Airport Operations Resume
Objective : To establish a long-term career in a company where I may utilize my Airport Operations professional skills and knowledge to be an effective Airport Operations and inspiration to those around me.
Skills : MS Office, Management Skills, Planning Skills.
Description :
- Conducted check-in process for customer via computer; verified customers personal identification Pull and or scan boarding passes.
- Resolved issues pertaining to crewmembers, customers, reservations, and baggage service claims; keeping consumers posted on the status of any lost/delayed baggage claim.
- Worked with various software applications, handled a heavy volume of calls in the baggage service office.
- Ensured proper security screening for selected consumers.
- Checked-in and verifying they are traveling to their desired destination.
- Announced flight arrivals departures and pre-boarding information via public address system Communicated with customers to keep them constantly informed; offered ancillary products to our customers.
- Coordinated various duties with coworkers and other departments to ensure proper handling of customers.
Experience
2-5 Years
Level
Executive
Education
MS
Airport Operations Resume
Objective : Airport Operations with 2 years of experience in Assessing operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels, working extra hours when there are operational needs.
Skills : Communication SKills, Planning Skills, Airport.
Description :
- Provided exceptional customer service in a fast-paced environment.
- Checked customers in for flights using computers.
- Took payment for luggage and other services.
- Met aircraft, deplane customers.
- Provided necessary documentation for each flight.
- Re routed customers as needed.
- Helped prepare aircraft cabin for customer boarding and departure which included light cleaning of seats, seat pocket and floor operation of airport equipment.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Airport Operations Resume
Objective : Seeking an Airport Operations position in an environment where I can contribute to the achievement of company goals by utilizing my experience in computer knowledge, organizational abilities, and customer care.
Skills : Typing 35 Wpm, Computer Knowledge, Customer Service.
Description :
- Used Typing Computers and different programs.
- Assisted customers with special needs.
- Assisted in night operation procedure with flights remaining overnight.
- Assisted customers with concerns.
- Made recommendations to satisfy customers' needs.
- Updated and reformated Operations phone book.
- Assisted in DOT turn procedures.
Experience
2-5 Years
Level
Executive
Education
GED
Airport Operations Resume
Headline : Responsible for Establishing and promoting effective relationships with an external and internal customer base that fosters compassion, authenticity, integrity, respect, and dignity, Providing the direction and appropriate support structure using effective resources to enable the team to deliver high performance.
Skills : Customer service, Sales, Monitoring Skills.
Description :
- Ensured security calendar was up to date.
- Created calendar events for authorized access requests as needed.
- Monitored CCTV security cameras for activity on the property.
- Read all e-mails and dispersed information to other Security Officers as needed.
- Signed in/out all building key sets and access cards.
- Monitored elevator conditions for possible mechanical issues and entrapment.
- Answered the desk phone.
Experience
5-7 Years
Level
Executive
Education
High School Or Equivalent
Airport Operations Resume
Objective : Airport Operations with 4 years of experience in Establishing and monitoring reporting processes for self-service application penetration and transaction statistics, creates reports, and supports management in the effort to drive usage improvement initiatives.
Skills : MS-Word, Problem Solving, Active Listener.
Description :
- Operated as a communications coordinator for emergency operations.
- Actioned all emergency calls in accordance with Airport Emergency Procedures.
- Communicated to all parties necessary information regarding emergencies and complete call outs.
- Monitored the emergency systems and manage to call-out the system for fire alarms and all alarms in the terminal, administration building, powerhouse, and combined services building.
- Used One Call system and Perspective Dispatch software to receive and log all calls from Airlines, tenants, and outside agencies.
- Provided limited after-hours visitor pass issue function to meet requirements of the Aerodrome Security Measures.
- Ensured all Security Operation Procedures information is up to date or amended as required Accomplishments: Input ideas for Security Operations Procedures updates.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Airport Operations Resume
Objective : Actively seeking an Airport Operations position with a company offering stability and growth where I would be able to use my vast knowledge, experience, and genuine love of customer service.
Skills : Avaya, Customer Service, Investigations, Cash Handling, Case Management.
Description :
- Provided check-in assistance, ticketing changes, and special service requests for passengers.
- Boarded/deplaned flights and escort passengers to and from aircraft as needed, includes pushing wheelchairs and assisting other passengers with additional needs.
