As a Billing Agent, the person is expected to perform all tasks and help the company in monitoring the revenue by keeping track of all bills, preparing invoices and updating records. while the exact duties vary based on the industry, the following are certain core tasks mentioned on the Billing Agent Resume – managing account balances and identifying outstanding bills or debts; collecting all information needed to calculate bills receivables, checking the data input made in the accounting system, issuing invoices and bills; issuing customer account statements; sending reminders for payments, and handling complaints.
Apart from proven work experience, the following skills are expected – the ability to adhere to laws and confidentiality guidelines; proficiency with MS Office, excellent math abilities, strong communication skills, the ability to resolve customer billing queries; and proficiency with Peoplesoft AR and Billing. Applicants are expected to be educated to a degree level.
Objective : Dedicated billing professional with two years of experience in managing invoicing and payment processing. Proficient in reviewing claims, ensuring accuracy, and communicating effectively with clients to resolve discrepancies. Committed to enhancing billing efficiency and maintaining strong customer relationships. Eager to leverage skills to contribute positively to a dynamic team.
Managed invoicing and payment collections, ensuring timely processing of customer accounts.
Utilized effective communication to resolve billing inquiries and disputes, enhancing customer satisfaction.
Reviewed and verified claims documentation to ensure accuracy and compliance with regulations.
Assisted management in improving billing workflows and reducing operational inefficiencies.
Maintained detailed records of all transactions and communications for accountability.
Trained new staff on billing procedures and customer service best practices.
Collaborated with cross-functional teams to streamline billing processes and improve service delivery.
Experience
0-2 Years
Level
Entry Level
Education
A.A.S.
Lead Billing Agent Resume
Headline : Accomplished billing expert with 7 years of experience in overseeing invoicing and payment reconciliation. Skilled in analyzing claims for accuracy, enhancing billing processes, and fostering client relations. Aiming to utilize my expertise to drive operational efficiency and support team success in a fast-paced environment.
Skills : Billing Software Proficiency, Data Management Systems, Claims Processing Tools, Multi-tasking, Team Collaboration
Description :
Managed comprehensive billing operations, ensuring timely invoicing and payment processing.
Processed customer billing inquiries and resolved discrepancies efficiently.
Enhanced billing efficiency by identifying and resolving discrepancies proactively.
Developed and implemented billing policies to improve overall accuracy and efficiency.
Communicated effectively with clients to address inquiries and resolve disputes.
Generated and sent out monthly invoices to clients in a timely manner.
Monitored billing metrics to identify trends and recommend improvements.
Experience
5-7 Years
Level
Management
Education
B.S. in BA
Billing Agent Resume
Objective : Results-oriented billing professional with two years of experience in invoice generation and payment processing. Adept at ensuring billing accuracy, resolving discrepancies, and maintaining strong client relationships. Passionate about leveraging analytical skills to improve billing workflows and enhance customer satisfaction within a collaborative team environment.
Skills : Microsoft Excel, Powerpoint Proficiency, Data Entry Accuracy, Software Troubleshooting, Remote Communication, Empathy
Description :
Monitored accounts receivable and followed up on overdue payments.
Reviewed and verified billing accuracy prior to release, ensuring compliance with company policies.
Managed account receivables and payments, contributing to improved cash flow.
Assisted in collections of past-due accounts, effectively communicating with clients to resolve issues.
Acted as a liaison between departments, billing vendors, and customers to facilitate smooth operations.
Provided exceptional customer service via phone and in-person interactions.
Performed general office duties and troubleshot cable software issues efficiently.
Experience
0-2 Years
Level
Junior
Education
AAS in BA
Senior Billing Agent Resume
Summary : Seasoned billing professional with 10 years of extensive experience in managing complex invoicing and payment processes. Expertise in analyzing accounts for accuracy, resolving discrepancies, and optimizing billing operations. Dedicated to ensuring client satisfaction and operational efficiency while fostering strong relationships in a collaborative environment.
Skills : Multi-tasking Ability, Dispute Resolution, Attention To Detail, Communication Skills, Problem Solving
Description :
Received payments and posted amounts paid to customer accounts, ensuring timely updates.
Advised customers on necessary actions for debt repayment, improving recovery rates.
Persuaded customers to settle outstanding balances through effective negotiation techniques.
Conferred with customers via phone and in-person to resolve overdue payment issues, reviewing sales and credit terms.
Utilized SAP to locate and monitor overdue accounts efficiently.
Recorded detailed information on customer financial statuses and collection efforts for accurate tracking.
Experience
7-10 Years
Level
Senior
Education
B.S. in BA
Billing Agent Resume
Objective : Experienced billing agent with 5 years in invoice management and payment processing. Expertise in ensuring claim accuracy, resolving discrepancies, and enhancing customer satisfaction. Proven track record of optimizing billing workflows and fostering strong client relationships. Ready to apply my analytical skills to drive efficiency and contribute positively to a results-oriented team.
