A Business Solutions Specialist coordinates with the management and understands the business problems and develops effective solutions. A well-drafted Business Solutions Specialist Resume mentions the following core duties and tasks – recommending business strategies and ideas for achieving company revenue goals; working with management for identifying new business opportunities and writing business cases; collaborating with project manager in planning and executing assigned projects; determining resource requirements and identifying resources with appropriate skills sets; analyzing business process changes, and determining their impact to customers.
The nature of the job demands the following qualities – strong knowledge of common business problems and its solutions; a methodical approach; staying abreast with latest developments and strategies; the ability to identify risks and develop proper mitigation plans. It is common for Business Solutions Specialists to hold a Master’s degree in Business Administration.
Objective : Insightful Business Solutions Specialist with a degree in Communications, who is experienced in banking products, policies procedures. Self- motivated team player, with trusted abilities to find diverse solutions for individuals, small businesses, and mid-market companies.
Skills : Microsoft Office, Adobe, Ability To Exceed Monthly Goals.
Description :
Worked with employers and Business Solutions Team to pre-screen and refer qualified candidates, recruiting from the workforce center, and networking.
Ensured that job posting are of the highest quality and in compliance.
Assessed employers' needs and follows up to ensure those needs are met.
Assisted with EWA performance by utilizing lead sources to identify new employers and by utilizing REEMS reports to identify and re-engage employers.
Built and maintained relationships with employers seeking assistance in recruiting qualified job seekers.
Ensured services including but not limited to job postings.
Promoted and provided with excellence, in compliance, and in a timely manner.
Experience
2-5 Years
Level
Junior
Education
BBA
Business Solutions Specialist Resume
Summary : Relentlessly proactive Professional seeking to apply unique experience and skills to improve oneself and those around. Actively managing account complexities to benefit organizations with excellent revenue growth and overhead cost reduction.
Skills : Microsoft Office, Salesforce, Account Management, Sales, Customer Service.
Description :
Took inbound calls for high-risk clients.
Diagnosed problems their accounts were incurring and expedited a plan to immediately solve them.
Became the account new point of contact.
Customized excel reports, answered clients' emails, and prioritized the different needs of customers while taking inbound phone calls.
Took escalations.
Identified problems, addresses and acknowledged the client's concerns, and negotiated a fair outcome for both the customer and Verizon Wireless.
Mentored peers on how to resolve the situation.
Experience
7-10 Years
Level
Management
Education
MBA
Business Solutions Specialist Resume
Headline : Versatile high-energy Business Solutions Specialist professional who supports and enhances initiatives by driving results and contributing to team efforts by accomplishing established goals. Focused on delivering impeccable customer service, developing brand strategy.
Educated customers on the benefits and pricing of recommended products and services.
Explained how the recommendations would resolve current and future issues.
Responsible for managing 40+ accounts on a day to day basis.
Led multiple team meetings covering best practices, new policy and procedures, and explaining new MBO targets.
Responsible for customer follow-ups, including engaging key decision-makers.
Reviewed customer account information while on calls, identified and acted on sales opportunities.
Applied expert consulting skills by introducing broad solutions and services to address technical business needs.
Experience
5-7 Years
Level
Executive
Education
BS
Business Solutions Specialist Resume
Objective : To secure a Business Solutions Specialist position within an organization that utilizes my analytical skills, strategic thinking, and leadership abilities acquired throughout my 6 years of professional work experience.
Skills : Technical Support, Internet Research, Customer Service.
Description :
Visited and monitored stores district-wide on selling cultures and reported results to District Managers.
Responsible for helping teams drive sales.
Developed Take 5, an internal canvassing program that went nationwide.
Awarded the employee of the quarter.
Introduced Business Solutions services to new and repeat employers.
Communicated job opportunities to Talent Development staff.
Utilized internal and external sources to fill job openings.
Experience
2-5 Years
Level
Junior
Education
BA In Psychology
Business Solutions Specialist Resume
Summary : Sales and Management Professional experienced in working in fast-paced environments that demand strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and committed to superior service both to my customer and my employer.
Skills : Troubleshooting, Public Speaking, Management Skills.
Description :
Identified prospective customers by using business directories and following leads from existing clients.
Wrote sales contracts for orders obtained and submitted orders for processing.
Selected the correct products based on customer needs, product specifications and applicable regulations.
