Branch Coordinator Resume Samples

Description :

1. Obtain established customer orders through telemarketing, faxes, customer call-ins, or sales force.
2. Responsible for accurately completing customer orders and returns daily.
3. Ensure that all AP documents are audited, coded, scanned into Gauss and forwarded to the Corp Office for payment.
4. Responsible for Accounts Receivable collection for all branch-billed customer accounts, resolving customer billing issues, and tracking payment plan is established.
5. Enter patient information into data system insurance verification/submitting authorizations.
6. Comply with Medicare and other insurance guidelines to be sure of timely payment.
7. Responsible for processing applications, performing background checks, and confirming references.

Experience

7-10 Years

Level

Management

Education

HS

Description :

1. Facilitated employee payroll set-up and changes.
2. Responsible for customer billing set-up and audits.
3. Managed the branch record-keeping and filing system.
4. Coordinated special events, training sessions, and meetings.
5. Managed unemployment insurance for the branch ensuring that branch and regional goals were met.
6. Processed daily customer communications, and completed daily office reports.
7. Took accurate minutes of office meetings and prepared the final copy in a timely manner.
8. Process documents for new hires and terminations including but not limited to HIPAA orientations, submission of employees paperwork to the corporate office.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Provide reception services as the first point of contact including telephone reception and in-person.
2. Perform a number of processing duties for the branch as necessary including, but not limited to working with intakes.
3. Reviewing ACIS screens to assist customers with billing issues; and confirming deliveries.
4. Handle requests from the billing center for audit/documentation purposes.
5. Carry out scanning, filing, and faxing records on a routine basis.
6. Build scans and maintains project folders for online and physical files.
7. Outfit the project folder with customer details, rebate information, invoicing and third-party financing agreements.

Experience

5-7 Years

Level

Executive

Education

BHM

Description :

1. Supervise and participate in daily operational functions of the branch's teller area while being responsible for delivery of superior quality service.
2. Participate in the process of recruiting, interviewing and selection of Tellers.
3. Responsible for efficient staffing and scheduling of Tellers for three branches, as well as Teller training and development.
4. Maintain office equipment and office supplies, process daily deposit, purchase orders and invoices for payment.
5. Demonstrate commitment to customer care, and complete administrative tasks and supported the production team.
6. Facilitate application process and complete references check.
7. Screen and orientate applicants, assist with recruiting and other functions.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Answer phones, directing calls, payroll, accounts payable, new hire paperwork and orientation.
2. Assist branch manager and staff with any HR issues, company policy questions, and procedures and kept all HR files up to date.
3. Took over creating and tracking forms for current admissions personnel, filled in as an admissions rep when needed & also partook in sales support.
4. Served as a backup delivery tech and worked in the warehouse picking and packing patient supplies.
5. Responsible for accounting, customer service, record-keeping, ensuring timely customer interaction and support.
6. Responsible for resolving customer complaints and issues, accounts receivable collections, accounts payable coding, and timely and accurate customer order entry.
7. Make and receive calls from homeowners/customers who have questions about their services.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Responsible for management and oversight of Branch Office HR Department, Accounting, Payroll, and general office staff personnel for 400 employee facilities.
2. Monitor the New Hire process of the branch HR department and satellite hiring centers to ensure governmental and company procedures are followed.
3. Collaborate, investigate, and work with Senior Corporate HR, Risk Management, and Corporate Legal departments on EEOC, OSHA, and DOL charges and internal HR Hotline complaints.
4. Work with a third-party vendor for UI claims, and oversee the process as delegated out to branch HR staff.
5. Review escalated hourly corrective actions, witness documented hourly and salaried corrective discussions, and recommend remedies as appropriate to management.
6. Manage and oversee monthly branch accounting and budgeting functions.
7. Ensure accurate time and attendance reporting of a semi-monthly payroll by conducting audits, controlled payouts, and reviewing of semi-monthly payroll reports.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Establish a trusted/strategic advisor relationship with each assigned customer and continuously articulate the value of the brand.
2. Improve customer satisfaction by understanding a customer's business needs, setting in place actionable next steps and increasing engagement.
3. Keep customers informed on the status of their order, reconcile errors in a cost-effective manner, resolves post-order issues and follow up to ensure all customer needs are fulfilled.
4. Close renewal business, meeting or exceeding quota and identify and/or develop up-sell opportunities.
5. Collaborated closely with internal teams including marketing, sales, and vendor teams in order to identify potential opportunities.
6. Prepared materials for shipping with proper documentation.
7. Ensure accurate time and attendance reporting of a semi-monthly payroll by conducting audits, controlled payouts, and reviewing of semi-monthly payroll reports.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Assist in building and sustaining new business relationships.
2. Provide customer support for sales and service, answer questions regarding services and products.
3. Handle communications from internal and external personnel and customers to resolve inventory questions & service concerns.
4. Handle follow-up communications with customers to ensure sales/service needs are met for final resolution.
5. Assess customer needs and promotes services to existing and new customers in a professional manner.
6. Create and process quotes for customers and sales reps, prepare paperwork for shipments; input various transactions.
7. Follow all sales transactions through with continual follow up and review of changes, managing the sale transaction to successful closure.

