An Ambulance Service Representative is an entry-level post wherein customer service skills are kept at the forefront for supporting each clinical practice. The job duties commonly listed on the Ambulatory Service Representative Resume are – supporting the clinical practice by focusing on billing and managing care functions, handling charge entries, billing edits, charge reconciliations, and corresponding with insurance carriers, investigating billing discrepancies; supporting the clinic with front-end customer service, patient registration, and insurance verification; and coordinating all functions and activities related to patient access. Handling phone and mail, filling out forms, and performing administrative functions are also part of the job description.
Just like other representatives, these professionals require the following skill set – experience with medical billing or a similar setting, excellent English communication skills, strong interpersonal skills, a courteous and patient-focused attitude, and the ability to use all types of office equipment and knowledge of using registration and billing systems. A degree is preferred though not a necessity, however, a high school diploma is a must.
Headline : Highly qualified Ambulatory Service Representative with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Bilingual, Planning Skills.
Description :
PER-Patient Experienced Representative Provide positive and effective customer service that supports departmental and hospital operations.
Scheduled patient encounters and procedures to coordinate within and across providers, departments and institutions.
Collaborated and communicated with referring providers and practices to facilitate management of complex patient issues.
Greeted and directed patients, families and visitors.
Collected and organized medical records, information and materials and supplies required for admissions or encounters.
Prepared requisitions and other standard forms as requested by clinician or supervisor.
Verified recording and processing patient demographics, insurance/payments and referral information for patient encounters.
Experience
5-7 Years
Level
Executive
Education
MA
Ambulatory Service Representative Resume
Headline : Responsible team player, leader and everyday learner with excellent communication skills and healthcare knowledge demonstrated by 16 years of experience in healthcare. Core Qualifications Strong medical ethic Culturally competent care Problem resolution ability ER experience Medical terminology knowledge Health education Patient/family focused Healthcare industry best practices Abides by infection control standards HIPAA compliance Patient relations Hospital medical service Outpatient clinic Staff training, motivation and also development.
Skills : Customer Service, Patient Scheduling, People, Data Entry, Microsoft, Medical Terminology, Medical Records, Computer, Bilingual Spanish.
Description :
Verified Insurance and completed referral authorization during call.
Able to operate basic office equipment, filing, copying, and faxing Multi- task and team player.
Obtained correct demographic information as related to insurance information.
Scanned Documents in Electronic Medical Record Software.
Detailed-oriented, ability to identify and resolve customer problems.
Ability to deal calmly and effectively with situations on the phone with patients.
Collected all necessary clinical documentation information including completing death certificate forms.
Experience
5-7 Years
Level
Executive
Education
Business Administrative
Ambulatory Service Representative Resume
Objective : Obtain an Ambulatory Service Representative position in an environment where my knowledge and skills and an unyielding commitment to accuracy can effectively contribute to the successful and profitable operations of business.
Ordered office supplies and equipment; receiving of packages and vendors Prepared documents, reports, and other materials, which may have confidential patient information requiring independent judgment.
Responded to inquiries.
Screened calls, visitors and letters.
Provided information as appropriate, routing complex inquiries for appropriate action.
Established, maintained appropriate department records, procedures, and documentation.
Sorted, filed and distributed documents and supplies as necessary.
Worked directly with billing department and handled all necessary files.
Experience
2-5 Years
Level
Executive
Education
MS
Ambulatory Service Representative Resume
Objective : Ambulatory Service Representative is responsible for sales, marketing and customer service. This includes working with patients, families and visitors to ensure they are taken care of in a timely manner.
Skills : Customer Service, Salesforce.
Description :
Served as Administrative Support to the Genetic Counselors within the Maternal Fetal Center.
Improved staff and physician communication by initiating and implementing Informational White Board System with weekly schedule and physician information.
System improved department efficiency and was adopted hospital-wide in all clinics.
Developed Patient Packet filing system resulting in less down time required to locate files.
Initiated relocation of office equipment to improve process efficiency by staff and physicians.
Provided assistance in training of less experienced personnel, directed the work of others, arranged transportation for patients and families in crisis/non-crisis situations.
Maintained doctor's schedules and appointments; coordinated with multiple clinics and departments.
