Automotive General Manager Resume
Summary : As an Automotive General Manager, responsible for the P & L for an assigned store where they will manage store assets, cash, inventory, vehicle, furniture and fixtures, expenses, and payroll in order to achieve profit plan goals. Manages the customer relationship and all store staff in a professional manner.
Skills : Leadership, Management.
Description :
- Guided all salespersons/sales managers in setting their objectives on a long and short-range basis.
- Directed the sales managers to set sales and gross objectives for new vehicle salespeople.
- Assisted the Regional General Manager in forecasting controllable expense elements for the Variable and Fixed Department.
- Communicated with sales managers to ensure that dealership policies and procedures are understood.
- Followed and enforced all company policies, procedures, and processes.
- Reviewed with sales managers the quarterly reports on the gross performance of new vehicle salespeople.
- Assisted in developing programs of improvement for the sales department to reach its objectives.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree in Business
Automotive General Manager Resume
Summary : As an Automotive General Manager, responsible for overseeing the daily operations of the dealership, including sales, service, and administrative functions. Ensures the dealership is profitable and provides high-quality customer service.
Skills : Customer Service, Financial Management.
Description :
- Conducted daily and weekly sales training meetings as directed by the Regional General Manager.
- Oversaw the efforts to enhance the image of the dealership.
- Developed and implemented a strategy to deliver on KPIs as set by the client, with robust follow-up to ensure improvements are met.
- Monitored and constantly sought to improve on sales targets, by sharing and analyzing data, setting targets, and incentivizing the team to deliver on them.
- Developed appropriate objectives and directed their achievement by cascading to the wider team, holding regular to one’s, monitoring progress, and driving accountability.
- Oversaw daily operations, remedy customer complaints promptly, and ensure customer satisfaction metrics are met.
- Recruited, hired, and trained service managers, office managers, and sales/finance department managers to meet profit levels.
Experience
7-10 Years
Level
Management
Education
Bachelor's degree in Management
Automotive General Manager Resume
Objective : As an Automotive General Manager, responsible for business forecasting, monthly accounts analysis and debtors management, budget formulation, tracking, and delivery, supported by the finance business manager.
Skills : Negotiation Skills, Strategic Planning.
Description :
- Assisted with the creation of affordable advertising campaigns and programs to increase sales and brand visibility for the car dealership.
- Attended manager meetings and established good working relationships with owners, managers, and dealership staff to establish sales processes and recommend daily unit sales.
- Implemented growth strategies that align with automotive group objectives by carefully assessing profit and loss while maintaining vehicle inventory that meets the needs of the local market.
- Reviewed monthly, quarterly, and annual financial statements for accuracy and completion before sharing them with upper dealership management.
- Learned and upheld all local, state, and federal regulations impacting vehicle sales, and the automotive industry as a whole.
- Hired, trained, and motivated all dealership department managers.
- Planned dealership operations for the coming year and submitted them to the dealer for approval.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Business
Automotive General Manager Resume
Summary : As an Automotive General Manager, oversaw all aspects of an automotive dealerships daily operations, including staffing, procedures, operational budget, and sales monitoring. Responsible for ensuring the success and profitability of the entire dealership.
Skills : People-oriented, Motivator.
Description :
- Met with the comptroller/office manager monthly to review departmental forecasts for consistency with the annual forecast.
- Met with managers individually to develop monthly and annual goals and objectives, and to review actual performance.
- Monitored the daily operating control (DOC), recommending improved courses of action where necessary.
- Provided dealer with accurate weekly reports on the financial condition of the dealership.
- Ensured that the monthly financial statement is complete, accurate, and submitted on time to the factory.
- Developed and maintained a good working relationship with lending institutions and manufacturer personnel.
- Communicated management policies and procedures to all employees and ensures that they are understood and followed.
Experience
7-10 Years
Level
Consultant
Education
Bachelor's degree in Business
Automotive General Manager Resume
Summary : As an Automotive General Manager, accountable for customer retention and the profitability of each department in the dealership on behalf of the dealer. Plans, motivates, and coordinates the activities of the management team.
Skills : Professional appearance, Honesty, Integrity.
Description :
- Provided enthusiastic leadership to help shape employees' attitudes and build morale.
- Hold regularly scheduled managers' meetings to ensure that every department is operating efficiently and profitably.
- Reviewed and approved compensation plans for all employees.
- Coordinated with the business office to ensure that records and analyses are maintained accurately.
- Developed merchandising strategies and assisted in creating effective, cost-efficient advertising programs.
