A Character Attendant hangs out and facilitates meet and greets all day. Some responsibilities include protecting and assisting characters and ensuring that the characters stay safe in certain situations. Working in Disney studios, these individuals fulfill the following duties mentioned on the Character Attendant Resume – using Disney magic and storytelling in order to protect the integrity of Disney Characters; supervising and greeting opportunities across the Walt Disney World Resort for guests; conducting princess makeovers with hair, makeup, and nail transformation; and undertaking responsibility for handling money and making changes.
Summary of skills listed on resume includes – strong communication skills, customer service skills; inventory management skills, responsible and polite personality, excellent interpersonal skills, and multitasking skills. Formal education is not mandatory for this role, as most of the incumbents are provided on-the-job training or participate in the Apprenticeship program conducted by the Disney World studios.
Objective : Character Attendant is responsible for Providing a safe, secure environment for guests, attendants, and characters while preserving Disney Magical Experience through leading by example and, Working in a fast-paced, intense environment smoothly, Greeting new guests at the door, Answer basic questions about the hotel and amenities provided, Assist in unloading luggage and boxes from vehicles or bringing them inside the hotel.
Skills : Microsoft Office, Management, Management, Customer Service, Customer Service.
Description :
Maintained strict timetable for performers.
Provided Guests with information about Character locations and visitation times.
Provided audience control, including handling challenging Guest situations.
Ensured the safety of Character Performers and our Guests.
Facilitated interactions between character performers and park guests.
Maintained show quality and character integrity.
Excellently multi-tasked skills and prioritised work flow.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Arts In English
Character Attendant Resume
Headline : Character Attendant is responsible for Ensuring that each characters appearance and personality is consistent with that of the other characters in the role play experience, Providing physical support for the character by providing appropriate clothing, bathing and grooming routines, Maintaining a clean personal space, including proper hygiene and personal grooming routines.
Skills : PowerPoint, Word, Call Center, Communications.
Description :
Assisted with various character performers in entertaining a diverse array of guests.
Provided excellent guest service interactions.
Used problem-solving skills in high-volume area.
Used acute senses to detail and exercising time management skills.
Controlled and maintained a safe and efficient environment.
Multitasked between keeping character performers safe and interacting with guests.
Received Guests Service Fanatic Cards for Courageousness and High Energy and Positive Image.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts In English
Character Attendant Resume
Summary : A creative Character Attendant professional with 10+ years of superior customer service and problem solving training, with a variety of management experience, and an organised multi-tasker, Maintain an environment that is conducive to an enjoyable experience for all players (e.g., clean, comfortable environment), Assisting in creating new costumes for each character by providing them with appropriate clothing, bathing and grooming routines as needed.
Skills : Microsoft Office, Adobe Flash, Excellent Communication, Creative Problem Solving, Very Friendly!.
Description :
Ensured all guests are comfortable in their rooms at all times while they are away from the lobby
Made sure to keep the lines at a manageable length to ensure that all the guests were able to see the character as well as let guests know the next time a character would be out.
Received many complements from my peers as well as guests while I was there for my great attitude.
Used Customer service was number one while I worked at Disney.
Learned multiple ways to communicate with different people as well as comforting children who may have been lost or frightened.
Developed a character that is friendly, sincere, and engaging.
Ensured that all staff members have the opportunity to achieve their personal best.
Experience
10+ Years
Level
Senior
Education
MS
Character Attendant Resume
Headline : Character Attendant with 6 years of experience in Providing outstanding customer service in a friendly and relaxed atmosphere, Providing exceptional hospitality in a corporate environment, Hosting events for company employees and customers alike, Answering questions about the brand, products and services from guests of all ages.
Skills : Proficient in Microsoft Suit, Completed training in customer service methods, Technical Support.
Description :
Maintained consistent appearance throughout the day; wear clean clothes/haircut, maintain professional appearance at all times.
Performed administrative tasks such as scheduling interviews/appointments; answer phones; manage appointments/visits; organise events; assist with reservations.
Worked at multiple locations within corporate offices.
Attended various training sessions on various topics with guest speakers or attend seminars on topics such as: safety policy, health policies, safety training etc.
Prepared food for guests at banquets.
Created strategy to streamline the Princess Room waiting time by approximately 20%, managing logistics of lines and increasing efficiencies.
Facilitated replacement of character autograph book when young guest dropped her existing one into the castle moat, and exceeding her dreams by.
Experience
5-7 Years
Level
Executive
Education
MS
Character Attendant Resume
Summary : Character Attendant with 9 years of experience in Working with a wide variety of individuals through the entire sales process, Building business relationships with clients and partners, Answering client questions about products and services in a friendly, informative manner, Providing industry insights to clients in an easy-to-understand manner.
Skills : Microsoft Office, Customer Service, Interviewing potential hire candidates, Interpersonal relations, and Crafting balloon animals.
