Bell Attendant Resume
Summary : A hardworking, responsible, dedicated employee seeking employment where I can apply my skills of excellent customer service and high work ethic. Excellent people skills Knowledge of sanitation and safety Able to work under pressure and multitask.
Skills : Customer Service, Interpersonal Skills, Detail-Oriented.
Description :
- Arranged bookings, reconfirmation of airline tickets, etc.
- Assisted in arranging for restaurant reservations and limousines as required by our guests.
- Ensured the delivery of parcels, mail, special deliveries, etc. to the guest rooms.
- Ensured that the public area (lobby) is maintained, clean, and tidy by partnering with the Housekeeping department.
- Accepted other special duties as required by management.
- Set up all amenities for guests celebrating special occasions.
- Set up special packages that include pre-calls from the concierge and specialized amenities.
Experience
10+ Years
Level
Senior
Education
Diploma
Bell Attendant Resume
Objective : Seeking a Bell Attendant position, responsible for customer service, public relations, and management of activities in a fast-paced, professional team environment. 4 years of progressive front office operations experience and 3 years in a managerial role.
Skills : Leadership, Persistence, Analytical Thinking.
Description :
- Made sure that each guest that came to the hotel left with a great experience to the point where they would definitely want to visit again.
- Delivered the requested newspaper to each guest room that requested a certain newspaper.
- Promoted based on an excellent guest rapport and a consistent record of positive guest comment cards.
- Resolved any problems guests may have had in the hotel.
- Provided concierge services managed the phones while the front desk was on leave.
- Greeted and provided assistance to guests at their arrival and as needed during their stay.
- Maintained effective communication with not only other staff but guests as well.
Experience
2-5 Years
Level
Junior
Education
BS
Bell Attendant Resume
Headline : Seeking a job Bell Attendant position where I can fully use my intellectual personal skills to assist others while getting an income. A highly motivated and ready to learn individual. Good manual dexterity for the use of common office equipment.
Skills : Communication Skills, Computer Literate, And Familiar With POS System.
Description :
- Accommodated incoming guests upon arrival.
- Assisted guests with luggage during check-in and check-out.
- Guided guests to proper room during check-in.
- Guaranteed safety of luggage that guests wished to store in bell closet.
- Supervised overnight shift.
- Reported any major problems to the hotel manager and spearheaded any search for lost luggage.
- Satisfied all needs of guests to make them feel comfortable.
Experience
5-7 Years
Level
Executive
Education
BS In Marketing
Bell Attendant Resume
Summary : To obtain a Bell Attendant position that would best benefit from my experience, skills, and aptitudes to benefit company objectives. Inspect guest room for order and adequate supplies and describes amenities to guests.
Skills : People Skills, Social Orientation, Attention to Detail.
Description :
- Evaluated guest needs to provide build rapport with guests to aid in expanding sales.
- Provided city navigation information to guests in addition to attractions.
- Coordinated transportation arrangements for guests and deliver luggage to rooms.
- Provided customer service to ensure services met or exceeded client expectations.
- Trained, coached, and motivated new employees on hotel amenities.
- Maintained liaison with appropriate offices to assure guest satisfaction with the room, housekeeping, and equipment services.
- Reviewed and distributed the arrival resume of guests.
Experience
7-10 Years
Level
Management
Education
General Education Credits
Bell Attendant Resume
Headline : As a Bell Attendant, responsible for assisting guests with the delivery and retrieval of luggage in a courteous, timely, and professional manner as well as the efficient operation of the lobby areas and entrance of the Hotel.
Skills : Customer and Personal Service, Integrity, Dependability.
Description :
- Performed paging services as needed.
- Reported unusual events to management and security personnel, and upheld quality service standards for all tasks.
- Greeted guests while providing excellent customer service.
- Unloaded and loaded guest luggage in and out of transportation.
- Balanced immediate workplace priorities while anticipating and being proactive to deliver results exceeding client desires and expectations.
