Business Support Manager Resume
Summary : Business Support Manager with strong business acumen developed through functional rotations in different corporate roles within publicly and privately held companies representing rapid-growth, start-up, and turnaround environments.
Skills : Proficient in Microsoft Word, Excel, PowerPoint, Supervising Skills.
Description :
- Developed and implemented business strategies and processed for execution at the store level.
- Developed the Holiday Merchandise Execution Validation Process which provided concise direction for the setup of critical holiday merchandising and operational elements.
- Allowed business unit leadership teams to execute mid-course corrections or catalog learning's for next year.
- Participated in cross-functional teams supporting the launch of multiple strategic marketing, merchandising, and operational initiatives.
- Created an abridged version of the massive monthly merchandising and promotional direction to facilitate review of store execution by field leadership teams.
- Developed succinct business unit reporting of all holiday at-risk/seasonal merchandise sales.
- Defined a process for store management to analyze incremental merchandise needs to comply with inventory and finance teams' methodology for supporting individual business units.
Experience
7-10 Years
Level
Management
Education
A.A. In Management
Business Support Manager Resume
Summary : Seeking a challenging and rewarding position in a professional and fast-paced environment. To develop essential business information and provide counsel to management for all business analysis, product costing, and return on investment activities.
Skills : Project Management, Change Management, Assessments, Talent Management.
Description :
- Responsible for partnering with businesses in relation to client pricing and profitability metrics and reporting, from acquisition through the client life cycle.
- Consulted clients about campaign requirements and objectives.
- Acted as the content and technical subject matter expert for key project initiatives.
- Identified and socialized process enhancements, setting deadlines, assigning responsibilities, and monitoring/summarizing project progress.
- Prepared strategic analysis of potential business and/or operational opportunities in relation to new business, transition of care, using customized solutions.
- Conducted needs assessments and identification to ensure the program teams and other external stakeholders receive information in a timely manner.
- Led operations staff with consulting and analysis services to support initiatives intended to achieve a breakthrough or incremental process improvement.
Experience
7-10 Years
Level
Management
Education
Project Management
Business Support Manager Resume
Objective : To obtain the position of Business Support Manager. To utilize knowledge and experience to improve the quality of services while maintaining assurance of compliance and regulatory requirements.
Skills : Microsoft Suite, ERP, Computer Literate, Account Management, Retention, Team Leadership.
Description :
- Provided a point of contact for business users into IT and acts as a conduit, and managed business expectations.
- Conducted interviews and performs analysis in order to create Business Cases/requirements for projects.
- Conducted preliminary investigation for all project requests.
- Reviewed requirements, specifications, test, support, and training plans to ensure they are in line with business objectives on projects.
- Participated in root cause analysis in order to recommend product enhancements or other appropriate actions to improve productivity for both the business units and IT.
- Facilitated removing barriers that hinder the team's productivity.
- Responsible for consolidation, reporting, and analysis of all financial results of the engine business.
Experience
2-5 Years
Level
Junior
Education
BS
Business Support Manager Resume
Summary : Business Support Manager with diverse technical, administrative, and management experience provided on a variety of Department of Defense projects supporting and coordinating business support activities.
Skills : Project Coordination, Program Management, Event Operations.
Description :
- Responsible for the implementation and oversight of the activities identified in the project Configuration Management Plan (CMP).
- Provided leadership and training with respect to Service and Change Management Processes and SCSM tool.
- Evaluated propose changes for compatibility, omissions, and other discrepancies and initiate corrective action(s).
- Administered and lead the Configuration Control Boards (CCB).
- Administered configuration audits document results and assured closure of discrepancies.
- Compiled, wrote, and estimated configuration management activities in response to Request for Proposals (RFQ).
- Developed a model to analyze the potential fte impacts within thousands of client migrations,.
Experience
10+ Years
Level
Senior
Education
Certification
Business Support Manager Resume
Summary : Seeking the position of Business Support Manager. Expertise with management systems development, exploration activities, development projects, and production operations.
Skills : Excel, Access, SQL, PowerPoint, Management.
Description :
- Responsible for executing the development of automation routines, reporting, and analytics for QBE quality assurance.
- Effectively delegated and distributed work to team members.
- Developed and defined consistent and effective processes and implement industry best practices to ensure accuracy, efficiency and transparency in reporting dashboards.
- Improved processes and procedures within the team to increase the level and quality of service provided to internal and external customers.
- Developed and maintained strong relationships across business units and with external partners, ensuring the highest level of customer and client satisfaction.
- Effectively communicated with clients in regards to issues and procedures.
- Provided leadership and coaching to a team of developers, reporting analysts and batching technicians.
