Appointment Scheduler Resume
Headline : 6+ years of experience as an Appointment Scheduler is seeking to obtain a position as a team -player in a people-oriented organization where I can maximize my customer service experience in a challenging environment to achieve the corporate goals.
Skills : Management, Sales, Scheduling, Cleaning, Marketing, Data Entry, Typing, Faxing, MS Office, And Customer Relations.
Description :
- Scheduling medical appointments and determines patient eligibility for services.
- Supporting PCM by name processing for an appointment and appropriate access to care.
- Maintaining appointment schedules using composite healthcare systems (CHCS).
- Validating eligibility through appropriate booking through defense eligibility report system.
- Maintaining accurate and up-to-date patient schedules and logs.
- Utilizing CHCS/AHLTA system tools(detail codes, freezing slots, and Tricare online usage) to facilitate maintenance.
- Assisting in preparation of patient notices (telephonically or form letter formats).
Experience
5-7 Years
Level
Executive
Education
AS
Appointment Scheduler Resume
Summary : 9+ years of experience as an Appointment Scheduler is now looking to obtain a position, with career potential, requiring the use of my interpersonal, communication and computer skills.
Skills : Typing Speed Of 88 Wpm, And Data Entry Of 12,000 Keystrokes, Collections, Credit, Data Analysis, Filing, CPR, Scheduling, And Maintenance.
Description :
- Answering phones, schedule regular and surgery appointments. Greet patients, collect co-payments and call to remind patients before the appointment time.
- Entering all patient demographics and insurance information into the system before the end of the day.
- Maintaining charts for new patients and pulls charts for existing patients.
- Ensuring all forms are added to charts as necessary, also file charts and keep all forms copied.
- Ensuring the rooms and the office are clean and organized, prepare coffee and office snacks for surgery on MOHS days.
- Answering the multi-phone line system, scheduling appointments for OB/GYN patients such as ROB, NOB, Oligo, annual visits, follow up PAP appointments.
- Procedure appointments consult and transferring calls to the nurses or doctors when needed.
- Scheduling induction and c-section appointments with fair oaks hospital for patients.
- Entering new patient information into the system when booking appointments for patients.
- Checking patients in and collected co-pays and previous balances on their accounts.
Experience
7-10 Years
Level
Executive
Education
HS
Appointment Scheduler Resume
Objective : 2+ years of experience as an Appointment Scheduler is now seeking a career opportunity with a dynamic and progressive organization so I may utilize my interpersonal skills and knowledge that I have acquired from years of work experience and job training, so that I may be an asset to your company.
Skills : Computer, Phone, Filing, Insurance Claim, Cold Calling, Team Player, MS Office, Typing, And Customer Service.
Description :
- Answering all incoming calls; assesses caller’s needs and directs to appropriate personnel. Pages clinic personnel as appropriate.
- Scheduling new patients and return appointments in the computer system in accordance with physician and/or office guidelines.
- Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
- Obtains and enters all authorization and correspondence relating to referrals in patients charts and computer.
- Scheduling outpatient appointments/testing and hospital admissions upon request. Obtains necessary pre-certification as required.
- Handling new patient referrals gather necessary information, assigns the patient account number and schedules appointment.
- Collecting co-pays, deductible and other out of pocket amount at the time of the visit.
- Maintaining primary office scheduling book containing all physician meetings, satellite schedule, rounding and call coverage.
- Handling incoming phone calls from patients needing to schedule or reschedule appointments.
- Providing patients with accurate and legible appointment cards. Documents no-show in patients chart for missed visits. Follows up with the patient to reschedule any missed appointments.
- Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
- Preparing correspondence, memos, forms and other typing as requested by supervisor.
Experience
0-2 Years
Level
Junior
Education
HS
Appointment Scheduler Resume
Objective : 1+ years of experience as an Appointment Scheduler, having knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Skills : Microsoft Excel, Microsoft Office, Microsoft Word, Coordination, Time Management, Typing, Instructing, And Monitoring.
Description :
- Delivered prepared sales talk, reading from a script that described a product, and services, to persuade potential customers to purchase a product or service. The service was free water quality testing for Costco members.
- Offered free water quality testing to Costco members near the exit at a booth for the company. Provided interested (but in a hurry) members with a brochure with my name and office phone number.
- Explained to members (and potential customers) the product, (which was a water system that cleaned chemicals from the water), the services, prices, and answered questions from interested parties.
- Obtained customer information such as name, address, phone number, from parties who made an appointment. Provided the company with a picture text of the party that made the appointment to have their water quality tested.
- Recorded names, addresses, how many people who live in the home, homeowner or renter.
- Answered telephone calls from customer who received a brochure, with my name and office number.
- Set up appointments via phone at the office with the interested parties.
- Scheduled appointments for sales representatives to meet with prospective customers, and conduct water quality testing at their home.
- Coverage when needed within the business office for front desk check in and out, switchboard operator, medical records, and payment posting.
Experience
0-2 Years
Level
Entry Level
Education
BH
Appointment Scheduler Resume
Objective : 4 years of experience as an Appointment Scheduler is now looking to obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization.
Skills : Typing, Microsoft Office, Fax, Filing, Cashier, Case Management, Law Enforcement, Customer Service, Receptionist, Appointment, And Scheduling.
Description :
- Coordinated schedules with surgeons, nurses and other healthcare professionals.
