Description :

1. Maintained flexibility in order to conduct professional makeovers for both casual looks and formal occasions.
2. Delivered exceptional service to clients through personalized consultations and properly placing them with a customized product line.
3. Maintained a high level of professional customer service, while keeping my area and the surroundings around me clean and sterile.
4. Responsible for appropriate weekly price changes for sale and clearance items.
5. Stocked shelves, cleaned floors, and organized the sales areas.
6. Met sales goals, built customer relations, recruited new customers, ordered new products, and managed inventory.
7. Job duties involved suggesting products, explaining how products work, demonstrating how to use products, performing makeovers, and operating the cash register.
8. Advised customers on the latest and newest beauty products upon arrival.

Experience

2-5 Years

Level

Junior

Education

Associates

Description :

1. Helping customers find the products that meet their needs and selling customers as many products as possible.
2. Working at a fast pace to satisfy the guests, department and store needs.
3. Greeting customers assisting them with their checkout and did projects around the area.
4. Maintenance of stock and testers, responsible for department presentation standards and cleanliness, maximizing sales and meeting daily/monthly goals, and providing excellent customer service.
5. Responsible for skincare and treatment sales, used skin hydrometer to help determine customers skin condition (dry, normal combination), advised best skin care regiments based on skin condition, helped advise best cosmetic products based on customers wants needs and condition, showed customers the best way to use products and which products are best used together.
6. Consulting with customers to assist them in finding the best skincare and makeup products for their skin type and desires.
7. Regularly attending education seminars and constantly studying new products.
8. Keeping in touch with clients provided a very personal customer experience.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Warmly greeting the potential clients and extending an invitation back to our counter and making each experience a unique one for the customer.
2. Recommending and explaining the use of cosmetics, lotions, and creams to soften and lubricate skin and enhance and restore the natural appearance.
3. Answering customers' questions about merchandise and advising customers on merchandise selection.
4. Taking inventory or examining merchandise to identify items to be reordered or replenished.
5. Stocking shelves, racks, cases, bins, and tables with new or transferred merchandise.
6. Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
7. Stamping, attaching or changing price tags on merchandise, referring to price list.
8. Designing and setting up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

Experience

7-10 Years

Level

Senior

Education

BS

Description :

1. Maintained visually appealing and effective displays for cosmetics department.
2. Cross-trained and provided back-up for other customer service representatives when needed.
3. Prevented store losses using awareness, attention to detail and integrity.
4. Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
5. Skills used courteous to customers, being available anytime customers need my help.
6. Worked closely with the Counter Manager on event planning for in-store, at-counter events.
7. Addressed client concerns and accessorized sales with skincare and fragrance incorporation.
8. Provided excellent customer service while consistently exceeding sales per hour and volume goals.
9. Provided customer service at any moment, especially regarding beauty products and salon merchandise.
10. Expertly organized the stock room and accurately restocked items on display.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Assisting customers with their needs and suggest products.
2. Experienced in answering phones and taking messages with strong command in returning the calls and/or relaying the message to the person specified.
3. Keeping customers records in order to create a more personalized service.
4. Operating a cash register and processed sales while utilizing strong customer service skills to increase sales.
5. Reporting to the General Manager with the responsibility of counting the registers at the end of the day.
6. Building a clientele and strong relationships with customers to drive the business.
7. Making eye contact, smiling, and promptly acknowledging and greeting each guest entering the store, or guests within close proximity while moving throughout the store.
8. Informing guests of current promotions, events, and services within the store.
9. Setting up advertising displays or arranges merchandise to highlight sales and promotional events.

Experience

10+ Years

Level

Management

Education

High School

Description :

1. Warmly greeting the potential clients and extending an invitation back to the counter and making each experience a unique one for the customer.
2. Building a strong bond with customers by making them feel comfortable and beautiful.
3. Responsible for assisting customers make the correct choices for their skin care and make up needs.
4. Stocking and reorganizing inventory on a weekly basis following planogram guidelines.
5. Assisting clients by applying skin care and cosmetics, informing the clients about any and all products, teaching the client about all products, providing world class customer service when assisting and applying on clients.
6. Checking the clients out at the cash wrap, assisting in planograms and inventory, and managing the cleanliness of the store.
7. Cashing and ringing up customers order in full accordance of handling and register procedure.
8. Building relationships with customers to increase the likelihood of repeat business.

Experience

2-5 Years

Level

Junior

Education

BA

Description :

1. Greeting all incoming and outgoing guests, providing excellent customer service at all times to all the ultra guests whether at the boutique or in other parts of the store as the business dictates demonstrate, recommend and sell benefit products.
2. Performing short services, including but not limited to, recommending additional services when appropriate.
3. Assisting customers with return an exchange services makeup recommendations and, suggestions for events casual wear.
4. Following all safety, sanitation and hygienic procedures before, during and after services; ensure board compliance at all times.
5. Creating and maintaining a partnership with consultants and salon professionals to promote teamwork and a high level of customer service.
6. Notifying the General Manager of supply needs to ensure necessary items are on hand at.
7. Engaging and communicating with customers by answering any request or inquiry on the company's merchandise.
8. Developing expertise in cash register operations including credit card and returns.
9. Achieved record sales on one day and exceeded sales expectations frequently.

