Airport Supervisor Resume
Summary : As an Airport Supervisor, assisted the General Manager with day-to-day operations, service, financial and team performance, created a great place to work for the team, a welcoming environment for our customers, and ensured delivery of Uniteds flyer-friendly service, monitored performance against plan and initiating corrective actions to improve results.
Skills : Leadership Skills, Communication.
Description :
- Ensured compliance with safety requirements, including security checkpoints and GSC responsibilities.
- Set a positive example for the station team to ensure excellent customer service.
- Maintained a positive work environment, strong employee relations, and collaborative relationships.
- Solicited customer feedback to understand customer needs and opportunities to improve their travel experience.
- Demonstrated a calm demeanor during periods of high volume or irregular operations.
- Provided coaching and direction to the station team to achieve operational goals.
- Managed the station budget, staffing forecasts, and resource requirements.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree in Aviation Management
Airport Supervisor Resume
Summary : As an Airport Supervisor, maintained station facilities, equipment, and professional appearance standards for all UGE employees, complianced with Station controls and Internal Audit standards, and maintained strong working relationships with OAL / airport authorities, vendors, and governmental authorities (FAA/TSA/CBP)/internal divisions.
Skills : Problem-Solving, Customer Service.
Description :
- Managed vendor service contracts as required, and provided remote support for other UGE functions as needed.
- Worked beyond scheduled times due to irregular operations and/or business needs.
- Managed airport operations independently, and worked in a dynamic, fast-paced operational environment, with Analytical thinking, goal-directed leadership, and service-oriented performance
- Operated a computer to enter and retrieve data, lifting up to 70lbs on a consistent basis.
- Passed all pre-screening clearances (including a background check, hearing and vision tests, and drug screen).
- Developed and administered an ARFF training program consistent with FAA 139 certification requirements and the unique needs of Grand Canyon West airport.
- Managed day-to-day airport operations, including passenger check-in, security, and baggage handling, ensuring compliance with aviation regulations and standards.
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree In Business Administration
Airport Supervisor Resume
Headline : As an Airport Supervisor, oversaw all FAA-mandated record keeping, assuring that the required records were current and organized to a standard expected by the current FAA 139 inspector, appointed and managed selected team members to assist in accomplishing training goals on a daily, weekly, monthly and annual basis.
Skills : Operational Knowledge, Decision-Making.
Description :
- Assisted the Airport director and assistant manager in developing and implementing programs to utilize ARFF equipment and supplies to their fullest potential.
- Created and directed intensive maintenance schedules to ensure maximum readiness of emergency equipment.
- Created and implemented additional training programs at management's request, and communicated effectively both orally and in writing.
- Gave clear, concise directions or information, be easily understood, and record and generate reports accurately.
- Operated and directed maintenance of all emergency vehicles and equipment currently in use at GCW Airport.
- Worked in and fostered a team environment and maintained positive working relationships.
- Developed and directed a comprehensive ARFF training program taking into consideration the diverse individual firefighting back grounds of the pool of candidates available.
Experience
5-7 Years
Level
Executive
Education
Bachelor's Degree in Business Administration
Airport Supervisor Resume
Objective : As an Airport Supervisor, comprehended and used ICS guidelines in emergency situations, followed and taught Hazmat guidelines, provided outstanding customer service, and conducted inter-agency and tabletop exercises as required by FAA, management, and GCW Airport management.
Skills : Team Collaboration, Time Management.
Description :
- Developed and initiated additional training programs in associated fields such as but not limited to ICS and HazMat response guidelines.
- Maintained all records required to meet FAA 139 requirements, determined and instructed team members in the best methods for attacking, controlling, and extinguishing fires.
- Determined and instructed the ARFF group in the use of appropriate fire suppression techniques and equipment.
- Oversaw maintenance of all the department's vehicles and safety equipment.
- Attended training classes, maintained proficiency in current certification, and kept abreast of new developments in the field.
- Conducted on-the-job training for new or less experienced staff, as well as conducted classroom courses.
- Fostered a team environment, multi-task effectively, and maintain positive working relationships.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Airport Management
Senior Airport Supervisor Resume
Summary : As a Senior Airport Supervisor, managed Airport Operations at Learmonth Airport and Exmouth Aerodrome including performing ARO functions, supervising, developing, and training the client's staff to be multi-disciplinary teams across airport operations, security screening services, and the Heliport.
Skills : Leadership, Time Management.
Description :
- Worked knowledge of rules and regulations pertaining to a wide range of airport work duties (Part 139 MOS, Aerodrome Manual, DAMP, SMS, TSP, ASIC, VIC, and WHS).
- Provided management support to the client as required, reviewed and acted on behalf of airport management on operational problems involving airport safety, security, federal certification, and related matters as they impact the airlines, tenants, passengers, and the general public; resolved operational problems by ordering actions or notifying appropriate airport, airline.
- Answered queries from less experienced colleagues in response to customer inquiries.
- Supervised hourly employees, and responded immediately to deficiencies maintenance emergencies, and other systems at airport.
- Trained and assisted employees with PMs and CMs, and oversaw the maintenance and repair of equipment.
- Provided daily oversight and direction of hourly employee teams to ensure operational excellence.
