Assistant Facility Manager Resume Samples

Description :

1. Responsible for overall management of the aquatic center pool area including the supervision of the lifeguarding and attendant staff, cleanliness of the facility, and excellent customer service skills at all times.
2. Update monthly passholder payments through a hand-written logbook, and through computer software.
3. Enforced policies and procedures to ensure the health, safety and well-being of all patrons and staff.
4. Supervised pool operations and staff, including lifeguards, facility maintenance, safety and administration.
5. Assist in the maintenance and repair of equipment and any general maintenance tasks as directed by the facility manager.

Experience

2-5 Years

Level

Executive

Education

Diploma

Description :

1. Manages and completes a wide range of maintenance and repairs for the building and equipment.
2. Generates and analyzes monthly facility work order reporting in facility360.
3. Responsible for the programming, reporting, photos for new employee badges, and replacement of badges.
4. Interacts with major vendors regarding products or services provided to JLL and AARP, as well as partners with appropriate departments in negotiating contractual agreements and service level requirements.
5. Assigns, accepts, (or initiates), processes and closes out daily repair and maintenance service requests or inquiries via facility360.
6. Manages a staff of 6 in three service departments – facilities, mail services, and security.
7. Oversee the delivery of contracted services (i.e. Security, janitorial, pest control, landscaping and various other client obligations).
8. Routinely inspects campus to ensure suppliers are meeting contractual agreements.
9. Participates in quarterly key performance indicator reporting for the account.
10. Responsible for the ongoing documentation and development of the engineering services compliance program, which helps reduce liability, improve employee safety, and provides proper documentation and maintenance on building equipment.
11. Participated in the development of service level agreements and work order surveys for the account.
12. Saved money by upgrading parking lot metal halide lighting to led lighting which provided an annual savings of over 11k.

Experience

7-10 Years

Level

Executive

Education

Degree

Description :

1. Manage technical staff and provide oversight for day-to-day operations of all departments.
2. Provides oversight of the animal facility when a facility manager is on vacation or out sick.
3. Manage animal/ equipment inventory, including ordering of new supplies.
4. Communicates and ensures compliance with institutional and regulatory agencies’ regulations and policies.
5. Uses imagination and creativity when seeking solutions to problems, considers the. Potential impact.
6. Sets and clarifies goals for staff prioritizes and coordinates work schedules.
7. Maintains and fosters the good working relationship with clients on a daily basis.
8. Participates in hiring, orienting, evaluating, and disciplinary action of staff.
9. Ensure the safety and proper care of the animals and the proper maintenance of the animal facility.
10. Provide training to employees as needed for new procedures and refreshers.
11. Manage and perform procedures/ facility operations requiring various levels of biohazard containment.
12. Participates in quarterly quality assurance of multiple vivarium’s across niaid program.

Experience

0-2 Years

Level

Entry Level

Education

MS Animal Science

Description :

1. Worked hard to ensure that our buildings comply with all county, state, and federal guidelines regulating health and safety.
2. Enforced a very proactive preventive maintenance program to care for the upkeep and management of the facilities, grounds and our scattered site apartments.
3. Responsible to guide, train and exercise oversight of the maintenance and custodial staff, in regards to safety, and health guidelines.
4. Administered work schedules for the various maintenance and custodial crews that worked in the facilities department.
5. Conducted hqs and pre-cvr inspections throughout our portfolio to make sure we were meeting all health and safety practices.
6. Put together a scope of work for apartment turnovers and renovation projects.
7. Responsible for coordinating staff for snow plowing and overnight coverage during snow storms.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Establish a centralized record and database system in order to streamline the effectiveness of the northeast facilities team.
2. Develop various internal reports to facilitate the productivity of the facility managers as they were the mobile majority of the day.
3. Interact with senior managers, vendors, and supervisors to process/expedite all types of requests.
4. Help introduce a new national maintenance operation system including but not limited to hosting training, troubleshooting system errors, performing national updates /or corrections.
5. Act as a subject matter expert on real estate and lease management system.
6. Perform all system updates, changes, and corrections in the real estate and lease management system in order to establish correct data summaries and assist in the accuracy of reporting and cost analysis.
7. Manage and address all violations for the retail branch locations to establish compliance and avoid additional penalties with governing city agencies.
8. Act as assistant/backup to the national operations manager which includes handling onboarding/offboarding, secure personal employee information, troubleshooting operations system errors etc.
9. Maintain the national escalation tracker for the Citi helpdesk in order to provide up-to-date contact information for an emergency/after-hours circumstances.
10. Process all required IT requests in order to facilitate the onboarding/ offboarding of employees as needed.