Experience

5-7 Years

Level

Executive

Education

Associate

Description :

1. Communicates with the general public, other city employees, vendors, management, and the public in order to provide service to patrons.
2. Prepares annual reports, analyses of services, and responds to patron and management requests for information to communicate with staff, patrons.
3. Operates a variety of standard office equipment to prepare performance evaluations, create correspondence.
4. Enters data and information into a personal computer (PC) in order to prepare performance evaluations and record information and data.
5. Reviews the work product of others to ensure compliance with division standards.
6. Monitors and evaluates information and work-related conditions to determine compliance with prescribed operating and safety standards.
7. Performs primary contact and establish rapport with clients, visitors and people going in and out of the institution on a daily basis.
8. Maintains records and keep track of the institution's supplies and the purchases made.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Collaborates with outside sales and network facilities for production and distribution.
2. Manages all critical issues at the branch including sales, sales growth, budgets, margins, and operational expenses, AR, credit & collections, sales forecast, and analysis.
3. Oversees employees; imparts product/process/procedural knowledge through appropriate coaching, mentoring and training.
4. Overall responsibility for safety leadership and compliance of all branch employees.
5. Collaborates with the outside sales force and inside sales personnel in the acquisition and retention of customers.
6. Coordinates sales promotion activities, merchandising and displays.
7. Completes and submits all sales-related reporting accurately and in a timely manner including (shippers, invoices, inventory audits, weekly/monthly and other reports, etc.).

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Supervised day-to-day operations and managed inside the administrative staff.
2. Oversaw recruitment and scheduling activities.
3. Participated in weekly inside/outside sales reporting and marketing, referral follow-ups, and contract calling.
4. Responsible for the activity of approximately 80 caregivers infield, including their individual documentation, compliance, and attendance matters.
5. Increased weekly margins from 31% to a steady 36%, creating a profitable, model location.
6. Operated several sections (salary, supplies, marketing, etc.) of the office's $2.4M annual budget.
7. Decreased overtime by approximately 200 hours/week over 80 employees.
8. Organized several hiring fairs, and utilized local work agencies to find qualified caregivers to develop a large supply of workers, therefore, reducing overtime.

Experience

2-5 Years

Level

Junior

Education

MBA

Description :

1. Reconciled system generated reports to accounting records.
2. Oversaw daily workflow and adjusted workloads to accommodate priority work.
3. Performed special reviews and analyses to ensure the integrity of the overall general controls and the accuracy of the ledger balances and associated reports.
4. Serviced center scheduling, tracking, inventory, billing, and reporting.
5. Regularly reviewed and analyzed funds use within assigned accounts: conducted accounts receivable collection and auditing on the database of over 2000 customers.
6. Determined the appropriateness of the accounting data in documents, computer listings, and ledgers.
7. Identified and determined the nature of errors, taking appropriate action to resolve errors.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Maintain records of goods ordered and received.
2. Responsible for receiving, stocking and inventory control of the product.
3. Locate vendors of materials, equipment or supplies, and interview them in order to determine product availability, price negotiation and terms of sales.
4. Prepare and process requisitions and purchase orders for supplies and equipment.
5. Review purchase order claims and contracts for conformance to company policy.
6. Participate in the development of specifications for equipment, products or substitute materials.
7. Resolve vendor or contractor grievances, and claims against suppliers.
8. Responsible for receiving customer service calls and scheduling the technician fleet.

Experience

10+ Years

Level

Senior

Education

Diploma