A Business Liaison is an employee who takes responsibility for building and maintaining beneficial relationships, facilitates communication, and coordinates activities among two or more agencies, businesses, or people. Some common tasks relating to the role are listed on the Business Liaison Resume as – acting as a technical or subject matter expert for the person, agency, or business they represent; acting as a point of contact on behalf of the business during major events such as emergencies or leadership changes, and being the primary people when it comes to event promotion and brand perception purposes.
Successful applicants are expected to work in a fast-paced, and high-pressure environment, and be willing to take initiative and be able to address issues. Other crucial skills include strong communication skills, and a good understanding of the parent business and how it impacts the stakeholders. A business Management degree is often highlighted on resumes.
Headline : Proven record of improving productivity, efficiency, costs and quality through solutions design/integration. Highly skilled in leading the full cycle of development projects and implementing improvement processes. Global background includes interactions with teams in Europe, Canada, and Mexico; Spanish-English bilingual.
Skills : Viewable, Six Sigma, Business Intelligence, Product Distribution, Manufacturing.
Description :
Reviewed JBA-ERP system for upgrade to new system.
Assigned to design and implement Project Management System, as well as improve office processes, data quality, and overall productivity.
Project Priority Application - Created basic template to sort projects by priority column, transferring basic spreadsheet to Lotus Notes and illustrating fulfilment of first 3 requirements: single version, only one copy, and improved data organisation.
Accepted by IT Project Team for implementation.
Designed solution for documenting and processing credit of exportation sugar.
Used Qlik View to create design/process for pulling information every day from any period.
Increased credits per year to DFI by $1.2 million and reduced process from 3-4 weeks to minutes.
Experience
5-7 Years
Level
Executive
Education
Master's
Business Liaison Resume
Summary : Searching for a Business Liaison position that will utilize my skills as an IT Project Manager with vast telecommunications experience and a proven track record of implementing world class IT billing solutions, customer service programs and initiatives. The leadership and versatility I have displayed through successes in delivering consulting IT Liaison Relationship Management in Sales Operations, Marketing Product & Offer Operations, Customer Service, Channel Project Implementation and Program Office Management.
Worked on complex billing system integration projects as part of a Program Management Office and as a Business Liaison.
Responsible for acting as liaison to the Finance Billing Operations Team to address items identified to be potential Gaps to prepare to migrate Wireline Telco customers to the U- verse billing platform.
Worked with the Business clients in AT&T with legacy IT Applications identified to be sunset to prepare them to have potential Gaps to be reviewed by ILT Architecture and work to document known differences.
Provided program management support of the ILT Business Readiness team by providing twice weekly Status Slides to the ILT Conversion Program Management Office, Microsoft Project Plan to the ILT Program Information Office and Change Control Board submissions.
Facilitated weekly ILT Cross Functional update call by preparing meeting materials, documenting minutes and action items for the Business community regarding progress on known difference management and progress towards conversion of customers.
Facilitated daily calls of obtaining updates on defects to document progress and drive resolution on Severity 1 defects during the 1106 billing release in a 24 x 7 war room, early testing for pre-1110 billing release and post-release.
Provided support by hosting conference calls and following up on defects to make sure they were triaged, fixed and retested.
Experience
10+ Years
Level
Senior
Education
BA In Public Administration
Business Liaison Resume
Summary : Communications and branding/marketing Business Liaison professional with advanced experience in establishing and nurturing business relationships with internal and external parties of the company. Collaborating and networking with current and future communication, marketing, and advertising pieces to maximize the company's overall strategic goals and bottom line.
Skills : Planning/Leadership/Management Support .
Description :
Responsible for the frontline impression of branding our company's healthcare support services.
Liaisoned between the physicians and hospital staff, patients/families, key referral sources, and our company.
Educated physicians, families, and patients of our support services.
Cold called and appointments set throughout each week.
Networked with the public at key events weekly to keep in-touch with the competition and referral resources within the communities we serve.
Provided in-service programs to educate physician and key hospital clinical staff on important hospice services and admissions process.
