streamlining air freight operations, ensuring adherence to regulations, and enhancing client relations. Passionate about driving operational efficiency and delivering exceptional service in the global trade sector.
Coordinated air freight shipments for multiple clients, ensuring compliance with international regulations and timely deliveries.
Maintained open communication with customers, addressing inquiries and resolving issues promptly to enhance satisfaction.
Collaborated with suppliers and local branches to optimize logistics operations for imports and exports.
Utilized the Automated Export System (AES) to accurately submit Schedule B codes for export compliance.
Reviewed and verified all shipment documentation, ensuring completeness and accuracy before dispatch.
Proactively informed customers of potential issues with shipments, such as delays or damaged items.
Prepared and sent pre-alert notifications to destination offices, facilitating smooth handoffs upon arrival.
Experience
5-7 Years
Level
Senior
Education
B.S. Logistics
Air Export Operations Agent Resume
Summary : Results-oriented Air Export Operations Agent with 10 years of comprehensive experience in international logistics and air freight management. Expert in optimizing export processes, ensuring compliance with global regulations, and delivering exceptional customer service. Poised to leverage extensive industry knowledge to enhance operational efficiencies and support international trade initiatives.
Skills : Hazardous Materials Management, International Air Cargo Security Compliance, Cargo Tracking Systems, Customer Service Skills, Communication Skills, Problem-solving Abilities
Description :
Prepared all necessary export documentation, including Airway Bills and customs forms, ensuring accuracy and compliance.
Maintained full compliance with regulatory requirements from government agencies, achieving a 100% compliance record.
Coordinated air freight bookings with major airlines, optimizing routes and costs to meet customer deadlines.
Monitored ground transportation logistics to ensure timely deliveries, utilizing both online and direct communication methods.
Collaborated with airlines, trucking companies, and vendors to proactively resolve shipping issues and enhance service delivery.
Provided accurate cost estimates and quotes to customers and overseas agents, fostering strong business relationships.
Processed billing for shipments upon arrival at final destinations, ensuring prompt invoicing and payment collection.
Experience
7-10 Years
Level
Management
Education
B.S. Intl Trade
Air Export Agent Resume
Summary : With a decade of experience as an Air Export Agent, I excel in coordinating complex air freight operations and ensuring regulatory compliance. My expertise lies in optimizing shipping processes and enhancing customer relations. Driven by a commitment to operational excellence, I am poised to contribute effectively to a dynamic logistics team focused on global trade.
Coordinated all aspects of air freight export shipments, ensuring timely delivery and compliance with regulations.
Acted as the primary liaison between clients and airlines, facilitating communication and service excellence.
Managed export document compliance, maintaining high standards for client relations and service quality.
Oversaw dispatching and coordination of pickups and deliveries, optimizing operational efficiency.
Executed routing and booking of shipments with airlines, ensuring cost-effective solutions.
Ensured accurate invoicing of services rendered, adhering to strict timelines.
Maintained comprehensive tracking for all shipments, enhancing visibility and accountability.
Experience
10+ Years
Level
Consultant
Education
B.S. Logistics Management
Associate Air Export Agent Resume
Objective : Enthusiastic Air Export Agent with two years of specialized experience in managing air freight logistics and ensuring compliance with international regulations. Adept at optimizing shipping processes to enhance efficiency and customer satisfaction. Looking forward to contributing to a dynamic team focused on global trade and superior service delivery.
Coordinated air export shipments to ensure timely delivery to international clients.
Managed export customer service and warehouse operations to maintain high service standards.
Negotiated competitive air freight rates, resulting in increased revenue and lower costs.
Arranged and scheduled truck pickups and deliveries for seamless logistics operations.
Maintained proactive communication with internal and external customers regarding shipment status.
Responded promptly to overseas inquiries, ensuring clarity and customer satisfaction.
Provided updates to customers about their shipments prior to arrival, enhancing service experience.
