Senior Barista Manager Resume
Summary : An experienced individual and enthusiastic about producing superb customer service with a positive attitude. Experienced and accustomed to providing excellent service. Promoted to Manager after 6 months at Stellar Coffee Co, seeking something in the customer service industry.
Skills : Management, Cleaning, Customer Service.
Description :
- Managed 7 team members including scheduling, training, and inventory.
- Updated social media with daily offerings and specials using a personalized artistic touch.
- Greeted guests with a pleasant smile and superior customer service and connected with every customer recommending drinks.
- Maintained a clean and organized workspace it enabling coworkers to locate resources and products.
- Designed the menu, some recipes, and promotions. Redesigned the menu to improve food items and readability.
- Arranged merchandise in innovative and eye-catching displays. Did inventory and stock as well.
- Maintained inventory of ingredients used in making coffee beverages and brewing equipment such as grinders and espresso machines.
Experience
7-10 Years
Level
Management
Education
BBA
Junior Barista Manager Resume
Objective : Dependable Manager bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem-solving skills.
Skills : Management, Microsoft Office, Data Imput.
Description :
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations, and procedures.
- Maintained a safe working and guest environment to reduce the risk of injury and accidents.
- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
- Created fun team-building activities to engage staff in up-selling to meet revenue targets.
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment, and supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Experience
2-5 Years
Level
Junior
Education
BBA
Barista Manager Resume
Headline : Receptionist or Barista Manager who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed. Detail Oriented.
Skills : Customer Service, Management, Teaching, Instructor, POS.
Description :
- Provided great customer service. Maintained financial day-end balances.
- Performed all banking needs. Ordered all supplies. Maintained Inventory.
- Made and served customers coffee drinks and was also a cashier. Scheduled shifts, hired staff, and trained new employees.
- Ensured that quality standards are met by monitoring the quality of coffee being prepared and providing feedback to baristas who need improvement.
- Trained new employees on the companys policies and procedures, including health and safety regulations.
- Ensured that customers have a pleasant experience at the caf by greeting them warmly, providing excellent customer service, and resolving any issues they may have.
- Prepared beverages such as espresso, cappuccino, mocha, latte, or blended coffee drinks using an espresso machine, coffee grinders, steamers, and other equipment.
Experience
5-7 Years
Level
Senior
Education
BBA
Barista Manager Resume
Headline : As an Barista Manager, scheduled shifts for baristas and wait staff, monitoring daily expenses and revenues and ordering supplies like coffee, milk and snacks, as needed. Worked during opening hours, including weekends and holidays.
Skills : Social Work, Customer Service, Management, Financial Management.
Description :
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Prioritized drink requests while managing interruptions. Developed and demonstrated skillful and creative latte art to engage customers.
- Accurately took to-go and special orders via phone. Controlled line and crowd with quick, efficient service.
- Educated coworkers and customers about new products. Functioned as day-to-day coffee shop manager.
- Remained responsible for the hiring, scheduling, and training of three employees on multiple shifts.
- Provided customer service and quality control by enforcing high standards and ensuring all products were made consistently and quickly.
- Responsible for Cooking pre-packaged food products for customers. Operated registers to request and record customer orders and handle payments.
Experience
5-7 Years
Level
Senior
Education
BBA
Barista Manager Resume
Headline : Very hard worker, have excellent customer service and knowledge of a lot of work. Worked well with other people and strive to do my best everyday at work. Worked in a enviorment that knowledgeable in but am very open to learn more and exceed my knowledge. Faster learner and a good problem solver.
Skills : Flexible Schedule, Excellent Interpersonal.
Description :
- Prepared or served hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
- Ordered, received, or stocked supplies or retail products.
- Set up and managed paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records.
- Hired, trained, and supervised food and beverage service staff.
- Enthusiastically greeted customers, handled and programmed a POS system, made specialty drinks, prepared food, cleaned, stocked, taking.
- Enthusiastically greeted customers, handled a cash register, made specialty drinks, prepared food, cleaned, stocked, and took inventory.
- There is a chore sheet for each shift that must be completed.
Experience
5-7 Years
Level
Senior
Education
BBA
Barista Manager Resume
Summary : To provide employer with creative, accurate, and detailed oriented work in exchange for experience and knowledge to promote professional development. Managed the cafs finances, including ordering supplies, paying bills, and maintaining accurate records of cash flow and sales volume.
Skills : Customer Service, Computer, Computer.
Description :
- Ordered all products, and preparing of various beverages. Checked shipments and did inventory.
- Cashiered, balanced cash, and prepared deposits. Trained new employees.
