A Certified Occupancy Specialist takes responsibility for assisting the property manager in staff supervision and physical property management. Relevant duties are listed on the Certified Occupancy Specialist Resume as – acting as the company’s representative by conveying the benefits of the community; taking responsibility for the leasing process, responding to telephone and on-site inquiries; assisting in maintaining positive resident relations; processing income certification for housing programs; assisting with rent collection efforts, mailing notices; and conducting new resident orientation in conjunction with property Managers.
Minimum qualifications include the following – the ability to enforce and adhere to company rules, and regulations, work ethics, knowledge of subsidiary regulations; proficiency in MS Office and Excel, strong interpersonal skills; and the ability to visually inspect the property and provide correct findings. A degree is commonplace among job applicants.
Objective : Vast experience working with the public. I have strong communication skills and adapt to all aspects of the positions I've held. Although experienced in many areas still eager to learn new concepts, methods, and technology. Excellent attendance. The organization is a strength and flexibility is always an option.
Completed a Tax Credit course as well as Fair Housing.
Trained in the MRI program.
Purchased office supplies and maintained effective inventory control.
Responsible for recertifying residents.
Sent out bid forms for needed work.
Sent out applications when requested.
Experience
2-5 Years
Level
Executive
Education
GED
Certified Occupancy Specialist Resume
Headline : An enthusiastic, clerical oriented administrative assistant, skilled in reception and data entry with the ability to efficiently handle numerous tasks simultaneously aiming to meet deadlines. Computer literate and able to handle multiple responsibilities. Quickly establishes positive client relations and customer loyalty. Refined qualities establish team cohesiveness, optimizing corporate goals. Meticulous regard for detail and accuracy with strong follow-through skills.
Acted as the first point of contact of visitors, explaining and promoting services.
Communicated with customers, employees, and other individuals to answer questions, disseminated and explained information, took orders and addressed complaints.
Wrote, designed, and produced brochures.
Answered telephones, directed calls and took messages.
Managed calendars and arranged appointments.
Responsible for responding to emergencies.
Responded to written and telephone requests for employers.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Certified Occupancy Specialist Resume
Objective : To obtain a challenging Certified Occupancy Specialist position utilizing my abilities, education, and experience with the opportunity of advancement or growth through experience and job performance.
Skills : LIHTC Compliance, HUD Compliance.
Description :
Responsible for interviewing, verifying, and processing tenant's recertification to determine rent.
Maintained files and information according to HUD regulations.
Maintained waitlist for apartments and starting the process to fill vacancies.
Collected, recorded, and deposited monthly rent checks.
Maintained and balanced petty cash accounts.
Entered and closed out service requests.
Answered tenant's complaints and questions.
Experience
2-5 Years
Level
Executive
Education
Associate In Accounting
Certified Occupancy Specialist Resume
Objective : Certified Occupancy Specialist working as part of a team under the direction of the Property Manager, to lease units and provide customer assistance to the clients of the John Stewart Company.
Sent out Recertification notices 120, 90 and 60 days.
Responsible for monthly EIV reports.
Responsible for vouchering and submitting to TRACS on a monthly basis.
Built a trusting relationship with the 36 HUD units at Avalon.
Able to effectively voucher and send files to TRACS.
Used By being certified from the National Center of Housing Management I have been able to utilize the skills of a Certified Occupancy Specialist to have an organized flow to the workday.
Experience
2-5 Years
Level
Executive
Education
BS
Certified Occupancy Specialist Resume
Objective : Seeking a Certified Occupancy Specialist profession with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Yardi, Real Page, RentRoll.
Description :
Required duties include annual re-certifications, verifying yearly income through EIV, verify assets and expenses of residents in a 262 apartment HUD-subsidized housing complex.
Conducted background checks, balance, and closed books monthly; enter all information into the MRI database.
Collected/deposited rents and send late letters.
Collected monies for work orders: lockouts etc.
Interviewed and processed new employees.
Instructed internet classes to residents.
