A Business Systems Manager is charged with the duty of overseeing the IT requirements of the business, which may include SAP systems that support business processing for sales, finance, purchasing, and logistics. While the exact duties vary based on the business, a professional Business Systems Manager Resume describes the following common tasks and duties – building and maintaining a positive relationship between business area and IT; ensuring timely support to conduct daily processing; interacting and coordinating with IT and external vendors; defining and supporting the business process pertaining to IT; documenting technical requirements, and coordinating all aspects of the business life-cycle.
To work at this level, the following skills are needed – the ability to manage multiple tasks and projects, high aptitude for learning and understanding all software packages and experience in understanding end business processes. A degree in fields such as business, information systems or a related domain is considered ideal for this role.
Headline : Dynamic Business Systems Manager with 7 years of experience driving process improvements and aligning technology solutions with organizational goals. Proven expertise in managing ERP systems and leading cross-functional teams to enhance operational efficiency. Adept at implementing innovative strategies that streamline workflows and optimize system performance.
Skills : Cross-functional Team Leadership, Business Process Analysis, Process Improvement, Change Management
Description :
Supervised accounts receivables and negotiated payment plans with clients for overdue invoices.
Managed credit assessments for customers and vendors to optimize financial terms.
Conducted daily and monthly reconciliations of bank accounts to ensure accurate financial reporting.
Oversaw payroll submissions and maintained personnel records to ensure compliance with HR regulations.
Administered employee benefit programs, including medical, dental, and retirement plans.
Led negotiations for union contracts and approved purchase orders exceeding buyer limits.
Managed all IT infrastructure, including servers, networks, and communication systems.
Experience
5-7 Years
Level
Management
Education
B.S. in IS
Senior Business Systems Manager Resume
Summary : Proven Senior Business Systems Manager with a decade of experience in optimizing business processes and implementing technology solutions that drive organizational success. Skilled in ERP system management, cross-functional team leadership, and strategic planning to enhance operational efficiency and customer satisfaction.
Skills : Enterprise Resource Planning, Quality Assurance, Software Development, Business Process Mapping, Strategic Planning
Description :
Managed a development team to align technical solutions with ITIL best practices, significantly improving service delivery.
Reduced operational budget from over $1M to under $150K annually through strategic resource allocation.
Guided executive leadership in defining project scopes, ensuring successful and cost-effective implementations.
Enhanced project delivery and customer satisfaction by instituting daily scrums and agile methodologies.
Implemented new processes that decreased user-reported issues by 80%.
Restructured the Remedyforce application to consolidate functionalities, enhancing user experience.
Negotiated a revised pricing structure with BMC, saving the organization over $250K in annual licensing costs.
Experience
7-10 Years
Level
Senior
Education
MBA
Business Systems Manager Resume
Headline : Results-oriented Business Systems Manager with 7 years of experience enhancing operational workflows and aligning technology initiatives with business objectives. Skilled in managing ERP systems and driving cross-departmental collaboration to achieve measurable improvements. Committed to leveraging innovative solutions to optimize processes and deliver exceptional results.
Skills : Business Analysis, Data Visualization Tools, Stakeholder Engagement, Workflow Automation, Technical Support, Change Control
Description :
Collaborated with end users to identify and resolve system issues, enhancing user satisfaction.
Facilitated workshops across departments to ensure effective communication and requirements gathering.
Utilized Microsoft Visio to document and analyze workflows from order to cash, improving process visibility.
Oversaw the revision of the order-to-cash cycle, streamlining operations.
Implemented process improvements that reduced invoice turnaround time by 30%.
Developed comprehensive procedure manuals for multiple departments, standardizing operations.
Trained new users, ensuring smooth onboarding and system familiarity.
Experience
5-7 Years
Level
Management
Education
MBA
Lead Business Systems Manager Resume
Headline : Strategic Business Systems Manager with 7 years of experience in leading technology initiatives that drive operational excellence. Expertise in managing ERP systems and fostering collaboration across departments to enhance productivity. Committed to delivering innovative solutions that align technology with business goals and improve overall system performance.
Skills : Data Visualization With Tableau, Sap Business Intelligence Solutions, Software Development Life Cycle, Team Leadership, Agile Methodologies, Risk Management
Description :
Directed comprehensive business analysis for enterprise-level projects, ensuring alignment between Operations and PMO to meet business objectives.
Articulated business and functional requirements through stakeholder interviews and process assessments.
Conducted gap and impact analyses to identify areas for improvement in business processes and infrastructure.
Facilitated cross-functional collaboration to evaluate solutions and resolve conflicts, achieving stakeholder consensus.
Oversaw UAT phases, managing defect tracking and resolution to ensure high-quality deliverables.
Supported project initiatives with in-depth risk assessments and change management strategies.
Championed a UAT initiative that identified over 250 defects, enhancing the reliability of key applications.
Experience
5-7 Years
Level
Management
Education
MBA
Business Systems Manager Resume
Objective : Proficient Business Systems Manager with 2 years of experience in streamlining processes and integrating technology solutions that align with business objectives. Skilled in managing ERP systems and collaborating with various departments to enhance operational efficiency. Passionate about leveraging innovative strategies to drive business growth and improve system performance.
Skills : User Acceptance Testing, Erp System Management, Business Intelligence, Troubleshooting Skills, Communication Skills, Negotiation Skills
Description :
Managed and optimized Business Systems applications, facilitating processes for $600 million in annual operations.
