Air Freight Manager Resume
Summary : As an Air Freight Manager handling Airfreight operations and negotiations of airfreight export with carriers and growth in volume of Import and Export traffic at the national level.
Skills : Customer service, Logistics., Technology platforms, Team Work
Description :
- Supported the Sales department and Operational department with the selling of Export Air Freight and with reiterated or critical problems in the operation of the product.
- Maintained relationship with IATA at the National Level and fulfilled the operational requirements of IATA.
- Properly filed administration customer services solutions related to the Air Freight traffic.
- Checked profit and loss development in Air Export Products.
- Supported in carrier negotiation, and services for export under the local sales and regional contract.
- Participated in contributing to meeting the targets set for major export air trade lanes in cooperation with M&S and OPS into the country.
- Actively drove growth and profitable export air business development.
Experience
7-10 Years
Level
Senior
Education
B.B.A
Air Freight Manager Resume
Summary : As an Air Freight Manager supported the sales Team to achieve the growth targets. Responsible for setting up budget guidelines for the country in Air Freight Products.
Skills : Customer service, Logistics., Regulatory Knowledge:, Supply Chain Management
Description :
- Supported the achievement of Export Air Volume under the Country's Budget.
- Worked closely with partners and the Sales Team to define the necessary product to achieve the targets budgeted.
- Allocated achievement performance with the carriers on Export Air.
- Worked in accordance with compliance rules and policies.
- Cooperated closely with the Operational Department to support them with reiterated or critical problems in the operations of air import and/or export.
- Visited customers and potential customers together with the Sales Team for technical purposes.
- Worked closely with Partners and Sales Team on the identification and development of new business and opportunities in Export Airfreight into the country, Regional business, and in the design of tailored solutions.
Experience
10+ Years
Level
Management
Education
B.B.A
Air Freight Manager Resume
Headline : As an Air Freight Manager managing all aspects of air freight forwarding operations, including booking, documentation, shipment tracking, troubleshooting, and delivering on customer expectations.
Skills : Air cargo, Supply chain management., Supply Chain Management, Operational Efficiency
Description :
- Led and motivated a team of freight forwarding specialists to achieve performance targets and deliver exceptional customer service.
- Developed and implemented strategic plans to optimize air cargo operations, improve efficiency, and deliver quality customer experience.
- Built and maintained strong relationships with airlines, air terminals, and other service providers to ensure smooth cargo movement.
- Reviewed and negotiated air carrier contracts based on volume and encouraged core air carrier utilization.
- Participated in SOP development and review for new volume customers.
- Monitored industry trends and regulatory changes affecting air freight transportation, and implemented necessary adjustments to ensure compliance.
- Oversaw the resolution of customer inquiries, complaints, and issues related to air freight shipments in a timely and professional manner.
Experience
5-7 Years
Level
Executive
Education
BBA
Air Freight Manager Resume
Summary : As an Air Freight Manager conducting regular performance reviews and providing coaching and training to team members to enhance their skills and knowledge. Identifying and implementing process improvements to reduce costs, improve service quality, and enhance customer satisfaction.
Skills : U.S. Customs and Border Protection, Communication., Customer Service, Vendor Management
Description :
- Ensured strict adherence to safety, security, and quality standards in all air freight operations.
- Managed and oversaw the importation of goods by air, including carrier selection, booking, and movement of goods through various transportation channels.
- Ensured compliance with all relevant regulations and laws, including customs regulations and trade laws.
- Developed and maintained relationships with customers, vendors, and other third-party service providers to ensure efficient and effective delivery of cargo.
- Collaborated with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery
- Monitored and reported on key performance indicators, such as cargo delivery times, costs, and quality.
- Developed and implemented policies and procedures to improve efficiency and quality of service delivery.
Experience
7-10 Years
Level
Consultant
Education
BBA
Air Freight Manager Resume
Headline : As an Air Freight Manager, I supervise a team of import freight forwarders, coordinators, and other support staff. Responsible for Planning, managing, and controlling all aspects of the operation and providing the highest level of service at the lowest cost.
Skills : Data Entry, Hazardous materials., Problem Solving, Financial Management
Description :
- Prepared and controlled operational budgets and controlled inventory.
- Planned effective strategies for the financial well-being of the site.
- Established organizational structures, established work schedules, supervised staff, and evaluated and monitored the performance of staff to ensure required levels of productivity and organizational objectives were met.
- Maintained and implemented plans to establish productivity, safety standards, quality, cost control, and employee morale.
- Reviewed, analyzed, modified, and implemented efficient and effective department processes, policies, and procedures.
- Ensured a safe working environment through consistent practice of safety programs and procedures.
- Responsible for reading, decoding, and deciphering freight coding to expedite freight movement and tracing process.
Experience
5-7 Years
Level
Executive
Education
BBA
Air Freight Manager Resume
Summary : As an Air Freight Manager responsible for managing day-to-day air freight operations, ensuring timely and efficient movement of goods. Overseeing the preparation and processing of export documentation, including bills of lading, commercial invoices, and packing lists.
