Amazon Dispatcher Resume
Summary : As an Amazon Dispatcher, responsible for directing all of the activities relating to the delivery of Amazons products and packages.
Skills : Communication Skills, Organizational Skills, Route planning, Time management, Communication, Problem-solving
Description :
- Improved operational management systems, processes, and best practices.
- Reviewed the number of routes and delivery expectations to determine what resources are necessary.
- Responsible for communicating with Driver Associates (DAs) to set scheduled dates for delivery.
- Responsible for negotiating delivery routes with Amazon based on the availability of materials and labor.
- Responsible for scheduling labor to perform delivery.
- Responsible for coordinating with the fleet manager for the maintenance and servicing of vehicles.
- Maintained phone etiquette when interacting with customers.
- Monitored real-time tracking systems to oversee the movement of shipments, promptly addressing any issues that arose during transit.
Experience
7-10 Years
Level
Senior
Education
LSC Associate
Amazon Dispatcher Resume
Objective : As an Amazon Dispatcher, responsible for logistics, warehousing, fleet, field operations, and facilities and expected to deliver high levels of customer satisfaction while maintaining low costs.
Skills : Logistics Coordination, Time Management, Route planning, Time management, Communication, Problem-solving
Description :
- Responsible for supervising the receipt of products and materials and coordinating labor for deliveries.
- Responsible for verifying that delivery documentation is accurate and reporting discrepancies in routes and deliveries.
- Responsible for ensuring equipment is accounted for and stored appropriately.
- Responsible for supervising the storage of delivery bags.
- Responsible for ensuring that products and materials are stored in the correct locations.
- Responsible for ensuring that products and materials are organized in a neat and orderly manner.
- Responsible for advising the owner of damaged products and materials by ordering replacement parts.
Experience
2-5 Years
Level
Executive
Education
AAS in Logistics
Amazon Dispatcher Resume
Summary : As an Amazon Dispatcher, responsible for negotiating delivery details with Amazon and our Driver Associates (DAs) and also making sure that all the materials and labor required to perform the job are available including our fleet.
Skills : Route Optimization, Problem Solving, Route planning, Time management, Communication, Problem-solving
Description :
- Responsible for reporting inadequate inventory levels to purchasing.
- Responsible for ensuring that all necessary equipment, including vehicles, is in place.
- Responsible for giving orders to retrieve route racks appropriately.
- Responsible for verifying that Driver Associates (DAs) are loading vehicles appropriately and on time.
- Responsible for auditing employee personnel information and delivery reporting to ensure accuracy.
- Responsible for working with drivers to deliver based on the safety, quality, and team goals set by the client.
- Responsible for participating in hiring firing field personnel and recruiting field personnel.
- Collaborated with warehouse staff to ensure accurate loading of packages, verifying that all items matched the shipping manifests before departure.
Experience
7-10 Years
Level
Consultant
Education
Diploma in Freight Forwarding
Amazon Dispatcher Resume
Objective : As an Amazon Dispatcher, directs all activities related to managing equipment, fleet, and materials necessary for DA delivery success and participates in hiring and firing DA personnel.
Skills : Communication Skills, Customer Service, Route planning, Time management, Communication, Problem-solving
Description :
- Ensured Driver Associates (DAs) were delivering and performing according to all processes and procedures.
- Ensured company metrics are improved and course correcting when necessary.
- Responsible for organizing training and professional development programs.
- Responsible for training Driver Associates (DAs) and other personnel.
- Responsible for organizing training classes for new Driver Associates (DAs).
- Responsible for reporting time and attendance and tracking and changing delivery schedules.
- Worked with the fleet manager to maintain vehicles, and phones.
Experience
0-2 Years
Level
Entry Level
Education
BA in Transportation Management
Amazon Dispatcher Resume
Objective : As an Amazon Dispatcher, responsible for driver load monitoring, including resolving any issues that may affect the scheduled times for pickup or delivery, while proactively communicating with the affected customer.
Skills : Attention to Detail, Inventory Management, Multi-tasking, Route planning, Time management, Communication
Description :
- Responsible for auditing DAs work for quality and completeness.
- Responsible for resolving and responding to Driver Associates (DAs)Amazons inquiries and complaints.
- Responsible for verifying that DA equipment is ready and complete daily.
- Responsible for verifying that the schedules support the daily routes.
- Responsible for implementing new processes and procedures that increase quality and lower costs.
- Ensured that the designated area in the warehouse was clean and orderly.
- Responsible for identifying, diagnosing, and resolving maintenance issues timely.
- Utilized advanced logistics software to manage dispatch schedules, ensuring that all deliveries were executed according to established timelines.
Experience
2-5 Years
Level
Junior
Education
BS in Industrial Engineering
Amazon Dispatcher Resume
Summary : As an Amazon Dispatcher, responsible for scheduling, dispatching, and resolving problems for our drivers so that they continue to meet the needs of our customers.
