Case management assistants take charge of incoming court charges and make sure that the files are delivered to the appropriate recipient. The job description for a case management assistant include creating files for clients, filing paperwork, faxing and emailing documents to the concerned source or people, assisting in case management like workflow, report creation, developing links with various community resources, assisting in intake, case plan development, finding referrals, making assessments, monitoring follow-up and client records.
Applicants for the post of case management assistant should be proficient in MS Office programs and have the ability to complete any paperwork, they have to show good verbal and written communication skills and have a thorough knowledge of operating internet for online researching. Most of the Case Management Assistant Resume make a display of a degree with administrative support experience.
Headline : Bringing seven years of comprehensive experience as a Case Management Assistant, I adeptly coordinate client services and enhance communication among multidisciplinary teams. My strong organizational skills and commitment to patient advocacy ensure efficient case management and optimal care delivery. Passionate about supporting individuals through complex healthcare processes, I strive to foster positive outcomes for clients and providers alike.
Skills : Electronic Health Records Management, Data Entry And Management, Client Relations And Support, Healthcare Documentation Proficiency
Description :
Researches, compiles, and maintains diverse client information and records to support case management processes.
Provides detailed information to clients and healthcare professionals, ensuring effective communication and coordination.
Processes requests for information and services, ensuring timely responses and service delivery.
Coordinates client needs through collaboration with various service providers and agencies.
Maintains organized filing systems for both physical and digital records to enhance accessibility.
Performs clerical duties to support the operations of the case management department.
Monitors client progress and updates case files to reflect ongoing needs and services provided.
Experience
5-7 Years
Level
Senior
Education
BSN
Case Manager Assistant Resume
Summary : With a decade of experience in case management assistance, I excel in facilitating effective communication between clients and healthcare teams. My expertise lies in optimizing patient care processes and ensuring accurate documentation. Committed to empowering individuals through complex medical systems, I strive to enhance service delivery and improve outcomes for both clients and healthcare providers.
Skills : Proficient In Microsoft Office Suite, Patient Billing And Accounts Management, Client Relationship Management, Empathy, Organizational Skills
Description :
Assisted case managers in coordinating client services and resources effectively.
Update patient information in the system for approvals related to services rendered.
Manage departmental voicemails and document patient information in the billing system.
Identify and gather information requested by insurance companies for payment authorization.
Notify insurance companies of patient admissions through effective communication.
Coordinate pre-authorizations and schedule medical transportation for patients.
Refer patients to skilled nursing facilities, arrange home health care, and manage DME delivery and follow-up appointments.
Experience
7-10 Years
Level
Management
Education
B.S. in HCA
Case Management Assistant Resume
Objective : Dedicated Case Management Assistant with two years of experience in coordinating client services and supporting healthcare teams. Skilled in streamlining processes and ensuring compliance with regulations. Committed to enhancing patient outcomes through effective communication and advocacy. Eager to contribute to a dynamic team focused on delivering exceptional care and support.
Skills : Ms Office Suite, Document Management, Recruitment Coordination, Microsoft Office Suite, Telephone Etiquette, Community Outreach
Description :
Ensured adherence to state and federal regulations, including Medicare compliance.
Coordinated utilization review requests, significantly increasing Healthy at Home program referrals.
Facilitated insurance certification processes, ensuring timely clinical information delivery to payers.
Conducted thorough provider searches for patients requiring specialized care.
Supported discharge planning by connecting clients with post-discharge providers such as home health and hospice.
Managed applications for Medicaid and Health Insurance Exchange, improving access to care.
Organized case meetings, managed documentation, and responded to client inquiries efficiently.
Experience
0-2 Years
Level
Entry Level
Education
AAS
Case Management Support Specialist Resume
Objective : With five years of experience in case management support, I excel at facilitating effective communication and coordination among healthcare teams and clients. My expertise in case documentation and patient advocacy ensures streamlined processes and improved patient outcomes. I am dedicated to navigating complex healthcare systems, striving to enhance service delivery and client satisfaction.
