Case Manager Resume Samples

A Case Manager will help people managing the healthcare organization and assist them in getting access to various eligible services. Responsibilities listed on the Case Manager Resume include the following – managing the portfolio of various cases, meeting clients regularly, establishing and maintaining effective relationship with chief stakeholders, updating and maintaining cases, maintaining an accurate and updated case information, helping in-patient healthcare needs, creating treatment plans, working with service provider to execute discharge plans, arranging abeyances with social services, and addressing motivational and psychological issues.

Common requirements expected for the position include – proven work experience in case management, experience with psychological care aspects, excellent understanding of case management principles and healthcare management; proficiency with reimbursement processes, and technically emerging knowledge. A degree in the related healthcare field is the general qualification seen on most resumes.

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Case Manager Resume example

Case Manager Resume

Headline : Mental health professional driven to help others overcome personal obstacles. Comfortable working autonomously or in a team-based setting. I have worked in the education field specializing in Exceptional Student Education. I have experience with those in need of community based living skills as well as Case Management.Team-oriented Case Manager with strong track record of establishing solid relationships with clients, co-workers, administration and local agencies.

Skills : Microsoft Office, CPR Certified, Able To Conduct Behavioral Plans, Able To Multitude Of Medical Equipment

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Description :

  1. Tracked client movement on and off the unit by documenting times and destinations of clients.
  2. Quickly responded to crisis situations when severe mental health and behavioral issues arose.
  3. Conducted comprehensive initial in-home psychosocial assessments prior to first wraparound meetings.
  4. Efficiently gathered information from families and social services agencies to inform the development of treatment plans.
  5. Documented all patient information including service plans, treatment reports and progress notes.
  6. Conducted outreach, advocacy, and rehabilitative services for regular cases and crisis intervention.
  7. Collaborated closely with the treatment team to appropriately coordinate client care services.
  8. Interacted with clinical staff and external resources such as school or community personnel.
  9. Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills, and functional living skills.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
Bachelor of Science


Case Manager I Resume

Headline : Obtaining a position to utilize my management skills and abilities to maximize my potential for advancement.Facilitate patient healing and wellness on a physical and emotional level.

Skills : Bilingual In Spanish And English, Knowledge Of Microsoft Office And Other Computer Programs, WPM Is 80.

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Description :

  1. Educated patient and family regarding disease process and treatment plans, including them in the treatments when appropriate.
  2. Developed, implemented, and evaluated care plans, consulted with co-workers, and physicians for all home health services.
  3. Responsibilities case manager for Wyoming county provided direct home care to clients during daily visits.
  4. Developed and implemented evidence-based practices into case management of each offender.
  5. Performed new client orientation for every new intake accepted to the program, including the review of program expectations and completion of new intake paperwork.
  6. Maintained contact with legal departments, department of corrections, local police department, probation officers, family members and other program case managers regarding the progress of each offender.
  7. Responsible for maintaining all documentation, including legal transfer documents, case files, offender profiles in the department of corrections database, etc.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
Diploma


Registered Nurse, Home Care Case Manager Resume

Headline : To utilize strong organizational, analytical, communication skills in the health care industry. I am seeking Regional and all management level positions/Chemical Counselor, Residential Care Facility for administrative leadership, oversight, and coordination for clinical and business operations within a health care organization.

Skills : Fork Lift Operator, Team Player, Warehouse, Dependable, Cashier/Stocking

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Description :

  1. Determines clients' requirements by completing intake interviews; determining a need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
  2. Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
  3. Monitors cases by verifying clients' attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
  4. Maintains clients' records by reviewing case notes; logging events and progress.
  5. Communicates clients' progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.
  6. Prepares clients' discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.
  7. Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results.
  8. Improves treatment results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures.
  9. Improves financial status by analyzing results; monitoring variances; identifying trends; recommending actions to management.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
Diploma

Senior Case Manager Resume

Summary : Service-oriented Case Manager with 10 year background in non-profit organization. Core competencies includes integrating all services, building relationships, and maintain confidentiality as well as excellent communication and maintain effective working relationships. Handles tasks with accuracy and efficiency.

