Bank Operations Specialist Resume
Summary : As a Bank Operations Specialist, Consistently involved with the public Interacting and helping them by providing excellent service, as well as running the register and a team of associates, Interested in financial, administration, clerical, and customer service and Trained the team as needed, and assisted with escalated problem resolution, Answered phones - Registered clients pick-up requests, directing them to the proper department for assistance.
Skills : Microsoft Office, 10 Key, Banking Software, Accuracy Balancing, Communication, Training New Cashiers.
Description :
- Completed, reviewed, and approved a wide variety of tasks and transactions, relating to bank services, product sales, and customer accounts in a fast-paced, high-volume, and face-to-face environment.
- Processed and oversaw the processing of technical tasks, including opening and closing the branch, overdraft account review and monitoring incoming and outgoing wire transfers and collections, stopping payments, completing and monitoring branch controls, general ledger balancing, suspense account entry cleaning, monitor of ordering branch supplies, management of past due safe deposit boxes, customer research, cash advances, control negotiable instruments and key logs.
- Responsible for the management or effective delegation of branch cash to the appropriate general ledger accounts, tellers over/shorts, teller balancing, cash drawers, and incoming and outgoing cash shipments.
- Performed various complex tasks on a daily basis Ensured the timely completion of all certifications and audits and ensure compliance with the bank policy and procedure controls.
- Kept current on all bank regulations and Lead Trainer, Promoted from a Teller II to Branch Operations Supervisor within 3 years, Outstanding balancing recognition.
- Performed tasks quickly and accurately and Ability to operate in a team environment to accomplish shared goals.
- Solved practical problems and interpret a variety of instructions provided in written and/or oral form.
Experience
10+ Years
Level
Senior
Education
Bachelor's In Finance
Bank Operations Specialist Resume
Summary : Highly qualified Bank Operations Specialist with experience in the industry Assisted with quality control review to ensure vendor service levels and Regulation E requirements are met and Partnered with managers and vendors to understand needs/processes, in order to update policies with FirstData standards and procedures.
Skills : Microsoft Excel, Microsoft Word, Researching.
Description :
- Provided updated information to teammates on operational policies and procedural system processing.
- Reviewed and approved legal documentation such as; Power of Attorney, Conservatorships, Rep Payees Trusts and Wills and etc.
- Placed Regulation CC holds on client deposits over 7k Completed currency transactions reports and investigated fraudulent activities performed by clients to prevent bank loss.
- Assisted teammates with troubleshooting Internet banking issues for business and consumer clients.
- Reviewed and calculated IRA, Savings bonds, and Certificate of deposit interest earned for tax purposes.
- Helped consumer and business clients with IRS compliance issues such as W-8 corrections, I-9, and forms for non-residents.
- Responsible for maintaining and reporting various deposit functions including validating deposits, monitoring dormant accounts, and providing backup.
Experience
7-10 Years
Level
Management
Education
Bachelor's In Finance
Bank Operations Specialist Resume
Summary : Hard-working and self-motivated business administration and finance graduate and Responsible for balancing multiple legal cases at once while still following a deadline, making and taking phone calls from clients and attorneys.
Skills : Customer Service, Banking, Basic Computer, Excel, Training.
Description :
- Answered customer questions and concerns and Processed and returned government payments accurately for deceased customers.
- Effectively processed verification of deposits and Researched and resolved government payment issues.
- Placed alerts to hold and cancel debit cards and Handled incoming calls from customers and bank associates.
- Acted as a first-line resource for problem-solving regarding all deposit operational issues.
- Balanced deposit general ledger applications and Verified and removed deposit exceptions.
- Performed new account and file maintenance verification and Maintained detailed records on all work responsibilities as required.
- Ensured all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures as applicable to this position, including completion of required compliance training.
Experience
7-10 Years
Level
Management
Education
Bachelor's In Finance
Bank Operations Specialist Resume
Summary : As a Bank Operations Specialist, read and interpreted documents such as procedures manuals, general business correspondence, and/or journals or government regulations and effectively present information in one-on-one and small group situations, to customers, clients, and other employees in the organization.
Skills : Customer Service, Managing.
Description :
- Coordinated these efforts with personnel in the Credit Administration Department and Made recommendations to the loan committee on new and renewal loans.
- Participated as a member of various Bank committees as assigned Represents the Bank and provides leadership in key community activities and committees.
- Processed incoming and outgoing wire transfers Ensured transfer requests are processed accurately and timely, and Verified funds availability and proper authorization of wires.
- Ensured funds transfer policies are followed, Provided customer notification of wire activity as applicable Researched wire destinations, and provide assistance as needed for both internal and external customers.
- Prepared and processed wires for customers with recurring wire agreements.
- Helped maintain wire records and Performed daily wire system opening and shutdown procedures as necessary.
- Performed wire-related research requests as needed and Provided support for online banking customers, Assisted with the setup and maintenance of online banking customer profiles, and Assisted with other online banking functions as needed.
Experience
7-10 Years
Level
Management
Education
Bachelor's In Finance
Bank Operations Specialist Resume
Headline : As a Bank Operations Specialist, maintained effective interpersonal relationships with management and team members, and prioritized multiple demands in a high-pressure environment while maintaining a professional demeanor.
Skills : Planning, Banking.
Description :
- Reviewed account documentation for completeness and accuracy and tracks exceptions and Scanned and indexed documentation to the bank’s record retention system.
- Daily reported review and Identifies and escalates non-routine issues and exceptions to management.
