The primary responsibility of a Change Agent is to create and implement change management strategies and plans that will maximize employee adoption and usage and minimize resistance. The following main duties are listed on a successful Change Agent Resume – applying a structured methodology and lead change management activities; supporting communication efforts; assessing the change impact; supporting training efforts; completing change management assessments; identifying and preparing risk mitigation tactics; identifying and managing anticipated resistance; consulting and coaching project teams; supporting and engaging senior leaders; coordinating the effort with other specialists, and tracking issues.
The skills needed to execute the job description include the following – solid understanding of how people go through and accept changes and the change process; knowledge of change management principles and methodologies and tools; the ability to articulate messages to a variety of audiences; and a holistic approach to work. A degree in a relevant field is commonplace among job applicants.
Objective : Seeks to advance into a project management position that uses and challenges communication, technology, and problem-solving skills.
Skills : Microsoft Dynamics CRM, Microsoft Office, Vendor Management, Customer Service Management, Team Management, Project And Program Management, Process Improvement, Quality Management.
Description :
Responsible for training the management team in lean manufacturing roles.
Responsible for assisting the management team in changing the working atmosphere on the production floor so that all production operators solve problems using lean tools every day.
Responsible for identifying cost reduction items and developing a plan to implement.
Involved in 3.8M cost-saving initiatives fiscal year 2003 and an additional 3.8 M in fiscal year FY04.
Developed a problem-solving training course for supervisors and floor runners.
Developed lean manufacturing training for new hire orientation.
Lead value stream mapping process for 4 departments in 3 months.
Experience
2-5 Years
Level
Junior
Education
BS in Supply Chain Management
Change Agent Resume
Summary : Human Resources Business Partner with 15 years of progressive generalist experience in various industries. Effective at coaching leaders and counseling employees. Analyzes HR metrics and other data to make recommendations. Organized and has the ability to manage multiple tasks effectively in a dynamic and fast-paced environment.
Partnered with clients on government contracts in multiple geographic locations to provide solutions to routine and complex human resources issues.
Implemented corporate initiatives, often functioning as a change agent.
Briefed HR metrics in Monthly Program Reviews with Senior Leadership.
Conducted investigations, summarized facts, presented findings, and proposed action plans to program management.
Interpreted policies and ensured consistent application.
Coached and trained management on HR topics such as performance management, talent management, compensation practices, and EEO.
Performed compression and equity analysis.
Conducted FLSA audits and job review audits to ensure proper exemption status and job classification.
Experience
10+ Years
Level
Senior
Education
MS in Human Resources Management
Change Agent Resume
Summary : Motivated, creative thinker, Sustainability Professional - Extensive communication and instructional skills - Independent, improvisational, and passionate individual dedicated to creating change - Recognized by peers for excellent leadership skills.
Skills : Outlook, Office Management, Powerpoint, Excel, Organizational, People Person.
Description :
Worked with business and technology teams with product development, visioning, system enhancements, fixing defects, and efficiency improvement.
Arranged and lead meetings to discuss development plans.
Managed the development, testing, deployment, and troubleshooting of the broker and correspondent portals.
Met established deadlines and release dates.
Successful in getting several stories pushed through the overcrowded sprint process.
Created and maintained online tutorials on the broker and correspondent portals.
Cuts down on incoming calls and allows the portal users to familiarize themselves with the sites.
Performance Analyst Deliver efficiencies to the processes, which improve the costs, quality, and productivity of the department and overall division.
Experience
7-10 Years
Level
Management
Education
BA in Business Administration
Change Agent Resume
Summary : Highly personable professional with over eleven years of experience in various ways of serving the community or clientele. Seeks to obtain permanent employment with a stable company.
Skills : Microsoft Office, Sap, ERP.
Description :
Responsible for all sourcing of new talent, interviewing, and performing background checks.
Implemented and maintained all defined HR Metrics.
Created and lead strategies to support and enable a positive work environment.
Functioned as a change agent, driving and implementing HR initiatives that focus on enhancing the business.
Managed recruitment efforts for multiple openings.
Created custom recruitment plans for a variety of positions; I.E.
Generated and proposed different recruitment ideas.
Screened, interviewed, and communicated with candidates during the interview process.
Oversaw the follow-up and onboarding process for multiple positions.
Experience
7-10 Years
Level
Management
Education
Associates in Business Management
Change Agent Resume
Headline : Highly qualified Change Agent with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.
Skills : Customer Service, Communication, Collaboration, Time Management, Microsoft Office, Schedule Management, Adaptability, Tech-Savvy, Active Listener.
Description :
Purchased wood from open market suppliers and stumpage purchases.
Conducted analysis of fiber purchases within the Region.
Prepared annual budget.
Supervised company-owned woodyard and personnel.
Supervised logging, road building, and BMP contractors.
Purchased wood below plan from Snead area.
Safety Forester for Stevenson region.
Prepared for third party SFI audit; No major exceptions were found.
Experience
5-7 Years
Level
Executive
Education
BS in Forest Engineering
Change Agent Resume
Headline : Results-driven professional with experience in Fortune 100 companies managing the planning, execution, and delivery of enterprise programs using industry-recognized quality and project management methodologies. Responsible for leading enterprise projects in matrix environments using cross-functional teams.