Skills : Microsoft Office, Kaleidacare Solutions 7, Creating Confidential Folders/Records, Coordinating Medical And Mental Health Services, Coordinating Treatment Teams/Family Team Meetings, Developing Treatment Goals/Plans

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Description :

  1. Responsible for monitoring the therapeutic needs of foster homes and individuals.
  2. Complete the therapeutic treatment plans of individuals in the foster care system to ensure that psychological, psychiatric, medical and/or educational/developmental goals and needs were outlined and services provided in a safe and timely manner for progressive outcomes.
  3. Responsible for the knowledge of youth for tomorrow indicators to ensure that children and young adults are leveled appropriately within the states therapeutic leveling system.
  4. Responsible for the recording of admissions, discharges, restraints and subsequent placement and emergency relief reporting occurring within the local office.
  5. Maintain a positive networking relationship with contracted personnel, state agencies, regional and/or corporate office and other agencies involved in the day to day operations through the use of proactive techniques and behaviors via face to face networking and/or written communication.
  6. Ensure that individuals regulated by our agency remain in compliance with state training hour requirements.
  7. Worked directly with a psychologist, psychiatrists, judges, attorneys, clinical and/or treatment directors, child protective services, adult protective services, mhmr, dads and this.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Masters of Science

New Case Manager Resume

Headline : Long-term employment that allows for advancement in both learning potential and professional development within the Criminal Justice field, also utilize and demonstrate the ability to manage, organize and demonstrate human relation skills.

Skills : Case Management, Independent Living Couseling

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Description :

  1. Provides individuals and/or group services to assist individuals in achieving more effective personal, education, and/or vocational outcomes.
  2. These services are provided through on-going case management, employability plan development, and coordination with other agencies to facilitate needed services such as treatment, education, training, and formal assessment.
  3. Responsible for developing and maintaining employer relations, community awareness, and partnerships.
  4. Accomplishments the ability to provide strength-based case management through an empowerment model.
  5. The ability to recognize risk indicators such as soda, domestic abuse, developmental disabilities or suspected child abuse.
  6. Developed and implemented individual case plans that included treatment assignment, written assignments and a timeline of goals offender had to meet while in the program.
  7. Provided individual assistance in locating resources, programs and individuals that aided in their development and positive choices.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
Diploma

Behavioral Health Case Manager II Resume

Summary : To continue to grow in leadership and knowledge in a challenging environment that will enable me to use my strong leadership skills, educational background and ability to work well with people.

Skills : Excellent Communication, Interviewing, Critical Thinking, Advocacy, Cultural Diversity, Quality Of Care, Choice Of Self-determination, Time Management, Negotiation & Collaboration, Organizational, Termination Of Case Management Services And Extensive Knowledge Of Pharmacological Terminology.Fluent In Spanish, French And English.

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Description :

  1. Complete medical health risk assessments, goal planning, and care plan building.
  2. Interact continuously with member, family, physician (s) and other providers utilizing clinical knowledge and expertise to determine medical history and current status.
  3. Assess the options for care including use of benefits and community resources to update the care plan.
  4. Maintain accurate records of case management activities in the Emma system using clinical guidelines.
  5. Coordinate community resources with emphasis on medical, behavioral and social services.
  6. Applied case management standards and maintained HIPAA standards and confidentiality of protected health information regarding the quality of care issues.
  7. Act as a liaison and member advocate between the member/family, physician and facilities/agencies.
  8. Provide telephone and/or in-person member outreach and follow-up to ensure members have seen their PCP and are completing their treatment plan or preventive care services as defined by the PCP.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BS

Complex Case Manager Resume

Summary : Professional case manager with strong interpersonal and communication skills, demonstrate ability to work under pressure, attention to details and meet deadlines. Excellent screening and interviewing skills, sensitivity in dealing with diverse backgrounds, organized, and great team player, dependable, and independent.