Tracked delinquent accounts and updated customer information to ensure accurate billing.
Processed payments and reconciled accounts to maintain up-to-date records.
Communicated with clients to resolve billing inquiries and discrepancies effectively.
Analyzed billing reports to identify trends and recommend improvements.
Assisted in the development of billing procedures to enhance efficiency.
Maintained compliance with billing regulations and company policies.
Collaborated with cross-functional teams to streamline billing operations.
Experience
2-5 Years
Level
Management
Education
AAS Accounting
Assistant Billing Agent Resume
Objective : Results-focused billing professional with 5 years of experience in managing invoicing and payment processes. Expertise in verifying claims accuracy, resolving discrepancies, and enhancing customer satisfaction. Committed to streamlining billing operations and fostering strong client relationships to drive organizational success.
Skills : Proficient In Microsoft Office Suite, Billing Analysis And Reconciliation, Client Relationship Management, Claims Processing And Documentation
Description :
Managed billing inquiries and processed payments for patients, ensuring accurate account records.
Scheduled appointments and authorized testing with insurance providers, streamlining patient flow.
Reviewed and abstracted physician notes to apply correct billing codes, enhancing claim accuracy.
Ensured compliance with Medicare billing regulations, improving operational efficiency.
Conducted background checks on potential clients to mitigate financial risk.
Collaborated with healthcare providers to resolve billing discrepancies, fostering strong relationships.
Maintained detailed records of billing activities and patient interactions for auditing purposes.
Experience
2-5 Years
Level
Executive
Education
AAS Billing
Billing Agent Resume
Objective : Resourceful billing agent with two years of hands-on experience in managing invoicing and payment processing. Expertise in analyzing billing discrepancies and providing clear solutions to enhance customer satisfaction. Driven to improve billing accuracy and operational efficiency while fostering strong client relationships in a dynamic work environment.
Managed invoicing and processed payments efficiently while addressing client inquiries.
Educated customers on billing procedures and resolved disputes effectively.
Handled Accounts Payable and Receivable tasks, ensuring accuracy in financial records.
Identified and processed billing adjustments, including refunds and corrections.
Maintained up-to-date knowledge of billing systems and procedures.
Collaborated with team members to streamline billing operations and enhance service delivery.
Provided training on billing software to improve team performance.
Experience
0-2 Years
Level
Entry Level
Education
AAS
Junior Billing Agent Resume
Objective : With five years of experience in billing and payment reconciliation, I excel in verifying claims and resolving discrepancies to ensure accuracy. My strong analytical skills and attention to detail drive efficiency in billing processes while fostering positive client relationships. I am eager to contribute my expertise to a collaborative team, enhancing operational success and customer satisfaction.
Coordinated with healthcare providers to gather necessary documentation for billing activities.
Utilized medical terminology knowledge to assess treatment records related to claims.
Communicated with clients and providers to resolve discrepancies and gather additional information.
Leveraged automated systems to retrieve and verify insurance information for billing purposes.
Ensured timely approval of inpatient records to facilitate efficient billing processes.
Collaborated with medical facilities to verify outpatient visit codes for accurate billing.
Maintained accurate billing records, reducing errors by 20% through meticulous data entry.
Experience
2-5 Years
Level
Junior
Education
AAS
Billing Agent Resume
Objective : Billing professional with five years of expertise in managing invoicing, payment processing, and claim verification. Adept at resolving discrepancies and enhancing billing accuracy while fostering strong client relationships. Passionate about leveraging analytical skills to streamline operations and support team success in a fast-paced environment.
Skills : Effective Communication Skills, Account Reconciliation, Quick Learner With Problem-solving Skills, Payment Processing, Financial Reporting, Data Entry Skills
Description :
Managed customer interactions to address billing inquiries and payment options.
Ensured accurate processing of invoices and payments in a timely manner.
Analyzed and resolved billing discrepancies, maintaining high standards of accuracy.
Handled multiple calls efficiently in a fast-paced environment, enhancing customer satisfaction.
Collaborated with other departments to verify account issues and resolve customer concerns.
Processed payments and maintained detailed records of transactions.
Demonstrated strong computer skills and the ability to multitask effectively.
Experience
2-5 Years
Level
Consultant
Education
AAS
Billing Agent Resume
Objective : Enthusiastic billing agent with two years of experience in invoicing and payment reconciliation. Skilled in identifying discrepancies, ensuring billing accuracy, and providing exceptional customer support. Dedicated to optimizing financial processes and fostering strong client relationships to drive overall satisfaction and efficiency within a collaborative environment.
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