Assistant Manager Trainee Resume Samples

Description :

1. Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with the main focus on the front-end and sales floor operations.
2. Also assisting with the hiring, training, and development of Store Associates as delegated by the Store Manager.
3. Assisting with all store functions and day-to-day store activities as directed by the store manager.
4. Performing all opening and closing procedures in the absence of the store manager.
5. Assisting the Store Manager in protecting and securing all company assets, including store cash.
6. Maintaining a professional and friendly environment with customers, subordinates, and supervisors.
7. Maintaining all areas of the store, including the stockroom and sales floor, to company standards to include recovery.
8. Processing all SSC corporate directives including pull and hold/destroy, task compliance, key survey information.
9. Requesting and any additional communications related to store activities as delegated by the store manager.
10. Assisting the Store Manager on the receipt and return of DSD merchandise.
11. Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.

Experience

2-5 Years

Level

Junior

Education

College

Description :

1. Responsible for managing daily store operations, controlling inventory stock levels and decreasing shrink and excess to meet company goals and strategic initiatives.
2. Supervising the operation of the store and team members, opening/closing/changing shifts, and task delegation to team members.
3. Providing customer service training and merchandising training for staff of 10-15.
4. Accountable for analyzing business trends, sales, and KPIs to identify marketing opportunities to drive sales and customer engagement.
5. Responsible for the planning, and execution of merchandising and advertising campaigns for retail sponsors and vendors.
6. Supervising team members in the absence of the store manager, and modeling and sharing customer service best practices with all team members to deliver a distinctive and delightful customer experience.

Experience

2-5 Years

Level

Junior

Education

Associates

Description :

1. Providing disciplined leadership including setting clear expectations and holding the team and self-accountable for results.
2. Following the weekly Playbook process to develop and prioritize action plans with timely follow up.
3. Inspected the departments and consulted with associates daily to identify opportunities and develop and prioritize action plans with timely follow up.
4. Executed customer-focused strategies, policies, and programs as measured by customer satisfaction survey data and verbatim comments.
5. Executing the client’s (brand/business) plan consistently across departments and provide ongoing fact based feedback to store manager and appropriate business including competitive intelligence.
6. Focussing and investing the time on customer-facing activities and operational processes.
7. Ensuring that the department is “location certified” and every associate is “role certified” to do his/her job.

Experience

5-7 Years

Level

Executive

Education

Business Administration

Description :

1. Managing every aspect of the store operations for the worlds largest pharmacy wholesale and distribution network.
2. Training and developing the store staff in customer service techniques.
3. Establishing the career path, job descriptions and instilled sense of ownership and accountability for store team leads and employees.
4. Monitoring and implementing the corporate programs in sales, merchandising, human resources, payroll and cost control.
5. Directing the store team to create a sales environment that consistently met and exceeded sales goals and reduced operating costs.
6. Consistently recognized and awarded the stockroom star by the district manager and community leader for a well-maintained bay.
7. Ensured execution of operational feedback from community Leader/Store Manager, and district manager through delegation and setting of goals.
8. Identifying sales opportunities to ensure growth and successful performance of the store.
9. Enforcing sound merchandising and loss control strategies.
10. Executing the corporate programs, promotions, and policies and droving optimal customer satisfaction, and team member productivity.

Experience

10+ Years

Level

Management

Education

BS

Description :

1. Greeting customers and clinic patients, and offering assistance with products and services.
2. Supervising the operation of the store and team members, opening/closing/changing shift.
3. Supervises the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders and oversaw all aspects of bookkeeping including ledger, invoices, cash reports and time records.
4. Learning to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
5. Supervising receiving, stocking, pricing, returning, and transferring of merchandise. Receives exposure to analysis of financial performance data for the store and pharmacy.
6. Ensuring that the store/grounds are clean and presentable, managing the repair and maintenance and responding to emergencies.
7. Supervising operations of assigned location including strict compliance with any and all applicable laws and regulations.

