A Catering Administrative Assistant provides clerical support to the managers who are involved in coordinating food service workers. A well-drafted Catering Administrative Assistant Resume mentions the following core duties – handling customer issues, supervising daily operations, finding ways to ensure customer satisfaction, managing inventories, preparing payroll, handling all sales and catering phone calls, and emails and correspondence; creating banquet event orders with event details, typing correspondence, memos and meeting minutes; entering reservations and accounts in relevant software, and creating advertisement flyers for events.
Those seeking this job role must mention on the resume the following skills and abilities – knowledge of catering services, the ability to work well with all types of people, multitasking skills, attention to detail, and problem-solving skills. Most of the resumes denote a catering management training certification.
Headline : As a Catering Administrative Assistant, responsible for Assisting with planning, organizing, directing, coordinating, scheduling, and delegating responsibility to the staff, ensuring the goals and objectives of the operation are met on a daily basis by the staff, and also Monitoring customer satisfaction through table touching, being present on the floor during functions, focus groups, and responding to customer inquiries.
Skills : Protools, Microsoft Office, Word, Excel, Marketing, Promotions, Multimedia Connections,.
Description :
Planned and coordinated special events for board meetings, committee meetings and staff events.
Ordered and distributed office supplies while adhering to a fixed office budget.
Managed office supplies, vendors, organization and upkeep.
Helped distribute employee notices and mail around the office.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Processed daily invoices and billed renewed invoices to clients.
Experience
5-7 Years
Level
Executive
Education
Diploma
Catering Administrative Assistant Resume
Headline : Collaborating well with diverse clients of varying socio-economic & cultural backgrounds. Brings solid previous professional history as a catering coordinator.
Composed, published and distributed Banquet event order (BEO).
Established and improved the reputation of the hotel by offering a much personalized style of service as per the hotels standard operating procedures.
Timely attended all the telephone calls using clear and professional language, and answer telephones using appropriate telephone etiquette.
Assisted with typing of the Banquet and Sales correspondence.
Answered mail, confirming banquet arrangements, menus, and BEO's.
Promptly responded to all inquiries.
Checked function diary in Delphi for available space when responding to leads.
Experience
5-7 Years
Level
Executive
Education
BS
Catering Administrative Assistant Resume
Objective : To obtain a Catering Administrative Assistant position that will enable me to use my strong organizational skills, educational background, and ability to work well with others, I am a highly knowledgeable, skillful, and resourceful professional with great experience in customer service operations.
Skills : Knowledge About Microsoft Office, Communication Skills.
Description :
Assisted customers with CaterTrax.
Assisted management staff in the administrative tasks and the financial reports using word processing, spreadsheet, database, and/or presentation software.
Responded promptly and answer/resolve customer inquires and complaints.
Openned, sorted, and distributed incoming correspondence, including faxes and emails.
Accommodated last minute orders and add-ons efficiently and courteously.
Worked effectively and maintain good working relations with co-workers, customers, and Food Service Supervisor.
Scheduled catering personnel appropriately based upon business needs and events.
Experience
2-5 Years
Level
Junior
Education
Associate Arts
Catering Administrative Assistant Resume
Headline : Educated in Accounting, Business Administration, and Human Resources. Also an accomplished corporate Secretary to CEO's, CFO's and Directors. Steady continuity of assisting others within the corporation, and with clients and vendors. Ensure excellent communication skills, experience in delegating responsibilities effectively; high level of integrity, passion for research and problem solving, detail oriented, and embrace fresh ideas as well as situation challenges.
Provided support to Sales Managers & Directors in a variety of secretarial duties.
Circulated and maintained changes to time-sensitive event orders daily to all hotel Department Managers pledging Sales contract obligations were exactly finalized.
Designed, implemented, and sustained weekly sales revenue reports.
Devoted to assuring guests and business clients' needs were met through actively listening, offering ideas, and working across functional boundaries of the hotel to achieve a WOW satisfaction remark.
Took ownership, always a self-starter, willing to accept new tasks with enthusiasm.
Maintained a constant performance under pressure with deadlines and confident in making quick decisions on imminent situations.
Experience
5-7 Years
Level
Junior
Education
GED
Catering Administrative Assistant Resume
Summary : Experienced Catering Administrative Assistant Professional with more than 15 years' successful experience in customer service and support with recognized strengths in account maintenance, problem-solving, and decision-making. Proven success in maintaining account systems in an accurate and effective manner. Proficient in responding to a wide range of internal and external customer related issues and concerns.
Effectively prepared reports, banquet event order forms, change sheets, the 10-day forecast for Catering Director and Catering Manager.
Established and maintained filing system and prepared catering event contracts.