Experience
0-2 Years
Level
Entry Level
Education
A.S. Logistics
Air Export Agent Resume
Summary : Accomplished Air Export Agent with a decade of extensive experience in international logistics and air freight management. Proven ability to optimize shipping processes, ensure compliance with global regulations, and foster strong customer relationships. Dedicated to driving operational efficiency and enhancing service delivery in the fast-paced global trade environment.
Skills : Bilingual Communication Skills, Expert Knowledge Of Air Export Regulations, Customer Service Excellence, Inventory Control, Transport Logistics, Freight Forwarding
Description :
Coordinated with shippers and vendors to arrange for the timely export of cargo.
Booked flights with airline agents to optimize shipping schedules.
Created MAWB and HAWB manifests for consolidation shipments daily.
Provided necessary documents for customs clearance, ensuring compliance with regulations.
Coordinated air export shipments from origin to destination, ensuring timely delivery.
Managed documentation for air freight, including bills of lading and customs forms.
Responsible for generating house and master airway bills to facilitate smooth transactions.
Experience
7-10 Years
Level
Management
Education
B.S. Logistics
Junior Air Export Agent Resume
Objective : Proficient Junior Air Export Agent with 5 years of experience in international logistics and air freight operations. Demonstrated expertise in managing export documentation, ensuring regulatory compliance, and optimizing shipping processes. Adept at fostering strong client relationships and enhancing service delivery to support global trade initiatives.
Skills : Export Compliance, Rate Negotiation, Process Improvement, Problem Solving, Negotiation Skills, Time Management
Description :
Managed export documentation ensuring compliance with IATA and TSA regulations.
Coordinated with clients to provide tailored air freight solutions that met their specific needs.
Optimized shipping routes and processes to enhance operational efficiency.
Maintained accurate records and documentation for all air export transactions.
Collaborated with cross-functional teams to ensure timely and smooth export operations.
Provided expert advice to clients on air freight terms, costs, and logistics.
Monitored shipment status and communicated updates to clients for enhanced service delivery.
Experience
2-5 Years
Level
Junior
Education
B.S. Logistics
Air Export Agent Resume
Summary : With 10 years of specialized experience as an Air Export Agent, I excel in managing complex air freight logistics and ensuring strict compliance with international regulations. My focus on optimizing export processes and enhancing client relationships has consistently driven operational excellence. I am eager to bring my extensive expertise to a dynamic team dedicated to advancing global trade.
Managed comprehensive air export operations, ensuring compliance with international shipping regulations.
Coordinated with clients and service providers to optimize shipping schedules and reduce transit times.
Trained and mentored junior air export agents, fostering a culture of excellence in service delivery.
Maintained top performance rankings in quarterly KPI evaluations across multiple logistics metrics.
Developed and prepared necessary documentation for efficient export processing.
Monitored and resolved shipment discrepancies, enhancing overall service quality.
Collaborated with the accounting department to ensure accurate billing for air freight services.
Experience
7-10 Years
Level
Consultant
Education
B.Sc. Logistics
Air Export Agent Resume
Headline : Accomplished Air Export Agent with 7 years of specialized experience in managing international air freight operations and ensuring compliance with export regulations. Proven ability to optimize logistics processes and enhance client relations. Committed to delivering exceptional service and driving efficiency in global trade initiatives.
Skills : International Freight Management, Problem Solving Skills, Analytical Thinking, Attention To Detail, Cost Analysis
Description :
Managed all facets of air export operations, ensuring effective communication with overseas agents.
Collaborated with TSA for routine audits to uphold compliance standards.
Developed and maintained a quoting matrix, improving efficiency and accuracy in pricing.
Ensured adherence to export regulations both domestically and internationally.
Processed air and ocean shipments for multiple accounts, meeting tight deadlines.
Coordinated document preparation and logistics to facilitate timely export shipments.
Prepared shipping documents, including bills of lading and invoices, ensuring accuracy.
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