Experience

5-7 Years

Level

Executive

Education

Business Administration

Description :

1. Maintaining accurate, neat, orderly written records for the management office as directed by and in accordance with company policies and procedures.
2. Utilizing the Winston to correct reports, and to produce the company’s required reports and other automated systems to generate invoice covers sheets, work orders and file copies of materials to be saved.
3. Providing and processing the applications for potential residents.
4. Preparing leases and providing the applicants with other material which will orient them to the property.
5. Updating the wait list annually, including sending updated letters to prospective residents, tracking receipt of those letters and logging in all updated information.
6. Gathering and sending reports to the appropriate people in the company’s Boston corporate office on as required.
7. Collecting and posting rental payments. Monitor residential rent collections and keeping the property manager current with regard to any existing or potential problems.
8. Responsible for processing recertifications including notifying residents of impending recertifications and conducting recertification interviews.

Experience

7-10 Years

Level

Senior

Education

College

Description :

1. Developed store plans of action to drive sales and productivity, inventory counts and order to minimize waste, processed payroll, built schedules to meet customer and business needs.
2. Developed partners for promotion to the next level, used disciplinary actions when necessary to enforce company policy, conducted hiring and training of new partners, delegated duties as needed to maintain a clean environment for customers and partners.
3. Interacted with customers to provide a professional and long-term business relationship.
4. Took initiative to find extra tasks when scheduled duties were completed.
5. Built loyal clientele through friendly interactions and consistent appreciation.
6. Oversaw and provided customer service leadership, training, and coaching, alongside the general manager, for all store employees.
7. Maintained high employee retention by focusing on identifying qualified applicants.
8. Developed leaders, empowered employees, and encouraged employee productivity.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Receiving exposure to analysis of financial performance data for the store, pharmacy, and clinic.
2. Providing leadership and coaching the team members by communicating tasks to be completed.
3. Opening and closing the store, including all required systems start-ups, required cash handling and ensuring the floor and stockroom are ready for the business day.
4. Completing the product returns, order voids, customer refunds, cash drops to the safe, and providing the change as requested to cash registers.
5. Monitoring and analyzing the customer service provided by team members and offer feedback and coaching.
6. Greeting the customers and clinic patients, and offering assistance with products and services model and sharing customer service best practices with all team members to deliver a distinctive and delightful customer experience.
7. Performing and supervising the merchandising by planning and ensuring the implementation, sets, resets, and revisions.

Experience

10+ Years

Level

Management

Education

High School

Description :

1. Successfully managed loss prevention and reduced theft by 70% within 6 months of being employed.
2. Increased sales by 25% within 6 months of being employed, which brought the store above targeted sales quota.
3. Supervised and managed retail staff while also training and developing newly hired employees to become successful additions to the company as a whole.
4. Led the store in effectively receiving the highest percentage of surveys completed by customers within the store district.
5. Demonstrated excellent managerial skills by delegating appropriate amounts of employee coverage and product stock for all departments within the store.
6. Assisted the Store Manager in providing information regarding employees for their performance reviews.
7. Performed daily bookkeeping duties to assure store sales/profit aligned with company goals.
8. Provided excellent customer service by familiarizing myself with products and providing recommendations, while thoroughly assisting customers and addressing their concerns.

Experience

10+ Years

Level

Consultant

Education

College

Description :

1. Preparing departments for inventory audits by maintaining counts, ordering products, and receiving products weekly through warehouse trucks. Vendors were checked in and out where products are implemented into inventory.
2. Submitting payroll, which consisted of correcting employee work hours, approving time sheet signatures, and transmitting final store hours to the payroll department.
3. Analyzing the financial reports and marketing statistics to enhance market penetration.
4. Interfacing with the Senior Management store and district level to develop short/long-term goals and objectives.
5. Training, developing and coaching the associates on selling skills and behaviors and operational procedures, leading by example.
6. Enhancing the buying experience and building relationships that lead to long-term business growth.
7. Cash functions- opening/closing, balancing tills, replenishing drawers throughout the day, and performing cash pick-ups from drawers as needed.

Experience

0-2 Years

Level

Fresher

Education

BA