Skills : Healthcare Software Proficiency, Data Management And Reporting, Client Communication, Crisis Intervention, Case Documentation, Scheduling Appointments
Description :
Facilitates effective communication with healthcare teams and clients to optimize patient care.
Utilizes electronic medical records (EMR) to document case management workflow and communication.
Monitors insurance authorizations and notifies case managers for necessary clinical updates.
Submits clinical reviews to appropriate agencies, ensuring accurate documentation and compliance.
Coordinates the insurance authorization process across hospital departments for seamless service delivery.
Tracks accounts for retroactive utilization reviews, ordering medical records and documenting outcomes.
Supports discharge coordination processes, ensuring safe transitions for patients.
Experience
2-5 Years
Level
Junior
Education
BSN
Case Management Assistant Resume
Objective : A motivated Case Management Assistant with two years of experience, I excel in coordinating patient services and collaborating with healthcare teams to enhance care delivery. My strong communication skills and attention to detail ensure accurate documentation and effective patient advocacy. Committed to improving client outcomes, I thrive in fast-paced environments where I can make a positive impact.
Skills : Data Management Software, Patient Account Management, Client Relations, Attention To Detail, Active Listening, Follow-up Skills
Description :
Supported Case Managers with managing care for patients, enhancing service delivery.
Facilitated new patient account setups, scheduled appointments, and coordinated necessary medical equipment.
Participated in case management meetings to review patient cases and secure approvals.
Communicated with patients regarding their medical supply orders and updates.
Compiled essential information to streamline the authorization process for services.
Managed voicemail inquiries, providing timely assistance as needed.
Updated patient records with notes and interactions, ensuring accuracy and compliance.
Experience
0-2 Years
Level
Entry Level
Education
AAS Health Sci
Healthcare Case Assistant Resume
Objective : Passionate about enhancing patient care, I bring two years of experience as a Healthcare Case Assistant, effectively coordinating services and facilitating communication between clients and healthcare providers. My detail-oriented approach ensures accurate documentation and compliance, while my advocacy skills empower clients to navigate their healthcare journeys successfully.
Skills : Bilingual In English And Spanish, Proficient In Electronic Health Records, Medical Billing Software, Patient Education Materials
Description :
Collaborated with healthcare professionals to enhance patient care coordination.
Processed authorizations for essential medical services promptly and accurately.
Utilized ICD-10 codes to assist Nurse Case Managers in clinical evaluations.
Maintained precise demographic records to ensure timely communication with clients.
Managed prescription requests, ensuring compliance with medical guidelines.
Provided bilingual support for Spanish-speaking clients, improving access to services.
Monitored regulatory compliance for service requests, ensuring timely denials and appeals.
Experience
0-2 Years
Level
Fresher
Education
A.S. Health Sciences
Case Management Assistant Resume
Objective : Dedicated Case Management Assistant with two years of experience in facilitating patient care and coordinating services. Skilled in documentation, data management, and effective communication with healthcare teams. Passionate about advocating for clients and improving their healthcare experiences. Eager to contribute to a collaborative environment focused on enhancing patient outcomes and service delivery.
Skills : Problem Solving, Accurate Data Entry, Patient-centered Customer Service, Clinical Medical Terminology, Time Management, Team Collaboration
Description :
Scheduled appointments and follow-up meetings for clients and providers.
Registered and processed new patients entering foster care, ensuring timely service delivery.
Utilized Microsoft Access and Excel to manage and update databases effectively.
Participated in training sessions for new software and equipment, enhancing team capabilities.
Monitored and reported on inpatient services for children in foster care, ensuring compliance with regulations.
Proactively followed up with clients regarding health appointments and services.
Educated public and private sectors on available services for children and adolescents in care.