Conducted new resident tours.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Certified Occupancy Specialist Resume
Objective : Responsible for Maintaining a superb relationship with residents, and adheres to Fair Housing Equal Employment and Equal Housing Opportunity requirements.
Skills : Monitoring Skills, Communication Skills, Customer Service.
Description :
Obtained solid knowledge of HUD Section8, section 236, Rent supplement, and LIHTC programs.
Conducted applicant interviews, background checks, and determine eligibility according to HUD regulation.
Prepared Lease documents, conduct annual and interim re-certification interviews, collect third-party verification, and prepare re-certification documents.
Monitored move-ins, and move-outs, and annual unit inspection.
Processed 14 days notices; meet with residents to set up payment plans.
Issued and coordinated maintenance work orders, negotiate vendor contracts, and conduct vendor reference checks.
Experience
2-5 Years
Level
Executive
Education
Bachelor In Computer Science
Certified Occupancy Specialist Resume
Objective : Possess the ability to acquire new concepts quickly, working well with a team or independently. I work well under pressure while displaying professional customer service. I have experience in sales. Intermediate in Microsoft Office including Word, Outlook, Excel, PowerPoint, and Microsoft Publisher.
Skills : Management Skills, MS Office, Planning SKills.
Description :
Assisted with the effective management of properties.
Maintained compliance with HUD funding and agency requirements.
Maintained compliance with Tax Credit program Work with the waiting list to certify potential tenants, conduct briefing and orientation sessions to prospective tenants and market units to applicants to ensure occupancy in a timely manner.
Collected rents as required.
Worked with the Property Manager and accounting department to post rents.
Prepared maintenance billing statements, delinquent account statements, and notices for nonpayment of rent and other violations.
Prepared new leases and secured tenant signatures.
Experience
2-5 Years
Level
Junior
Education
BA
Certified Occupancy Specialist Resume
Objective : Responsible for creating marketing materials for new lease-up Responsible for maintaining 95% occupancy Maintained client database Created financial reports Audited client files to ensure compliance.
Skills : Tax Credit, Property Management, Communication Skills.
Description :
Provided administrative support in assisting the Community Manager with various office duties when she is not available.
Scheduled and performed monthly recertifications.
Obtained and managed verification information for recertifications.
Managed client files.
Entered administrative data into the internet-based database.
Collected rents and maintain customer ledgers.
Maintained training courses through APPLS based courses.
Experience
2-5 Years
Level
Executive
Education
BS
Certified Occupancy Specialist Resume
Summary : To work for a company where I can use my knowledge and skills in management, accounting, and excellent customer service in order to become an asset to the company and the community.
Skills : Microsoft-Outlook/E-mail, Microsoft Excel 13, Bilingual-Spanish, Microsoft Work 13, Yardi Systems, HAB System, Powerpoint 13, I-DOC System For Compliance, EIV System.
Description :
Responsible for processing recertifications/ Lease renewals, Tax Credits, and Public Housing move-ins, and interim adjustments.
Updated the Matrix Report for all three phases of the property, Resident listing report, Centerline Report for the investors.
Entered work orders Recertifications and Move-in for Public Housing residents in the HAB System for the Housing Authority of the City of Stamford.
Summary : A motivated, creative, results-oriented professional with 15 plus years of extensive experience and knowledge in Property/Association Management. Dedicated to a high work ethic and achieving at the highest level of performance. A self-starter and leader with the ability to build and manage efficient teams, solve problems efficiently, and function productively in a fast-paced work environment.
Skills : Microsoft Office, Publisher, One site.
Description :
Certified and calculated rent for residents on a HUD section 8 contract, collect rent, communicating with staff and residents, prepare apartment to refurbish lists for maintenance, sign leases, maintaining 204 files.
Coded bills to submit to corporate, keeping files organized.
Organized applications for the building.
Made sure that all information is current.
Worked on a computer program called one site, emailing with staff and corporate, communicating to applicants, residents on the phone, math calculation (adding, subtracting, division, multiplication).
Managed customer satisfaction with complaints and work order issues.
Prepared and conducted re-certifications lease renewals, interim adjustments, and other documents.
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