A Bodily Injury Adjuster is an insurance claim adjuster who investigates the claims by interviewing the claimant and the witness. While actual duties vary based on the scope and nature of the injury to the vehicle, the following core duties are identified on the Bodily Injury Adjuster Resume – analyzing police and hospital records, inspecting the vehicle or property damage; determining the liability amount to be paid by the company with regards to the claim; investigating any potentially fraudulent claims; identifying and collecting evidence and analyzing first reports of loss.
Sample resumes normally highlight the following core skills – the ability to work in a fast-paced environment; researching skills; multitasking abilities, liability investigation skills; phone calls proficiency, knowledge of medical and insurance coding, and thoroughness in solving cases fairly and completely. Typically, a degree in any business-related field is needed as far as educational background is concerned.
Objective : Bodily Injury Adjuster with extensive customer service experience seeking a position that will allow me to utilize the skills learned during my career thus far and continue to grow. Recently relocated to the area to be closer to my family.
Skills : Evaluate And Negotiation Liability Claims, Good Communication.
Description :
Handled all accident claims for state primarily in the area and was able to get up to 4 features added per day.
Able to investigate claims for fraud, staged accidents, and misrepresentation.
Managed the claims to decide when an independent medical exam was appropriate to set up for a second opinion.
Had to assess coverage and confirm if the same should be afforded.
Promoted to handling clear cut liability claims, then disputed claims, then subrogation, then medical payments, then bodily injury claims.
Investigated accident reports to determine culpability/liability and estimate potential claim exposure.
Investigated the findings of medical indexing to help evaluate and settle third-party injury claims.
Experience
2-5 Years
Level
Executive
Education
GED
Bodily Injury Adjuster Resume
Objective : As An Bodily Injury Adjuster, responsible for investigating and resolving claims of bodily injury. This includes assessing claims to determine whether the claim should be denied, settled, or closed. It also includes coordinating with insurance adjusters, the customer's attorneys, the customer's medical providers, and other necessary parties to resolve a claim.
Skills : Microsoft Word, Customer Service, Banking, Claims Processing, Insurance, Operations Management.
Description :
Communicated with insureds, claimants, witnesses, attorneys, and other carriers via telephone & written correspondence.
Communicated with internal personnel including legal and management.
Took recorded statements.
Made coverage and negligence decisions based on conclusions of the investigation.
Conducted claim investigations including but not limited to recorded statements, securing public records, and analyzing report findings.
Examined claim forms and other records to confirm coverage for loss or damage.
Reviewed and audited estimates received and settle claims within prescribed limits of authority.
Experience
2-5 Years
Level
Junior
Education
GED
Bodily Injury Adjuster Resume
Objective : Seeking a Bodily Injury Adjuster position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team member.
Skills : Relationship Building, Interpersonal, Good Customer Service.
Description :
Provided exceptional customer service while investigating, evaluating, and resolving casualty claims.
Interviewed insureds, claimants, and other parties to determine the facts of the claim.
Created and documented claims files to comply with company guidelines and state regulations.
Reviewed factual information to determine coverage and/or liability of all parties to claim.
Determined value of the claim considering depreciation and actual cash value negotiate and commit to a settlement, move the claim to closure.
Resolved complaints and participates in arbitration and/or grievance procedures.
Recommended subrogation and/or SIU referral.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science
Bodily Injury Adjuster Resume
Summary : Highly motivated, dedicated, detail-oriented Bodily Injury Adjuster with 17+ years' experience in the Insurance Industry. Excellent work ethics. Effective interpersonal, written, and verbal communication skills. Strong analytical & critical thinking skills. Outstanding negotiation skills. Ability to build and maintain strong relationships.
Skills : MS Office, Time Management, Detail-Oriented.
Description :
Investigated and negotiated losses where causation is highly suspect due to low-speed vehicle impact while protecting the assets of the company; general & auto liability.
Assessed policy coverage for submitted claims and notified the insured's of any issues; determined and established reserve requirements, adjusted reserves, as necessary during the processing of the claim.
Planned and conducted investigations of claims to determine coverage and to determine liability, compensability, and damages.
Determined and documented, during the investigative process, the potential for subrogation and referred claims as appropriate.
Evaluated claims for potential fraud and made referrals to our Special Investigative Unit as appropriate.
Assessed actual damages associated with claims and conducted negotiations to settle claims.
Alerted underwriting, marketing, and or risk management regarding questionable risks encountered to ensure that potential hazards are clearly documented.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Bodily Injury Adjuster Resume
Objective : Bodily Injury Adjuster with 3 years of experience in handling and processing Automobile Liability claims. and also Maintaining compliant communication with all parties, attorneys, medical staff, or providers.
Skills : Legal Research, Analytics, Microsoft Office Suite, Investigation, Organization, Time Management.
