A Benefits Enrollment Specialist works in a variety of environment including healthcare, education, social service, and insurance and handle the core job of collecting information, handling application, providing advice and determining candidate’s eligibility for programs or courses. A well-drafted Benefits Enrollment Specialist Resume mentions the following core duties and responsibilities – handling issues, questions, and providing detailed information on processes, and policies; collecting information and qualifying candidates for programs and services; ensuring that the application is completed correctly; entering and reviewing data and records; providing guidance and recommendations to applicants; processing enrolments and dis-enrollments; and conducting information sessions.
Those seeking this job role must mention on the resume the following skills – customer service experience, high level of accuracy, the ability to multitask; excellent administrative skills, strong computer skills, knowledge of database and relevant software programs, and the ability to multitask. While a high school diploma is sufficient, employers want to see a degree as well from potential applicants.