Skills : Bilingual, Detail Oriented, Can Multitask, Fast Learner,

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Description :

  1. Maintain and update case files and input information into a corporate database.
  2. Submit a weekly financial report to the accounting department and report statistical information for project jumpstart.
  3. Develop individual case plans, complete assessment on all clients, monitor client attendance and make appropriate referrals to other outside agencies such as project jumpstart and biotechnical institute.
  4. Facilitate workshop relates to stress management, life values, conflict resolution, interviewing skills, decision making, goal setting, time management, communications and overcoming employment barriers.
  5. Develop and maintain referral lists for available community services and refer clients as needed to develop independence and self-sufficiency.
  6. Advocate for a client as needed, provide coaching collaborate with instructors and mentors to oversee clients progress in development programs.
  7. Problem-solving technique at all level - complex problems and complaints which has been 100% successful that resolved any escalated disputes with participates as well as coworkers.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor of Science

Primary Nurse Case Manager Resume

Objective : Dedicated Registered Nurse with over 3 years of experience specializing in Cardiovascular nursing. Seeking opportunities to further my knowledge base and skills to provide optimal care to diverse populations.

Skills : Micrsoft Applications, Case Management, Criminal Justice, Communications, Project Management, Conflict Resolution, Report Writing, Report Preparation, Investigations

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Description :

  1. Advised patients on community resources, made referrals and devised realistic treatment plans.
  2. Served as a case manager to assist with outside referrals to counseling for substance abuse, mental health, and homeless.
  3. Provide parent aide, resource coordination, thru division of family service and other government agency assist in planning and development of the childcare program.
  4. Provide one on one, group education and support according to the established plan of care.
  • Assist member with setting up and canceling appointments with their health care providers.
  • Provided case management, classification, and transitional services to inmates.
  • Plans for services on an outgoing basis and assures continuity of care for clients in collaboration with the clinical mgr.
  • Communicated with public social and welfare agencies to obtain and provide information.
  • Years of Experience
    Experience
    2-5 Years
    Experience Level
    Level
    Executive
    Education
    Education
    BA

    Case Manager III Resume

    Summary : A professional with Management and Administrative experience, seeking a position where my knowledge, experience and skills could be used to achieve the company goals. Team Building Time Management Skills Strategic Planning Microsoft Office Suite Employee Relations Hiring and Retention Employment Law Knowledge Compensation Administration.

    Skills : Project Management, Report Preparation, General Office, Customer Service, Staff Management, Professional Presentations

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    Description :

    1. Maintains accurate and up to date written client documentation as required and in accord with city and state oversight agency guidelines.
    2. Completed referrals to entitlements specialist and health homes coordinator to assist a client with filing for benefits and help the client prepare for independent living.
    3. Coordinating and overseeing the implementation and direction of services and care to individuals who are served under Medicaid waivers.
    4. Obtain pertinent case information and history from the client; analyze, review and prepare the data/information into case relevant notes for the integrity of the case and for the attorney's use in handling the legal issues relating to the case.
    5. Organize, prioritize and structure workflow to maintain a minimum level of cases and client contact without missing important timelines of case actions.
    6. Design and implement plans to ensure the safety of special needs or at-risk children.
    7. Cooperated with other health-related agencies and organizations in community activities.
    Years of Experience
    Experience
    7-10 Years
    Experience Level
    Level
    Management
    Education
    Education
    Bachelor of Arts

    Senior Case Manager-Part Time Resume

    Headline : Intelligent, resourceful, detail-oriented, patient and meticulous. Highly organized with excellent time management and prioritizing skills. Keen analytical focus with strong research and investigative abilities. Clear concise communicator with well defined interpersonal skills, work effectively with individuals on all levels.

    Skills : Microsoft, Multi-Line Phone System, Genworth Propriety Software, Bugzilla, Infor, Performance Plus, NICE.

