Behavioral Health Coordinator Resume Samples

Description :

1. Participated in county-specific behavioral health meetings to ensure program integrity and identify areas for improvement.
2. Provided regular updates to the Behavioral Health Director following follow-up activities from these meetings.
3. Ensured compliance with Memorandums of Understanding (MOUs) between the plan and counties.
4. Acted as a liaison to advocacy groups and community partners to strengthen behavioral health services.
5. Supported community outreach initiatives to raise awareness of health promotion programs.
6. Collaborated with counties to ensure behavioral health services are accessible as part of managed care benefits.
7. Contributed to the development of policies and procedures for referral processes and care coordination.

Experience

0-2 Years

Level

Entry Level

Education

BSSW

Description :

1. Utilized leadership skills to revitalize a previously underperforming Tribal behavioral health clinic into a thriving service department.
2. Expanded the team from one part-time social worker to a full staff of three therapists and an office coordinator, enhancing service capacity.
3. Established comprehensive policies and procedures that ensured efficient and professional service delivery to all clients.
4. Facilitated weekly supervision sessions that improved the proficiency of therapists and office staff, fostering professional growth.
5. Assisted in the collection and analysis of behavioral health data, guiding the application for significant grants to support community health initiatives.
6. Ensured that tribal members received optimal therapeutic services through evidence-based practices, enhancing treatment outcomes.
7. Coordinated holistic care by addressing clients' mental and physical health needs through appropriate referrals.

Experience

2-5 Years

Level

Junior

Education

B.S. Psychology

Description :

1. Collaborated with multidisciplinary teams to coordinate behavioral health services and improve patient care.
2. Educated primary care providers and families on mental health issues, enhancing understanding and support.
3. Facilitated treatment planning by coordinating between behavioral health specialists and medical case managers.
4. Managed urgent care evaluations to ensure timely access to necessary services.
5. Developed monitoring logs to track treatment compliance and address barriers to care.
6. Presented alternative treatment options, optimizing patient pathways to recovery.
7. Led initiatives to enhance community resources and support systems for individuals in need.

Experience

5-7 Years

Level

Senior

Education

B.S. in Psychology

Description :

1. Develop and implement individualized care plans for clients with behavioral health needs.
2. Coordinate services among healthcare providers, families, and community resources.
3. Conduct assessments to identify client needs and appropriate interventions.
4. Delivered clinical trainings for nursing homes and group home staff on behavior management plans.
5. Collaborated with the Medical Director on case reviews for outcome decisions and consultations.
6. Developed comprehensive guides for staff regarding various procedures and protocols.
7. Facilitate group therapy sessions to promote peer support and recovery.

Experience

7-10 Years

Level

Management

Education

MSW

Description :

1. Delivered comprehensive telephonic and face-to-face case management services to high-risk clients enrolled with Paramount Health Care.
2. Focused on individuals with severe mental illness and substance use disorders, facilitating effective treatment plans.
3. Initiated contact with clients during hospitalization to begin discharge planning with the treatment team.
4. Coordinated community service linkages and scheduled appointments prior to client discharge.
5. Arranged transportation for clients as needed to ensure access to services.
6. Monitored client progress and documented outcomes in compliance with NCQA standards, utilizing motivational interviewing techniques.
7. Communicated authorization processes to network providers to streamline service delivery.

Experience

10+ Years

Level

Executive

Education

M.S. Clinical Psych.

Description :

1. Established the first Virtual Behavioral Health Site within the Western Region, enhancing patient access to care across facilities.
2. Created the first stand-alone Behavioral Health Case Management Cell, streamlining case management processes.
3. Supervised a team of case managers to address behavioral health patient concerns effectively.
4. Redesigned the patient referral system to prioritize urgent cases, improving outpatient clinic efficiency.
5. Directed daily operations for a team of junior officers and non-commissioned officers within the Behavioral Health Care Coordination mission.
6. Managed patient information systems, ensuring compliance with medical information release protocols.
7. Conducted individual and group therapeutic sessions, promoting mental health recovery.

Experience

2-5 Years

Level

Consultant

Education

M.S. Psychology

Description :

1. Coordinated tailored services for clients, addressing their unique mental health needs.
2. Assisted in formulating and enforcing policies and procedures to enhance service delivery.
3. Evaluated mental health care levels for children, ensuring appropriate interventions.
4. Conducted partnership meetings with community leaders to foster collaboration.
5. Strengthened relationships with community providers, including mental health professionals and law enforcement.
6. Supervised a team of five, ensuring compliance with program goals.
7. Assigned clients to appropriate case managers and specialty teams for optimal care.

Experience

0-2 Years

Level

Fresher

Education

B.S. Psychology

Description :

1. Managed the coordination of behavioral health programs, ensuring compliance with regulatory standards and best practices.
2. Facilitated training sessions for staff on new protocols and procedures, enhancing team competency and service delivery.
3. Oversaw patient intake processes, ensuring accurate data entry and eligibility verification for services.
4. Collaborated with external agencies to streamline referrals and improve access to care for patients.
5. Implemented quality assurance measures that improved patient satisfaction scores by 20%.
6. Monitored and analyzed program outcomes, using data to drive strategic improvements in service delivery.
7. Developed and maintained strong relationships with community stakeholders to enhance program visibility and support.

Experience

10+ Years

Level

Management

Education

MSW

Description :

1. Ensured the safety and organization of staff in behavioral health settings.
2. Provide crisis intervention and support during emergencies.
3. Provided behavioral health consultation and support for staff as needed.
4. Developed and facilitated training on behavioral health practices and managed care.
5. Coordinated member needs assessments and provided tailored assistance.
6. Utilized knowledge of medical terminology to enhance communication.
7. Organized workshops for bariatric patients to improve health outcomes.

Experience

2-5 Years

Level

Junior

Education

B.S. in Psych.

Description :

1. Collaborated with healthcare providers and community organizations to enhance service delivery and patient outcomes.
2. Ensured compliance with confidentiality standards while managing sensitive patient information.
3. Demonstrated strong organizational and time management skills, achieving departmental goals with minimal supervision.
4. Prioritized and managed multiple tasks efficiently, ensuring timely completion of responsibilities.
5. Utilized problem-solving skills to identify effective solutions for patient care challenges.
6. Maintained comprehensive documentation to track patient progress and program effectiveness.
7. Engaged in continuous professional development to stay updated on best practices in behavioral health.

Experience

7-10 Years

Level

Management

Education

M.S. Psychology