The exact job description for the Case Member post varies based on the working industry, but in general, these members work at the Disney park, Disney stores or any entertainment complexes and handle the job of welcoming and serving the guests. Some of the responsibilities associated to this post are included in the Cast Member Resume as follows – watching the security of patrons such as monitoring people on rides, tending to rides and attractions; and playing Disney characters; providing a neat and clean entertainment environment; and providing guests with an exceptional entertainment experience.
The most sought-after skills for the post include the following – the ability to assist customers with special needs, multitasking skills, strong observation skills, passion to learn, numerical abilities, bilingual skills; and a strong commitment to work. Formal education beyond a high school diploma is not expected.
Headline : To obtain a responsible position in a progressive setting which will offer a chance to further develop skills as well as offer the opportunity for personal and professional growth.
Skills : Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Rapid Miner, Stata.
Description :
Performed daily box office maintenance duties.
Ensured the security of all box office cash and tickets
Kept box office and other related areas cleaned.
Responsible for providing excellent customer service throughout the store and at cash wrap.
Ensured the completion of daily tasks which included keeping the store clean, maintaining product replacement and product knowledge.
Assisted in visual merchandising.
Met or exceeded firm's business standards for continuous improvement, profitability, customer service, and product quality.
Experience
5-7 Years
Level
Executive
Education
Diploma
Jr. Cast Member Resume
Objective : Detail-oriented, highly-organized administrative professional with more than 6 years of experience in customer service and office administration. Excellent organizational and data entry skills. Track record of achieving exceptional results in creating and implementing new organizational structures in both electronic and hard copy formats.
Greeted customers and ascertained what each customer wants or needs.
Described merchandise and explained operation.
Recommended, selected and helped to locate or obtain merchandise based on customer needs and desires.
Answered questions regarding the store and its merchandise.
Computed sales prices, total purchases and receive process cash or credit payment.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges.
Opened and closed cash registers, performing tasks such as counting money, separating charge slips, coupons and vouchers.
Experience
0-2 Years
Level
Junior
Education
GED
Cast Member I Resume
Objective : Service-oriented cosmetologist with 15 months of background in the salon. Retail Service provider with 5 years in various retail environments, Core competencies include providing high quality customer service. Handles tasks with accuracy and efficiency.
Skills : Microsoft Office, Excel, excellent communication and time management
Description :
Greeted customers and ascertained each customer wants or needs.
Described merchandise and explained use, operation, and care of merchandise to customers.
Recommended, selected and helped to locate or obtain merchandise based on customer needs and desires.
Answered questions regarding the store and its merchandise.
Helped children with homework and school work.
Read to children and teach them simple painting, drawing, handicrafts, and songs.
Observed and monitored children's play activities.
Experience
0-2 Years
Level
Junior
Education
Diploma
Associate. Cast Member Resume
Headline : Qualified customer service representative. Personable and professional under pressure. A representative excelling at customer satisfaction and retention.
Skills : Creative Writing, Inventory Management, Editing, Direct Marketing, Leadership.
Description :
Politely assisted customers in person via telephone.
Communicated with vendors regarding back order availability, future inventory and special orders.
Answered product questions with up-to-date knowledge of sales and store promotions.
Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
Learned, referenced and applied product knowledge information.
Achieved sales goals and service performance requirements for customer sales.
Helped drive sales goals and achieve monthly quotas.
Experience
5-7 Years
Level
Executive
Education
Diploma
Cast Member/Representative Resume
Objective : Aspire for a position within a company that will allow to not only use skills acquired, but also one that will encourage to expand abilities.Hope to be given the opportunity to be a part of a team that strives to better business every day and treats every guest with impeccable service.
Skills : Competent communication, MS Word, Excel.
Description :
Responsible for training additional housekeepers.
Developed meaningful relationships with the residents as well as their families.
Worked night shift loading trailers.
Load trailers as fast and as organized as possible.
Lifting up to seventy pounds was a requirement.
Engaged with Guests to assist them with purchases that meet their needs.
Assured customers received fresh food with great quality and that there experience at cart was a pleasant one.