- Complied with all safety procedures and airline policies.
- Provided accurate gate, flight arrival, and departure information, as well as answer general inquires.
- Assisted unaccompanied minors and passengers with special needs, resolve customer concerns, and perform other duties as assigned.
- Maintained thorough knowledge of policies and processes pertaining to unaccompanied minors, law enforcement officers, hazmat, airfreight acceptance, and other regulatory requirements.
- Provided clear and accurate communication to passengers and flight crews.
Experience
2-5 Years
Level
Executive
Education
Diploma
Airport Operations Resume
Objective : Airport Operations with 5+ years of experience in developing statistical models and simulations to better understand and improve operations and performance in Airport operations, Developing and producing reporting systems and programs for operations performance measures, and creates automation of regular reports.
Skills : Monitoring Skills, Multitasking, Operational Skills.
Description :
- Assisted with and perform necessary construction, repair, and maintenance of airport premises, including parking areas, terminal building, hangars, ramps, runways, taxiways, airfield, and safety areas; janitorial and landscape maintenance services.
- Maintained all fencing, including outside and inside the perimeter, gates, and driveways.
- Participated in the minor repairs of mowers and vehicles.
- Operated tractor, snow removal equipment, riding mower, push mower, and other equipment as required.
- Performed Aircraft Rescue Fire Fighting duties.
- Performed FAR 139 Inspections.
- Assisted with TSA Security Requirements for Air Carrier Operations.
Experience
2-5 Years
Level
Junior
Education
MS
Airport Operations Resume
Objective : Hardworking, organized, Airport Operations professional with a proven background delivering sensible business technology solutions on time and under budget while working as a team member or team leader.
Skills : Organizational SKills, Team Work, Multitasking.
Description :
- Coordinated airport operational activities and requests for service to include emergencies through a centralized communications center by obtaining information, classifying its content, and disseminating to the correct personnel.
- Monitored security/alarm systems and security cameras to comply with FAA regulations.
- Coordinated with multiple entities to include law enforcement, Fire Rescue, and Air Traffic Control to ensure safe operation of transport activities.
- Monitored multi-ban radio consoles, CCTV, card access systems, security alarms, emergency phones, building automation systems, weather warning equipment, and flight tracking devices.
- Maintained active records of NOTAMs, severe weather notifications, and other airport communications.
- Communicated PPR requests with OPS concerning transient military and civilian charter aircraft.
- Positioned is categorized as essential which requires a response to and/or working during emergency conditions.
Experience
2-5 Years
Level
Junior
Education
B.A.
Airport Operations Resume
Headline : Seeking an Airport Operations professional with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Microsoft Office, Operational Skills, Team Work.
Description :
- Conducted airport operational, safety, and security inspections in airside and landside operations at the airport as prescribed by Federal Regulations.
- Acted decisively and exercise independent judgment within established rules, regulations, and procedures.
- Advanced level of understanding and knowledge of interpreting aviation weather reports and their impact on flight operations, aircraft performance, limitations and systems, and their applicability to Federal Aviation Regulations.
- Determined fuel requirements, place orders, and calculate overload.
- Provided the utmost excellent customer service, handling inquiries and complaints, as well as performing traffic, pedestrian, and crowd control functions.
- Advised of any operational problems pertaining to assigned flights, including communicating and coordinating deviations to plan with System Control, Maintenance Control, and crews.
- Greeted the passenger and ask the passenger where they're headed to.
Experience
5-7 Years
Level
Executive
Education
GED
Airport Operations Resume
Objective : Airport Operations with 1+ years of experience in Addressing passenger concerns about flights and baggage by providing personalized customer service, Checking-in, and book numerous reservations per shift.
Skills : Planning SKills, Developing Skills, Operational Skills.
Description :
- Performed ticket and gate functions for domestic and international travel.
- Complied with all FAA policies and regulations regarding passenger carriage and baggage allowance.
- Received LIFT awards from customers and employees for great customer service.
- Advised, prepared Dispatch, and updated stations of flight departures/arrivals.
- Closed out flights, files, and maintains accurate flight papers.
- Operated boarding bridge, coordinates boarding, and deplaning customers.
- Expedited check-in process, collects electronic boarding data, and verifies boarding counts.
Experience
0-2 Years
Level
Entry Level
Education
Diploma