Description :
Offered excellent customer service skills, as well as a great ability to multi-task.
Provided a unique opportunity to work within many different units and departments of the organisation.
Became proficient in more than a dozen departments within the organisation during my time with the company.
Provided an excellent customer service experience to clients when interacting with them at any stage of their sales process.
Communicated effectively with all aspects of the sales team including senior management, account managers, purchasing agents and internal sales staff.
Provided a pleasant, engaging and professional workplace environment for employees and stakeholders.
Ensured compliance with all laws and regulations regarding dress code, grooming, personal hygiene, and safety.
Experience
7-10 Years
Level
Management
Education
Business Management
Character Attendant Resume
Headline : To obtain a Character Attendant, responsible for Ensuring that all guest needs are met with regards to food, drink and entertainment, Supervising the activities of staff members and ensure that the guest experience is an enjoyable one, Keeping guests comfortable and happy by ensuring their comfort and safety, Developing a personal rapport with each guest to make sure they feel welcome at the resort.
Acted as a liaison between management and employees on issues of interest to them.
Provided a positive work environment for all employees in the company.
Helped prevent stress related to work issues from affecting their health (e.g., alcohol consumption).
Provided guest services for meetings, events, parties, etc.
Maintained the appearance of a welcoming and comfortable environment.
Ensured that all guests are treated with respect at all times.
Provided efficient service to guests at all events.
Experience
5-7 Years
Level
Executive
Education
MS
Character Attendant Resume
Headline : Character Attendant is responsible for Assisting with interviews, rehearsals, and other functions that require attention to detail, Assisting with set construction such as building sets or changing props, Checking in backstage at all times during performances to ensure everyone is healthy and safe, Working in coordination with production staff to prepare costumes for each role.
Skills : Planning, Attention to Detail, Supervising.
Description :
Fostered an environment where guests feel safe to relax and enjoy themselves.
Ensured guests' privacy is respected at all times.
Facilitated communication with hotel staff to ensure that all guest needs are met.
Provided a positive environment for all customers while engaging them in activities they enjoy.
Prepared food based on guest requests, including dietary restrictions.
Worked closely with the front desk to ensure that every guest receives a warm welcome at check in.
Helped maintain the set and wardrobe for each day of the show.
Experience
5-7 Years
Level
Management
Education
MS
Character Attendant Resume
Headline : Character Attendant is Developing an understanding of the guests current interests and preferences, Identifying specific activities or experiences that will enhance the guests experience, Working closely with event planners to create a customised event including: entertainment, food and beverage options, rooms, amenities and decorations, Working closely with hotel management when necessary to ensure a smooth process.
Skills : Hotel Management, Planning, Maintenance Management.
Description :
Communicated effectively with guest service team, including housekeeping staff and restaurant staff.
Provided guest services, including room service and laundry services.
Assisted guests in finding the location of their room, bathroom or other needed facility.
Assisted guests in making reservations or ordering room service or sightseeing tours from the hotel's front desk (i.e., take reservations).
Worked with hotel management to help ensure that all scheduled activities are successfully completed (e.g., check out time).
Worked closely with other departments to maintain a clean environment for hotel guests (i.e., restaurant cleanliness).
Asked guests if they need assistance.
Experience
5-7 Years
Level
Executive
Education
GED
Character Attendant Resume
Headline : Character Attendant is responsible for Providing emotional and verbal support to customers, vendors and partners, Interacting with customers on a one-on-one basis, Providing emotional support while interacting with customers, Providing technical support while interacting with customers.
Provided excellent customer service and interaction with guests.
Maintained a clean and organised space - housekeeping, laundry, guest services are all handled by the Character Attendant.
Assisted in housekeeping and guest services activities as needed.
Ensured that all guests have access to the facilities provided at all times.
Kept up with any requests from hotel staff regarding cleaning or maintenance of the property.
Assisted the hotel manager in handling requests from guests regarding special requests or questions about things not available at the hotel (e.g., beach chairs).
Provided a friendly, welcoming environment for guests throughout the property.
Experience
5-7 Years
Level
Executive
Education
MS
Character Attendant Resume
Summary : To obtain a Character Attendant, responsible for Developing a character that is friendly, sincere, and engaging, Ensuring that all staff members have the opportunity to achieve their personal best, Providing a positive environment for work and personal development, Maintaining an appropriate level of dress code (appropriate attire) in accordance with corporate guidelines.
Skills : Developing, Supportive Management, Team Work.
Description :
Provided constructive feedback to employees on their performance and behaviour.
Attended regular employee meetings and be involved in employee development programs.
Established a positive and respectful relationship with all employees, managers, and customers.
Provided guidance to new hires in building an effective team culture.
Led by example and make sure everyone knows what's expected of them at all times.
Offered career counselling to employees who are struggling or have issues at work.
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