Description :

1. Coordinated orders with different areas of the company to ensure customer satisfaction.
2. Regularly recognized by management for quality leadership and personal achievement.
3. Hands on experience broadening customer services duties throughout the club.
4. Stocked and maintained the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, and ice.
5. Checked guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations.
6. Mixed and garnished beverages according to recipe and portion control standards.
7. Observed and advised against customer consumption of alcohol following symptoms and or multiple drink orders.
8. Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.

Experience

7-10 Years

Level

Senior

Education

Diploma

Description :

1. Maintaining a constant awareness of bartending practices and process improvements for the establishment, always aware of customer needs and satisfaction, skilled in informative and suggestive selling.
2. Preparing cocktail and drink orders for customers or waiters to deliver throughout the establishment.
3. Maintaining bar's stocks of supplies including spirits, beer, ice, mixers (juice, soda, bitters, garnishes, etc), supplies (straws, napkins, etc.)
4. Maintaining bar cleanliness for spills, food debris, used dishes, glassware, and utensils, and miscellaneous trash.
5. Waiting on and serving food as well as a drink to customers seated at the bar.
6. Managing bar cash register, counting in and out prior to the start of and after the end of the shift.
7. Assisting customers with menu orders, answering questions on dish and drink components and emphasizing allergy concerns and taste preferences.
8. Verifying customer age for the legal consumption of alcohol, denying and reporting attempts of underage drinking.

Experience

10+ Years

Level

Consultant

Education

High School in General

Description :

1. Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements, and garnishes.
2. Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
3. Maintained updated knowledge of all menu items, specials, liquor brands, beers, and non-alcoholic selections.
4. Set up bar for operation, obtained cash bank, accurately recorded sales, made correct change and prepared charge slips for guests.
5. Followed bar recipes to deliver consistent drink quality, control costs and maximize guest satisfaction.
6. Carefully followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
7. Completed regular bar inventories and daily requisition sheets as requested.
8. Thoroughly washed and wiped down prep areas, equipment and utensils used.

Experience

5-7 Years

Level

Senior

Education

Business Administration

Description :

1. Responsible for interacting with patrons, guest, fellow workers and supervisors in a polite and welcoming manner.
2. Responsible to be knowledgeable of all 70 rotating beers on tap as well as the beers brewed in the house responsible to be knowledgeable of full liquor bar and craft cocktails.
3. Using various marketing techniques on social media to bring in new business.
4. Using active listening techniques to understand exactly what they need to be satisfied.
5. Establishing relationships with each guest and help build a strong reputation for the company.
6. Assuring all guest have perfect bar experience and receive fast courteous service their entire visit.
7. Helping guide guest with any menu selections they may have questions about.
8. Answering phone and email inquiries regarding our establishment and nightly specials.

Experience

5-7 Years

Level

Executive

Education

Business Management

Description :

1. Properly checked IDs for guests who appear to be under 30 years old.
2. Stocking all beer, wine, spirits, produced based on projections from the daily functions sheet.
3. Maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.
4. Greeting guests in a courteous and friendly manner promoting and documenting orders for drinks.
5. Mixing garnishes and presented drinks using standard ingredient recipes and practicing prudent portion control.
6. Inputting orders into a register at the point of sale and creating a check for each guest and personal guests, including those served by other beverage servers, to maintain accountability of all beverages served.
7. Receiving cash from guests making any change if needed, verifying the validity of charges, recorded charges, and ensuring vouchers are properly executed, in order to balance all money.
8. Locking up and storing all beverages, food and other equipment items, depositing cash drops and securing bank.

Experience

2-5 Years

Level

Junior

Education

Licensed

Description :

1. Demonstrated the ability to provide guests with genuine hospitality and to deliver exceptional services in the bar area.
2. Provided excellent patron experiences through phenomenal customer service, evidenced by a high number of regular patrons.
3. Provided exceptional service for bar guests while making a signature and classic cocktails for bar well within a two-minute guest expectation time.
4. Managed money coming in and out, and in charge of placing liquor and beer orders.
5. Took part in fast-paced, high-volume shifts along with also experiencing the restaurant and food service part of bartending.
6. Mastered the practice of up-selling, thus increasing sales and providing the customers with the best options that the restaurant offered.
7. Built a loyal and regular clientele base, henceforth creating consistent sales for the restaurant.
8. Checked identification of customers to verify age requirements for purchase of alcohol.

Experience

10+ Years

Level

Consultant

Education

Diploma

Description :

1. Regularly checked on guests to ensure satisfaction with each food course and beverages.
2. Managed closing duties, including restocking items and reconciliation of the cash drawer.
3. Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.
4. Answered questions about menu selections and made recommendations when requested.
5. Appropriately suggested additional items to customers to increase restaurant sales.
6. Assisted guests with making menu choices in an informative and helpful fashion.
7. Served each guest with a sincere, positive, pleasant and enthusiastic attitude.
8. Performed closing duties including cleaning, sanitizing and replenishing.
9. Broke down the bar after events and returned leftover liquor, glassware and banquet carts.
10. Maintained familiarity with the latest in mixology, bar equipment, and sanitation standards.

Experience

7-10 Years

Level

Senior

Education

BS

Description :

1. Providing an enthusiastic environment for the guests while creating a positive rapport by giving them the best customer service possible.
2. Mixing ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
3. Working with food and beverage director and bar manager to ensure high standards and quality customer service are always met.
4. Displaying and retaining extensive knowledge of all liquors, wines, and entrees.
5. Setting up before and after every shift to keep the bar clean and organized.
6. Greeting guest and presenting food and beverage menus, preparing drinks and serving food as ordered.
7. Preparing alcohol or non-alcohol beverages for bar and restaurant patrons.
8. Exhibiting a high-level energetic response to customers to customers in the store and on the phone.