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    Description :

    1. Provides processes for addiction paraprofessional counseling, education, relapse prevention, and addictive diseases.
    2. Assist in providing individual, group and family paraprofessional counseling, vocational rehabilitation counseling, job development, and coaching.
    3. Provide intervention to at-risk youth, as an adjunct to community treatment teams.
    4. Develop and maintain community resources for the appropriate needs of all men, women, and children.
    5. Provided management of the Child Care for the homeless program, monitoring resident activities evaluate and support resident needs.
    6. Ensure safety and facility operations, supervise, recruit, screen, and training volunteers.
    7. Keep accurate documentation and maintain volunteer files including monthly stats.
    8. Interprets policies and procedures applicable to the various programs, monitors cases for changes in recipient circumstances, and implements changes.
    9. Evaluates the employability status of clients and explores potential sources of income.
    Years of Experience
    Experience
    5-7 Years
    Experience Level
    Level
    Executive
    Education
    Education
    Vocational

    Assistant Senior Case Manager Resume

    Objective : Independent, detailed-oriented, well-organized, and customer-focused. Ability to learn quickly, multi-task, adapt easily to frequent changes. Consistently seek out ways to improve the process and seek out better ways to perform duties.

    Skills : Proficient in Microsoft Office Applications, Grant Writing.

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    Description :

    1. Provide case management services to seniors and adults with disabilities.
    2. Assist the Director in triaging and assigning cases to the case managers.
    3. Participate in evaluation and quality assurance activities to determine the effectiveness of the Social Services programs as required.
    4. Participate in a case conference, in-service training, and another meeting as required Serves as Acting Director in the absence of the Director.
    5. Conduct home visits to assess elderly persons who experience physical, emotional, financial, self-neglect or neglect elder abuse for short-term or long-term case management.
    6. Develop care plans to start intervention to help the client set long and short-term goals, providing information about services and legal rights.
    7. Explaining and discussing options to decrease abuse, supporting the client in deciding to take action or not, and involving others in the plan of care.
    8. Refer clients for physiological, psychiatric, and/or medical evaluations and treatment and other community resources.
    9. Refer or arrange for supportive services such as consultation, problem resolution, and crisis counseling for placement providers.
    Years of Experience
    Experience
    2-5 Years
    Experience Level
    Level
    Junior
    Education
    Education
    BA

    Senior Case Manager III Resume

    Objective : A diligent and driven financial professional who has achieved success in a variety of roles with increasing levels of responsibility. An effective communicator and team-builder with strong analytical, management and organizational skills.

    Skills : Microsoft Office, Excel, PowerPoint.

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    Description :

    1. Conduct new client intake over the phone which includes determining eligibility, setting up a client account, and consulting the attorney to confirm information.
    2. Engage in casework which includes contacting courts to request records, drafting petitions, and responding to correspondence with the court.
    3. Multi-task between conducting new client intake and conducting casework.
    4. Practice good customer service practices to keep clients informed and manage expectations with what is sometimes a long and difficult process.
    5. Diplomatically resolve conflicts and misunderstandings with upset clients that results in the best possible outcome.
    6. Collaborate with attorneys to understand record clearing statutes in the various states we serve and ensure our paperwork complies with specific court requirements.
    7. Communicate with courts and other government agencies to order and receive records for client casework.
    8. Conduct case research utilizing court records, FBI and state police reports, and through communication with the client, using this research to verify eligibility for service.
    Years of Experience
    Experience
    2-5 Years
    Experience Level
    Level
    Junior
    Education
    Education
    BA

    Senior Case Manager-Temp Resume

    Headline : Skilled with highly-developed organizational skills, solid work ethic, and problem resolution expertise. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. A team player who is attentive to detail and adept at adapting to new situations to achieve individual and team goals.

    Skills : Microsoft Office, Customer Service, Human Resources.