Experience
0-2 Years
Level
Junior
Education
Hospitality Management
Asst. Cast Member Resume
Headline : Highly effective communicator, extremely personable and charismatic. Possesses highly effective interpersonal and managerial skills with over 6 years of retail management, banking and customer service experience. Detail oriented, able to balance competing priorities with tight deadlines.
Skills : Customer Service, Hospitality, Public Speaking, Microsoft Office.
Description :
Greeted guest, made announcements and gave directions via intercom.
Ushered theater shows.
Provided guest control during parades and Fantasmic.
Mostly worked in special events such as Grad Nights, movie premieres, commercial tapings, and ride previews.
Acted as a second to team leads.
Kept people safe during shows and parades.
Provided friendly and professional service.
Experience
5-7 Years
Level
Executive
Education
Media Studies
Cast Member/Executive Resume
Objective : A self-starter and quick learner with a proven track record of success. Versatile skill set with experience in customer service, sales, product knowledge, written and oral communication. Received multiple awards for excellence in customer service. Recognized skills in mentoring, mediating between employees, and in leading team projects. Received multiple awards for excellence in customer service.
Skills : Customer Service, Inventory Management,
Microsoft Office.
Description :
Assisted guests by helping them find the perfect item, and offering additional items to increase the stores UPT.
Directed and hosted daily non-scripted events which include story time, arts, music and dancing.
Operated POS system, quickly and efficiently.
Participated in the processing of shipment, opening boxes, storing and organizing products.
Promoted and maintained a safe working and shopping environment.
Have an extended product knowledge on ofthe stores products merchandise.
Assembled and displayed new marketing fixtures and signage on the sales floor.
Experience
2-5 Years
Level
Junior
Education
Business Administration
Lead Cast Member Resume
Headline : Accomplished Professional with proven success in value creation seeks to realign highly transferable skills to pursue new opportunities as a Professional Bridal Consultant. Superior communication skills, easily interacts with executives, regulatory agencies, clients, vendors, and staff. Proficient in Word, Outlook.
Skills : Problem Solving, Time Management, Bilingual,Excel and PowerPoint.
Description :
Worked in box office, concession and ushering the building.
Give amazing customer service at all times.
Maintained the store by stocking as needed, as well as assisting guests with any questions they had.
Transported goods between resorts, amusement parks, and within the parks.
Assisted in establishing and implementing company policies, goals, objectives and procedures with the cast members.
Engaged in relevant social discussions with existing users from diverse backgrounds and cultures.
Trained and coached new cast members on company policies and procedures.
Experience
5-7 Years
Level
Executive
Education
Diploma
Cast Member II Resume
Objective : Bachelors of Music Major with strong customer service experience, Guest service oriented leader focused on accomplishing tasks in a timely manner. Recognized for positive attitude and agreeable business relationships by workplace management, training and development, excellent verbal communication, planning and organizing.
Skills : Microsoft Office, Good Communication,Management.
Description :
Assisted in provided a safe, fun and clean environment for all Guests.
Helped to create lasting magical memories for guests.
Utilized unique Kid Check system to ensure that all Guests that come together leave together.
Responsible for providing great-quality food.
Keeping the costume character room clean and organized.
Ensured all games are working properly.
Participated in special events team including off-site charity events and holiday parades.
Experience
2-5 Years
Level
Junior
Education
High School
Cast Member Resume
Summary : Gained knowledge, skills, and special team building techniques to a private company or government that empower and encourage employees to become part of a winning team throughout exemplary performance.
Skills : Bilingual - Spanish And English, Microsoft Office, Team Player, Problem Solving.
Description :
Operated all the attractions and games in the arcade environment in a safety manner and maintain the safety of all guests.
Greeted and welcomed guests, use of the magic bands and tickets at Touch Point Entrance.
Provided Customer service, helped guest with directions and questions.
Merchandised, Retail, sales, hospitality, greet guests, face to face customer service, intake inbound calls.
Applied payments using a POS system and processing credit cards, cash, travelers checks, gift cards and magic bands.
Opened and closed store, count drawers, make close out deposit.
Possessed above average written and verbal communication in both Spanish and English.
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