Skills : Data Entry, Team Collaboration, Route planning, Time management, Communication, Problem-solving, Operational Efficiency
Description :
- Responsible for encouraging safe driving and a safety-first culture.
- Responsible for monitoring and enforcing all pre and post-vehicle inspections and safe driving habits.
- Responsible for ensuring that open communication between the company and Amazon in terms of fleet and fueling.
- Audited Inspections of company vehicles for damages and ascertained the person responsible.
- Delivered outstanding carrier and driver experiencesolutions, in a contact center environment, through researching, problem-solving, setting appropriate expectations, and working within the Amazon Transportation network.
- Worked in a fast-paced environment, and adhered to schedules like startstop, and breakslunches.
- Managed daily dispatch operations, ensuring timely delivery of freight.
Experience
10+ Years
Level
Management
Education
BA in Transportation Management
Amazon Dispatcher Resume
Objective : As an Amazon Dispatcher, play a crucial role in coordinating transportation logistics, ensuring timely and efficient movement of freight.
Skills : Scheduling, Record Keeping, Route planning, Time management, Communication, Problem-solving
Description :
- Utilized phone systems and GPS technology to track shipments and communicate with drivers.
- Analyzed transportation data to optimize routes and improve efficiency.
- Coordinated with various departments to facilitate smooth operations.
- Maintained accurate records in AS400 and Oracle Transportation Management systems.
- Communicated effectively with drivers, customers, and other stakeholders regarding shipment status.
- Assisted in transportation planning to meet customer demands while adhering to company policies.
- Able to track and manage drivers using TMS Software and update notes as needed.
Experience
0-2 Years
Level
Fresher
Education
AAS in Logistics
Amazon Dispatcher Resume
Summary : As an Amazon Dispatcher, coordinated the return of drivers to the station at the end of the day, overseeing the completion of routes, vehicle inspections, and any necessary debriefing or reporting.
Skills : Safety Compliance, Conflict Resolution, Route planning, Time management, Communication, Problem-solving
Description :
- Responsible for maintaining a positive attitude to strengthen driver engagement to improve driver satisfaction and productivity.
- Able to efficiently assign loads to drivers to maximize efficiency, customer satisfaction, and driver retention for our dedicated customer accounts.
- Maintained the company safety culture to include nightly safety messages (Smart Drive), and mandatory breaks, and helped enforce company policies to ensure DOT compliance and company requirements were being met.
- Used internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly, and quarterly basis (AAP, Reach, Decisiv, FMC YMS).
- Worked with cross-functional teams. Use analytical skills to drive data-driven decisions, and effectively communicate insights to others across Transportation Operations Management (TOM), Amazon Freight Partners (AFP), and Fleet.
- Provided support to field teams in driver assignment, load acceptance, and driverequipment availability.
- Monitored driver performance and provided real-time support.
- Communicated effectively with drivers to provide updates on delivery schedules and any changes that might affect their routes.
Experience
7-10 Years
Level
Senior
Education
Certificate in Warehouse Management
Amazon Dispatcher Resume
Objective : As an Amazon Dispatcher, play a crucial role in coordinating delivery routes, managing drivers, and ensuring that all packages are delivered on time.
Skills : Dispatch Software Proficiency, Analytical Skills, Route planning, Time management, Communication, Problem-solving
Description :
- Coordinated and scheduled delivery routes for drivers.
- Communicated with drivers to address any issues or changes in schedules
- Tracked delivery progress and ensured timely completion of routes.
- Maintained accurate records of deliveries and driver activities.
- Ensured all vehicles were in good condition before and after dispatch.
- Prepared everything for the next dispatch day.
- Tracked safety processes and conducted multiple safety inspections throughout the day, adhering to our strict safety policies.
- Coordinated the daily dispatch of packages to ensure timely delivery to customers, optimizing routes to minimize delays and enhance efficiency.
Experience
2-5 Years
Level
Executive
Education
Certificate in Supply Chain Management
Amazon Dispatcher Resume
Summary : As an Amazon Dispatcher, assist in the morning dispatch process, including assigning routes, reviewing schedules, and communicating with drivers to ensure a smooth start to the day.
Skills : Adaptability, Technical Skills, Route planning, Time management, Communication, Problem-solving
Description :
- Collaborated with the management team to optimize delivery operations.
- Assisted in resolving any delivery-related issues or customer inquiries.
- Coordinated and prioritized daily dispatch activities to ensure timely and efficient delivery operations.
- Coached and mentored delivery drivers on best practices, safety guidelines, and customer service standards to enhance performance and productivity.
- Monitored driver progress and provided support and guidance as needed to address on-road challenges, delays, or issues that may arise during deliveries.
- Communicated and collaborated with drivers, team members, and management to address operational concerns, optimize routes, and ensure timely completion of deliveries.
- Ensured compliance with company policies, procedures, and safety regulations to promote a safe and secure work environment for all team members.
Experience
7-10 Years
Level
Management
Education
MBA in Logistics
