Assistant Office Manager Resume Samples

Description :

1. Assisted in day-to-day office duties, including mailings, payroll and bills.
2. Assisted in forming and implementing Office Procedures when our personnel grew large enough.
3. Heavy customer service and interaction, including aggressive account retention for credit card processor.
4. Assisted clientele achieve the most efficient solutions for their processing needs.
5. Explained reasoning behind our Underwriting bank's procedures, and ensured that my office's accounts were expediently handled.
6. Troubleshooting for any and all situations that may have arose, from confusion as to what "Interchange Rate" was to basic terminal problems.
7. Played an integral part in our PCI compliance rollover, explaining the necessity of the extra burden to our merchants, and ensuring that all documentation was submitted in a timely fashion.
8. Daily reporting to Office Manager and almost daily reporting to the owner on account details and statuses.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Ensure all administrative paperwork is accurate, complete and submitted on a timely basis.
2. Fostered a total Customer Service attitude by using various reports to enhance Customer satisfaction as well as motivate associates performance.
3. Ensured company presentation standards are consistently executed in all sales departments.
4. Maintain accurate records of all transactions and submit on timely basis (i.e., invoices, delinquency reports, event schedule, etc.).
5. Ensure that Accounts Payable invoices are submitted to accounting for payment, handle petty cash and all funds.
6. Handle all client concerns and requests on timely basis to ensure client satisfaction with management.
7. Ensure efficiency of staff through ongoing training, instruction and leadership.

Experience

5-7 Years

Level

Consultant

Education

Diploma

Description :

1. Protect the confidentiality of all information regarding service recipients, employees, and agency information of a proprietary nature.
2. Maintain Service Recipients' and employees' medical information.
3. Answer telephones, transfer calls, direct voicemails and take messages.
4. File and retrieve files and paperwork as needed.
5. Track employee and recipient information subject to expiration.
6. Maintain an appropriate amount supply of employee orientation forms, handbooks, applications and all other forms and data sheets.
7. Input new hire data into AYM software system.
8. Completes Employment Eligibility Verification.

Experience

5-7 Years

Level

Consultant

Education

Associate of Science

Description :

1. Managed a staff of 27 people.
2. Managed office supplies, vendors, organization and upkeep.
3. Directed guests and routed deliveries and courier services.
4. Answered and managed incoming and outgoing calls while recording accurate messages.
5. Opened and properly distributed incoming mail.
6. Greeted numerous visitors, including VIPs.
7. Helped distribute employee notices and mail around the office.
8. Maintained a clean reception area, including lounge and associated areas.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Oversaw customer service offices and staff for 2 automotive dealership locations.
2. A/P - Enter all payable invoices, process all payments to vendors.
3. A/R- Monitor and process all customer accounts and payments.
4. Balanced monthly general ledger accounts to accurately record cost and month end accruals, proficient in ADP/CDK and CVR Title Systems Trusted key holder and opening office member Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
5. Trained and encouraged development of new cashiers with positive reinforcement.
6. Managed and processed all vehicle sales.
7. Managed and processed all title work both in state and out of state, system and directly with state facilities.

Experience

10+ Years

Level

Senior

Education

Child Development Associate

Description :

1. Establishes work procedures and standards to improve efficiency and effectiveness in an office with strong people management skills.
2. Manages front office operations to maximize patient satisfaction, patient access, verification of benefits, timely and accurate charge entry, collection of payments and customer service efforts.
3. Supervise medical and clerical staff to ensure quality patient care.
4. Manages the clinical staff hiring, performance management and salary administration process.
5. Assists implementation and development of long-range plans.
6. Excellent organizational skills.
7. Maintains environment to comply with regulatory, licensure, compliance and accreditation requirements.

Experience

10+ Years

Level

Senior

Education

Medical Assistant

Description :

1. Approve loans within specified limits, and refer loan applications outside those limits to management for approval.
2. Meet with applicants to obtain information for loan applications and to answer questions about the process.
3. Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
4. Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
5. Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
6. Review and update credit and loan files.
7. Worked accounts by phone, mail, and field visits to identify, initiate, and facilitate resolution of customer delinquent issues.
8. Posted payments to accounts, balanced cash drawer, and made daily deposits.

Experience

10+ Years

Level

Senior

Education

Medical

Description :

1. Managed all aspects of Accounts Payable, Accounts Receivable and Payroll.
2. Generated all daily reports and computerized menu.
3. Processed all credit card transactions and daily cash applications.
4. Managed all daily employee transactions and computerized daily payroll information.
5. Responsible for computer network trouble shooting.
6. Human Resources: Responsible for all new hire documentation and payroll processing.
7. Train new office personnel.
8. Created, updated and maintained computerized inventory files.

