Assistant Operations Manager Resume Samples

Description :

1. Managed inventory control functions and product file maintenance.
2. Reduction of surplus and no-value inventory to from 5% to 1.2% of sellable goods.
3. Processed customer credit requests and initiated and approved vendor debits.
4. Previewed all processed sales orders for errors and profit analysis and initiated invoicing.
5. Set up bin locations and updated product price matrixes daily.
6. Resolved receiving errors and secured vendor credits for shortages and damaged goods.
7. Assisted branch satellites with inventory issues.
8. Found and moved surplus and no value inventory to resellers or other branches.

Experience

5-7 Years

Level

Consultant

Education

Business Management

Description :

1. Effectively stocking and organizing all products in the back of house and on the sales floor while providing adequate customer service throughout the day.
2. Monitor and respond to maintenance issues as they arise, partner with the retail team to execute MTQ changes and select truck deliveries as needed.
3. Maintain inventory accuracy by performing cycle counts when requested.
4. Participate and help lead New Product Launches by organizing new product in the stockroom, partner with the retail and visual teams to execute the launch, and execute the reverse logistics process.
5. Involved in the interviewing process while building my team and create the schedule for my team on a weekly basis.
6. Provide leadership to my employees by supervising the morning truck receiving process and handling incoming and outgoing inventory.
7. Assume a role in supervising my team throughout every day in store business.
8. Possess a leadership role in my team's development as a group and on an individual basis through training and coaching.

Experience

2-5 Years

Level

Executive

Education

Marketing

Description :

1. Lead associates in the implementation of plan adjustments that are in response to daily and weekly KPI results.
2. Meet rewards goals and reinforces behavior that support Check Check Match through positive recognition and feedback.
3. Acts as MOD, when necessary, and gives feedback by use of observation sheet and supporting Check Check Match.
4. Assists with the recruitment and training of sales associates.
5. Provides product and trend information to associates.
6. Provides feedback to management on associate performance and associates on customer service model.
7. Participates in training of stocking, receiving and recovery procedures for sales associates.
8. Assists with the on-boarding of new hires Maintains associate files and completed new hire paperwork.

Experience

0-2 Years

Level

Entry Level

Education

Liberal Arts

Description :

1. Assist management with all functions of Deposit Operations department for $190 million financial institution.
2. Research and resolve all Federal Reserve Bank adjustments for the Bank.
3. Perform all daily Operations functions including the processing of Incoming and Outgoing wires, and ATM settlement report processing.
4. Research for posted mortgage loans Process ACH files, including ACH return items report and research all ACH issues until resolved.
5. Monitor Insufficient Items report, verify NSF system accuracy and serve as liaison between Federal Reserve Bank and NSF vendor.
6. Manage the resolution process for all rejected items that do not post to customers' accounts.
7. Responsible for generating IRA checks, CD checks and notices, loan notices, home equity statements, and Stop Payment notices.
8. Resolve customer issues regarding all bank products, including ATM/Debit cards and online banking.

Experience

5-7 Years

Level

Consultant

Education

Diploma

Description :

1. Determine goods and services to be sold, and set prices, based on forecasts of customer demand.
2. Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
3. Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
4. Establish and implement departmental policies, goals, objectives, and procedures, conferring with corporate and staff members as necessary.
5. Manage staff, preparing work schedules and assigning specific duties.
6. Oversee activities directly related to providing services.
7. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Experience

7-10 Years

Level

Management

Education

Business Management

Description :

1. Primary responsibilities include the direction of all functions, phases, and accountabilities of a high volume buffet style restaurant with full P&L responsibilities and accountabilities.
2. Secondary responsibilities include the direct supervision of all phases of bakery and bread production.
3. Scheduling staffing levels and management coverage appropriately to meet the needs of the business and maximize the customer experience.
4. Leads and influences staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity.
5. Operated the highest rated productivity unit in the division.
6. Implemented local store marketing initiatives effectively building business while maintaining a strong community presence through partnership with community and business organizations.
7. Responsible for promoting a positive work environment and maintaining good employee, customer and community relations.
8. Proactively built customer relations through soliciting feedback, while handling occasional customer inquiries and complaints in a courteous and professional manner and within established guidelines; consulted with General Manager on complex or sensitive issues.

Experience

10+ Years

Level

Senior

Education

Business Administration

Description :

1. Assistant Operations Manager for a dispersed organization, comprised of 6 companies, with an assigned strength of 675 personnel.
2. Assisted and supervised the organizations training and operations process.
3. Prepped the tactical operations center for orders, drills, briefs, and rehearsals.
4. Oversaw the health, welfare, training and operational readiness for 5 personnel.
5. Selected by the organization's Director to assist in mentoring the distribution element in convoy operations.
6. Instrumental in the training and certification of 13 elements during convoy conflict operations and situational based training exercises.
7. Maintained accountability and maintenance for over $750,000 in equipment, exceeding operational readiness standards with zero losses.

Experience

2-5 Years

Level

Executive

Education

Construction Management

Description :

1. Assists the Operations Manager and Club Manager to ensure the club delivers the best guest and member experience.
2. Responsible for communicating and upholding company standards and leading by example for delivering the 24 Hour Fitness Service Promise; manage a clean, friendly, well maintained club.
3. Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
4. Assist in the management of training, payroll budget and scheduling, policies and procedures, achieving service-based revenue goals and facilities maintenence.
5. Responsible for assisting and directing members/guests, monitoring incoming inquiries and ensuring proper check in procedures are followed.
6. Responsible for making daily banking deposits.
7. Responsible for proper inventory receiving and inventory control activities per company guidelines.
8. Assists in the planning and implementation of promotions and merchandising.