Experience
0-2 Years
Level
Junior
Education
AAS
Social Services Assistant Resume
Objective : Compassionate and driven professional with two years of experience as a Social Services Assistant, dedicated to advocating for client needs and facilitating access to essential resources. My strong interpersonal skills and attention to detail help foster supportive environments for individuals facing challenges. Eager to leverage my expertise in social services to empower clients and enhance their well-being.
Skills : Basic Counseling Skills, Client Advocacy And Support, Administrative Support Skills, Phone Etiquette, Record Keeping, Database Management
Description :
Provide operational support to a team of social workers by coordinating client services and advocating for patient needs.
Communicate effectively with clients and families regarding available social services and resources.
Assist in identifying client needs and gaps in service delivery, facilitating appropriate referrals.
Coordinate post-discharge services and follow-up care to ensure continuity of support.
Document client interactions and ensure compliance with regulatory standards.
Support the development of treatment plans in collaboration with multidisciplinary teams.
Facilitate educational sessions for clients on navigating social services and available resources.
Experience
0-2 Years
Level
Entry Level
Education
BSW
Case Management Assistant Resume
Headline : With seven years of experience as a Case Management Assistant, I specialize in streamlining client services and fostering effective communication among healthcare teams. My dedication to patient advocacy and meticulous organizational skills contribute to the efficient management of complex cases, ensuring optimal outcomes for clients. I am committed to enhancing the healthcare experience for both patients and providers.
Skills : Healthcare Documentation Software, Patient Advocacy, Communication Skills, Data Entry, Quality Assurance, Resource Management
Description :
Coordinates monthly chart audits, ensuring compliance with case management standards.
Executes weekly quality assurance audits as directed by the Case Manager.
Tracks referrals by following up with facilities on acceptance or denials.
Organizes vendor appointments and establishes care conference dates with families.
Facilitates discharge conferences by coordinating with families and healthcare providers.
Oversees the pull-through process, collaborating with the Director of Business Development.
Verifies Medicare benefits and secondary insurance plans to ensure coverage.
Experience
5-7 Years
Level
Management
Education
AAS
Medical Case Manager Resume
Objective : As a dedicated Medical Case Manager with two years of hands-on experience, I effectively coordinate patient care and advocate for individuals navigating the healthcare system. My ability to build strong relationships with clients and medical teams ensures comprehensive care planning and positive health outcomes. I am committed to enhancing patient experiences through proactive support and effective communication.
Skills : Effective Communication Skills, Timeliness, Multitasking Abilities, Interpersonal Skills
Description :
Conducted follow-up calls to ensure clients adhered to care plans and scheduled appointments.
Facilitated communication between clients and healthcare providers to enhance service delivery.
Researched and connected clients with community resources to address their specific needs.
Assisted in the development and implementation of individualized care plans in collaboration with RN Case Managers.
Maintained accurate and up-to-date documentation of client interactions and care progress.
Served as a liaison between clients, healthcare teams, and community services to streamline care.
Monitored client feedback to identify areas for improvement in service delivery.
Experience
0-2 Years
Level
Entry Level
Education
B.S. Health Admin.
Case Management Assistant Resume
Objective : I possess two years of dedicated experience as a Case Management Assistant, where I effectively coordinate client services and support healthcare teams. My strong communication and organizational skills facilitate seamless case management, ensuring compliance and optimal patient outcomes. I am passionate about empowering clients to navigate healthcare challenges and strive to deliver high-quality care.
Skills : Cultural Competence, Follow-up Procedures, Conflict Resolution, Confidentiality Practices, Empathy And Compassion
Description :
Provided direct clerical support to 7 Case Managers, enhancing workflow efficiency.
Screened medical records to identify quality care issues, ensuring compliance with standards.
Facilitated case management plans post-assessment, promoting coordinated care delivery.
Contacted medical insurers to verify coverage, expediting patient services.
Compiled and analyzed data for quality improvement initiatives in case management.
Coordinated transportation for clients, ensuring access to essential services.
Assisted in organizing case files, improving documentation accuracy and retrieval.
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