A Business Support Representative addresses customer issues and solves them in an efficient and timely manner. The job description entails interacting with customers on a variety of channels such as phone, social media, and email. A well-toned Business Support Representative Resume indicates the following duties and responsibilities – managing the business channels, developing reporting systems, collaborating with business analysts, taking ownership of customer issues, escalating unresolved issues to the appropriate internal teams, and documenting knowledge in the form of solution articles.
Those with the following qualifications make a good Business Support Representative – solid conversation skills to speak with a variety of customers, competent technical knowledge, the ability to multitask, attention to details, and the ability to honor deadlines. Employers prefer to hire those having a degree in Business administration or Management.
Headline : To secure a career opportunity that enables me to be a vital team member utilizing my creative marketing skills and sales experience to secure my financial goals.
Skills : Clerical, Management Skills.
Description :
Scheduled appointments.
Billed patients.
Directed calls to appropriate staff.
Answered telephones.
Greeted visitors.
Directed guests.
Completed insurance and other claim forms.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Business Support Representative Resume
Summary : To obtain a Business Support Representative position in which you can apply and develop different skills and abilities required to contribute effectively to your company.
Skills : Microsoft Office, Communication Skills.
Description :
Processed requests for documents and new boxes of the Bank and subsidiaries.
Revised, updated, and file the report of the boxes eligible for destruction, as established by the retention policy including assembly.
Updated the information in the system of Iron Mountain names of departments and physical address.
Processed requisicisiones of users of the Bank and Subsidiary sent electronically.
Provided support to users, and resolving situations via telephone or via email.
Identified with number owned by new equipment purchased by the Bank.
Coordinated the delivery of donations of equipment that allows compliance.
Experience
10+ Years
Level
Senior
Education
BS In Accounting
Business Support Representative Resume
Summary : A dependable, experienced, and quality-driven professional seeking a full-time position utilizing my skills towards being an integral part of the Enterprise Team. Held Extensive Background Security Clearance Training Customer Service Oriented Attention to Detail Data-Oriented Office Machinery MS Office Perfect Audio Networking (WebEx/Meeting Place) Filemaker Pro Communication (Verbal/Written/Public Speaking) Prioritize Tasks.
Skills : MS Suite, Goldmine, ACT, Outlook, Accpac, Sage, Salesforce, and SAP.
Description :
Supported the management and execution of the ULA College Intern Program working closely with Personnel to in maintaining confidential records, hiring, preparing College Interns for full time position at ULA.
Used hardware and software applications to retrieve data and create spreadsheets and PowerPoint presentations to support multiple interfaces.
Supported the development, rollout, and training of a new Technical Decision Making data entry process for the enterprise.
Organized and worked with confidential and detailed records.
Supervised the program to pick up the containers whose information is confidential.
Oversaw the technological equipment of the Bank in a fourth store, reviewing the inventory electronically, receiving equipment from different companies.
Registered patients.
Experience
10+ Years
Level
Senior
Education
G.E.D
Business Support Representative Resume
Headline : To obtain a technical support position that will utilize my experience with personal computers that includes installing software programs, troubleshooting various operating systems and hardware components.
Took multiple inbound service calls helping route vendors to the correct department by listening and probing efficiently.
Assisted vendors with login problems, corrections on BPO reports, and help with vendors having trouble submitting expenses.
Helped vendors upload photos and help locate parcel or APN numbers if vendors were having trouble locating a property.
Assisted Valuations with recruiting on difficult orders.
Tracked and forwarded incoming company faxes.
Assisted Accounting with stuffing vendor checks every month.
Gave general information on orders if provided in the notes; for example can provide agents with closing dates, times, locations, who the title company is if indicated in notes.
Experience
5-7 Years
Level
Executive
Education
MS
Business Support Representative Resume
Objective : An organized, detail-oriented and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple task and stay calm under pressure.
Skills : Microsoft Word, Marketing Communications, Microsoft Office, Customer Service.
Description :
Answered calls from our Business customers and Sales Representatives, Handle billing, credits, collections and contracts.
Worked closely with a Business Sales Representatives or B2B if you will.
Responsible for processing in a timely manner.
Worked in several departments within this company.
Started in Customer Service, advanced to Marketing and then to Business Support.
