Back Office Support Resume
Objective : Motivated, personable business professional with a talent for quickly mastering technology - recently completed Microsoft Excel course at Kilgore College. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports.
Skills : Software Tester, Credentialed Trainer.
Description :
- Managed vendor contracts and files.
- Supplied control and ordering for home office and branch office
- Rapidly learned and mastered varied computer programs, and all tools needed to complete tasks properly.
- Monitored and aquired building maintenance and maintenance vendors.
- Interacted with clients; verified and updated medical and contact information.
- Informed physician of changes and current symptoms.
- Dispatched drivers before and after trips.
Experience
2-5 Years
Level
Junior
Education
Diploma In General Studies
Back Office Support Resume
Headline : Experienced professional in all areas of management well organized and very motivated with a desire to succeed.
Skills : Typing, Customer Service, Computer Use.
Description :
- Acted as float nurse and provided back-up office support for internal medicine facility.
- Worked with 13 facility physicians quickly learning individual preferences and expectations.
- Enabled cohesive operation and seamless staffing changes with adaptability and medical knowledge.
- Learned electronic medical records software (EMR Centrix) and assisted with client database maintenance.
- Charted client interactions, prescriptions and treatments providing accurate patient medical records.
- Participated in office transition from specific assignment to team approach.
- Brainstormed ideas, trained staff and guided peers into effective team care.
Experience
5-7 Years
Level
Executive
Education
GED
Back Office Support Resume
Objective : Back Office Support with 4+ years of experience in Completing quality assurance operational requirements by scheduling and assigning employees and following up on work results, and also Developing a quality assurance staff by recruiting, selecting, orienting, and training employees and contractors.
Skills : Contracting Skills, Creative Skills.
Description :
- Established quality and reliability standards by studying customer requirements with other members of management and with production operators.
- Developed training and qualification materials and devising testing methods and procedures.
- Instituted rework standards by devising inspection and testing methods and procedures.
- Created product quality documentation system by writing and updating quality assurance procedures.
- Maintained data quality by enforcing quality assurance policies and procedures.
- Collaborated with other members of management to develop new products and designs and training methods.
- Prepared process quality reports by collecting, analyzing, and summarizing information and trends.
Experience
2-5 Years
Level
Executive
Education
GED
Back Office Support Resume
Summary : As a Back Office Support, experienced with the ability to communicate well and lead customer meetings and presentations. Ability to make post-visit reports and share main take-aways and customer feedback to help engineering product line team schedule and improve the product road map.
Skills : Microsoft Office, Multitaking.
Description :
- Payrolled and administrated all business expenses.
- Managed all contracts that are sent out to clients and invoices.
- Provided bus quote pricing for all inquiries.
- Followed-up with customer for pre-trip and post-trip with trip details with surveys and mail out thank you cards.
- Manged log books and driver sheets from post-trip reports.
- Prepared all documents necessary for DOT Audit report.
- Presented of fleet with customers.
Experience
7-10 Years
Level
Management
Education
M.S
Back Office Support Resume
Headline : Position as a Back Office Support working closely with patients that will challenge my abilities as a certified professional.
Skills : Customer Service, Patient Therapy.
Description :
- Answered/returned telephone calls, created both paper/computer patient files, scanned documents, and greeted patients as they arrived.
- Stocked and ordered inventory in office.
- Maintained patient, procedure, and pharmaceutical files.
- Prepared patients for medical and surgical procedures.
- Administered medication, removed stitches, helped with wound care.
- Ordered x-rays, ultrasounds, referral requests, and patient therapy.
- Performed injections as needed.
Experience
5-7 Years
Level
Executive
Education
GED
Back Office Support Resume
Headline : Seeking a Back Office Support position in customer service requiring excellent public relations skills with an ongoing commitment to professionalism and customer satisfaction.
Skills : Planning Skills, Organizational Skills.
Description :
- Tax Accountant Prepared monthly, quarterly and annual sales/use tax financial information.
- Computed and disbursed taxes and other withholdings for payroll taxes.
- Managed account reconciliations and months begin/end duties.
- Completed all filing deadlines in accordance with state compliance.
- Coordinated rate calculations/changes with appropriate parties.
- Maintained organized detail of all work papers for audit purposes.
- Substantially reduced process time, and increased accuracy through the implementation of better financial controls Improved reporting procedures that entitled the company to refunds over $13k Led team in converting W-2 tax statements from paper to electronic delivery.
Experience
5-7 Years
Level
Executive
Education
Business Management
Back Office Support Resume
Objective : To obtain a business Back Office Support professional positon which will require me to apply my previous work experience and education to successfully maintain the position and advance within the company.
Skills : MS Office, Quality Management.
Description :
- Processed 4-5 account change request daily for business accounts where each request contained a minimum of 50 modifications and up to 500.
- Ensured validity of request by generating quality reports before completing account modifications.
- Used Excel to generate quality reports to ensure all requested modifications completed accurately.
- Communicated with internal account managers via Outlook email, phone, or internal instant message in regards to requested modifications.
- Assigned as point of contact for high visible business account modification request for weekly changes at prescheduled date and times.
- Assisted peers with modification request containing 500+ changes.
- Coordinated team morale activities including social outings and in-office activities.
Experience
2-5 Years
Level
Executive
Education
Master Of Business Administration
Back Office Support Resume
Objective : Professional Back Office Support who provides exceptional customer service with active listening and problem solving. Customer service with more than 12 years experience with leadership in cross-training employees.
Skills : Basic Computer, Typing And Customer Service.
Description :
- Worked one-on-one with primary care physician.
- Ensured service delivered to our customers meets contractual Key Performance Indicator (KPIs).
- Clarified customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.
- Listened attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
- Greeted customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Maintained basic knowledge of client products and/or services.
- Prepared complete and accurate work including appropriately notating accounts as required.
Experience
2-5 Years
Level
Junior
Education
Bachelors
Back Office Support Resume
Summary : As a Back Office Support, responsible for Creating and tracking payer project plans associated with accounts receivable, including communication with payer representatives to initiate claims projects, Maintaining library of process, policy, and training documents.
Skills : Microsoft Office Suite, Operating Systems, Routing Protocols.
Description :
- Participated in activities designed to improve customer satisfaction and business performance.
- May offered additional products and/or services.
- Tracked, documented and retrieved information in call tracking database.
- May responded to customer inquiries by referring them to published materials, secondary sources or more senior staff.
- Delivered GSE pools per best-execution. Thoroughness and attention to detail required given complexities of best-ex.
- Experienced delivering ULDD to Fannie/Freddie.
- Pointed person with GSEs to ensure sale and delivery issues are resolved in a timely manner.
Experience
7-10 Years
Level
Management
Education
GED
Back Office Support Resume
Headline : Experienced or willingness to learn about flight test, RF systems, Tracking antenna and Network and data processing Knowledge of RF telemetry theory, RF receiver fundamentals and operations a plus.
Skills : Training Skills, Meeting Skills.
Description :
- Worked with Cap Markets and Risk in recertifying aging loans making them eligible for sale.
- Worked with Servicing and Cap Markets with re-pooling and buyouts on defaulted loans.
- Handled confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
- Supported Better in meeting corporate and departmental goals.
- Produced a high level of service to our customers both internally and externally.
- Encouraged growth and development within our teams.
- Worked in a fast-paced team environment, utilize innovation to contribute to process improvements, use forward thinking to plan next steps in detail, and follow through to completion.
Experience
5-7 Years
Level
Executive
Education
GED