Oversaw a $7 million information systems budget to ensure cost-effective resource allocation.
Supervised a team of 10 and coordinated with 70 onshore and offshore contractors to enhance productivity.
Developed and executed a comprehensive corporate information systems strategy and maintenance plan.
Fostered partnerships with key stakeholders to align technology initiatives with business objectives.
Collaborated with sales, marketing, and customer service teams to implement e-business strategies.
Analyzed system performance metrics to identify areas for improvement and drive operational efficiency.
Experience
0-2 Years
Level
Junior
Education
B.S. IS
Junior Business Systems Manager Resume
Objective : Accomplished Business Systems professional with 5 years of experience in optimizing technology solutions to enhance operational workflows. Expertise in managing ERP systems and collaborating with cross-functional teams to drive efficiency and innovation. Committed to leveraging data-driven strategies for continuous improvement and aligning technology with business objectives.
Skills : Business Systems Analysis, System Integration, Requirements Gathering, Budget Management
Description :
Directed a team of Business Analysts and Developers in the implementation of a global Oracle e-Business Suite R12 instance, enhancing operational workflows.
Established product labeling change control processes, significantly improving compliance and accuracy.
Managed Business Analysts across critical work streams including Source to Pay and Order Fulfillment, optimizing system performance.
Led cross-functional teams to implement business systems that enhance operational efficiency.
Analyzed business requirements and translated them into technical specifications for system development.
Supported integration with ConnectShip, enhancing shipping and logistics processes.
Led the implementation of Oracle Mobile Supply Chain Applications, increasing operational efficiency through mobile technology.
Experience
2-5 Years
Level
Consultant
Education
B.S. in BA
Business Systems Manager Resume
Objective : Enthusiastic Business Systems Manager with 2 years of experience in optimizing business processes and integrating technology solutions. Demonstrated ability to enhance operational efficiency through innovative problem-solving and collaboration with cross-functional teams. Eager to contribute to strategic initiatives that drive organizational success and improve system performance.
Skills : Problem Solving, Workflow Optimization, Data Analysis, Decision Making, Time Management, Customer Relationship Management
Description :
Conducted training sessions for end-users on new systems and processes.
Prepared daily financial activity reports for executive management, improving decision-making.
Designed and implemented automated processes for banking and account reconciliations, enhancing efficiency.
Prepared closing entries and scheduled reports that provided insights into sales activity and revenue.
Oversaw the transition of multiple lockboxes and operating accounts, ensuring seamless integration.
Standardized billing invoices across product lines, which improved cash collection efforts.
Conducted month-end reconciliations for Accounts Receivable, identifying discrepancies proactively.
Experience
0-2 Years
Level
Entry Level
Education
B.S. in IS
Lead Business Systems Manager Resume
Summary : Proficient Lead Business Systems Manager with a decade of experience in driving technology solutions that align with strategic business objectives. Expertise in managing complex ERP systems and leading cross-functional teams to enhance operational efficiency. Committed to leveraging innovative methodologies to optimize workflows and deliver substantial organizational improvements.
Skills : Microsoft Office Suite, Project Management Excellence, User Experience Design, Stakeholder Management, Cloud Computing, Network Management
Description :
Managed an 11-member team with a departmental budget of $500,000, ensuring effective resource allocation and project execution.
Led the selection and implementation of project management tools, enhancing project tracking and reporting capabilities.
Developed and executed a Sales Data Warehouse, improving data accessibility and reporting for strategic decision-making.
Defined and implemented a client-server architecture based on MS NT and Oracle, enhancing system performance and reliability.
Coordinated the outsourcing of legacy mainframe systems, resulting in improved efficiency and cost savings.
Planned and managed the migration of key operational systems to a client-server environment, ensuring minimal disruption to business operations.
Designed and implemented a comprehensive backup solution for disaster recovery, ensuring business continuity.
Experience
10+ Years
Level
Executive
Education
MSIS
Business Systems Manager Resume
Objective : Results-focused Business Systems Manager with 5 years of experience in enhancing operational efficiency through strategic technology solutions. Expertise in managing ERP systems, optimizing workflows, and leading cross-functional teams to achieve business objectives. Dedicated to driving continuous improvement and aligning IT initiatives with organizational goals for measurable impact.
Skills : Project Management Office Leadership, Customer Relationship, Compliance Knowledge, Data Visualization, It Strategy, System Testing
Description :
Oversaw the Information Technology Department, managing Commercial Systems programs and initiatives to meet business goals.
Improved processes and workflows, resulting in enhanced operational efficiency.
Led user acceptance testing to validate system functionality before deployment.
Served as the liaison between business units, IT teams, and vendors to align IT strategies with business objectives.
Conducted regular meetings with Commercial Systems Business Leads to drive support and enhancement initiatives.
Tracked and communicated project progress against established plans and milestones.
Managed the outsourced support model for IT Support and Enhancement Services.
Experience
2-5 Years
Level
Management
Education
B.S. in IS
Business Systems Manager Resume
Headline : Innovative Business Systems Manager with 7 years of experience in aligning technology with business objectives to drive efficiency and growth. Expertise in ERP management, cross-functional collaboration, and process optimization. Proven ability to implement strategic initiatives that enhance system performance and deliver measurable improvements across the organization.
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