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    Description :

    1. Conducted comprehensive health and risk assessments for clients who developed comprehensive individualized care plans with clients.
    2. Communicated with primary care doctors, psychiatrists, therapists, and workers to facilitate a member's care plan.
    3. Coordinated with county social services and case management systems on behalf of the clients.
    4. Seek, develop and coordinate services/resources with other service providers and connect/refer clients to the appropriate resources.
    5. Assisted clients to achieve their independent living skills and community integration goals by providing intensive case management services.
    6. Discharge planning facilitated patients' discharge to their homes, nursing homes, assisted living, group homes, and chemical health treatment centers.
    7. Assisted clients /patients with medication utilization and review.
    Years of Experience
    Experience
    5-7 Years
    Experience Level
    Level
    Executive
    Education
    Education
    MHA

    Senior Case Manager Resume

    Summary : Coordinate case management with other agencies and stakeholders, including local police departments and courts, social service agencies, school systems, child protective services agencies, law enforcement agencies, clergy organizations, etc.

    Skills : Management, MS Office Suite {Excel, PowerPoint, Word, Access}, Training & Coaching, MDS 3.0, Outlook, Care planning, Admissions, and Discharge processes, Teaching, Counseling, Presenting, Oral & Written Communication, Marketing.

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    Description :

    1. Oversee and assist Junior Case Managers with assigned tasks.
    2. Consult with various restructuring professionals in case expectations, processes, requirements, timelines, and deliverables during the prepetition and post-petition phase.
    3. Preparation and production of Debtors Creditor Matrix and Schedules of Assets and Liabilities and Statements of Financial Affairs.
    4. Maintain electronic databases for creditors/parties in interest.
    5. Conduct proofing and the reconciliation of claims filed in cases.
    6. Take action upon review of relevant Motions, Orders, Stipulations, and Settlements, among other related pleadings.
    7. Record all transfers of claims, provide notice of such transfers, and conduct the audit of standard and complex Programs Securities Claims Transfers.
    8. Create and maintain a Debtor website with general case information, key documents, claim search function, and mirror of ECF case docket.
    Years of Experience
    Experience
    10+ Years
    Experience Level
    Level
    Senior
    Education
    Education
    Certification

    Lead Case Manager/Coordinator Resume

    Objective : Innovative problem solver and productive worker with solid work ethic, dependable and punctual. Exquisite planning and organization skills. Flexible team player who thrives in enriching environments that require multi-tasking. Confident.

    Skills : Adaptability, Punctual, Communication Skills, Problem Solving, Organizational Skills, Computer Skills.

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    Description :

    1. Served as primary point of contact for patients to coordinate their treatment while at sovereign health.
    2. Served as clinical point of contact for patient families during the course of treatment at sovereign health.
    3. Provided support for clinical treatment team by facilitating groups or other clinical needs as determined by clinical program directors.
    4. Coordinated and implemented discharge planning with involvement input from the clinical team patient and patients family.
    5. Completed weekly chart audits and necessary follow up to ensure documentation standards being met.
    6. Provided time management and documentation skills training at monthly case management training meeting.
    7. Served as first point of contact for all case management issues.
    Years of Experience
    Experience
    2-5 Years
    Experience Level
    Level
    Junior
    Education
    Education
    Bachelor's

    Lead Case Manager/Supervisor Resume

    Headline : Legal Court Advisor with experience. Specialty areas include Adult Court, Juvenile Court, and Family and Children Court Services. Mental health professional emphasizing client advocacy and strengths-based care. Excels at developing innovative and comprehensive treatment plans that leverage clients existing support networks.

    Skills : Computer Skills, Microsoft office, Customer support.

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    Description :

    1. Developed treatments and casework programs for average of fiteen clients each month.
    2. Secured housing medical care and employment for clients by working with many social service agencies providers and community organizations.
    3. Supervised and trained maximum staff members on court process.
    4. Interviewed and evaluated clients including conducting safety and risk assessments.
    5. Testified at child protection adult correction hearings regarding client's history and present behavior.
    6. Reduced number of agency clients admitted to institutional care by percent over ninety day time period.
    7. Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.
    Years of Experience
    Experience
    5-7 Years
    Experience Level
    Level
    Executive
    Education
    Education
    Masters

    Lead Case Manager Resume

    Summary : Eager to obtain position that will allow to utilize educational background, creativity, enthusiasm, organizational skills and past work experiences.

    Skills : Microsoft Office, Customer service, Powerpoint.