Skills : Sharepoint, Teaching, Visio CA Clarity, CA Service Desk, SAP, EMC eRoom.
Description :
Streamlined the global complaint resolution system by trending, analyzing, and modifying existing status reports to provide a concise picture of all complaint resolution activities.
Updated the complaint workflow to capture regional, district, and input.
Improved the accuracy of global cash disbursements forecasting.
Delayed cash receivables were achieved saving the organization more than annually.
Led Six Sigma projects in the automotive sector by providing support to corporate account customers.
Facilitated two root-cause analysis sessions to determine the key factors contributing to rapid cooling tower corrosion.
Monitored and evaluated training programs to ensure ongoing improvement.
Experience
5-7 Years
Level
Executive
Education
MBA in E-Commerce
Change Agent Resume
Summary : Change Agent is responsible for driving positive change at the company. This includes developing and executing strategy with a focus on connecting people and culture to business outcomes. The change agent will also be responsible for managing key stakeholders including executives, managers, and individual contributors.
Traveled throughout the country training and motivating store teams on the new In-Store Customer Experience operating model.
Worked closely with Regional Vice Presidents, Directors, and District Managers, providing feedback and analysis on the progress of the adoption of the program.
Drove leadership behaviors that created memorable customer experiences within retail stores.
Leveraged tools, increasing key metrics such as sales, IGM, conversion rates, AOV, and customer satisfaction.
Created strong cross-channel relationships with Directors, District Managers, and store staff, bridging gaps in communication and creating stronger more efficient execution in-store processes.
Designed and developed action plans with store managers, district managers, and directors, guarantying all service standards and cultures were met.
Completed assessments gauging the progress and performance of store teams, while offering coaching and training to improve deficiencies.
Coached, trained, and mentored all departments in each store on the new operating model, including Copy and Print and Receiving and Logistics, ensuring consistent execution of policies, processes, and customer service across all stores.
Experience
10+ Years
Level
Senior
Education
MS in Gerontology
Change Agent Resume
Summary : Responsible for leading enterprise projects in a matrix environment using cross-functional teams. Experience serving as front line customer contact. Results-driven professional with extensive experience in Fortune 100 companies managing the planning, execution, and delivery of enterprise programs using industry-recognized quality and project management methodologies.
Skills : Change Management, Public Speaking, Public Speaking, Strategic Planning, Business Development, Sales.
Description :
Participated in Culture Initiatives that included problem-solving sessions and listening sessions with over 200 sales associates.
Represented client-focused Defense Team on Booz Allen's Intellectual Capital Committee, and the emerging knowledge collaboration program.
Designed, developed, and managed the 3,000 member team's strategic knowledge database.
Developed, and rolled out communication plans for other teams.
Documented Shredding District.
Supplied change to customers on the casino floor.
Balanced cash totals daily.
Experience
7-10 Years
Level
Management
Education
MBA In E-Commerce
Change Agent Resume
Summary : Experienced Production Supervisor that is able to provide direct supervision to manufacturing personnel in a union environment to ensure that safety, quality, productivity, schedule, and delivery goals are met and or exceeded on a daily basis.
Skills : Microsoft Word, Publisher, and PowerPoint. Some Experience In Microsoft Excel and Access.
Description :
Responsible for the day to day supervision of production associates.
Maintained a safe, efficient, and orderly workplace.
Establish a professional relationship with the associates in production.
Encouraged the workforce to be quality-driven, and motivated to achieve the goals and objectives of the company and customer. Practice principles that are fair, firm, and consistent.
Worked towards achieving continuous improvement of goals established by management.
Maintained a clean, safe, and professional place of work.
Maintained First Aid, CPR, and Blood Borne Pathogen education/re-certification annually Achieved Annual Standards of Maintaining a Safe Work Place through BWC Achieved Tow Motor Safety Awareness recertification/education annually.
Experience
10+ Years
Level
Senior
Education
MS
Change Agent Resume
Summary : Dedicated professional with proven success in operations management including process improvement, cost reduction, policy implementation, and personnel management. Skilled in effective leadership providing innovative concepts and ideas, supervision for high-performance teams, process optimization, and a strong focus on quality improvement. Highly motivated with an unsurpassed work ethic.
Implemented lean principles, reduced times by 30% while simultaneously improving quality.
Reduced government audit findings by thorough analysis and improvement of various documents and processes including blueprint, planning, authorization documentation, and process specifications.
Through continuous improvement initiatives, implement new manufacturing and quality management system principles that have reduced non-conformances by 51%.
Change agent for C-130 mid-fuselage department creating a culture of accountability resulting in a reduction in both cost and schedule and breaking production records.
Facilitated a culture of accountability that has revitalized the workforce and created an "own it" attitude restoring a workforce focused on first-time quality.
Utilized production associate's creativity to drive plant improvements reducing non-conformances by over 50%.
Used thorough knowledge of applicable regulations to recommend and implement safety measures reducing risks and injuries.
Manufactured, in a Just-In-Time environment, various aircraft structures according to the appropriate authorization documents to include the B/P, process specification, and Lockheed Martin Aero Code.
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