Prioritized tasks and projects to meet tight deadlines.
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Consulted with businesses to supply accurate product and service information.
Met existing customers to review current services and expand sales opportunities.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Business Solutions Specialist Resume
Headline : Dedicated Business Solutions Specialist possessing comprehensive knowledge of project and program management techniques. High energy, enjoys varied work with unsurpassed worth ethic.
Skills : Microsoft Office Suite, Detail-Oriented, Time Management Skills.
Description :
Acted as an account manager for major corporate and public sector business accounts.
Provided contract processing, billing research, account adjustments, technical support, and processing of all new equipment and service to accounts.
Achieved the highest level of customer satisfaction for customers by proactively monitoring business accounts on a daily and monthly basis.
Improved customer satisfaction by acting as a single point of contact for critical billing and service issues, achieving excellent customer experience.
Enhanced customer relations by providing training for accounts on equipment and service features, ensuring customers were comfortable and efficient with using services.
Monitored incoming service requests and ensured timely installation for high-level customers by meeting all deadlines and surpassing customer expectations.
Managed a portfolio of clients and conducted site visits to determine business needs.
Experience
5-7 Years
Level
Executive
Education
BS In Marketing
Business Solutions Specialist Resume
Summary : Skilled Business Solutions Specialist and talented at improving team performance through innovative management. Offers thoughtful, comprehensive, and constructive feedback to staff members to promote productivity and company loyalty.
Skills : Business Management, Product Knowledge, Data Analysis, Business Development.
Description :
Provided business solutions and assistance to local business owners and entrepreneurs.
Provided one-on-one business counseling and business start-up guidance.
Served as liaison between business owners and various government organizations.
Designed and maintained the Chamber's Business Assistance web page.
Interviewed and selected faculty for Entrepreneurial Academy.
Organized and managed special community events.
Performed account analysis and made service recommendations based on customer needs.
Experience
7-10 Years
Level
Management
Education
BS
Business Solutions Specialist Resume
Objective : A technically savvy, detail-oriented business support leading associate who handles customer service, conflict, and issues in the business field with proven success and expertise. Looking for a position that will allow me to use my current skill set while developing new skills in the workplace.
Skills : Adobe Suite, Customer Service, People Skills, Social Perceptiveness.
Description :
Provided quality customer service to major, national, and government accounts with difficult or complex customer issues.
Ensured that all complex and technical issues are reviewed using Tier II Troubleshooting.
Assisted in identifying high-risk customer groups and respond accordingly.
Acted as a point of contact for workgroup when leadership is out of the building.
Reviewed customer account information while on calls, identify and act on sales opportunities.
Leveraged relationships with all internal departments to follow-up on all customer problems and ensure that the issue is resolved within 24 hours.
Assisted BSS team members in achieving key metrics.
Experience
2-5 Years
Level
Junior
Education
BA In English
Business Solutions Specialist Resume
Summary : Seeking the opportunity to join an organization that effectively promotes strong analytical business practices, proven sales experience, technical knowledge, and high-end customer service skills.
Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.
Communicated regularly with the territory, regional and strategic managers for daily support and strategic planning for accounts.
Consistently met and exceeded department expectations for productivity and accuracy levels.
Researched and customized service proposals for clients.
Developed spreadsheets to track bi-monthly billings, client proposals, contracts, subcontracts, and subcontractor licenses.
Received the Outstanding Solutions Specialist Award after only six months of employment.
Provided training support for all new-hire classes coming into the BSS (Business Solutions Specialist) department.
Experience
7-10 Years
Level
Management
Education
MBA
Business Solutions Specialist Resume
Summary : An enthusiastic and hard-working high school graduate who is keen to find a position in order to further my skills and obtain hands-on experience and exposure within the field. Able to work on own initiative or as part of a team and can deal with administrative duties proficiently.
Skills : Managerial Experience, Strong Customer Service, Experience With Various POS, MS Office Systems.
Description :
Submitted monthly order requests in MS.
Built solid rapport with customers to ensure sales.
Activated and serviced on new devices.
Troubleshoot and repair customer-owned devices.
Maintained a clean, customer-friendly environment.
Maintained a 100% quality rating month-over-month.
Provided online support to internal and external customers through account servicing and maintenance for National, Major, and SMB Accounts.
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