AVP Branch Manager Resume Samples

Description :

1. Provided excellent client service.
2. Maintained branch cash limits; perform monthly audits on tellers, ATM, vault, and consignments.
3. Completed all quarterly and semi-annual audits.
4. Opened new accounts; verify that new account files are completed as per our policy & procedures.
5. Processed domestic and foreign wires.
6. Scheduled staff hours and approve timecards.
7. In charged of all branch operations and security in Colorado Springs with three direct reports.

Experience

5-7 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Responsible for branch profitability including branch operations and management, deposit acquisition and maintenance, and lending.
2. Applied a comprehensive knowledge and understanding of branch operations methods, systems, policies and procedures on a daily basis.
3. Effectively supervised staff to accomplish departmental goals and objectives.
4. Duties and Responsibilities Directed and oversaw the activities of the branch and staff while providing administrative and operational support as needed and required.
5. Provided quality customer service to develop new business and maintain existing relationships.
6. Accepted, processed and approved consumer and small business loans.
7. Projected and monitored department budget to ensure profitability.

Experience

2-5 Years

Level

Junior

Education

BA In Liberal Arts & Science

Description :

1. Answered directly to the President at another location.
2. Responsible for all aspects in and outside the building.
3. Responsible for all internal operations both on the savings and loan side.
4. Answered directly to state auditors and was responsible for correcting any errors that they may find.
5. Made sure that all personnel were trained.
6. Attended meetings and training, as required.
7. Actively involved in and represented OPNB at designated community/civic functions and events.

Experience

10+ Years

Level

Senior

Education

BS

Description :

1. Coached staff to recognize or uncover customer need and provide financial solutions via a suite of bank products.
2. Exceeded all sale and service goals for 7 quarters.
3. Used Used the show me coaching technique as well as having daily positive feedback to build confidence.
4. Responsible for performance evaluations for all team members.
5. Originated and closed Mortgage, and Retail loans.
6. Performed reviews on a 90 day, 6 month, and annual basis to set goals and coach employees on advancing their careers at BCT.
7. Performed all internal audits, reinforce all branch-related procedures and ensure operational manuals and applicable changes are being utilized.

Experience

5-7 Years

Level

Executive

Education

GED

Description :

1. Responsible for the management of the branch including audit compliance, hiring, training and coaching of staff.
2. Responsible for the overall sales management of branch office, including business development and maintenance of commercial loans and lines.
3. Conducted sales and bank procedure training and guidance using Power Point, Excel spreadsheets presentations and printed materials by extracting data from various internal bank documentations.
4. Acted as Banks representative as a member in the Chamber of Commerce, Rotary and other civic organizations.
5. Responsible for reviewing the account overdraft report to ensure that funds owed are paid by working with customers settlements by negotiating payment arrangements or reporting to collections.
6. Performed monthly audits to ensure banking regulations are being followed to help reduce losses through actively analyzing and interpreting data of bank procedures and customer's account activity, making recommendations, drawing conclusions, develop alternatives, and consulting decision makers.
7. Responsible for daily reconciliation of general ledger accounting and vendor billing/payment.

Experience

2-5 Years

Level

Executive

Education

BS

Description :

1. Responsible for coaching, development, and leading team to focus and service our clients.
2. Delegated branch goals to team and motivating to succeed.
3. Led branch to work in team environment.
4. Worked with Assistant Manager to run the branch efficiently, and receive top rating in operational audit.
5. Demonstrated excellent leadership by modelling the vision of the company.
6. Built deeper relationships with my business clients, by personalised service, understanding their needs, and having expert knowledge in banking aspect.
7. Built great relationships with my business partners and providing a greater resource to further satisfy my client's needs.

Experience

5-7 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Drived branch performance results through strong individual and team sales performance.
2. Provided interactive coaching sessions with branch team to meet and exceed branch sales and quality service goals.
3. Provided monthly individual development plans to each associate.
4. Ensured all team members were up to pace with regulatory compliance trainings to avoid risk to the business.
5. Responsible for maintaining operational excellence within all bank policies, procedures and or internal audits within the branch.
6. Inspected daily sales reports and GL reports generated to verify that the branch was reconciled.
7. Responsible for seeking new business within the community and or COI's to increase new household growth while expanding existing consumer and business clients.

Experience

5-7 Years

Level

Executive

Education

Business Administration

Description :

1. Developed and executed integrated sales, relationship, and credit strategies that are aligned with the Area business plan to achieve desired revenue, expense and service goals.
2. Supported the portfolio growth in the branch by identifying cross-sell opportunities, deepening relationships and increasing client acquisition.
3. Planned, organised and coordinated daily sales, service, and operations management processes.
4. Created a strong sales and service culture, fostering an environment in which all branch employees work together to achieve all business goals.
5. Sourced, developed and closed sales and managed relationships for consumer and small business customers.
6. Cultivated partnerships with key support groups (Commercial Business, Mortgage, Payroll, Merchant Services etc) to drive sales and ensure that all customer needs are met.
7. Monitored and adhered to operational controls, including legal, corporate, and regulatory policies and procedures to ensure the safety and security of customer and bank assets.

Experience

5-7 Years

Level

Executive

Education

Bachelor In Economics

Description :

1. Responsible for the coordination of all Human Resources activities that include: hiring, corrective action, training, performance appraisals, payroll and development of action plans.
2. Enforced compliance of all local and federal laws and regulations.
3. Performed monthly sales forecasting and competitive analysis.
4. Developed, managed and monitored branch annual marketing plans.
5. Directly responsible for overall branch growth of 155% YOY.
6. Completed monthly regulation training's.
7. Coordinated hiring, performance management, compensation, administration, communication and employee evaluations.

Experience

10+ Years

Level

Senior

Education

M.S. In Management

Description :

1. Managed branch operations from teller line to back office.
2. Analysed local economy to set yearly business plans and branch goals.
3. Made calls, coached and cross trained staff with sales to achieve those goals.
4. Maintained and reported monthly branch percentage totals for all branches for the bank.
5. Interviewed, hired, mentored and managed CSRs and Tellers.
6. Identified referral opportunities; launched new bank products.
7. Implemented bank card procedures.

Experience

5-7 Years

Level

Executive

Education

High School Diploma