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    Description :

    1. Oversaw implementation of services for each enrolled youth on caseload.
    2. Assessed client needs and both academic and job related.
    3. Completed case plans and other documentation to maintain accurate client files.
    4. Provided and maintain appropriate data and files of participants.
    5. Participated in staff meetings monthly trainings and other department programs as requested.
    6. Handled crisis for emergency need of situations as guided to case holders.
    7. Provided transportation vouch ers and other supportive services.
    Years of Experience
    Experience
    10+ Years
    Experience Level
    Level
    Senior
    Education
    Education
    Master's

    Jr. Assistant Case Manager Resume

    Objective : To obtain an entry-level position in the social science field or counseling field that will allow to use education and personal skills to serve the community. To ensure adherence to all ethics rules, including working with administrative and legal staff.

    Skills : Disaster Recovery, Project Management, Communication.

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    Description :

    1. Assisted clients in re-establishing an awareness of internal resources.
    2. Provided assessment and ongoing reassessment.
    3. Provided therapeutic services beyond resource acquisition.
    4. Completed homeless surveys and do client intakes.
    5. Established accurate treatment and benefit expectations with the client.
    6. Assessed the needs of the client and arrange, coordinate, monitor, evaluate, and advocate for a package of multiple services to meet the client's complex needs.
    7. Helped caregivers run errands, completed light housekeeping, and sat with patients to give caregivers a respite (break).
    Years of Experience
    Experience
    2-5 Years
    Experience Level
    Level
    Junior
    Education
    Education
    MS

    Assistant Case Manager/Executive Resume

    Headline : To obtain a challenging Human Service position with a progressive organization that will allow contributing to the organization's success. Ability to develop and implement individual treatment plans; with the knowledge of behavioral, clinical, and mental health interventions, and skill-building techniques.

    Skills : Website Builder, Graphic Design for promotional ads.

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    Description :

    1. Combined (non-clinical) psychodynamic work with concrete behavioral interventions, as well as skill-building and psychoeducation.
    2. Supported Clinical Case Manager with the development and revision of treatment plans and tracking client progress toward expressed goals.
    3. Solicited volunteer support for additional services, such as nutrition and yoga classes, money management and sex education for clients.
    4. Assisted Life Skills Specialists with group classes as assigned.
    5. Coordinated transportation needs for groups.
    6. Coordinated with other agencies to obtain the necessary resources for clients/shelter.
    7. Kept notes regarding interaction and areas of concern during visits.
    Years of Experience
    Experience
    5-7 Years
    Experience Level
    Level
    Executive
    Education
    Education
    MS

    Assistant Case Manager Resume

    Objective : To acquire a position that would utilize medical, organizational and administration skills with the opportunity for advancement in a challenging environment. Assists Case Managers with case coordination, communication with appropriate agencies and preparation and distribution of reports.

    Skills : Time management, Decision-making and problem-solving, Organizational Skills.

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    Description :

    1. Responsible for making initial patient contact and intake, engaging eligible persons in needed services and retaining patients in care, providing treatment education and supportive services according to the Health Home protocols.
    2. Assisted with completing initial engagement; intake and consent within the required time and entering into requiring electronic systems as directed Maintains up-to-date daily patient records through the various electronic record systems used according to established procedure.
    3. Accompanied patients to primary care appointments and to other health care, social service meetings, and court hearings, as warranted, educating and coaching patients.
    4. Assisted the Care Manager to develop collaborative relationships with service and treatment providers by means of face-to-face and telephone assistance with patients to link them with appropriate services in a timely manner.
    5. Coordinated ongoing navigation and logistical support for appointment keeping reminders and arrangement of transportation.
    6. Provided appropriate referrals and ensure follow-up by monitoring the quality of service, advocating for patient needs, verifying and ensuring client participation.
    7. Assisted Care Coordinators with their caseloads by taking clients shopping and taking them to housing interviews.
    Years of Experience
    Experience
    2-5 Years
    Experience Level
    Level
    Junior
    Education
    Education
    BS