Skills : International trade, Inventory management., Team Leadership, Attention to detail
Description :
- Coordinated with shipping lines, freight forwarders, and customs brokers to ensure compliance with international shipping regulations.
- Monitored shipment schedules, tracked cargo, and updated stakeholders on shipment status.
- Resolved any issues or discrepancies related to shipments and documentation.
- Maintained accurate records of all shipping and documentation activities.
- Collaborated with internal teams to ensure seamless coordination and customer satisfaction.
- Kept up-to-date with industry trends, regulations, and best practices in ocean freight operations.
- Worked closely with the Commercial team and regional product team for the product development, client solution, and growth plan in Vietnam.
Experience
7-10 Years
Level
Senior
Education
BBA
Air Freight Manager Resume
Summary : As an Air Freight Manager, I have successfully implemented and managed customer service functions, ensuring high levels of customer satisfaction and operational efficiency. I have a strong focus on reviewing customer KPIs and SOPs to optimize processes.
Skills : TSA, Auto delivery., Strategic Planning, Communication
Description :
- Motivated the team to be proactive in securing ad-hoc business by quoting the most competitive rates and on time.
- Worked with the Commercial team on the action plan for local control business opportunities and winning ratio.
- Developed the Air Freight team in Vietnam and trained the Commercial Mindset for cross-selling and up-selling opportunities at the CS staff level.
- Organized and maintained the SOP for normal operation.
- Trained all staff on CargoWise and found ways to automate the process than the manual process.
- Liaised and maintained a good relationship with airlines and agents.
- Conducted periodical reviews with the partner companies to understand the forecasts and adjust the space requirements.
Experience
10+ Years
Level
Management
Education
BBA
Air Freight Manager Resume
Summary : As an Air Freight Manager responsible for organizing monthly reporting and presenting the efforts to improve the net achieved costs. Assisting in airline and master loader relationships and procurement when required.
Skills : Compliance, Computer skills., Strategic Planning, Risk Assessment and Management, Policy Development
Description :
- Managed air freight procurement processes, developed sourcing strategies for air cargo, and collaborated with airlines and logistics partners.
- Understood the business strategies and indirect procurement needs for assigned global functions, working with functional leaders and key stakeholders.
- Developed and implemented sourcing strategies in support of business strategies and initiatives.
- Developed and managed competitive sourcing process including RFIs, RFPs, and RFQs.
- Facilitated the vendor selection process with appropriate stakeholders.
- Provided management/executive updates on the status and reported results of the sourcing process.
- Tracked and presented benefits and savings associated with sourcing initiatives.
Experience
7-10 Years
Level
Consultant
Education
BBA
Air Freight Manager Resume
Summary : As an Air Freight Manager drafting, reviewing, and negotiating contracts, mainly responsible for Global Air and Ocean Freight sourcing and rate negotiations, Confidentiality Agreements, and others as required, working closely with the Legal department, Finance department, and key business stakeholders.
Skills : KPI, interpersonal, and organizational skills., Vendor Selection and Evaluation, Contract Negotiation
Description :
- Maintained a complete understanding of assigned categories of Global Freight and appropriate vendors and their offerings based on the requirements of the Global functional organization.
- Conducted industry and market research to understand sourcing trends, best practices, and leading vendors in the associated category.
- Planned and controlled, seamless operation procedures, service quality, and P&L optimization.
- Managed to outsource and negotiate air freight rates for the USA-outbound market.
- Negotiated trucking rates (Inbound/outbound) at local or subregion level to contribute to air product competitiveness.
- Developed and maintained strong relationships with carriers and other subcontractors to support air product service level and rate competitiveness.
- Prepared and managed Capacity Plans short-term (Emergency)and long-term capacity plans.
Experience
10+ Years
Level
Management
Education
BBA
Air Freight Manager Resume
Headline : As an Air Freight Manager assisting branches in supporting global headquarters air freight strategies and policies. Driving continuous cost and service improvement efforts with air carriers and trucking companies.
Skills : Shipping, Trucking, Freight forwarder, Supply chain analytics platform
Description :
- Followed and executed the airline's evaluation system and core carriers' program established by the AFF procurement department (RHQ).
- Acted as the first escalation point and resolved air procurement and services issues with carriers.
- Provided permanent input on the global air freight market situation and windows of opportunity.
- Assessed current and evolving business models in the marketplace affecting the global air freight business.
- Analyzed and implemented, consolidation service opportunities for different trade lanes
- Responsible for setting and planning strategic measures/policies to ascertain where costs/rates can be reduced or eliminated.
- Supported the Tender Management Team (TMT) with strategic pricing for high cargo volume RFQs and provided input to (TMT) on consolidation opportunities and capacity constraints.
Experience
5-7 Years
Level
Executive
Education
BBA