- Adherenced to company core values and customer service excellence.
- Scheduled 10-12 employees on a weekly basis, managing monthly funds.
- Submitted weekly orders, Waitressing, Training, Counting down cash drawers, Organization, and Barista.
- Responsible for Creating high-quality beverages in a consistent and efficient manner.
- Responsible for Preparing customer beverages and food products, and served as cashier.
Experience
7-10 Years
Level
Management
Education
BBA
Barista Manager Resume
Summary : As a Barista Manager, Supervised the work of baristas to ensure that they are providing quality customer service and selling products effectively. Identified strategies to retain and attract customers. Ensured smooth operations of our cafe when we are understaffed.
Skills : Customer Service, Leadership, Inventory Management.
Description :
- Prepared various coffee drinks, knowing regular customers' drinks, worked the cash register, working with customers (regulars and new customers),.
- Cleaned tasks for the employees, new hire training, handling the cash register, daily cash deposits, and supply orders.
- Able to get all Barista staff trained adequately, also had wonderful customer reviews.
- Worked under pressure at a fast pace, customer service, and knowledge of coffee.
- Singularly managed coffee/vino bar.
- Served a variety of specialty drinks, ranging from different lattes (hot/cold), espresso, smoothies, and alcoholic beverages.
- Utilized knowledge of coffee drink combinations to prepare highly-specific coffee drinks; stocked workstations; maintained sanitary and tidy work area.
Experience
10+ Years
Level
Executive
Education
BBA
Barista Manager Resume
Summary : As an Barista Manager, worked closely in a supervisory role with staff members, overseeing scheduling, monitoring productivity, and providing feedback to ensure that staff are providing the best experience possible to customers.
Skills : Effective communication skills, Exceptional customer service skills.
Description :
- Duties included customer service, money management, scheduling, ordering/inventory, and product pickup.
- Hired and fired employees. Made drinks and handled money for long hours at a fast pace.
- Managed three drive-through coffee stands, made schedules, trained new employees, payroll, ordered supplies, and received/ put away orders as needed.
- Established a large number of regular customers, earned responsibility and trust, established a work ethic, and learned.
- Used Problem solving, excellent customer service, organizational skills, use of word and office, scheduling and payroll, and independence.
- Worked in a fast-paced environment thinking quickly and successfully handling difficult situations that arise.
- Performed all management duties such as ordering and maintained profitability as well as hiring and termination.
Experience
10+ Years
Level
Consultant
Education
BBA
Barista Manager Resume
Summary : As an Barista Manager, monitored budgets, including expenses, sales, and profit margins. Also track and maintain inventory to ensure that supplies are available as needed. Increased the profit margins of their coffee shop and to establish a loyal customer base to make the caf a local hotspot for the community.
Skills : Budgeting, Pricing, Cost Control.
Description :
- Hired prior to the opening of the business to build inventory and train new employees on in-store procedures and the culture and appreciation of coffee.
- Provided friendly customer service. Fully trained in brewing espresso beverages for an independent coffee shop.
- Cleaned and stocked during downtime. Trained and supervised other Baristas.
- Provided daily and weekly cleaning tasks for the employees, new hire training, handling the cash register, daily cash deposits, and supply orders.
- Able to get all Barista staff trained adequately, I also had wonderful customer reviews.
- Worked under pressure at a fast pace, customer service, and knowledge of coffee.
- Managed morning rush of customers with a pleasant smile and superior, efficient, customer service. Gave the highest Customer Service in selling, making, and product knowledge.
Experience
10+ Years
Level
Executive
Education
BBA
Barista Manager Resume
Summary : As an Barista Manager, responsible for daily operations of our coffee shop. Supervised staff, perform maintenance and repairs on equipment, process payments, submit bank deposits, and maintain a clean and presentable environment within the cafe.
Skills : Financial Management, Communication, Time management.
Description :
- Managed day-to-day operations of the cafe. Hired and onboarded new wait staff and baristas.
- Trained employees on drinks preparation and proper use of coffee equipment.
- Coordinated with vendors and ordered supplies, as needed (like takeaway cups, coffee, milk, and other ingredients).
- Maintained updated records of daily, weekly, and monthly revenues and expenses.
- Added new menu items based on seasonality and customers preferences (for example vegan coffee drinks).
- Advised staff on the best ways to resolve issues with clients and deliver excellent customer service.
- Responsible for Providing equality and friendly customer service with the use of active listening to ensure accurate customer orders. Performed a weekly inventory of food products.
Experience
10+ Years
Level
Consultant
Education
BBA