Experience

7-10 Years

Level

Senior

Education

Bachelors in Social Work

Description :

1. Creating and maintaining excellent relationships with supervisors, fellow employees, and local officials.
2. Keeping comprehensive knowledge of inventory on hand, drink mechanics and drink pricing.
3. Keeping bar clean, organized and fully stocked with glassware, garnishes, and alcohol.
4. Keeping the bar clean of debris while also keeping supplies organized at all times creating a more efficient workspace.
5. Creating positive, high energy, comfortable atmosphere for restaurant guests.
6. Recognized for excellent performance and commitment to the brand standards by being promoted into management.
7. Mixing and serving alcoholic and nonalcoholic drinks to patrons of the bar, following standard recipes.
8. Assisting in preparation of opening and closing of restaurant /bar this included handling, counting and recording currency in the bill.
9. Assisting the manager with the planning of special events, decorating, menu, drink specials, etc.

Experience

7-10 Years

Level

Senior

Education

High School

Description :

1. Assisting with greeting guests, creating a good first impression for the guest experience.
2. Possessing full knowledge and descriptions of all wines, liquors, and beers in the restaurant, and making recommendations.
3. Making specialty cocktails, and add inspiration to new menus.
4. Serving the cocktails, wine, and champagne in accordance with safe alcohol service standards.
5. Serving guests of the bar area efficiently, and with complete knowledge of food and beverage menus.
6. Receiving Server orders, issuing wines, mixing drinks and keeping proper control points.
7. Meeting and exceeding all guest requests and expectations with a professional attitude.
8. Ensuring the bar is kept clean and in good order throughout the evening.
9. Adhering to the proper cash handling procedure including tip reporting, due backs, and bank.

Experience

10+ Years

Level

Management

Education

BA in Psychology

Description :

1. Provided fast, efficient, and friendly customer service, cleaned, stocked, and maintained store, completed managerial duties during opening and closing.
2. Assisted customers with wine selections mix and served drinks.
3. Checked identification to verify the age of customers, balanced cash receipts, cleaned bars, tables, and work areas.
4. Greeted patrons with a positive attitude.
5. Checked identifications to verify age.
6. Took drink orders to prepare and serve.
7. Collected money and maintained cash drawer.

Experience

5-7 Years

Level

Executive

Education

GED

Description :

1. Took customer orders with detailed instructions.
2. Achieved cash flow in and out of the establishment.
3. Measured supplies for recipes for cooking and drink making.
4. Handled all drink making for the customers and all currency transactions.
5. Cleaned the bar and restrooms. 
6. Served cocktails to guests. Performed excellent customer service. Maintained a clean comfortable bar area for guests.
7. Maintained a clean bar area for guests. Served food and cocktails. 

Experience

2-5 Years

Level

Junior

Education

BS In Barmaid

Description :

1. Served customers in a loud and fast-paced environment.
2. Learned how to make drinks and memorized drink pricing.
3. Handled cash and credit orders though a POS system along with keeping accurate open tabs for customers.
4. Responsible for maintaining client hygiene. 
5. Prepared alcohol or non-alcohol beverages.
6. Communicated with customers, took orders, and served snacks and drinks.
7. Planned and presented a bar menu.

Experience

7-10 Years

Level

Management

Education

GED

Description :

1. Verified the age of the customers and ensure they meet the legal drinking age.
2. Combined and served a wide variety of beverages using ingredients like water, alcohol, fruit juices, soda, bitters, and fruit garnishes.
3. Served alcoholic drinks such as beer, whiskey, rum or wine to the guests.
4. Collected cash or coupons from the guests against beverages ordered by them.
5. Prepared new recipes, making new concoctions and adding them to the bar specialty.
6. Responsible for operating the bar, cash accounts and inventory efficiently.
7. Chosen the right glassware and tools to pour and serve the drinks.
8. Washed, stored and maintained the glassware and tools used on daily basis.

Experience

7-10 Years

Level

Management

Education

Hospitality

Description :

1. Attended and participated in promotional events for professional sports teams and businesses in the area.
2. Scheduled staff shifts to cover peaks and lulls in customer inquiries.
   
3. Trained staff on operating procedures and company services.
4. Fostered an environment which encouraged continual process improvements.
5. Provided friendly, self-efficient and satisfactory environment for clients and guests.
6. Performed initial bar tending duties including: cleaning, organizing, stocking, preparing and serving alcoholic beverages for guests/clients.
7. Followed established guidelines, procedures and policies.

Experience

0-2 Years

Level

Entry Level

Education

Hospitality

Description :

1. Managed a large number of employees.
2. Ensured that customers are satisfied with their experience at the restaurant.
3. Ensured that customers have a positive experience at the restaurant.
4. Provided excellent customer service through clear communication with guests, employees and management.
5. Developed strong relationships with customers through listening and helping them make decisions about their dining experience.
6. Provided excellent customer service through clear communication with guests, employees and management.
7. Developed strong relationships with customers through listening and helping them make decisions about their dining experience.
8. Provided excellent customer service through clear communication with guests, employees and management.

Experience

2-5 Years

Level

Junior

Education

Hospitality

Description :

1. Maintained a clean and organized work area.
2. Stocked the bar with all ingredients.
3. Prepared drinks for guests as well as for staff.
4. Provided exceptional customer service.
5. Maintained an excellent customer experience.
6. Maintained a clean and safe environment.
7. Provided excellent guest service at all times.

Experience

7-10 Years

Level

Management

Education

High School Diploma