Experience
10+ Years
Level
Senior
Education
Business Administration
Business Support Manager Resume
Headline : Diligent and driven Business Support Manager who has achieved success in a variety of roles with increasing levels of responsibility. An effective communicator and team-builder with strong analytical, management, and organizational skills.
Skills : Microsoft Office, Customer Service, Hospitality, Marketing And Promotions.
Description :
- Created and maintained Monthly Business Review for Executive Level audience.
- Responsible for the development of, internal audit testing, and reporting of controls to ensure regulatory and enterprise requirements.
- Provided feedback on identified findings that are critical or process in nature and works with LOBs.
- Provided analytical support in executing internal control discipline and operational excellence.
- Gathered and organized data in order to monitor and test the effectiveness of key controls.
- Prepared documentation for tracking, monitoring, and escalation of risk-related issues to management.
- Developed procedures, processes and routines, and ensures compliance.
Experience
5-7 Years
Level
Executive
Education
M.S. In Management
Business Support Manager Resume
Objective : Under the direction of the Cash Services Support AVP, the responsibility for providing leadership and assistance in administering and managing critical functions and activities throughout the department and will serve on Bank and System workgroups.
Skills : Communication SKills, Customer Relations, CRM Software Management.
Description :
- Created a Sales planner and report to collect vital information regarding sales gained and lost which lead to showing the loss of over $1 Million monthly.
- Worked with a team of 10 admins to help support over 300 employees across multiple organizations.
- Updated user profiles to manage permissions; mass data loads and data analysis.
- Modified Salesforce objects to better meet the needs of the company.
- Created custom reports and report types.
- Edited, created, and documented workflows, approval processes, and more.
- Applied to create sales and accounting team, fixed-asset and work-in-progress accounting procedures.
Experience
2-5 Years
Level
Executive
Education
BS
Business Support Manager Resume
Objective : To build and manage trusted relationships with key client representatives to identify and prioritize opportunities that effectively enable business objectives through technology solutions.
Skills : Customer Relations, Customer Service, Management Skills.
Description :
- Responsible for sourcing all floral categories of over $200M annually.
- Partnered with key suppliers to deliver a high-quality products for corporate stores and independent retailers.
- Developed category strategies and seasonal action plan with strategies and tactics for assortment, placement, pricing, and promotion, to achieve sales and profitability targets.
- Analyzed category financials and conducted category reviews to make decisions regarding assortment to maximize assortment mix, sales, and profits.
- Coordinated special corporate floral projects, including Floral ETN Transition.
- Provided system and workflow improvements for the floral pre-book and purchase order processes.
- Performed budgetary analysis, reports or special project work as requested by business partners and senior management.
Experience
2-5 Years
Level
Executive
Education
Bachelor's
Business Support Manager Resume
Summary : Dynamic and results-driven professional with multiple years of experience providing executive-level support and office management, achieving goals associated with administrative and organizational initiatives.
Skills : Microsoft Outlook, Electronic Questionnaire Processing System, Joint Personnel Adjudication System.
Description :
- Analyzed, organized, and directed office operations and procedures for a busy Sales/Business Development department at a healthcare technology firm.
- Managed and provided support services to department leaders in the functional areas of project management, process flows, policies & procedures, vendor and program management.
- Managed calendars of Senior Vice President of Sales and Business Development Directors.
- Organized, prioritized, and managed workflow, scheduled, and coverage of administrative support staff to ensure optimum efficiency for the department.
- Assisted with department human resource functions by scheduling and conducting interviews, manage personnel files.
- Planned and managed logistics for events, training workshops, onsite/offsite client meetings by selecting venues, coordinating catering, and managing budget/expenses.
- Acted as department liaison for key initiatives within the Sales/Business Development department.
Experience
7-10 Years
Level
Management
Education
Public Administration
Business Support Manager Resume
Headline : To obtain the position of Business Support Manager, responsible for providing analysis and interpretation of the financial condition of the Division or development of product price strategy.
Skills : Communication, Patience, Problem Solving, Diplomacy.
Description :
- Worked with management and team members to proactively identify, manage, and escalate risks which may impact the business.
- Monitored interactions to ensure that team members are giving accurate information and following approved practices.
- Coached and developed a positive and productive work environment and builds relationships with business partners.
- Utilized reporting for business metrics to guide team member coaching and performance management.
- Resolved routine and some escalated problems and exercises judgment in making override decisions or recommends action to top-level management for decisions outside the authority level.
- Ensured capabilities and knowledge of team members keep pace with customer expectations.
- Assisted and made employment decisions and sets performance standards.
Experience
5-7 Years
Level
Executive
Education
A.A. In Management
