An Ambulance Dispatcher works in an emergency communication center, and answers to emergency and non-emergency calls. Collecting information from the callers, and sending the appropriate team to the location is the main job of this post. A well-written Ambulance Dispatcher Resume mentions the following core duties and responsibilities – answering 911 telephone calls, determining from the caller the type of emergency and its location, deciding the appropriate emergency response based on the agency policy and procedures; relaying information to the appropriate emergency and non-emergency service agency, coordinating sending emergency response personnel; and tracking the status of the ambulance assigned the project.
Such personalities have distinct characteristics and tend to be conventional people. They are logical, efficient, and orderly. The job demands such people to be highly assertive, energetic, confident, and optimistic. The ability to respond to emergencies and to calm down the caller is also vital. Formal education beyond a high school diploma is not needed.
Headline : Greatly enjoy the behavioural/mental health area, work well with all ages. Also enjoy positions where I am able to draw upon my former teaching experience, both working with children and adults, Provide information to hospital managers about patients' status, needs, and progressEnsure patient safety by following established protocols for communication with hospitals as well as with law enforcement agencies, Completing daily reports on patient activities and outcomes.
Skills : Ms Outlook, Planning, Law Enforcement.
Description :
Responsible for answering all incoming calls, and taking a detailed report of the information, as described by the caller.
Calmed all callers, while gathering information, and assessing emergency situations.
Made quick, accurate decisions about which transportation types, and which emergency personnel to send to a scene.
Called the appropriate hospitals, to prepare them for our emergency teams' arrival.
Prepared detailed reports of each run, assisted emergency personnel with the reports they prepared, separated and sent the reports to the proper departments.
Scheduled all runs and teams, so that events would run smoothly.
Maintained a kind, and friendly rapport, with all fellow employees, and every caller, to our station.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Ambulance Dispatcher Resume
Summary : To obtain employment where I can be of service as well as employ the knowledge and experience that I've gain while working construction,security and customer service,Communicate via radio or phone with emergency medical services (EMTs) and hospitals to gather information about each patient's condition and transport them to the appropriate facility, Recruiting, training, and supervising EMS providers.
Skills : Microsoft Office, Employee Relations, Documentation, Data Entry, Dispatch, Filing, Operations.
Description :
Received dispatched calls from public/medical facilities requesting ambulance service to transport patients to urgent care units.
Dispatched patrol units from the Wilmington Police Department (WPD) to assist with various urgent care requests.
Effectively managed incoming calls through a multi-channel radio and established call priority status.
Completed an Emergency Telecommunication Course and obtained an Emergency Medical Dispatch card (EMD).
Retained and employed knowledge in Computer-Aided Dispatch Systems (CAD).
Performed light data entry 50wpm.
Dispatched ambulances to wherever the emergency was.
Experience
7-10 Years
Level
Management
Education
Diploma
Ambulance Dispatcher Resume
Headline : Ambulance Dispatcher is responsible for Scheduling staff for staffing rotations; Coordinating training sessions for new hires, Maintaining accurate records of all patient care and transport information, and also Managing a budget and ensure their department is operating within budget goals, Ensuring they are compliant with regulations, Researching new trends in health care system and apply them to their work environment in order to identify opportunities for improvement, and also Acting as a leader within the company.
Operated and maintained mobile dispatch vehicles and equipment.
Questioned callers to determine their locations and the nature of their problems in order to determine type of response needed.
Entered, updated and retrieved information from teletype networks and computerised data systems regarding such things as wanted persons, stolen property, vehicle registration and stolen vehicles.
Maintained files of information relating to emergency calls such as personnel rosters and emergency call-out and pager files.
Determined response requirements and relative priorities of situations and dispatched units in accordance with established procedures.
Answered phone calls in a high volume environment for 3 different companies.
Scheduled appointments for surrounds nursing homes and hospitals.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Ambulance Dispatcher Resume
Headline : Highly qualified Ambulance Dispatcher with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Bilingual Fluent In Spanish, Speak, Write And Read.
Description :
Understood and adequately implemented the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch.
Allocated EMS resources properly as the need arises in DFW, Mississippi, Memphis, Tennessee and Illinois by application of appropriate decision making rules, approved protocols, and established processes.
Functioned well in a high stress environment while responding to a large volume of telephone and radio calls in an efficient and courteous manner.
Possessed excellent written and verbal skills essential for effective communication with patients, medical personnel, co-workers, and clients.
Maintained a high level of expertise in the use of radio communications and system control procedures to ensure proper dispatching of ground units in an unbiased and professional manner.
Completed daily compliance paperwork, log all transported trips in computers and paper.
Dispatched ambulance to emergency calls when given from 911.
Experience
5-7 Years
Level
Executive
Education
Diploma
Ambulance Dispatcher Resume
Headline : Management Ambulance Dispatcher professional effective at building highly-motivated teams, as well as leading cross-functional teams in a fast-paced environment, Provide Fire/EMS dispatch services for any hazardous plant activities, Performing daily duties in a proficient manner. I.e. dispatch check offs, station maintenance, and radio equipment checks.
