Budtender Resume
Objective : As a Budtender, maintained cash register and accountability for the assigned drawer, effectively utilized computer systems and programs for daily operations including customer communication, refill orders, appointment scheduling, and home deliveries.
Skills : Customer Service, Product Knowledge
Description :
- Assisted with the incoming orders, shipments, and deliveries of supplies to ensure efficient inventory management.
- Attended staff meetings and participated in continuing education to enhance product knowledge and customer service skills.
- Maintained and safeguarded entrusted confidential information in compliance with industry regulations.
- Worked with an eCommerce platform to review and approve online orders and patient accounts, ensuring accuracy and compliance.
- Assisted customers in utilizing the eCommerce platform to obtain medical cannabis medications, providing guidance and support.
- Welcomed each guest personally using enthusiastic words, tone, and body language to create a positive customer experience.
- Answered, assisted, and directed all incoming telephone calls to appropriate parties professionally and courteously, enhancing communication efficiency.
Experience
2-5 Years
Level
Executive
Education
AAS in Cannabis Studies
Budtender Resume
Objective : As a Budtender, assisted customers in determining the best treatment course under the supervision of a registered pharmacist and in conjunction with a providers recommendation, while consistently providing exceptional customer service to customers, potential customers, caregivers, and providers.
Skills : Cannabis Strain Identification, Sales Skills, Cash Handling
Description :
- Accurately entered, processed, and stored guest identification and other documentation to maintain organized records of guest interactions, verifying proper paperwork, documentation, and ID for guests.
- Operated computer systems to check in guests and perform other work-related duties.
- Notified other staff of guest arrival and managed the flow of guests into the sales room to ensure a timely, positive experience.
- Performed related clerical work and projects such as typing, filing, and sorting mail distribution.
- Worked as a team to maintain an effective atmosphere and efficient service.
- Cleaned, stocked, and organized the dispensary; working with others to keep all areas cleaned and stocked by the Company's standards at all times.
- Assisted customers with product selection and provided information on cannabis strains and effects.
Experience
2-5 Years
Level
Executive
Education
Cannabis Compliance Training
Budtender Resume
Headline : As a Budtender, actively contributed to company initiatives to achieve set goals and performance indicators, while educating customers on the proper use and storage of medical cannabis medications to enhance their experience.
Skills : Inventory Management, Regulatory Compliance, Cannabis Strain Identification, Sales Techniques
Description :
- Maintained up-to-date knowledge of industry trends and products offered.
- Broke down bulk flowers into sellable quantities.
- Updated menus and signage with informative and visually appealing information.
- Assisted in weekly and daily audits, as well as monthly comprehensive inventories, to ensure that all marijuana products were tagged and tracked properly in METRC.
- Specialized in client relations, dispensary operations, inventory management, and sales.
- Tracked record of upselling products and building relationships with customers to drive repeat business.
- Coordinated with diverse teams in fast-paced business environments.
Experience
5-7 Years
Level
Executive
Education
BS in Horticulture
Budtender Resume
Summary : As a Budtender, I complied with all state laws and regulations, participated in recordkeeping and reporting necessary for State Compliance, and maintained a safe and clean working environment by adhering to custodial procedures, rules, and regulations. I consistently followed infection-control standards, including proper handwashing techniques.
Skills : Communication Skills, Cash Handling, Inventory Management, Regulatory Compliance
Description :
- Executed customer-facing sales for cannabis products, educated customers on products, devices, vaporizers, and dosage levels, and generated 25K-65K in monthly sales.
- Managed 120-160 orders for recreational customers and patients, verified green cards, licenses, and IDs, and gathered order data using MassCIP systems.
- Provided recommendations to customers on medical marijuana strains, vaporizers, and devices based on medical and recreational needs.
- Assisted with routine cleaning and sanitization of display cases, shelves, and sales areas.
- Ensured product labels and pricing are accurate and visible.
- Utilized point-of-sale systems to track sales data and customer preferences, helping to inform future inventory decisions and marketing efforts.
- Adapted to changing regulations and market conditions by staying informed about industry news and adjusting sales strategies accordingly.
Experience
7-10 Years
Level
Management
Education
Cannabis Retail Certification
Budtender Resume
Objective : As a Budtender, I played a key role in training team members on the effective use of cannabis-based medicines, ensuring operational excellence by maintaining an organized workflow; verifying the preparation and labeling of medications, and accurately processing order entries and charges.
Skills : Teamwork, Problem Solving, Team Collaboration, Conflict Resolution
Description :
- Responsible for partnering with management to optimize inventory levels and product selection documenting sales trends, ordering special requests, and reporting on low or over-stocked items.
- Responsible for exceeding sales targets for three consecutive quarters, contributing to team-win of Top Sales in the District.
- Responsible for expanding brand presence as dispensary ambassador to community events providing information, selling products, and securing contacts for email marketing list.
- Responsible for verifying identification and prescription cards to ensure alignment with company and governmental regulations.
- Responsible for leveraging retail sales experience to identify client needs and propose targeted recommendations increasing items per transaction and upsells by 75 each and exceeding sales targets.
- Responsible for expanding knowledge of the cannabis industry researching, documenting, and updating personal knowledge repository of products and regulations.