- Performed account and client maintenance in the core system and CRM system and Performed research in response to inquiries from our business partners and clients.
- Assisted with other duties within the group as necessary and learned and used a variety of systems and technology.
- Oversaw functions related to new and existing banking relationships such as opening specialized accounts as applicable, signature cards,s and business documentation review and approval.
- Assessed and mitigated risk to include, but not limited to, potential losses and fraud.
- Performed highly specialized tasks relating to the processing and reporting of all daily international payment transactions and provides telephone support for customers, service vendors, and other internal departments.
Experience
5-7 Years
Level
Executive
Education
Bachelor's In Finance
Bank Operations Specialist Resume
Objective : As a Bank Operations Specialist, Received and reviewed incoming work, contacted appropriate resources as needed, Resolved escalated or complex customer or associate inquiries as necessary, and Prepared, edited, distributed, and/or corrected specialized and/or complex documents.
Skills : Planning, Documentation Skills.
Description :
- Researched and assisted in responding to any problems that customers encounter with International Payments.
- Processed international wires, review, and take appropriate action for any exceptions.
- Properly documented all manual international wire transfers with initials and time stamps.
- Processed foreign return items and Processed foreign drafts per Respondent bank's orders.
- Processed Foreign wire Reconciliation with Partners and Initiated wire to Partners to fund FNBB accounts.
- Performed research/investigations concerning wire compliance issues (including but not limited to nonreceipts, amendments, and recalls).
- Analyzed customer credit applications; balance sheets and profit and loss statements; and cash flow projections to make sound loan decisions and predict future repayment capacity.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Finance
Bank Operations Specialist Resume
Objective : As a Bank Operations Specialist, Researched and resolved related issues and general related questions and Provided guidance to less experienced team members, Worked under limited supervision following established guidelines and procedures.
Skills : Certified Anti-Money Laundering Specialist (CAMS), Certified Financial Services Auditor (CFSA).
Description :
- Supported the maintenance of various treasury databases to ensure databases are current and accurate.
- Monitored and Initiate SWIFT messages via the SWIFT Network and Upload Posting files into NetLink.
- Verified Document Pages are imported into NetLink and Monitor Outstanding International Transactions
- Provided support to business development efforts regarding international payment services.
- Tested enhancements to International Services and Provided Customer Training via Zoom or WebEx.
- Balanced monthly analysis and commission reporting and Scanned and save End of Day paperwork.
- Performed other tasks as assigned or required to ensure efficient flow of work within the department; assist in other areas of the department on an as-needed basis.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Finance
Bank Operations Specialist Resume
Objective : As a Bank Operations Specialist, Assisted in the establishment of a Loan Production Office in Franklin, Tennessee. Developed, managed, and grew, commercial, and/or commercial real estate loans. Maintained low loan delinquency and ensures that there are no administrative past-due loans.
Skills : Problem-solving, Proficiency in relevant banking software.
Description :
- Monitored Bank Operations functionality weekly to measure and track service and accuracy levels and maintain supporting documentation of performance.
- Reviewed prepare and revise quality assurance reporting to comply with departmental and Legal & Compliance requirements.
- Supported Assessment and Internal Audit Departments by preparing and providing requested documentation.
- Compiled monthly Bank Operations Quality Assurance Report metrics and present them to Management.
- Executed and supported monthly and quarterly BPA and other regulatory-required reviews.
- Conducted a bi-monthly review of payment processing vendor compliance with regulations.
- May responded to internal and external. customer and financial institution telephone inquiries regarding depository accounts, payment processing, and related bank operations.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Finance
Bank Operations Specialist Resume
Objective : As a Bank Operations Specialist, I Managed, supervised, and grew commercial deposit portfolios. Developed and built customer satisfaction and confidence in the Bank. Worked effectively with personnel in the Credit Administration Department.
Skills : Analytical, Communication.
Description :
- Monitored best practice operational trends and makes recommendations to implement improvements or changes to procedures.
- Led the integration of resources through the development and implementation of operational and administrative policies, practices, procedures, controls, and programs.
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Communicated timely and in a comprehensive manner with their supervisor concerning any credit that is experiencing stress.
- Assisted the PB Business in coordination with the Head of PB Operations and Support Madrid Operations team on their daily tasks, escalation, and exception approval.
- Worked with senior stakeholders in the project space across relevant business functions to deliver the team's global projects.
- Worked with technology partners to define the functional and technical design to support business processing requirements.
- Collaborated with Management to ensure common standards and best practices are implemented globally.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Finance
Bank Operations Specialist Resume
Objective : As a Bank Operations Specialist, Solicited new customers and negotiates rates and loan terms (for both new and renewal loans) in a competitive and price-sensitive environment.
Skills : Knowledge of banking operations, Managing and maintaining accurate records.
Description :
- Worked with the Project lead to ensure delivery throughout the lifecycle of the project and Tracked and communicated project status to the wider team and management.
- Collaborated with the Project team on test plan development, designed test strategy, and manage the UAT process.
- Developed an effective network of stakeholders to facilitate easy integration of changes quickly with new areas of the Firm.
- Processed voluntary, mandatory choice, and mandatory corporate action events, from event notification to the internal accounting system, across all markets, timely and accurately.
- Reviewed corporate actions notifications and entitlement processing on our accounting system identifying any incorrect postings.
- Worked with several internal teams to ensure accurate processing of events and instructions to resolve complex corporate action issues
- Participated in procedure reviews and updates and Helped support the manager and team to make process improvements.
Experience
2-5 Years
Level
Executive
Education
Bachelor's In Finance