- Interacted daily with employee team members to provide support and on-the-job training.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree in Airport Management
Airport Supervisor Resume
Summary : As an Airport Supervisor, managed the status of open cases (FAA, OSHA, QA, QC, IATA, DoD, ) and notified responsible stakeholders in a timely manner, developed and published compliance communications in coordination with the Safety Team, ensured appropriate monthly staffing authorization to cost-effectively meet customer needs.
Skills : Technology, Team Work.
Description :
- Supervised and Provides station subject matter expertise in outsourced lines of service including Cabin Appearance, Janitorial, Cargo, Fueling, Lobby Services, Unaccompanied Minor, Wheelchair, Security, Skycap, Bussing, and any additional outsourced services as directed.
- Supervised the administration of vendor operational performance and adherence to United and governmental requirements.
- Performed local reconciliation process and made sure it was in compliance and administered for proper payment of invoices in accordance with contract elements.
- Participated in the development and implementation of procedures designed to reduce costs or improve service quality provided by service partners.
- Tracked vendor performance within the station and was responsible for communicating with station leadership and Vendor Planning.
- Communicated regarding station-specific and system-driven changes including, but not limited to, flight schedules, seasonal planning, volume forecasts, and SOP updates.
- Participated in regularly scheduled performance reviews with suppliers to review performance against goals and Service Level Agreements.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree in Aviation Management
Junior Airport Supervisor Resume
Objective : As a Junior Airport Supervisor, reviewed customer and reliability metrics, set locally required goals, developed a foundation for ensuring operational success, ensured suppliers were compliant with all mandatory training requirements, and improved the quality and consistency of worker's compensation claim handling practices.
Skills : Customer Service, Operational Skills.
Description :
- Coordinated the daily cost control activities to control each claim from day one and ensure that activities within their control are being performed.
- Coordinated the effective flow of claims information to all levels of management.
- Provided the overall coordination to the IAH team managing worker's compensation claims and managing employees assigned to transitional duty.
- Analyzed & provided monthly occupational injury statistics, and managed accuracy of AO’s OSHA logs.
- Participated on the Injury Review Board, developed and updated station budget and forecast, completing financial month-end close, and completed and explained variances to plan and forecast.
- Accurated, timely payment of Airport Operations invoices, and ensured timely ordering and receipt of all office and passenger supplies for IAH AO.
- Documented management including ticket stock, customs forms, document bags, and general declarations.
Experience
2-5 Years
Level
Junior
Education
Bachelor's Degree in Aviation Management
Assistant Airport Supervisor Resume
Objective : As an Assistant Airport Supervisor, ensured the station was in compliance with Internal Audit requirements for cash management, contracts, and invoice payment, motivated a team of management and administrative co-workers by providing work tools, training, and feedback to enhance their customer service and technical skills.
Skills : Conflict Resolution, Emergency Response.
Description :
- Ensured compliance with health and safety, PPE, and other relevant company policies & procedures.
- Worked in Airport Operations, including Customer Service and Ramp preferred.
- Experienced with major passenger, cargo, regional carrier military, or similar preferred.
- Successfully worked without direct supervision, in various time zones on various shifts required.
- Maintained good relationships between the service team, concessionaires & all Luton Airport staff.
- Assisted in resolving all complaints and problems, and developed the skills of the workforce.
- Assisted in management and control of sickness and absence levels & also holidays, whilst being responsible for taking improvement and remedial action.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Airport Management
Airport Supervisor Resume
Objective : As an Airport Supervisor, ensured that all collections of waste and recycling took place & that the working area was clean & tidy at all times, identified, preplanned, and managed the execution and decision points of all planeside activities including baggage processes, customer boarding, fueling, catering, tech ops, and general aircraft servicing for all flights within established reliability goals.
Skills : Airport Operations Management, Team Leadership.
Description :
- Identified and communicated operational updates for key departures/arrivals STAR, Priority, MST Critical, and red zone.
- Provided leadership in support of the Operational Managers in overseeing operational performance, Supervision and oversight of staff and work efforts
Planning and coordinating work activities of staff and projects.
- Oversaw landscaping and grounds, evaluated staff performance, and made recommendations for hiring.
- Provided remote support for other UGE functions as needed.
- Reviewed daily Station Sales Report, TLRs, ETC, and oversales.
- Developed, leveraged, and implemented best practices processes and technology to improve service to internal customers and enhance productivity.
- Tracked record of optimizing efficiency, implementing safety measures, and leading cross-functional teams. Seeking an opportunity to contribute my skills and expertise in a challenging airport management role.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Airport Management
Airport Supervisor Resume
Headline : As an Airport Supervisor, coordinated with various departments to optimize workflow and enhance overall efficiency, oversaw the training and development of airport staff, ensuring a high level of customer service and safety awareness.
Skills : Regulatory Compliance, Training, Development, Crisis Management.
Description :
- Responsible for ensuring the airport is maintained in compliance with FDOT/FAA standards and emergency procedures.
- Responsible for inspecting grounds daily for deficiencies and safety hazards and ensuring repairs were conducted.
- Responsible for ordering fuel and all necessary supplies for airport operations.
- Responsible for Collecting and recording lease transactions, and entering all sales in proper forms.
- Responsible for processing daily mail and invoices and preparing daily operations reports.
- Responsible for supervising all airport operations in order to ensure compliance with all applicable federal, state, and local rules and regulations.
- Responsible for supervising business management utility of the airport.
Experience
5-7 Years
Level
Executive
Education
Bachelor's Degree in Airport Management