- Honed an ability to comfortably guide conversations with a diverse clientele ranging from high-profile celebrities to executives of Fortune 500.
- Upheld strict confidentiality regarding all information referring to the famous clientele.
Experience
5-7 Years
Level
Executive
Education
BS
Bell Attendant Resume
Headline : To continue to grow in leadership and knowledge, excel in customer service, and enhance my guest service skills by using my abilities to deliver a flawless experience to every guest.
Skills : Microsoft Word, Complex Problem Solving, Time Management.
Description :
- Greeted guests in the lobby area.
- Assisted guests with their luggage in a timely manner.
- Escorted and offered guests tours to their rooms.
- Supplied guests with travel information.
- Delivered messages and room service orders.
- Assisted the physically challenged and ran errands for guests.
- Received and saw off guests at the hotels.
- Responded to guests' needs whenever required.
Experience
5-7 Years
Level
Executive
Education
Management
Bell Attendant Resume
Headline : As a Bell Attendant, responsible for the transportation of guests and assisting with the Bell Desk functions, and load the guest's luggage into the vehicle carefully and considerately.
Skills : Social Perceptiveness, Monitoring, Critical Thinking.
Description :
- Provided bell service and assisted at the four-star group flagship hotel.
- Delivered first class service to high-end clientele including film casts & crews and world-renowned musical acts with discretion.
- Learned about guests and helped them have the best experience they can.
- Participated in a month-long study that set the standard for Marriott's guest service.
- Coordinated taxi service for guests, valet guest vehicles and maintain keys.
- Surveyed vehicles upon arrival for damage assessment and recording properly.
- Parked guest's vehicles and maintained them in a safe and secure location.
Experience
5-7 Years
Level
Executive
Education
History
Bell Attendant Resume
Summary : To obtain a challenging leadership position that utilizes my degree in Business Administration and my strengths of creative problem solving and extraordinary customer service in a growing company to maximize its financial strength and consumer image with a high level of integrity.
Skills : Hospitality, Money Handling, Customer Service.
Description :
- Assisted in transporting and storage of guest luggage.
- Assisted with gust packages: transported to a guest room or transported to the guest meeting area.
- Properly logged all trips originating from Bell Stand.
- Maintained a clean appearance of uniforms.
- Provided customers with information on all hotel amenities and hotel programs.
- Assisted Housekeeping and Front Desk.
- Maintained guest log. Provided information on points of interest.
Experience
7-10 Years
Level
Management
Education
Diploma
Bell Attendant Resume
Summary : Highly motivated and hardworking team-leader with outstanding work ethic looking to further grow and develop in the customer service/help desk support industry. Looking for an opportunity where my customer service and problem solution skills can be maximized and contributed to the company's success.
Skills : Communication Skills, Service Orientation, Active Listening.
Description :
- Provided guests with a friendly and positive arrival experience.
- Escorted guests to rooms and inform guests of property services or features.
- Transported guest luggage to/from the room with the use of a hotel vehicle.
- Greeted and assisted guests and visitors on the campus.
- Provided good quality valet service in a five-diamond hotel.
- Provided customer service assistance by greeting guests.
- Escorted guests to rooms, supplied guests with travel information.
Experience
7-10 Years
Level
Management
Education
BA
Bell Attendant Resume
Headline : Ambitious and goal-oriented. A skilled communicator with precise attention to detail. Interested in building a career as a Bell Attendant. Exceptional communication skills including the ability to converse, read, and write in the English language.
Skills : Guest Service, Greeting Guests, Customer Service.
Description :
- Greeted and welcomed members in a courteous, professional, and timely manner, providing prompt, accurate, and efficient member transactions.
- Assisted to arrange transportation for the guest.
- Provided quality customer service to guests
- Escorted guests along with their luggage to their rooms.
- Promoted all resort functions and facilities.
- Greeted and checked guests in and out of the hotel.
- Helped guests navigate throughout the hotel, answering all questions/concerns guests.
Experience
5-7 Years
Level
Executive
Education
Hospitality Management