- Resolved any customer complaints that department managers were unable to rectify.
- Hired and supervised the management team as well as established goals and standards for each department.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree in Business
Automotive General Manager Resume
Summary : As an Automotive General Manager, directs and monitors all dealership management or supervisory personnel functions and completes formal performance evaluations of all department managers at regularly scheduled intervals.
Skills : Compassion, Leadership skills.
Description :
- Maintained excellent communication with team members to ensure dealership profitability and customer satisfaction.
- Established short-term and long-term business objectives to be approved by corporate management/owners, along with regular progress updates to ensure success.
- Oversaw all aspects of daily operations, including financial statements, and maintain open communication among staff and management.
- Set goals and develop strategies pertaining to operations, sales, marketing, merchandising, and service.
- Served as a relationship manager between dealership and corporate personnel.
- Monitored market trends to ensure that the dealership was meeting customer needs and promoting new products.
- Managed relationships with key clients and negotiated large-volume sales contracts.
Experience
7-10 Years
Level
Management
Education
Bachelor's degree in Management
Automotive General Manager Resume
Summary : As an Automotive General Manager, reviews all requests for training, approves those that are appropriate and consistent with the dealership's goals for professional/technical ability and advancement, and monitors their effectiveness.
Skills : Adaptability, Strategic Analysis.
Description :
- Met with managers from other departments to discuss issues related to the dealership’s operations.
- Developed and implementing policies and procedures to ensure that the dealership is operating efficiently.
- Communicated with customers by phone or email to address concerns or complaints about vehicles or service work that has been performed at the dealership.
- Assisted in hiring new employees when needed and providing training to ensure that they are familiar with company policies.
- Reviewed financial reports, such as sales figures and inventory turnover rates, to assess the performance of the dealership.
- Provided leadership in developing and executing strategic plans for the dealership’s success.
- Communicated with vendors to negotiate prices on new vehicles, parts, and services.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree in Management
Automotive General Manager Resume
Summary : As an Automotive General Manager, maintains expert-level knowledge of all local, state, and federal regulations regarding all aspects of the dealerships business practices. Also, provide any necessary training to personnel regarding these regulations.
Skills : Continuous Improvement, Customer Enthusiasm.
Description :
- Reviewed customer complaints and resolved disputes on behalf of the dealership.
- Directed the overall operations workshop to ensure maximum performance.
- Led the management team of the company’s goals in revenue, operational, and customer service performance.
- Allocated budget sources and set a strategic plan to achieve the company’s growth through a steady stream of profit and loss management.
- Developed and maintained positive customer relations.
- Maintained professional relationships with adjusters and insurance company representatives.
- Performed final quality control inspections ensuring all vehicles were in good condition.
Experience
7-10 Years
Level
Consultant
Education
Bachelor's degree in Business
Automotive General Manager Resume
Summary : As an Automotive General Manager, responsible for all daily operations of the workshop, including workflow efficiencies, profitability, cost control, taking care of customers, maintaining strong employee performance, and establishing strategies and plans to obtain goals.
Skills : Sound Judgement, Collaborate with Team Members.
Description :
- Delivered vehicles to customers and accurately closed files.
- Maintained strict control of the workshop organization and flow of the vehicles on the lot.
- Demonstrated professionalism in all interactions and maintained a professional work environment.
- Uphold the company’s non-disclosure and confidentiality policies and agreements
- Developed and implemented strategies to improve the profitability and efficiency of the dealership
- Led and managed a team of department managers and staff to achieve sales and performance targets
- Ensured compliance with all legal, regulatory, and company policies and procedures
Experience
7-10 Years
Level
Management
Education
Bachelor's degree in Business
Automotive General Manager Resume
Objective : As an Automotive General Manager, responsible for company profit and loss reporting, Gross Profit reporting, strategizing and managing work, and shop productivity on a daily basis to meet and exceed goals and grow profitability.
Skills : Knowledge of Product, Punctuality, Training skills.
Description :
- Oversaw and manage all aspects of the dealership's operations, including sales, service, parts, and finance.
- Developed and maintained positive relationships with customers, suppliers, and other stakeholders.
- Monitored and analyzed market trends and adjusted dealership operations and strategies accordingly.
- Identified training and development needs for staff and ensured they received the necessary training to perform their roles effectively.
- Directed the daily activities of the service department including advisors, cashiers, service BDC, and technicians.
- Monitored workflow to minimize disruptions, ensuring all repairs work and shop duties were documented and or completed before the end of each day.
- Observed service consultant’s daily performance and provided positive feedback or guidance.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Business