Skills : Payroll, Quick Books, Supervising.
Description :
Kept office work area clean.
Managed all aspects of ambulance service including dispatching ambulances, scheduling, and organizing a range of services including pre-hospital care, emergency room care, and in-hospital care.
Developed an Emergency Response Plan in coordination with other departments.
Implemented an effective dispatch system that is customer friendly and meets customer expectations.
Ensured all staff are trained on all aspects of their responsibilities.
Managed performance reviews for all staff.
Provided training to new staff members on their job duties and responsibilities.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Ambulance Dispatcher Resume
Summary : Ambulance Dispatcher with 6 years of experience in Maintaining accurate records and logs of all calls, Managing the dispatch console, including tracking calls and dispatching EMS units as needed, Ensuring that all required personnel are available to respond in an emergency and also Monitoring conditions at the scene before sending EMS units to ensure patient safety.
Skills : Planning, Patient Care, Emergency.
Description :
Ensured that all staff have access to training opportunities.
Managed all aspects of patient care, from prehospital care through transport.
Dispatched emergency medical services, including pre-hospital care, transport and patient care for a wide variety of incidents and conditions.
Worked with other ambulance providers in area to provide mutual aid support.
Prepared incident reports and providing daily updates to the Incident Commander.
Coordinated with law enforcement agencies, fire departments and other emergency responders.
Communicated with all levels of healthcare providers, including hospital, physicians and nurses.
Experience
7-10 Years
Level
Management
Education
Associate Of Science
Ambulance Dispatcher Resume
Summary : Ambulance Dispatcher with 8 years of experience in Responding to emergency calls in a timely manner, Providing appropriate care based on the type of call, Coordinating patient transport with other agencies, and also Providing information to the public through radio broadcasts and social media.
Skills : Customer Service, Social Media, MS Office.
Description :
Maintained accurate records of the day's activities and ensuring that they are up to date.
Maintained an accurate list of all staff and vehicles on call at all times.
Provided medical care to patients in emergency situations.
Responded to calls for service, including requests for ambulances, police officers and other emergency services.
Coordinated with other dispatchers, emergency services and hospitals.
Monitored incoming 911 calls for emergency medical services and dispatch emergency medical transport as needed.
Coordinated with other emergency medical services providers such as fire and law enforcement.
Experience
7-10 Years
Level
Management
Education
GED
Ambulance Dispatcher Resume
Objective : To obtain an Ambulance Dispatcher, responsible for Maintaining accurate records of all calls received and dispatched, Ensuring all protocols are followed, including the use of personal protective equipment (PPE) when needed, Take emergency phone calls and locate the closest ambulance for appropriate transport, Using the CAD system to check for availability, assign ambulances to calls, send a mass alert, and monitor the status of each ambulance.
Monitored and coordinated patient transport to the hospital via ambulance or helicopter.
Maintained professional standards of patient care.
Worked closely with management to ensure patient safety standards are met.
Reviewed patient care plans and provide suggestions to improve patient care.
Listened to radio traffic, decide on appropriate response.
Responded to calls and reports of accidents, natural disasters or other emergencies.
Routed ambulances to emergency situations with accurate information.
Experience
0-2 Years
Level
Entry Level
Education
MS
Ambulance Dispatcher Resume
Objective : To obtain an Ambulance Dispatcher, responsible for Coordinating with other dispatchers on transfers and on-boarding's, Ensuring that all necessary paperwork is completed before an ambulance can leave, Updating patient information in CAD system when needed.
Skills : Patient Care, CAD System Management, Transport Management.
Description :
Maintained a high level of operational efficiency.
Maintained a high level of customer satisfaction.
Facilitated communication between the dispatcher and dispatcher station personnel.
Maintained the dispatch center in a manner that meets customer service standards.
Maintained administrative duties associated with dispatching an ambulance service.
Dispatched staff, ambulances, and equipment.
Dispatched patient transports and providing necessary medical care during transport.
Experience
0-2 Years
Level
Entry Level
Education
GED
Ambulance Dispatcher Resume
Objective : As an Ambulance Dispatcher, responsible for Determining which resource will be dispatched on a call, Maintaining a record of all calls dispatched, Administering patient care, including treatment, transport and follow up, Educating and training personnel on procedures and policies, Keeping up to date with new technologies, policies, and procedures in the field.
Skills : Planning, Policy Management, Communication Skills.
Description :
Managed the dispatch workflow to ensure efficiency.
Scheduled crew shifts to meet operational needs.
Ensured that all equipment is serviced regularly to maintain quality of service.
Ensured that all policies are followed and adhered to.
Worked closely with Patient Services Manager to manage patient care and transport needs.
Coordinated all ambulance arrivals and departures.
Monitored patients' progress throughout their stay.
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