Experience

2-5 Years

Level

Junior

Education

GED

Description :

1. Managed the Cosmetic department.
2. Led team members in completing company goals.
3. Trained new employees throughout the store.
4. Provided excellent Customer service and sales.
5. Promoted new launches through suggestive selling and cross selling.
6. Organized in-store events with promotional products.
7. Attended district meeting and events.
8. Merchandised end stands and displays.

Experience

5-7 Years

Level

Executive

Education

Psychology

Description :

1. Built relationships with customers that depended on you for the latest trends and products.
2. Worked with new cosmetics.
3. Participated in monthly meetings to review the newest items coming to the store.
4. Provided continuous attention to customers' needs; greet, assist and thank customer in a prompt, courteous and friendly manner.
5. Escalated guest concerns to management with a positive attitude.
6. Informed customers of specials and promotions as requested by company or store management.
7. Operated cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
2. Worked as a team member performing cashier duties, product assistance, and cleaning.
3. Responsible for ringing up customers in a timely manner and guaranteeing a high level of customer service.
4. Recommended, selected, and helped locate merchandise based on customer needs and desires.
5. Processed merchandise returns and exchanges.
6. Increased Walgreen's beauty red zone goals daily.
7. Averaged three times the daily amount of beauty products sold per customer.
8. Guided and succeeded in getting customers to switch their primary makeup line to our company's preferred makeup line.

Experience

5-7 Years

Level

Executive

Education

Associates Of Business

Description :

1. Attended educational seminars such as: Cosmetic Institute of America (CIA) Conference.
2. Provided ongoing support to customer managers in achieving desired look.
3. Provided on-going education to customer managers on product effectiveness, usage information, and product testing results.
4. Developed a plan to educate customer managers about products and services available in their industry.
5. Acted as a consultant when needed throughout the beauty industry.
6. Acted as an advocate for customers within the industry by communicating with regulatory bodies, third parties, government agencies etc. regarding product safety/compliance issues etc.
7. Developed products and services to be distributed to beauty professionals.

Experience

0-2 Years

Level

Entry Level

Education

Associate In Paralegal

Description :

1. Developed a business plan for developing new products, expanding existing brands, and growth strategies.
2. Provided guidance on product development, packaging and aesthetics of face care products.
3. Established a relationship with a selected distribution channel is critical for successful launch of a new product line.
4. Provided client satisfaction through effective communication and referrals.
5. Helped develop a strong brand image for the brand by identifying opportunities for creative marketing strategies to increase sales across the entire product line.
6. Demonstrated the ability to effectively interact with an executive suite in order to achieve business goals.
7. Worked with the development team to create products that appeal to a broad target audience.

Experience

2-5 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Maximized cosmetic sales by developing customer relatonships and thorough product knowledge.
2. Built clientele/book appointments for facials, full face application, demonstration and recruiting new clients to the counter from within the Stage Store customer pool.
3. Demonstrated product usage, explaining the benefits of each while maintaining cleanliness of the counter and testers.
4. Worked front area of Stage, which consisted of greeting customers shopping within Stage, & putting away clothing.
5. Attended EL out of town seminars.
6. Applied makeup and/or various skin care products/fragrance to the client based on their needs and interest, what was shown to be the best for their skin after preforming a skintype analysis and/or foundation match, and explain benefits & products used.
7. Received Gold Level Recognition of Excellence.

Experience

5-7 Years

Level

Executive

Education

High School Diploma In Arts

Description :

1. Used knowledge of store products and services to build sales.
2. Provided and maintained excellence in customer service.
3. Touched and applied cosmetics on customer's skin.
4. Selected appropriate color and ehance customer's skin tones.
5. Attended vendor training seminars and achieve highest level of product knowledge Maintain and update client file.
6. Provided information about products and features to benefit clients.
7. Assisted customers in selecting ideal product and mix.

Experience

7-10 Years

Level

Management

Education

MS

Description :

1. Helped customer's find products that meet there needs.
2. Demonstrated products by performing make-overs and explaining how products work.
3. Operated a cash register.
4. Responsible for achieving allotted daily sales goals for Dillard's and Estee Lauder.
5. Reported any large sales or success stories to Department manager.
6. Demonstrated beauty expertise by showing and sharing sales headlines of products and their purpose.
7. Provided amazing customer service from greeting to end of Sales transaction.

Experience

10+ Years

Level

Senior

Education

Associate of Arts