Experience

2-5 Years

Level

Executive

Education

BA Communications

Description :

1. Manage/coordinate 3rd party vendor performance including tracking work order completion and invoice validation.
2. Ensure all site management and operations practices are in compliance with company and client standards.
3. Proactively work to reduce work order cycle time and improve SLA performance.
4. Recommend continuous quality improvement practices across the client portfolio.
5. Coordinate space management and move activities including furniture set up, phones, data, badging, it and other related activities.
6. Responsible for facility safety operations such as author and maintenance of facility handbook, support tenant emergency response and evacuation plans, coordination of building safety observation tours, conduct new tenant orientations.
7. Responsible for the monitoring of preventive maintenance schedules via 360facility.
8. Manage portfolio and responsibility changes with data management team to update location service matrix.
9. Manage procurement function for stationary supplies; document shredding services, waste removal, etc.

Experience

10+ Years

Level

Senior

Education

Advertising

Description :

1. Support the senior facility manager in the day-to-day operational management of all aspects of the property to assure maintenance of approved quality standards.
2. Assist the senior facility manager in the preparation and coordination of fire, life safety and other safety programs to ensure that policies and procedures are followed.
3. Supervise maintenance, cafeteria and mailroom staff to ensure effective implementation of services in accordance with contractual, performance and quality expectations of the company and the client.
4. Assist in the selection of contract services, vendor negotiation of service agreements. Oversee vendor performance to assure full compliance with standards established within the service agreement.
5. Coordinate the planning and organization of internal and building-to-building moves. Involved with the selection of movers and other necessary specialty trade contractor/vendors. Liaison to various in-house support groups to move.
6. Prepare budgets for the various buildout projects throughout the facility.
7. Oversee life safety; ensure that all environmental, health, and safety issues are identified and prevented.
8. Responsible for the completion of work order request in a timely fashion and to the satisfaction of the requesting associate.
9. Assist and support the senior facility manager on the financial management of the property and maintenance of financial records and files, as needed.
10. Perform monthly property inspection(s) to identify areas/items/equipment/materials in need of repair, replacement or upgrade.

Experience

0-2 Years

Level

Entry Level

Education

BA

Description :

1. Proactively developed and managed client and customer relationships ensuring that expected service levels and key performance indicators are meet or exceeded.
2. Managed the site in accordance with all agreed policies, procedures, and contract scope.
3. Managed site responsibilities for mechanical, electrical, plumbing, carpentry, generator and other critical systems.
4. Ensure compliance with all health and safety, environmental, and risk management policies.
5. Managed vendors, ensuring services are delivered in accordance with the contract and agreed on standards as well as vendor payments.
6. Coordinated and managed operational support for moves, reconfigurations, events, safety, and onsite services.
7. Managed multiple projects both facility sponsored as well as by other teams.
8. Ensure client and customers received exceptional service and onsite experience.
9. Cultivated development and relationship between services, clients, and end customers.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Serves as primary liaison to the client help desk, vendors, and branches.
2. Ensure timely processing of all work orders and monitor on-time completion.
3. Serves as primary contact with major vendors - tactical vendor management.
4. Conduct bi-weekly meetings with vendors to manage outstanding work orders and performance.
5. Communicate to the customer the expected response time to their work order request.
6. Responsible for collecting and organizing data used to prepare reports used to evaluate responsiveness to work orders, cost-effectiveness, and the results of routine site inspections.
7. Responsible for gathering proposals, scheduling and managing small projects.
8. Schedule after-hours work with vendors, art curator, security and property managers.
9. Collaborate with building owner/manager to ensure lease obligations are followed in regards to maintaining building systems, landscaping, and small renovation projects.

Experience

5-7 Years

Level

Executive

Education

BA

Description :

1. Provide excellent customer service to 700 Honeywell employees to help JLL team achieve exceptional key performance indicator scores.
2. Nearly three years experience using clarify, 360facility, and oneview financials software platforms to provide excellent customer service to hon client and on-site users.
3. Ensures compliance with portfolio-wide initiatives such as project management, energy management, and sourcing.
4. Plays a key role in assisting the facility manager with monthly reporting duties including variance reports, budgeting tasks, audit compliance and client driven cost-cutting initiatives.
5. Supports accurate financial reporting through prompt processing of purchase orders and invoices.
6. Successfully manage long and short-term contractors including cafeteria/food service contractor, groundskeepers, janitorial contractors and trash removal service.
7. Conducts initial and follow-up training sessions as part of the one view financials training team.
8. Experience in managing simultaneous complex tasks from inception to successful completion.
9. Familiarity with SQL, database, data warehousing and analytical reporting tools and concepts.

Experience

10+ Years

Level

Consultant

Education

BS Business Administration