- Responsible for contributing to daily operations, including stocking, merchandising, pricing, loss prevention, opening-closing procedures, transaction processing, and customer support.
Experience
2-5 Years
Level
Junior
Education
AS in Herbal Medicine
Budtender Resume
Summary : As a Budtender, actively participated in our startup team to educate and safely deliver cannabis products to our patients and customers, assisting customers and caregivers throughout the dispensary process and enhancing their overall experience.
Skills : Attention to Detail, Time Management, Marketing Skills, Adaptability
Description :
- Stayed up-to-date on the latest trends, strains, and products in the cannabis industry.
- Educated customers on the various properties and effects of different strains and products.
- Processed sales transactions using our point-of-sale system, ensuring accuracy and compliance with regulations.
- Assisted in managing inventory levels, restocking shelves, and organizing products to maintain a clean and organized store environment.
- Adhered to all relevant laws and regulations governing the sale of cannabis products, including age verification and product labeling requirements.
- Worked collaboratively with other team members to ensure smooth operations and a positive work environment.
- Greeted customers and provide knowledgeable, friendly service.
Experience
7-10 Years
Level
Management
Education
BA in Marketing
Budtender Resume
Summary : As a Budtender, I supported Hashtags team members and helped to create an accessible and inclusive atmosphere by communicating effectively, prioritizing inclusive and gender-sensitive language, and being patient and appropriate with all coworkers and guests. I worked alongside a healthcare team in a retail cannabis dispensary environment and reported directly to the Dispensary Manager.
Skills : Conflict Resolution, Basic Math Skills, Education and Training, Attention to Detail, Networking
Description :
- Assisted customers in selecting the right products tailored to their individual needs.
- Adhered to all NYS cannabis regulations and company policies diligently.
- Contributed to fostering a positive and inclusive store atmosphere.
- Interacted with customers in a friendly and professional manner, providing tailored guidance and recommendations based on their preferences and needs.
- Assisted in the development and implementation of promotional events and marketing strategies to attract new customers and retain existing clientele in a competitive market.
- Ensured compliance with all local and state regulations regarding the sale of cannabis products, including age verification and proper labeling of items.
- Collaborated with team members to create a welcoming and informative environment, fostering a sense of community among customers and encouraging repeat visits.
Experience
10+ Years
Level
Senior
Education
Cannabis Customer Service Training
Budtender Resume
Summary : As a Budtender, handled cash and provided a correct change to guests, provided personal, informative, and solution-driven interactions that engaged the guest in person and by phone ensured every transaction was completed according to Washington state law as well as our internal Hashtag policies.
Skills : Marketing Skills, Knowledge of Edibles, Time Management, Multitasking
Description :
- Completed customer transactions efficiently and speedily while performing exceptional customer service.
- Remained knowledgeable on products offered and discuss available options while advising customers about safety precautions.
- Adherence to all OLCC regulations, accurately utilized the point-of-sale system.
- Assisted with dispensary operations, including but not limited to operating a cash register, maintaining a hygienic and clean workplace, and stocking products.
- Greeted customers warmly and provided excellent customer service throughout their visit.
- Listened attentively to customers' preferences, needs, and concerns regarding cannabis products.
- Educated customers on various cannabis strains, products, potency, and effects.
Experience
10+ Years
Level
Senior
Education
BS in Food Science
Budtender Resume
Summary : As a Budtender, I stocked products and maintained an organized, clean, and professional retail space. I clearly and concisely communicated the effects and benefits of a variety of cannabis products and checked various forms of identification, including Drivers Licenses, to ensure compliance with regulations.
Skills : Knowledge of Concentrates, Customer Education, Customer Service, Sales Techniques
Description :
- Offered recommendations and guidance based on customers' individual preferences and desired outcomes.
- Answered customer questions regarding cannabis laws, regulations, and safe consumption practices.
- Provided information on different consumption methods and their effects.
- Stayed up to date with current cannabis industry trends, product knowledge, and regulatory changes.
- Maintained a comprehensive understanding of the dispensary's product offerings, including strains, edibles, topicals, concentrates, and accessories.
- Assisted customers in selecting appropriate products based on their desired effects, potency, and preferences.
- Participated in ongoing training and education programs to stay current with industry trends, product knowledge, and best practices in customer service.
Experience
10+ Years
Level
Senior
Education
AAS in Cannabis Studies
Budtender Resume
Summary : As a Budtender, I greeted incoming customers with a welcoming tone, answered questions about the products, and offered tailored advice while following strict compliance requirements.
Skills : Multitasking, Adaptability, Customer Service, Product Knowledge.
Description :
- Understood and enforced security protocols, including customer ID verification and tracking purchases to ensure compliance.
- Managed and restocked cannabis inventory, ensuring products were properly labeled, tracked, and organized for customer accessibility.
- Understood product storage requirements to maintain the freshness, potency, and quality of cannabis products.
- Handled cash transactions, balanced the cash register, and processed card payments with accuracy and attention to detail.
- Ensured accurate product labeling, dosing, and pricing to provide customers with clear information.
- Complied with safety protocols to maintain a clean, organized, and welcoming dispensary environment.
- Handled cash transactions efficiently, maintained cash registers, and processed sales accurately to ensure customer satisfaction.
Experience
10+ Years
Level
Senior
Education
Cannabis Cultivation Techniques