Experience
2-5 Years
Level
Junior
Education
Associates In Science
Ambulatory Service Representative Resume
Objective : Responsible for performing a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting.
Skills : Microsoft Office, Data Entry, And Bilingual.
Description :
Performed front desk registration including patient support and directing incoming calls.
Conducted data entry with confidential information obtained from patients.
Interpreted and translated for Spanish speaking patients and families.
Verified and reviewed by updating patient's information records.
Faxed and photocopied documents to include physician prescriptions.
Scheduled in and out-patients for medical imaging procedures.
Filed and compiled orders for future scheduled exams such as CT scans, MRI's, and ultrasounds.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Social Science
Ambulatory Service Representative Resume
Headline : Seeking a part-time Ambulatory Service Representative position where my skills and qualifications will contribute to the growth of my employer's business.
Skills : Editing, Epic, Emr, Employee Training, Customer Service, Powerpoint, Leadership, Patient Scheduling, Patient Care, Data Entry, Trainer.
Description :
Answered and screened all routing telephone calls.
Received various letters of appreciation for outstanding administrative services.
Completed inpatient and outpatient registration.
Scheduled and coordinated patient appointments and referrals.
Maintained filing systems and provided fin financial counseling.
Trained other employees in various aspects of their duties.
Maintained filling systems and provided fin financial counseling.
Experience
5-7 Years
Level
Executive
Education
Bachelor's In Social Science
Ambulatory Service Representative Resume
Objective : As an Ambulatory Service Representative, responsible for Assessing patient's needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area, Alerting providers to emergent patient care needs.
Skills : Customer Service, Cashier, Sales, Patient Care, Billing.
Description :
Provided assistance to patients in a friendly and courteous manner, Load new insurances information into the epic system Register and check-in patients for their ancillary appointments.
Verified insurances coverage and explain deductibles, coinsurances, and copays to the patients and collect payment.
Scheduled ancillary test and procedures in a medically correct sequence in the radiology department.
Outsourced patients to contract vendors and prepare authorizations for exams done outside of the clinic.
Confirmed and rescheduled appointments when equipment is down.
Gave patients appropriate instructions, directions, and prep kits.
Worked on the end of the day workque, input correct codes that are enter incorrectly in the epic system.
Experience
2-5 Years
Level
Executive
Education
Bachelors In Science
Ambulatory Service Representative Resume
Summary : To obtain an Ambulatory Service Representative position utilizing my previous supervisory, customer service, and problem-solving experience; where there is always room for growth.
Skills : Microsoft, Customer Service.
Description :
Responsible for answering all incoming calls and forwards calls to appropriate staff.
Pre-registered new and established patients verifying all demographic and insurance information making corrections as needed.
Responsible for verifying patient insurance as well as collecting payments.
Assisted in hands on training of new hires.
Responsible for scheduling, rescheduling and canceling appointment for one of our Satellite clinics.
Verified insurance for our general pediatric primary care clinic as well as some of our specialty clinics and receive prior authorizations and out of network referrals.
Responsible for completing task list on internal physician referrals and completing them as necessary.
Experience
7-10 Years
Level
Management
Education
MS
Ambulatory Service Representative Resume
Objective : Ambulatory Service Representative who has been working in the hospital and clinic setting for 2.5 years. Well rounded from working in surgery, emergency dept, float pool, and my current role as a front office at an orthopedic clinic. Interested in any administrative/clerical position.
Skills : Ms Office Suite, Administrative Skills.
Description :
Obtained correct demographic information.
Provided excellent customer service.
Floated to different clinics to provide coverage.
Collected copays.
Verified insurance.
Facilitated patient flow to various departments in the health center.
Admitted patients and scheduled appointments.
Experience
2-5 Years
Level
Junior
Education
Associate In Business Administration
Ambulatory Service Representative Resume
Headline : Seeking an opportunity where I can provide a significant contribution by utilizing my skills and experience to the fullest extent. Technical Skills/Proficiencies Fluent bilingual in English and Spanish. Computer proficient (EMAR, BICS, MCPS, Microsoft Outlook, Word, PowerPoint & Excel). Patient Advocacy and Healthcare Education JCAHO Standards/Compliance NCQA Standards/Compliance.
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