Conducted lunch and learn sessions for new and prospective accounts.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Science
Business Liaison Resume
Headline : An emerging business Business Liaison professional seeking to work in a challenging and stimulating environment with the opportunity to utilize my current proficiencies, enhance my experience and enrich my knowledge to contribute to the growth of an organization.
Skills : Microsoft Office, Quorum, Business Objects, Right Angle, Contract Negotiation.
Description :
Assisted business owners with documenting and formalizing detailed Quorum applications (QPTM, TIPS, QDOD, ESUITE, and QQM) system requirements.
Collaborated with third party vendors as well as internal resources to develop and deploy support and project solutions (e.g., configurations) to achieve business requirements.
Led role in production support and issue resolution management activities including approving and monitoring both Capital and Expense budgets and the management of all Statements of Work (SOW) and Quorum application Support agreements.
Interpreted existing Sarbanes-Oxley (SOX) controls and applies to existing and proposed processes to ensure compliance.
Developed and maintained processes to verify that physical pipeline receipt and delivery volumes match contractual volumes to ensure that the pipelines are fully allocated and balanced.
Participated in Shipper Services department and company initiatives to include revising Tariff language to eliminate ambiguity or in support of new transportation services.
Partnered with, and advises Gas Scheduling team with defining and improving overall scheduling processes.
Experience
5-7 Years
Level
Executive
Education
Masters In English Program
Business Liaison Resume
Headline : Business Liaison with 6 years of experience in Assisting with product planning, as well as market research and analysis, Identifying and maintaining customer relationships with key stakeholders within the company's industry, Working closely with business development teams to identify new business opportunities and manage them from start to finish, Identifying key accounts, develop recommendations for customer acquisition, and work closely with marketing teams to build relationships with key customers.
Recruited companies throughout the U.S. to participate in an occupational research program (ONET(TM) - U.S.
Contacted businesses via phone, fax, and email in order to ensure research parameters and protocol were followed.
Resolved problems and answered questions from business contacts to persuade and promote participation in research efforts.
Computed random sampling and documented research progress in an internet, web-based, case management system.
Managed end-to-end digital Burts Bees Raw Material Questionnaire execution, including: initiate requests with suppliers, provide real-time status updates, ensure closure of corrective actions, coordinate reviews and identify escalation needs.
Facilitated raw material follow-ups, routing and reporting.
Assisted suppliers, licensing partners and internal teams with trouble-shooting support and to expedite Raw Material Questionnaire approval process and ensure data integrity.
Experience
5-7 Years
Level
Executive
Education
MS
Business Liaison Resume
Summary : Targeting Business Liaison Over 9 Years in Key Leadership Roles with a Fortune 100 Insurance Company Combine Masters of Public Administration with clinical knowledge and managerial talents for optimal operations management Well-educated and talented career professional with a successful and progressive background in Business and Insurance settings.
Skills : Microsoft Word, Business Management.
Description :
Prioritized and managed daily workflow for all projects related to internal claims applications and admission for 8,500 staff members utilizing the Online Employee Manager Application (OLEM) System.
Served as business and technical liaison to client owners and IT Developers for optimal system and applications usage.
Assumed role at a time when there were 140+ unscheduled projects in the pipeline; within first 18 months cleared 40% of the projects that were costly and unproductive and released 88% of critical projects within the first calendar year.
Set-up procedure for all projects to be vetted through the OLEM Review Board (ORB) for merit, and to ensure maximum ROI and accuracy prior to final approval and submission to IT.
Generated annual cost savings of $5M with internal development of the Catastrophe Claims Department.
Integrated largest corporate iPhone roll-out to 8,500 employees over a 6-month span with a 97% success rate and overall savings of $500K.
Managed development of internal time card solution for over 8K employees project to save $10M.
Experience
7-10 Years
Level
Management
Education
Master Of Public Administration
Business Liaison Resume
Objective : Creative and ambitious Business Liaison professional with eleven years experience within the social services field looking to obtain a long-term position where my skills are utilize to provide outstanding services to those in need. Proactive, motivated and exceptionally detail-oriented. Excellent project management skills.