Experience

2-5 Years

Level

Executive

Education

Diploma

Description :

1. Directly assisted Operations Manager in all areas of operation.
2. Acted as the overseeing Manager to all Operations staff and ensured accurate and timely work production Complied with and ensured all employees complied with NYSE NASD SEC and firm regulations.
3. Processed journals, outgoing fed funds, DTC transfers, and all account maintenance requests submitted to Operations.
4. Transcribed routine correspondence and responded to daily e-mails Managed next day work validation and efficiency.
5. Calculated margin, fed, and house calls and enforced NYSE and Firm regulations in meeting maintenance requirements.
6. Covered order errors and oversaw branch error account.
7. Utilized strong problem solving skills to assist the brokers in complications they may come across.
8. Reported directly to the Branch Manager on the progress of operations and provided updates and any firm policies or procedures that have changed.

Experience

7-10 Years

Level

Management

Education

BA

Description :

1. Serving as a single POC with an External Resource Group (TAPFIN) resulting in placement of candidates with GTL's clients.
2. Running reports in Excel and from VMS (Vendor Management System) tool (Econometrix) to review validate and summarize data.
3. Develop performance scorecards by measuring key performance indicators.
4. Maintain a tracking system for all applicants and seek the appropriate candidate for open job requisitions.
5. Schedule interviews with the applicant and the client & thereafter responsible for making necessary travel arrangements for new placements.
6. Responsible for maintaining employee records pertaining to attendance, performance and their payrolls, also responsible for initiating and running background and drug tests for new recruits.
7. Effectively recruited candidates through Job Portals, Internet research, internal database, cold calling, referrals, and other strategies while ensuring optimum client satisfaction as well as quality of each placement.
8. Acquired hands-on skills using Intuit Quick base by managing records of all current employees.

Experience

2-5 Years

Level

Junior

Education

BA

Description :

1. Responsible for the timely dispatch of over a hundred trucks and drivers for 25+ USPS mail contracts with its own unique set of logistics expectations and requirements.
2. Oversee emergency road side assistance, provide fleet management systems expertise, and logistical support for another 20 contracts with 80+ trucks totaling around 300 drivers.
3. Trained in Load trek fleet management system, responsible for assigning routes to drivers, monitor and edit log entries based on GPS data for all drivers, and review logs to maintain integrity to DOT hours of service regulations.
4. Verification of log entries is used as the approval source for the payroll process.
5. Troubleshoot vehicle issues, coordinate maintenance work, and provide road side assistance for emergency truck issues.
6. Relay and instruct drivers all information for handling accidents and compile any data to start insurance claim as well as information to the head manager and safety department.
7. Insure all contractual obligations are met with an undermanned driving staff through respectful and honest communication and creative problem solving under high stress situations, cultivated from prior Air Force experience.

Experience

5-7 Years

Level

Consultant

Education

Leadership

Description :

1. Managed clearing operations for the Chicago futures exchanges: reviewed daily position and money balancing, midday margins, daily compliance/regulatory reporting, out trades, client afternoon reconciliation, trade error control management, and daily trade processing.
2. Developed procedures to enhance and increase operational efficiency.
3. Coordinated central clearing operations and staff training.
4. Acted as liaison between exchanges and JPMFI corporate compliance department.
5. Coordinated and maintained an outside vendor service for the efficient and timely electronic delivery of client account statements and prelims.
6. Maintained new exchange contracts, fees, and system enhancements on GMI and BSI software.
7. Assisted in department's budget planning.
8. Liaison personnel issues between departmental staff and corporate Human Resources.

Experience

10+ Years

Level

Senior

Education

General Education

Description :

1. Assistant to the Operations Manager for the manufacturer and supplier of fashion jewelry to department and specialty stores across the nation.
2. Daily functions include assisting in monitoring production work in progress and deliveries with vendors both domestic and international.
3. Act as a liaison between United Parcel Service, Federal Express, DHL and LTL Trucking companies.
4. Assure quality assurance checks are completed and maintained.
5. Identify and research shipment issues and resolve problems.
6. Monitored deliveries, ensuring customer satisfaction and maintaining accurate logs of all transportation and goods.
7. Provide administrative support along with clerical tasks that aid the daily business operations.
8. Interact with a variety of professionals.

Experience

5-7 Years

Level

Consultant

Education

General Education

Description :

1. Responsible for Banking and Financial Reconciliations.
2. Ordering of vending products, retail merchandise and supplies.
3. Managed entire retail store, retail budgets in relation to costs and goals set forth from Corporate.
4. Managed, alongside operations manager 4 full time staff and 8 part time employees.
5. Servicing and Assisting customers in multiple facets; from guest orientations, club tours, membership questions and setting up new memberships.
6. Resolving customer account issues, from past due balances, cancellations, membership issues.
7. Responsible for all clubs facility operational needs.
8. Accomplishments -Hit 110% of Retail Sales, Dues Refusals and Ancillary in all nine months since being hired.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Inspecting and Monitoring workload efficiency to ensure branch needs are met to the required standards Maintaining Monthly Staffing schedules for bankers.
2. Analyzing daily financial sales and credit reports targets for upper management review.
3. Conducting observational feedback for strategic coaching with bankers and tellers on customer service experience.
4. Assisting service manager on dual control task for cash movements reporting -ICOM cash ordering, ATM cash loading, cash buy/sell from teller line and vault balancing.
5. Organizing key meetings for round table discussions for success and improvements Daily calls to discuss execution plans for important product focus & implementation.
6. Random check-ins to ensure contacts requirement levels are met daily.
7. Assisting on daily operational management task of inspections and effective mentoring of bankers on sales and customer service.

Experience

5-7 Years

Level

Consultant

Education

BS in Biology