Experience

10+ Years

Level

Senior

Education

BA in Sociology

Description :

1. Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant office manager to the Athletics Department.
2. Coordinated travel arrangements, maintained a database, and ensured delivery of athletic contracts.
3. Known for a positive attitude, flexibility, and high-quality work.
4. Communicated effectively with multiple departments to plan meetings and prepare arrangements for visiting teams and athletic faculty.
5. Established strong relationships to gain support and effectively achieve results.
6. Helped coordinate recruitment programs and events Entrusted to manage the office in the supervisor's absence.
7. Provided a timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official school correspondence.
8. Ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.

Experience

2-5 Years

Level

Executive

Education

Human Services

Description :

1. Managing daily operations of a dermatology practice, and direct supervision of 20+ employees.
2. Establishing employee work assignments, schedules, and pre-employment interviews.
3. Maintaining communication between medical staff and management; organizing and holding staff meetings.
4. Purchases of all office and medical supplies.
5. Electronically deposits all checks and money orders.
6. Processing payments received through mail, Optum Cloud, Coventry and Kareo E-payments.
7. Appealing and correcting errors on denied/rejected insurance claims.
8. Reviewing and sending patient statements.

Experience

2-5 Years

Level

Executive

Education

GED

Description :

1. Oversees administrative procedures, budgets, and compliance with state, federal and regulations and company policies.
2. Ensures timely coordination of all billing to central billing office.
3. Manages physician practice activities so that quality services are provided in a safe, efficient, effective, and timely manner meeting all applicable regulations.
4. Proposes changes in practice operations to maximize operating efficiency.
5. Investigates and responds appropriately to all client complaints -- taking appropriate action to remedy issues in a timely and satisfactory manner.
6. Coordinates facilities requests including meeting and conference room coordination, employee moves, office expansion support, mail services, etc., while escalating issues to the appropriate management team members.
7. Manages inventory and procurement of office supplies and equipment.

Experience

5-7 Years

Level

Consultant

Education

Degree

Description :

1. Responsible for daily and weekly scheduling, supervising and directing of Front Office staff.
2. Initiate the training and development of newly hired staff.
3. Greet patients and visitors in person and on the telephone.
4. Prepare and maintain patient charts for daily and weekly medical procedures.
5. Perform patient collections for procedures based on number of grafts and appropriate fee per graft to be charged.
6. Field all incoming calls regarding financial issues and refer to Senior Counselor if necessary.
7. Schedule patients for procedures, consultations, and post-operative visits.
8. Coordinate appointments with Senior Counselors and the Patient Services Department staff.

Experience

2-5 Years

Level

Executive

Education

Computer Programming

Description :

1. Schedule job fairs and recruiting events as well as coordinate advertising in order to gain qualified candidates to fill open orders with in a timely manner to satisfy the client's needs as well as provide internal staffing solutions.
2. Ensure that office equipment is properly maintained and serviced as well as update inventory and inventory log to guarantee office supplies are made available.
3. Perform payroll duties and prepare proper deductions and payment for employees.
4. Re-organized and structured entire filing system as well as disposed of applications and employee records with in company guidelines.
5. Communicate and implement that all requirements, policies and procedures are followed.
6. Prepare reports by collecting information and summarizing data.
7. Assist with HR and W.C cases and questions.

Experience

0-2 Years

Level

Junior

Education

MS

Description :

1. Oversaw full lifecycle of all scheduled exams by tracking progress, ensuring quality, and communicating with all stakeholders to ensure a complete examination.
2. Compiled exam results and ensures completeness based on exam requirements.
3. Responsible for forwarding the information and supporting documentation to the medical review team.
4. Provided monthly employee rosters to clients.
5. Cross checked data to ensure all medical records are forwarded to clients monthly.
6. Updated rosters as needed based upon invoicing process.
7. Created and maintained spreadsheets and reports for fulfillment of client needs and business process reporting and updates; share with other departments and with clients as required.
8. Worked closely with medical review team and clients i.e., applicants, employers, and medical facilities to facilitate the completion of the examination process.

Experience

5-7 Years

Level

Consultant

Education

Health Services Administration

Description :

1. Created and organized Seal Coating, Cement, and Asphalt appointments.
2. Excelled in sending and receiving emails, as well as inbound and outbound calling.
3. Assisting customers in evaluating Residential driveways as well as Commercial roads and parking spots.
4. Highly trusted to run the office on my own as the Office Manager was part time.
5. Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.
6. Consistently praised by Owner, Office Manager and Clients for the quality and professionalism of calls, attention to detail and understanding attitude.
7. Document scanning, printing and filing, receive and maintaining office supplies.
8. Effectively communicating with each lead truck driver about the description and locations of jobs.

Experience

5-7 Years

Level

Executive

Education

Diploma