Used Providing excellent customer service to our external customers as well as our internal customers.
Made connections to better the business.
Experience
0-2 Years
Level
Entry Level
Education
GED
Business Support Representative Resume
Summary : Business Support Representative Professional with 10 years of experience in the computer industry and military as a WAN/LAN technical specialist, data communications analyst, and support representative. Background includes user support, systems installation, repair, maintenance, troubleshooting, problem resolution, installation of structured wiring systems, and purchasing new equipment. Proven record of success reducing downtime and project time and eliminating errors.
Skills : Communication Skills, Customer Service.
Description :
Provided technical support to residential, small and large business customers.
Troubleshot customers' broadband connectivity, including ADSL, SDSL, IDSL circuits, domain and DNS issues.
Interacted with vendors to provide timely and thorough resolution of all customer concerns and complaints.
Took ownership of all issues through to resolution, delegating to others when necessary to provide the best customer service.
Responded to service tickets opened by customers and other Speakeasy employees.
Documented all actions taken throughout the resolution process.
Maintained consistent quality and performance metrics as set out by management.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Business Support Representative Resume
Summary : An experienced Lead Generator and Inside Sales Support professional with 10 years of experience. Built strong, profitable account relationships through persistence and have a Hunter sales mentality and work well in a fast-paced environment. Experienced selling PC Hardware and Software. With a record of 80-100 consistent out bound calls per day, work well under pressure, multitask, and have strong attention to detail.
Generated sales lead via phone, web-based tools, and email.
Persuaded customers of the benefits of product solutions.
Managed local designer's calendars scheduling sales leads with personal in-home design consultations.
Maintained contact with sales leads throughout the sales process ensuring a superior quality of service.
Assisted franchise operations with resolving equipment and network-related issues.
Placed second in most appointments booked.
Acknowledged by the department manager for my ability to manage challenging customer situations.
Experience
10+ Years
Level
Senior
Education
Bachelors Of Science
Business Support Representative Resume
Summary : A high-energy, self-motivated individual with excellent communication skills and a superior work ethic. Although work well independently, equally comfortable working as part of a team.
Collected, maintained, and distributed all documents necessary to ensure correct configuration and control for TVA nuclear power plant processes that ensure conformance to our customer requirements.
Developed and maintained a comprehensive filing system and computer database (Maximo) for all documents to be retained in the document control center.
Worked under the Director in the document control center to ensure that all users have the latest revision of appropriate documentation in a timely manner.
Helped maintain a computer database of all filed documentation that ensures fast retrieval of documents.
Performed clerical typing duties to generate documents as necessary.
Performed duties as defined in TVA nuclear power plant document control for Startup Engineering policies and procedures.
Used basic Excel, Microsoft Word, and our billing software daily.
Experience
7-10 Years
Level
Management
Education
GED
Business Support Representative Resume
Objective : Offering a prolific record of achievement in delivering impactful analyses of Internet-based marketing campaigns for a diverse clientele. Qualified by broad account management experience relative to measuring, managing, and analyzing market performance; robust data analysis skills for insights, trends, key observations, and campaign optimization; and exceptional communications, relationship management, and negotiating skills.
Skills : Maintenance Skills, General Clerical and Customer Service and Receptionist.
Description :
Assisted clinic flow by checking in and out clients.
Verified coverage prior to appointments.
Processed payments and copays.
Completed financials.
Maintained HIPAA compliance in the business office.
Provided one on one assistance with each client contact.
Handled incoming calls from my State of California accounts(30 accounts), responded to inquiries, resolving problems and correcting contract disputes.
Experience
2-5 Years
Level
Junior
Education
Diploma
Business Support Representative Resume
Summary : Responsible for Managing and distributing of all incoming correspondence from legal division business partners and internal staff, analyzed all outgoing correspondence and reports for proper format and accuracy with the use of case track management.
Skills : Microsoft Office Suite, Visio, Data Entry, Procedure Conversion, Administrative Assistant.
Description :
Saved documents into Maximo and the Integrated Improvement Plan database for the 95003 teams.
Scanned documents into outlook.
Updated calendars and distribute meeting notifications.
Taken ACRB Closure Packages to upper management for signatures.
Distributed information packets to Managers for the afternoon meetings.
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