Description :
Handled caseload of up to 250 pending commercial and personal lines claims.
Maintained impeccable documentation, and determine the value of case based on liability/injury.
Acted as a witness in lawsuits, negotiate/settle cases in mediation and arbitration.
Possessed outstanding administrative/organization skills, superior presentation, and negotiation abilities.
Able to work well in independent and team environments.
Managed pending claims to meet company quality criteria.
Conducted lien searches which include County Clerks' office and Child Support Lien Network.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Bodily Injury Adjuster Resume
Objective : Bodily Injury Adjuster with 4 years of experience in Evaluating damages to ascertain compensation amount. Consulting police and hospital records. Consulting with internal and external resources for a claim evaluation.
Provided claims customer service through internal channels (phone/email/fax/mail/other electronic channels) to insured and third-party customers.
Adjusted moderate to complex commercial claims to include: Slip and Falls, Foodborne illness, Bodily Injury, and Premises Liability claims from inception to close.
Reviewed and interpreted medical records, reports, and billing in relation to injury loss investigations.
Acquired and applied intermediate knowledge of P&C insurance industry products, services, and processes.
Collaborated with team members to resolve issues and to identify appropriate issues for escalation.
Partnered and/or directs vendors and internal business partners to facilitate claims resolution.
Contributed to business goals, performance metrics, and effectively uses tools and technology.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Bodily Injury Adjuster Resume
Objective : To establish a long-term career in a company where I may utilize my Bodily Injury Adjuster professional skills and knowledge to be an effective Injury Adjuster and inspiration to those around me.
Skills : Sales, Team Building, Management, Customer Service.
Description :
Managed a third party injury claims desk.
Provided friendly customer service while investigating accident liability.
Ensured company standards and expectations were met.
Provided clear communication and service to customers with consistently changing priorities.
Contacted insureds and claimants including guest passengers to determine any physical damage, first-party medical, or injury exposures.
Utilized understanding of and expertise in concepts of coverage, policy interpretation, exposure recognition, and liability determination to analyze and move claims towards resolution using best practices.
Documented files to include all key activities, contacts made, statements taken, including a full outline covering all aspects of the claim and requirements for resolution and process claims with claims systems.
Experience
2-5 Years
Level
Executive
Education
GED
Bodily Injury Adjuster Resume
Objective : A highly motivated team player and self-starter with excellent interpersonal skills. Ability to quickly learn new processes, as well as working multiple projects at the same time while ensuring excellent organizational, analytical, oral, and written proficiency.
Skills : Microsoft Word, Customer Service, Banking, Claims Processing, Insurance, Operations Management.
Description :
Responsible for the settlement of assigned bodily injury claims by ensuring all are concluded promptly, equitably, and fairly.
Maintained claim status by obtaining background information, interviewing witnesses, gathering medical, and ISO reporting.
Worked with management to determine the use of Peer Review.
Gathered and prepared documents and summarize reports for Peer Review.
Anticipated extent of required medical treatment by interviewing injured persons, taking notes, and investigating the incident scene.
Negotiated settlements with attorneys and/or claimants.
Concluded settlement with issuing drafts to the appropriate parties.
Experience
2-5 Years
Level
Junior
Education
GED
Bodily Injury Adjuster Resume
Objective : Professional Bodily Injury Adjuster who is able to maintain customer satisfaction while working within company policies. Adept at utilizing a computer database, handling several ongoing cases simultaneously, and seeing a claim file through to its completion.
Skills : Microsoft Office, Public Entity Claims, General Liability Claims, Customer Service.
Description :
Negotiated and Settled Attorney represented bodily injury claims.
Responded to Attorney demand packages.
Interviewed claimants, policyholders, and witnesses.
Conducted and recorded statements with Insureds and claimants.
Determined coverage and liability on reported claims.
Reviewed claims for fraud indicators, conferencing with SIU as needed.
Evaluated insurance policies and analyzed damages to determine coverage Maintained contact with claimants/attorneys to determine treatment status.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Bodily Injury Adjuster Resume
Objective : Highly skilled Bodily Injury Adjuster, responsible for Reviewing drivers' statements and scene photos to assess liability decisions for auto accidents Evaluate the degree of injury by speaking with parties.
Skills : Customer Service, Microsoft Word, Development.
Description :
Managed claims of varying degrees of complexity and severity.
Identified injuries and determine what injuries are associated with the impact and assess the value of the injury claim.
Developed, implemented, and updated a plan of action to bring each claim to resolution in a timely manner.
Established timely and appropriate claim and expense reserves.
Negotiated and settled bodily injury claims based on medical treatment, independent judgment, and application of comparative fault as applicable.
Reviewed medical bills and charts to reach a fair settlement with injured parties.
Maintained continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
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