Assisted HR department with training, hiring, orientation, and conducting meetings in Spanish.
Used fluency in Spanish to translate and support other departments.
Assisted Spanish speaking personnel by serving as a translator to voice their needs and concerns throughout the company.
Received Employee of the Month recognition for excellent customer service and support.
Provided feedback to improve the hotel's level of customer satisfaction and overall hotel rating.
Experience
10+ Years
Level
Senior
Education
BS In Business Management
Catering Administrative Assistant Resume
Headline : Highly organized and enthusiastic, able to prioritize effectively to accomplish multiple tasks and complete projects under pressure. Skilled in cultivating excellent relationships with debtors and clients. Excellent communication interpersonal and negotiation skills facilitate successful interaction with clients from professions and socio-economic levels. Consistently provide superior customer service, focused on establishing trust with clientele and promoting repeat business.
Skills : Computer Proficiency Collaborative Team Player, Process and Procedure Compliance, File Management, Data Entry, Quickbooks, MS Office - all applications, Intuit Payroll.
Description :
Provided full administrative support for the catering office.
Acted as a receptionist for Director of Catering, Catering Manager and Director of Sales providing caller assistance as required.
Managed and maintained database of catering accounts.
Answered and directed phone calls to appropriate persons.
Handled phone inquiries for catering staff.
Ordered office supplies for catering office.
Answered incoming calls and completed required lead form for all hospitality inquiries.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Catering Administrative Assistant Resume
Objective : Catering Administrative Assistant with 3 years of experience in Performing other related duties as assigned or requested. The University reserves the right to add or change duties at any time, and also Maintaining and developing standards for service levels, hospitality, and sanitation.
Answered all incoming calls completing lead forms for all inquiries, assisting guests with questions, changes, and special requests.
Ensured that no leads were abandoned, all calls were returned and requests were communicated to appropriate departments.
Prepared all banquet event orders, convention resumes with appropriate cover letters by utilizing Menu Management.
Completed a daily pull of trace cards and files.
Followed up thank you letters and comment cards sent out to all clients upon completion of functions.
Responses received were tracked and shared with appropriate departments.
Managed all internal meetings and events to include ensuring proper setup and execution Order office supplies, attend productivity meetings, take meeting minutes, send email blasts and update website Design and print weekly restaurant menus and event stationery/signage Create banquet event orders and distribute weekly event packets to all relevant departments Accomplishments I assisted in creating and designing new restaurant and catering menus for the season.
Experience
2-5 Years
Level
Junior
Education
GED
Catering Administrative Assistant Resume
Objective : Catering Administrative Assistant is responsible for the daily operations of the catering department, including scheduling, inventory control, and customer service.
Updated hotel reader board, social media and create a downtown weekly event tri-fold handout for hotel guests.
Served on the DoubleTree Missoula Safety Committee and CARE Committee.
Answered all incoming calls to the Catering Department.
Assisted with answering questions regarding meeting space and catering menus.
Typed up catering contracts and email them to clients for approval and signatures.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Arts In English
Catering Administrative Assistant Resume
Headline : Catering Administrative Assistant (CAA) is responsible for the administrative needs of the Catering Department. This includes scheduling and maintaining the inventory, accounting, purchasing, and other administrative functions of the catering department.
Skills : Dog Training, Customer Service, Animal Care.
Description :
Typed and uploaded reader board information to be displayed throughout the hotel.
Implemented new initiatives to keep the office organized and more productive.
Worked very well under pressure and met deadlines with a sense of urgency and accuracy.
Assisted callers with special conference requests; made reservations for special events such as catered events, holiday brunches, parties, etc.
Conferenced inquiry, Catering files, and Supply POC.
Directed the banquet staff for weekend weddings and receptions regarding table set up and food prep areas.
Performed general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Catering Administrative Assistant Resume
Headline : Ability to handle multiple projects/tasks and meet deadlines Coordination of meetings, communications, administration, and information management for the staff. Conference planning/management. Publications/communications coordination (editorial, production, and dissemination). Responsible for maintaining quality customer/client service. Able to use Microsoft Office, Microsoft Excel, Outlook, and office equipment.
Skills : Event Management, Event Planning, Time Management.
Description :
Maintained clean and safe work environment; ability to perform the job safely.
Sent banquet event proposals to the guests and being in timely contact with them.
Called customers to remind them before cut-off dates.
Helped drive sales goals and achieve monthly quotas.
Contacted customers to follow up on purchases, suggest new merchandise, and inform them about promotions and upcoming events.
Assisted in overseeing all aspects of planning, booking, and managing functions, food production, and service.
Paid close attention to menus and up and coming food and beverage trends.
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