- Assisted clients by determining needs, scheduling or canceling appointments, or referring to correct staff person.
- Entered, updated, and maintained demographic and insurance information for all patients.
- Coded information and entered into files and database, reviewed accuracy and completeness.
- Assisted in training new employees and served as a resource person to them.
- Maintained records of attendance for all staff members, and administered all front desk operations for the clinic.
- Handled all necessary arrangements for client utilization: pulling records, determining needs, scheduling pre-examination tests, ensuring necessary equipment and/or supplies are available.
- Assisted with further duties such as purging files, and processing health history forms.
Experience
2-5 Years
Level
Junior
Education
HS
Appointment Scheduler I Resume
Summary : 10+ years of experience as an Appointment Scheduler, an organized, motivated individual focused on delivering quality work, exceptional customer service with an ambition to grow within a company.
Skills : Customer Service, HVAC, Retail, Receptionist, Active Listener, Coordination, Clerical, Monitoring, Cold Calling, Team Player, And Complex Problem Solving.
Description :
- Providing customers with repair cost estimates. Ensure that service consultants receive messages.
- Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant.
- Collecting retail charges from the customer in cash, check or authorized charge account.
- Properly process and document charge purchases according to the policies established by the.
- Closing all internal repair orders promptly and route to billing clerk for processing.
- Filing accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files.
- Proficient in making telephone calls in order to secure appointments for meeting with potential clients.
- Demonstrating the ability to schedule appointments effectively and coordinating multiple schedules.
Experience
10+ Years
Level
Senior
Education
Certification
Appointment Scheduler Resume
Objective : Motivated Appointment Scheduler with 5 years of experience in a fast-paced, team-based environment. Driven to exceed sales goals and build long-term relationships with customers. Delivers positive experiences through high-quality customer care.
Skills : Data Entry, Excel, Inventory, Shipping, Microsoft, Excel, Typing, Proficient With Microsoft, Excell And Type Over 60 Words Per Minute, And Receiving
Description :
- Answered an average of 120 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Greeted all patients professionally and courteously. Responded to all patient service requests.
- Confirmed daily appointments and lab cases, collected service payments and office inventory.
- Communicate with the management team and/or home office pertaining to issues that require escalation.
Experience
2-5 Years
Level
Junior
Education
GED
Appointment Scheduler Resume
Summary : 8+ years of experience as an Appointment Scheduler is seeking to bring my human resource experience to an environment of fun and challenge.
Skills : Inventory Control Training & Development, Microsoft Office, Computer, Communication, Strategic Planning, Detail Oriented, Quality Control, Employee Relations, Relationship Management, Recruiting, And Time Management
Description :
- Assisting veterans receive care at private providers using their VA benefits.
- Data entry and communications to set the appointments in our internal system.
- Speaking with providers and veterans required a confidence and the ability to create a trust to build a bond over the phone.
- Responsible for scheduling appointments and providing first call resolution to customers.
- Schedule showing requests for realtors, confirm an appointment with homeowners, ensure customer satisfaction and quality assurance.
- Email product information in an effort to educate and qualify the potential customer for the product demonstration.
- Delivering prepared sales talks in order to persuade potential customers to schedule product demonstrations.
Experience
7-10 Years
Level
Executive
Education
BA
Appointment Scheduler Resume
Objective : 4+ years of experience as an Appointment Scheduler is now seeking a customer service position that provides the opportunity to add value to both the end user as well as the organization by leveraging my experience in customer service related roles.
Skills : Microsoft Excel, Great Communication, Prioritizing, Problem-solving Abilities And Account Payable, Type Over 60 Words Per Minute, And Multi-line Phones.
Description :
- Input, update and verify patient demographic and insurance information in an epic system.
- Scheduling interpreter appointments for patients in need of interpreter services.
- Train and server as a mentor for new hires in orthopedics and rheumatology department.
- Calling patients who have been financially cleared to schedule orthopedics, rheumatology and/or physical therapy services.
- Obtaining customer information such as name, address, phone number, from parties who made an appointment. Provided the company with a picture text of the party that made the appointment to have their water quality tested.
- Recording names, addresses, how many people who live in the home, homeowner or renter.
- Answering telephone calls from customer who received a brochure, with my name and office number.
Experience
2-5 Years
Level
Junior
Education
MS
Appointment Scheduler Resume
Objective : 3+ years of experience as an Appointment Scheduler. Consistent and resourceful team player who excels at building trusting relationships with customers and colleagues. Responsible, energetic, hard worker that promotes a positive attitude by listening and actively helping others. Motivated, enthusiastic and looking forward to meeting new challenges.
Skills : Safety Training CPR, First Aid Certified, Microsoft Office Proficient, Great Communication, Prioritizing, Problem-solving Abilities, Account Payable, And Computer Dexterous In MS Office (Word, Excel, PowerPoint) Agile.
Description :
- Providing excellent customer service through all interactions as scheduling contact for clinic appointments.
- Respond effectively and promptly to all patient, provider and team member requests.
- Providing accurate and courteous information regarding our clinic and physicians to all callers.
- Obtaining accurate demographic and insurance information necessary to schedule appointments.
- Maintaining/updating patient information and working knowledge of insurance protocols.
- Obtaining and entering new patient information as necessary for the computer system to maintain accuracy for billing.
- Maintaining the professional demeanor at all times while coming in contact with potential members.
Experience
2-5 Years
Level
Junior
Education
HS