Independently provided summary, recommendations and research, compile and perform in-depth analysis on critical operational data for 3rd party vendors when corrective action may be necessary.
Monitored adherence to outstanding corrective measures ensuring compliance with Office of the comptroller of the Currency (OCC) Consent Order, Consumer Financial Protection Bureau (CFPB) requirements and other regulatory requirements.
Created policy/procedure documents to ensure uniform reporting on high risk issues within the department for Centralized Issue and Corrective Action Tracking (CICAT) and Real Estate Compliance and Operational Risk (RECOR).
Managed a global clientele base including multi-million dollar corporations from over a dozen industries.
Coordinated with clients and engineers to facilitate the development of custom polymers suited to application specific requirements.
Recorded, processed and invoiced all incoming purchase orders.
Established a private sector reentry plan for the return of businesses to disaster struck areas in order to facilitate recovery and return privately.
Experience
2-5 Years
Level
Junior
Education
Master's
Business Liaison Resume
Objective : A Business Liaison professional who is exceptionally, adaptable, a natural leader, polished, poised, ambitious, innovative, open to cultural diversity, a collaborator, team player, responsible, dependable, prompt, courteous, determined, successful and flexible. Demonstrated success record in: Maximizing efficiency in company structure.
Skills : Bilingual Spanish, Sales Management, Public Relations, Public Speaker, Communication, Business Development.
Description :
Established business alignments with different CSG functions and priorities with the Worldwide Business Administration Manager.
Fulfilled orders from warehouse locations spanning across multiple continents.
Helped to target the organizations engagement and communications activities to employers.
Created application in Lotus Notes to add, change, delete, and cancel projects; passed screen formats, field specification, functionality, authorization, and parameterization of control field.
Represented significant difference between former Excel solution and Lotus Notes solution.
Engaged in discussions with key decision makers to ensure alignment of business priorities with strategic objectives.
Developed effective communication mechanisms to allow for greater alignment between departments and product groups.
Experience
2-5 Years
Level
Junior
Education
Master's
Business Liaison Resume
Summary : Highly qualified Business Liaison with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Microsoft Office, IDX, Oracle, Access, Business Development, Account Management, Inventory Management, Medical Records.
Description :
Provided outreach and procurement technical assistance to Small, Minority, Women-Owned, and Veteran -Owned businesses seeking to compete for DOD and other government contracts, so that those firms could diversify their customer base, while creating new jobs, and retaining existing jobs for a thriving and prosperous economy.
Collaborated with Small Business Administration (SBA), Supplier Development Councils, Procurement Technical Assistance Centers (PTAC) and other federal, state, and local agencies on outreach and training activities.
Maintained small business database.
Worked with SBA and PTAC, developed a year-long workshop series designed to walk business through laying the contracting foundation, to solicitation review, and proposal development.
Served as consultant liaising between internal shared services company and business units to provide cost transparency on internal allocations.
Directly supported business management and assisted with staffing, financial analysis and annual plan ($150M, 1,500 FTE).
Presented monthly results, annual plan and cost / variance explanations to business CFO and finance staff.
Experience
7-10 Years
Level
Management
Education
MS
Business Liaison Resume
Summary : Seasoned Business Liaison professional with over 15 years of business development experience, specializing in national accounts, sales training and management. Worked with over 20 Fortune 500 companies in the development of effective sales and communications programs. Extensive experience in government communications, health advocacy and media relations.
Worked collaboratively with employer sites to provide support and services to Young Adult Internship Program (YAIP) students to ensure their successful engagement in the workforce.
Worked with education staff to assist students in post-secondary planning, including college or careers.
Facilitated outreach in the community to secure job placement referrals and internships for the YAIP participants.
Assisted in orientation, assessment and skills development activities to qualify students to participate in a subsidized internship.
Collaborated with partnering job sites in management of student internships, including but not limited to: work plans, attendance, learning experience/progress, documentation of internship reports in student files.
Partnered with business to determine technology and staffing requirements in order to develop accurate forecasts and plan for both supplier and consumer.
Defined business priorities by drawing on the companys strategic vision and long-term goals.
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